2/10 – Ungenügend
Chester, Kirkland
19. Aug. 2025
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Travelers Inn in LA located at 14808 Hawthorne Blvd, Lawndale, CA, 90260 United States of America, booked through EXPEDIA for August 16-18Th. They have rooms for $83 or A room with Jacuzzi for $140/night.
First on the website, it clearly states that a $100 damage deposit MAY be required.
Key word; MAYBE.
When you get there you will be forced to pay a $100 Damage deposit IN CASH.
Don’t have the cash on you? The desk will gladly point you to a ATM machine next to the front desk to get it - THEY WON’T ACCEPT a credit card.
The room advertisement says that there’s a washer/dryer in the unit.
Guess what? No washer/dryer in the unit.
Oh, and you rented the room with the jacuzzi costing $140 rather than the $83 unit?
No problem EXCEPT that you can’t fill it since the tub stopper doesn’t work. It also has hair in the tub drain.
So you report it to the hotel manager - who says he needs to report it to the boss. You also report it to EXPEDIA.
Both EXPEDIA and the manager claim it will be fixed the next day. Guess what? The manager claims he called a plumber who of course didn’t show up. He then try’s to fix the stopper issue with 2 new stoppers which don’t work.
Want hot water for showering? Simple. Turn on the water for 10 minutes and you’ll get your lukewarm water if you’re LUCKY.
And pray there’s no fire. Why? Because the room doesn’t have a smoke alarm as required by law.
IN SHORT, failure on EVERY level
Chester
Aufenthalt von 2 Nächten im August 2025