Außenpool

Bewertungen von The Westin Pasadena

4 out of 5
The Westin Pasadena
191 N Los Robles Ave, Pasadena, CA

Bewertungen

8.4

Sehr gut

568 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
197 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 8 - Gut" "
112 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 6 - Okay" "
59 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
68 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

8.6/10

Personal & Service

8.0/10

Ausstattung

8.4/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Alik

Some front office people were nice and helpful, I appreciate that, while others definitely need a training in hospitality and to know that a guest is the most important person in the hotel. Be sure to have a physical credit card for deposit, else they won't check you in (no applepay). Perfume smell everywhere like in Vegas (some would probably love it). I would not stay there again.
Aufenthalt von 7 Nächten im März 2024
Antwort von General Manager am 18. März 2024
Dear Alik, We're grateful for your acknowledgment of our helpful staff members. While we aim for consistent hospitality, we regret any lapses in service encountered. Your feedback regarding payment methods and scents has been duly noted, and we will look into this as we are committed to enhancing our guest experience. We hope for the opportunity to welcome you back for a more seamless stay in the near future

4/10 – Schlecht

Anne-Kristin

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Room was way too hot and noisy. Overall outdated Safe was not usable and we did not receive an alternative until the next day. Apparently all safes are not in use anymore. Staff was not very helpful and even ignorant at times.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Hotel Management am 5. Juli 2023
Thank you for taking the time to share your thoughts with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.

6/10 – Okay

Peter

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Aufenthalt von 7 Nächten im Oktober 2022

2/10 – Ungenügend

Conrad, Riverside

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
Bad service no consideration
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Joseph

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was my first time in California, and this hotel did not disappoint—excellent staff and accommodation.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Joseph,Thank you for staying with us at The Westin Pasadena and for your fantastic review. We appreciate your kind words and are glad you enjoyed your visit. Should your travels bring you back to California, we hope to welcome you back for another relaxing stay.

6/10 – Okay

michael

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Easy to find from interstate. surrounding areas where nice. Parking was a pain as scanning my key wasnt always easy. Checkin was a disaster as room especially the beds in 2 rooms had many stains and was told no other rooms available and could cancel if we like, not that easy when you would lose your money. Given back one nights stay of accommodation plus complementary breakfast which to be honest wasnt the best as done on a pricing scale at least water was free!!
Aufenthalt von 3 Nächten im April 2024
Antwort von Property Management am 1. Mai 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

8/10 – Gut

Emily

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Property Management am 1. Mai 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

6/10 – Okay

Alma

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The front desk agent who checked me in made a concerted effort to note that because I booked through Expedia, they could not accommodate my request for a room with one bed (I requested a king) and instead gave my husband and I a room with double beds. It feels difficult to imagine a hotel of this size filled to capacity in the one bed rooms, but it did not feel like the desk agent made any effort to try to remedy the inconvenience and rather made me feel like I had made some sort of error.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 26. Apr. 2024
Dear Alma,Thank you for taking a moment to leave a review. We regret to learn of your disappointment with your experience. Please know that when booking through a third-party site, room assignments and requests are subject to change based on availability. We understand your dismay, and we'll be sure to share your feedback with our team to ensure our high standards of hospitality are being met. It was a pleasure having you here, and we hope you enjoyed your time in Pasadena.

10/10 – Hervorragend

yvonne

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Centrally located between Old Town Pasadena and the business district. Walking distance to restaurants, shops, City Hall etc... The staff is kind.
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 23. Apr. 2024
Dear Yvonne,Thank you for staying with us and for your feedback. We're glad that our location was so convenient and made such an impact on your experience. We hope to welcome you back soon for another great stay at The Westin Pasadena.

10/10 – Hervorragend

Nilson, Pittsburg

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place. Shopping plaza was very close. Quiet. I would stay here again.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 23. Apr. 2024
Dear Nilson,We at The Westin Pasadena thank you for your review. We are glad you found some time to enjoy our nearby shopping plaza and that you found our comfortable, clean accommodations enjoyable. We look forward to your next visit.

8/10 – Gut

robert, Rapid City

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly and attentive staff and a stellar location in central downtown Pasadena. Rooftop pool and fitness center are fantastic (and 24hours!), and would benefit from functioning spa. Breakfasts were served up with care and attention to detail. I look forward to our next stay.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 18. Apr. 2024
Dear Robert,Thank you for choosing The Westin Pasadena as your home away from home. Your feedback is very beneficial, and we thank you for taking the time out of your day to provide us with such a generous review. We love hearing what our guests loved the most about their stay and we thank you for highlighting our wonderful breakfast offerings, amiable staff, and many amenities to make your stay even more fun. Your return is highly anticipated, so come back soon!

