Outdoor pool, pool cabanas (surcharge), pool umbrellas
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Reviews of Kimpton Everly Hotel Hollywood, an IHG Hotel

4 out of 5
Kimpton Everly Hotel Hollywood, an IHG Hotel
1800 Argyle Ave, Los Angeles, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1002 reviews" "
Rating 8 - Good. 230 out of 1002 reviews" "
Rating 6 - Okay. 92 out of 1002 reviews" "
Rating 4 - Poor. 57 out of 1002 reviews" "
Rating 2 - Terrible. 42 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ronald

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The AC did not work in my room. We called them to work on it 2x. It was miserable. I will Never go back.
Stayed 2 nights in May 2024

4/10 Poor

Kennedy

Disliked: Staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Kennedy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Horribly rude person at the front desk, tried double charging for the deposit. The second he left the desk, the other guy checking us in corrected the amount and apologized for the manager with the bad attitude. What at you pay for when booking isn’t accurate in terms of the bill you leave with. Staff fees, property fee, tourist fees. All extra stuff you’re not aware of until you get there, or until you’re checking out actually… I’m from the city, born and raised. I’m an avid staycationer, so I love taking little mini vacations whenever I get a chance. This is not the place.
Stayed 1 night in Mar 2024
Response from Richard N., Front Office Manager on 14 May 2024
I am so sorry that your check-in did not go smoothly; I apologize for the issue you had with our Overnight Supervisor. It may have been related to your 4am arrival for a reservation that would normally check in at 3pm that day. I am very glad though that you enjoyed your stay enough to stay with us for an additional night though! As for the fees you mention, they are fully disclosed to you as the amount that you will pay at the hotel in your Expedia confirmation. I do know that this can be confusing but I am certain that you will find this information disclosed to you in both your confirmations from Expedia. We are sorry we were not a fit for you but we do sincerely thank you for staying with us!

8/10 Good

Pamla

Liked: Cleanliness, amenities
Lovely spot in the heart of Hollywood. Nice comfy bed and xlnt bathroom. Only thing I would like to add is there was no seating in the room. Just an office chair. When friend came by had to sit on the bed. Would have been nice to have complimentary water in the room. Lobby facilities very nice with complimentary coffee in the AM plus water.
Stayed 3 nights in May 2024
Response from Richard N., Front Office Manager on 14 May 2024
We so appreciate your feedback. We will definitely use your feedback to improve in the future.

10/10 Excellent

Noe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and accommodations were very modern and stylish. The valet parking situation seems like it was an after thought or missed idea and can definitely be improved upon. The bathtub/shower idea was unique but proved messy as water splashed outside of the wash area due to lack of glass/sliding door.
Stayed 1 night in May 2024
Response from Richard N., Front Office Manager on 14 May 2024
We so appreciate your feedback! We will definitely use it to improve in the future!

10/10 Excellent

NATHANIEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome drinks were amazing. The valets and front desk people were top notch. Room was spacy for a room on LA. Walking distance to Hollywood blvd and plenty of life. Setting inside hotel was modern and clean. Didn't like that my couch had white powdery stains on it. And went down to the Jane restaurant and menu is super limited and service kind of sucked.
Stayed 1 night in May 2024
Response from Richard N., Front Office Manager on 8 May 2024
We so appreciate your feedback. We will absolutely share it with the relevant departments and use your thoughts to improve for the future!

10/10 Excellent

Sarah Ines Guance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Richard N., Front Office Manager on 8 May 2024
We are thrilled that you enjoyed your stay with us!!

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Music was way too loud and vibrating the room. Would never stay here again.
Stayed 1 night in May 2024
Response from Richard N., Front Office Manager on 5 May 2024
I am so sorry we disappointed you during your stay. So many people enjoy the free live music series we offer at the hotel; we are so sorry it was not to your liking. We extend our apologies.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place. Design. Lighting. Comfortable touches.
Stayed 3 nights in Feb 2024
Response from Richard N., Front Office Manager on 5 May 2024
We cannot wait for you to come back to the hotel, John! We will welcome you back with open arms!

10/10 Excellent

Alyssa, Cedar Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Richard N., Front Office Manager on 5 May 2024
Thank you so much for staying with us!

8/10 Good

HECTOR, FRESNO

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Difficult to find. The address does not match the navigation instructions. Nice hotel.
Response from Richard N., Front Office Manager on 5 May 2024
We have tried multiple navigation systems and have been directed to the hotel each time. We are so sorry that you found getting here a bit confusing.

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Richard N., Front Office Manager on 5 May 2024
Thank you so much for staying with us

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, super nice room and an awesome daily happy hour.
Stayed 2 nights in Apr 2024
Response from Richard N., Front Office Manager on 25 Apr 2024
We are thrilled that you enjoyed your stay! Come back and see us again soon!!

