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Avis sur Galaxyinn

2.5 out of 5
Galaxyinn
3958 Sepulveda Blvd, Culver City, CA

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 119 avis sur 317." "
Note des voyageurs de 8 (Bien), d’après 89 avis sur 317." "
Note des voyageurs de 6 (Satisfaisant), d’après 46 avis sur 317." "
Note des voyageurs de 4 (Médiocre), d’après 23 avis sur 317." "
Note des voyageurs de 2 (Horrible), d’après 40 avis sur 317." "

8,2/10

Propreté

7,8/10

Personnel et service

7,0/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

8/10 Bien

Véronique

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Assez bon rapport qualité-prix
Hôtel bien situé avec des restos et commerces à proximité à pied. Plutôt calme, ce qui était agréable et surprenant étant donné la localisation sur une artère principale. Chambre confortable. Les personnes à la réception étaient assez "lentes" mais finalement tout s'est bien passé. J'y retournerais sans doute si je devais à nouveau loger dans le quartier.
Séjour de 3 nuits en décembre 2022

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Bien entretenu Mauvais papier de toilette Problème de wi fi
Séjour de 2 nuits en avril 2019
Réponse de Kishor Patel le 9 mai 2019
Good morning Thank you for your reviews

10/10 Excellent

Pedro

Séjour de 1 nuit en mai 2024

10/10 Excellent

Peter

Séjour de 1 nuit en mai 2024

10/10 Excellent

Debra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If you're looking a cheap rate, with a clean bed and bathroom this is it , check-in is fast and easy. We'd definitely stay again 👍
Séjour de 1 nuit en avril 2024

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and nice. Consider having coffee dispensers in each room. Thank you.
Séjour de 3 nuits en mars 2024

8/10 Bien

Jason

Les points forts : Propreté
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

John

Voyage en couple
Rooms are very small with poor lighting, no bedside table or lamps.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Yudiel

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice

10/10 Excellent

Haruka

Les points forts : Propreté
Séjour de 9 nuits en février 2024
Réponse de Manager le 22 févr. 2024
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

10/10 Excellent

Karina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024

8/10 Bien

Albert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

10/10 Excellent

Pedro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Edgar

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good experience

2/10 Horrible

Markus

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This should be your absolute last place to stay. The floors were extremely dirty within ten minutes my kids feet were black with dirt from the floor. The tv didn’t work and the microwave also did not work. The guy at the front blames me for the microwave and they tried to charge $20 for a plastic keycard. This is a very cheap motel that charges high fees and doesn’t provide the basic needs a traveling guest would require. The neighborhood also seemed sketchy lots heavy homeless population nearby
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Noemi

Voyage en couple
Les points forts : Propreté et personnel et service
The hotel room was clean and comfortable.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Chris

Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Andrea

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 6 janv. 2024
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

10/10 Excellent

YVETTE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Very fast check in . Nice area. Close to a gas station and convenience store . Shops and restaurants close by .
Séjour de 1 nuit en décembre 2023
Réponse de manager le 5 janv. 2024
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

4/10 Médiocre

Andrea Techaira

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Need a remodel
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 6 janv. 2024
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

2/10 Horrible

Darius

Séjour de 1 nuit en décembre 2023
Réponse de Manager le 6 janv. 2024
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

2/10 Horrible

Sandra

Séjour de 1 nuit en novembre 2023
Réponse de Manager le 6 janv. 2024
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

2/10 Horrible

Stephen

Séjour de 1 nuit en novembre 2023
Réponse de Manager le 6 janv. 2024
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

4/10 Médiocre

Tom

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 6 janv. 2024
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

10/10 Excellent

Vianne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 6 janv. 2024
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

10/10 Excellent

Wan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2023
Réponse de Manager le 6 janv. 2024
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

4/10 Médiocre

Cristopher

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dirty place!
The place was dirty. the walls had scuff marks all over and there was a bit of mold on the shower. the shower also barely worked. and the bedsheets had stains on them it was a nasty place, not worth the price.
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 6 janv. 2024
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