10/10 – Hervorragend

Hope, Saugus

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Property Management am 24. Apr. 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 – Hervorragend

Carlos

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved it, we were on a two day getaway to celebrate 47 years of marriage, it’s very quiet & we loved it Thank you
Aufenthalt von 2 Nächten im April 2024
Antwort von Property Management am 17. Apr. 2024
Thank you for sharing your positive experience with us and with your fellow travelers, Carlos! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Hervorragend

Claudia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel restaurant Ventanas has nice outdoor dining. The food was fresh and delicious. The staff was super friendly. The adjoining courtyard with a nice fountain, old church and the Civic Center was nice to walk around after dinner. There’s also a few restaurants there if you don’t want to eat at the hotel. Room was clean and spacious, the staff were helpful and friendly. We only paid $17 for overnight parking in the adjoining underground parking structure with hotel validation. The large fitness center was great and it had a nice pool area. We would stay here again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Property Management am 17. Apr. 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Hervorragend

Cheri

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel
Aufenthalt von 2 Nächten im April 2024
Antwort von Property Management am 17. Apr. 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Hervorragend

Rosa

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property quiet cozy rooms. Very clean
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Rosa,Thank you for your kind words! We're thrilled you enjoyed our beautiful property and found our rooms quiet and comfortable. It would be a pleasure to welcome you back to The Westin Pasadena for another stay!

10/10 – Hervorragend

Margarita

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean and quick checkin. We called for two rooms close by and our request was granted.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Margarita,We take great pride in our clean, comfortable accommodations and are happy you enjoyed them. The Westin Pasadena would love to host you again in the near future.

10/10 – Hervorragend

Christopher

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Property Management am 17. Apr. 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

6/10 – Okay

Milind, New York

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The towels were a little old. Overcharging for parking. Great lobby area.
Aufenthalt von 1 Nacht im April 2024
Antwort von Property Management am 15. Apr. 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

6/10 – Okay

Casandra, Baudette

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was beautiful, but we really wish there was a hot tub
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 12. Apr. 2024
Dear Cassandra,Thank you for taking the time to leave us feedback. We are pleased to hear you enjoyed the beauty of the property. We have passed on your suggestion for a hot tub to management. We would love to host you again and give you the stay you expected and deserve.

10/10 – Hervorragend

Maria D

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel!
Aufenthalt von 3 Nächten im April 2024
Antwort von Property Management am 11. Apr. 2024
Thank you so much for your 5-star review! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Hervorragend

Amber

Gut: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von Property Management am 15. Apr. 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 – Hervorragend

Christopher

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thanks Westin, even though my room Type wasn’t available , you did you best with a decent room.
Aufenthalt von 1 Nacht im April 2024
Antwort von Property Management am 11. Apr. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 – Hervorragend

Yu

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great experience.
Aufenthalt von 3 Nächten im März 2024
Antwort von Property Management am 11. Apr. 2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 – Hervorragend

Zovig

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent service
Aufenthalt von 5 Nächten im März 2024
Antwort von General Manager am 10. Apr. 2024
Dear Zovig,Thank you for being our valued guest at The Westin Pasadena. Our team is honored to have impressed you with our attentive service! The pleasure was all ours, and we hope you return soon.

10/10 – Hervorragend

Phil

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was great!! It would be nice however to have venting in the bathroom.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 10. Apr. 2024
Dear Phil,Thank you so much for choosing to stay with us at The Westin Pasadena. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. However, we appreciate your suggestion regarding the bathroom and will keep that in mind for future changes. Nevertheless, we're glad this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back soon.

10/10 – Hervorragend

LISA

Aufenthalt von 2 Nächten im April 2024
Antwort von Property Management am 1. Mai 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Hervorragend

Mario

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel
Aufenthalt von 6 Nächten im März 2024
Antwort von General Manager am 10. Apr. 2024
Dear Mario,We're delighted you enjoyed your stay at The Westin Pasadena! Please come see us again soon.

8/10 – Gut

Aaron

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice Hotel. Staff are great and the hotel is well appointed. My only upgrade would be propper barista coffee serives.
Aufenthalt von 1 Nacht im April 2024
Antwort von Property Management am 8. Apr. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 – Hervorragend

Carlos

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was so quiet and peaceful. There were times were we sat alone for hours in the lobby without anyone sitting next to us. The rooms were beautiful and the views fantastic. The city of pasedena is amazing. The hotel is located right by everything. It is right across the street from the beautiful City council building and americas got talent.
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 8. Apr. 2024
Dear Carlos,Thank you for your glowing review of The Westin Pasadena! We appreciate your compliments about our peaceful accommodations, beautiful views, and convenient location. It would be an honor to welcome you back anytime.

10/10 – Hervorragend

Jennifer Lyn

Aufenthalt von 3 Nächten im März 2024
Antwort von Property Management am 24. Apr. 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Hervorragend

Michael, Jefferson City

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Andrea at the front desk was incredible, the property is nice and right off the freeway. It’s about a 7-10 minute walk to old town Pasadena which was just great. The parking is interesting, they share the garage with other businesses so it can get pretty crowded during the weekdays. Just make sure you get your parking ticket validated and they’ll add it to your hotel cost, or you’ll have to pay for every in and out. While I don’t love being charged for parking. It did feel safe down there. Didn’t get to use the pool as it was chilly, but it’s nice looking and the gym is also equipped very well.
Aufenthalt von 3 Nächten im März 2024
Antwort von Property Management am 3. Apr. 2024
It was a pleasure to host you for your recent visit with us! We are so happy to learn that you enjoyed your stay with us and will be sure to share your compliments with Andrea! We look forward to welcoming you back to our hotel in the future!