6/10 Okay

Elise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an okay hotel. We stayed here to go to a concert at the Hollywood Bowl. Nice enough inside and the staff was very friendly. Right across the street (to the left side of the lobby) are a bunch of homeless people living in tents. I know it’s how it is in LA, but we paid a lot for the room. We had one yelling at nothing right by us as we waited for an Uber ride at the front of the hotel. The room itself was okay. There was a little wear and tear on the carpet by the bathroom and the couch had whitish smudges on it. We didn’t sit on that. Bed was comfy and clean. The entire room besides the couch was really clean. We did have a great view of the Hollywood sign though. Windows in the whole hotel need a cleaning. It has rained a lot in LA recently, but I did notice the windows looking hazy in the hallway and our room.
Stayed 1 night in Apr 2024
Response from Richard N., Front Office Manager on 23 Apr 2024
We so appreciate your feedback. We will certainly address the issues you have discussed.

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and staff provided excellent care. Hope to be back sooner than later!
Stayed 2 nights in Apr 2024
Response from Richard N., Front Office Manager on 21 Apr 2024
We support your sooner rather than later goal! We will take great care of you....come back very soon and thank you for staying with us!!

10/10 Excellent

KIMBERLY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice and extremely customer service oriented. We ordered room service several times and it was excellent!
Stayed 2 nights in Apr 2024
Response from Richard N., Front Office Manager on 21 Apr 2024
We are so happy you enjoyed your stay! Come back anytime!

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated how the lobby was designed for people to gather together; billiards, turntable, cozy couches, etc. The restaurant downstairs was great.
Stayed 3 nights in Apr 2024
Response from Richard N., Front Office Manager on 17 Apr 2024
We are thrilled that you had a good time with us! We hope you were able to enjoy social hour from 5-6pm while you were staying with us!!

8/10 Good

Jaylon

Stayed 4 nights in Apr 2024
Response from Richard N., Front Office Manager on 5 May 2024
Thank you so much for staying with us!

10/10 Excellent

Shelly, Coalinga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, clean, helpful staff.
Stayed 1 night in Apr 2024
Response from Richard N., Front Office Manager on 17 Apr 2024
We are so glad that you chose to stay with us! Please come back and see us again very soon!!

8/10 Good

Guy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lighting was terrible. Couldn’t see to put on makeup or insert contact lenses. Nice clean room,bed was comfy and the bathroom was nice size
Stayed 2 nights in Apr 2024
Response from Richard N., Front Office Manager on 17 Apr 2024
We appreciate your feedback! Thank you for staying with us!!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Richard N., Front Office Manager on 17 Apr 2024
Thank you for staying with us!!

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience overall. Helpful staff, clean spaces and nice amenities.
Stayed 2 nights in Apr 2024
Response from Richard N., Front Office Manager on 17 Apr 2024
Thank you so much for staying with us!!

8/10 Good

Rebecca

Stayed 1 night in Apr 2024
Response from Richard N., Front Office Manager on 5 May 2024
Thank you so much for staying with us!

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Richard N., Front Office Manager on 26 Apr 2024
Thank you so much for staying with us!!

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and price in my budget
Stayed 2 nights in Apr 2024
Response from Richard N., Front Office Manager on 14 Apr 2024
We are so glad that you enjoyed your stay with us! Come back and visit us again very soon!

10/10 Excellent

Emely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and clean resort
Stayed 1 night in Apr 2024
Response from Richard N., Front Office Manager on 12 Apr 2024
We are so thrilled that you had a great stay with us! Come back and see us again very soon...

10/10 Excellent

alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Angel and Louie were both welcoming. Super sweet 😊
Stayed 1 night in Apr 2024
Response from Richard N., Front Office Manager on 8 Apr 2024
We will definitely share your kind words with both Angel and Luis. They will be delighted I am sure!

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby and dining areas were nice, modern, and clean. The room’s furniture and mattress could use a refresh (uncomfortable thin mattress, and the cabinetry and couches had lots of visible wear/blemishes in our room). Great 15th floor views of the Hollywood city. Valet attendant was more interested in his cellphone than he was in coming to open our car door after we were returning for the night on one occasion. Otherwise it was a great stay. Expected a bit more quality at this price point and star level. 3.5 stars would be more accurate.
Stayed 1 night in Mar 2024
Response from Richard N., Front Office Manager on 5 Apr 2024
Thank you so much for your feedback! We will definitely use it to improve!

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Richard N., Front Office Manager on 6 Apr 2024
We are so, so glad that you enjoyed your stay! Please come back and see us again very soon!

10/10 Excellent

Muqing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Throw a lot of parties!
Stayed 3 nights in Mar 2024
Response from Richard N., Front Office Manager on 31 Mar 2024
Thank you so much for staying with us! We are glad that you enjoyed your stay!

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff& great service.
Stayed 1 night in Mar 2024
Response from Richard N., Front Office Manager on 31 Mar 2024
Thanks so much for staying with us!!