10/10 Excellent

Enrique

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Ricardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was nice and cozy, but I had to park away from the property
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Elissar, Los Angeles

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
One night stay it was pleasant
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Comfortable but bad location
The room and bed were good and comfortable but at 2 am we awoke to someone banging on the doors and screaming. They were screaming for 30 minutes and then the police came. We thought they had left but then and hour later they were screaming again and began to break windows. It was pretty scary and I barely slept
Séjour de 1 nuit en octobre 2023

8/10 Bien

terry

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Leon

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Not enough parking and the shower pressure was very low
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Marjorie K.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023

6/10 Satisfaisant

Christine

Les points forts : Propreté
While buildings are older they have done upgrades to modernize. Clean room. Sadly the frint desk is a tiny space with small window and jail window to pass id and card thru. Made us worry about area. We had no concerns but there is a fair bit of road traffjc.
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

jean, BONITA

Les points forts : Propreté
Basic room. Fine for a quick stay

2/10 Horrible

Peter

Voyage en famille, Voyage d’affaires
Needed late check in: Called front desk all day, they did not answer once. A constant loud whistling sound throughout room/property. A/C unit was very loud also. Crackheads on property everywhere, yelling and screaming. Rude staff in office.
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 7 oct. 2023
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

8/10 Bien

Lin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service! We will stay again once we visit LA.
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 7 oct. 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Upgraded since my last stay!
Clean and comfortable rooms for a decent price.
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 7 oct. 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

2/10 Horrible

Mark

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Do not stay dirty with bugs
Séjour de 3 nuits en septembre 2023
Réponse de Manager le 7 oct. 2023
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

2/10 Horrible

Mark

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely filthy do not stay.. i came out inching with a couple massive bug bites.. the sheets have cigarette burn holes, stains floor felt nasty. DO NOT STAY! ITS A SHAME THEY GET AWAY WITH SOME OF THE NASTY THINGS THEY DO!
Séjour de 3 nuits en septembre 2023
Réponse de Manager le 7 oct. 2023
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

6/10 Satisfaisant

Laura

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté, personnel et service, équipements
There is no parking for the amount of rooms they have and that is so annoying
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 19 sept. 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

10/10 Excellent

Enrique

Séjour de 2 nuits en septembre 2023
Réponse de Manager le 7 oct. 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

2/10 Horrible

Eva

Séjour de 1 nuit en septembre 2023
Réponse de Manager le 7 oct. 2023
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I've just submitted a very positive review.
Séjour de 2 nuits en septembre 2023
Réponse de Manager le 19 sept. 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

2/10 Horrible

Matthew

Voyage d’affaires
Les points faibles : Personnel et service
Not so 24 Hour Front Desk
Said it was a 24 hour front desk. I arrived at 12:45am. No one came to check me in for nearly an hour. I stood outside waiting, no luck ringing the bell.
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 19 sept. 2023
Dear Guest, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us to identify the areas we can improve the guest experience.I apologize again for the inconvenience.

8/10 Bien

Wai

Les points forts : Personnel et service
Séjour de 3 nuits en septembre 2023
Réponse de Manager le 19 sept. 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

6/10 Satisfaisant

scott

Voyage d’affaires
great for smokers
lots of smokers and smoking areas near doors and windows on the balcony. If smoke bothers you, not the place. People will smoke right outside your room, talk etc. Stayed here 10+ times. It never changes.
Séjour de 2 nuits en août 2023
Réponse de Manager le 19 sept. 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

10/10 Excellent

Yi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location.
Séjour de 1 nuit en août 2023
Réponse de Manager le 19 sept. 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!

10/10 Excellent

Joe

Séjour de 1 nuit en août 2023
Réponse de Manager le 19 sept. 2023
Dear Guest, Thank you for taking the time to share your review with us.I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you.Thank you again!!!