8/10 – Gut

Glendalee

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice
Aufenthalt von 3 Nächten im März 2024
Antwort von Property Management am 2. Apr. 2024
Thank you for taking the time to share your experience with us. It was a pleasure to welcome you as our guest and we are happy to know we were able to make your overall stay enjoyable. We look forward to welcoming you back soon!

10/10 – Hervorragend

Deborah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The bed was nothing short of amazing! Really really comfortable. The rooms were clean, cozy, and welcoming. We loved staying here.
Aufenthalt von 1 Nacht im März 2024
Antwort von Property Management am 2. Apr. 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

4/10 – Schlecht

Marc

Mit dem Partner gereist
Sink in room did not drain; no hot water in room; safe did no work; wallpaper patched in with glue; difficult room key response
Aufenthalt von 3 Nächten im März 2024
Antwort von Property Management am 2. Apr. 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.

2/10 – Ungenügend

Isabel, San Diego

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Dan am 2. Apr. 2024
Hello Isabel,Thank you for your review. May I ask what you were not satisfied during your stay?Thank you!

8/10 – Gut

Fred

Aufenthalt von 1 Nacht im März 2024
Antwort von Property Management am 24. Apr. 2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 – Hervorragend

Shalray, Capitola

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful hotel- parking was the only thing we didn't like- unless you pay for valet , the parking is far
Aufenthalt von 2 Nächten im März 2024
Antwort von Property Management am 2. Apr. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 – Hervorragend

Donald

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice property and convenient location friendly and great staff
Aufenthalt von 1 Nacht im März 2024
Antwort von Property Management am 2. Apr. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 – Hervorragend

Evan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very good hotel, i’ve seen a lot of reviews talking about rude staff, i didn’t run into anyone who was rude, front desk as well as valet drivers were very nice. worth the stay with all the things within a block or 2. will stay in palm suite next time i stay!
Aufenthalt von 3 Nächten im März 2024
Antwort von Property Management am 2. Apr. 2024
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

6/10 – Okay

AnaMaria

Mit der Familie gereist
Gut: Sauberkeit
i like the location. I did not like the restaurant food, is expensive and not taste.$70 for breakfast for 2 person is too much.if is good breakfast. i have no problem paying ....
Aufenthalt von 2 Nächten im März 2024
Antwort von Property Management am 2. Apr. 2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 – Hervorragend

Sarvenaz

Aufenthalt von 2 Nächten im März 2024
Antwort von Property Management am 17. Apr. 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 – Hervorragend

Veronica

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and welcoming the restaurant bar was amazing and the servers were all so great.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 28. März 2024
Dear Veronica,Thank you for your recent stay at The Westin Pasadena. We are so happy to hear you thoroughly enjoyed our friendly services as well as our clean accommodations. It's delightful for us to know that you took full advantage of the hotel's amenities. We look forward to your next visit. Thank you again for your review.

10/10 – Hervorragend

Kristin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel in the heart of Old Town Pasadena. Staff was extremely friendly
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 28. März 2024
Dear Kristin,It's fantastic to hear that you enjoyed our prime location and that our team made you feel at home. At The Westin Pasadena, we take pride in offering a memorable experience for our guests, and we can't wait to welcome you back.

8/10 – Gut

Gyaneshwar

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoyed the weather and the cleanliness
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 28. März 2024
Dear Gyaneshwar,Thank you for sharing your experience with us! We're delighted you enjoyed our attention to cleanliness and that the weather was pleasant for your stay. Your satisfaction fuels our team's commitment to providing great service for our guests, and we look forward to welcoming you back to The Westin Pasadena for another enjoyable stay!

10/10 – Hervorragend

David

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Attractive furnishings and many comfortable sitting areas. Comfortable beds.
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 28. März 2024
Dear David,It was a pleasure to host you at The Westin Pasadena. We understand the importance of a great night's sleep, so we're pleased you appreciated our comfortable beds, as well as our stunning decor. Safe travels, and we look forward to your next stay.

10/10 – Hervorragend

David, Charlotte

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient and friendly staff.
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 26. März 2024
Dear David,We're so happy to hear you had a great stay with us at The Westin Pasadena. Our friendly staff and convenient location are just some of the reasons guests love to stay with us, so it's delightful to hear you enjoyed them as well. The next time you're in the area, please do not hesitate to visit us again.

10/10 – Hervorragend

Art, El Paso

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very well kept property. The cleaning crew was excellent.
Aufenthalt von 3 Nächten im März 2024
Antwort von Property Management am 19. März 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 – Gut

Sandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff very friendly
Aufenthalt von 4 Nächten im März 2024
Antwort von General Manager am 15. März 2024
Dear Sandra,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. If your adventures bring you back to the area, please come see us again.

8/10 – Gut

Tim

Aufenthalt von 1 Nacht im März 2024
Antwort von Property Management am 2. Apr. 2024
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!