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the pool table in the bar. The bar is very comfortable as are the rooms. Nice views of the LA skyline from the high-rise rooms. Staff are very friendly & accommodating.
Stayed 1 night in Mar 2024
Response from Richard N., Front Office Manager on 31 Mar 2024
We are thrilled that you enjoyed your time with us!

10/10 Excellent

Pham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Richard N., Front Office Manager on 31 Mar 2024
We love a perfect score! Thank you!!

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice
Stayed 1 night in Mar 2024
Response from Richard N., Front Office Manager on 25 Mar 2024
We are delighted that you enjoyed your stay with us!

8/10 Good

Darlene

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Didn’t feel safe on the streets by this hotel a lot of homeless people ,probably wouldn’t stay in that area again
Stayed 1 night in Mar 2024
Response from Richard N., Front Office Manager on 24 Mar 2024
Thank you so much for staying with us. While we do have some unhoused people around our hotel, they are actually incredibly respectful and very concerned about the area remaining safe as they call this area home temporarily. We have never had any type of issue with guest safety in the area.

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for all that we wanted to do like Walk of fame, Griffith Park, downtown LA (close to Hollywood/Vine metro), comedy club (a quick Uber to West Hollywood). Nice lobby hangout, yummy pizzas at their restaurant and great city view from our room. Would stay here again.
Stayed 4 nights in Mar 2024
Response from Richard N., Front Office Manager on 21 Mar 2024
Come back soon, Cynthia!! Next time you come be sure you visit Musso & Frank's, Hollywood's oldest restaurant less than a mile from us!

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient area to Hollywood attractions
Stayed 2 nights in Mar 2024
Response from Richard N., Front Office Manager on 21 Mar 2024
We are so glad that you had a good time with us! Come back and see us again!!

8/10 Good

Erica Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, the property was great and the staff were amazing! The water did not get very hot, but other than it, we enjoyed our stay! Shout out to the bartended from Oklahoma…she was AMAZING!
Stayed 3 nights in Mar 2024
Response from Richard N., Front Office Manager on 20 Mar 2024
We are glad that you had a great time with us! We cannot wait to welcome you back to the hotel!!

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 3 nights in Mar 2024
Response from Richard N., Front Office Manager on 20 Mar 2024
We are glad that you had a good time!!

6/10 Okay

Jasmine

The room was freezing cold and smelled like smoke. The thermostat would only go to 75 degrees and nothing more yet it never warmed up.
Stayed 1 night in Mar 2024
Response from Richard N., Front Office Manager on 7 Mar 2024
We are so sorry we disappointed you during your stay. Please never hesitate to call down to the Front Desk and ask for assistance with any issue you may have. Our team is always happy to help!

10/10 Excellent

Sabrina

Travelled with partner
Close by everything
Stayed 1 night in Mar 2024
Response from Richard N., Front Office Manager on 7 Mar 2024
We love our location as well! Thanks so much for staying with us!!

10/10 Excellent

IMAD, mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Richard N., Front Office Manager on 7 Mar 2024
We are thrilled you enjoyed your stay! Come back and see us again...

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Richard N., Front Office Manager on 7 Mar 2024
Thank you so much for the perfect score! We are glad you had a good time while staying with us!!

10/10 Excellent

jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Richard N., Front Office Manager on 7 Mar 2024
Thank you for your perfect rating! We so appreciate you taking the time to let us know how we are doing!

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
This was a super customer service hotel, sweet and caring staff. 5⭐as far as Expedia goes you never told ME about a $60.00 parking nightly fee, not cool👎advice your customers this is a significant cost🖕
Stayed 2 nights in Feb 2024
Response from Richard N., Front Office Manager on 7 Mar 2024
We are glad that you enjoyed your stay with us! Parking in Los Angeles can be expensive so I always suggest a call directly to the hotel prior to arrival to discuss any fees you may incur, especially when booking through a third party. Thank you so much for staying with us!

10/10 Excellent

Leeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Fabulous hotel, for location, rooms, service and comfort. Special mention to Danielle and Chris for their friendly professional service. Can’t wait to return.
Stayed 2 nights in Feb 2024
Response from Richard N., Front Office Manager on 15 Feb 2024
We cannot wait to have you back! Thanks so much for your kind words...we will see you soon!

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were the best I've ever encountered. Truly phenomenal professionalism rounded out with seemingly genuine kindness. I was impressed.
Stayed 1 night in Feb 2024
Response from Richard N., Front Office Manager on 15 Feb 2024
WOW! Now this is high praise indeed! We will absolutely take it and please come back whenever you are in town!

10/10 Excellent

naida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Richard N., Front Office Manager on 15 Feb 2024
Thank you so much for the 5/5 rating! We are so happy that you enjoyed your stay with us!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Richard N., Front Office Manager on 15 Feb 2024
We are so happy that you enjoyed your stay with us! Come back and see us again anytime!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Richard N., Front Office Manager on 15 Feb 2024
We will always take a perfect score! Thanks so much for staying with us!