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Bewertungen von Hof Apartments - by Keyforge

3 out of 5
Hof Apartments - by Keyforge
16 Hofstrasse, Lucerne, LU

Bewertungen

8.8

Hervorragend

23 von insgesamt 42 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
17 von insgesamt 42 Gästebewertungen haben eine Bewertung von 8 - Gut" "
0 von insgesamt 42 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 42 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 42 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.4/10

Sauberkeit

9.0/10

Personal & Service

8.0/10

Ausstattung

9.2/10

Zustand der Unterkunft

Bewertungen

10/10 – Hervorragend

Dr. Sebastian

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Große Wohnung mit Allem, was man braucht! Wir haben mit unseren beiden kleinen Kindern in dieser Wohnung eine Nacht verbracht und können nur Positives berichten. Die Betten in beiden Schlafzimmern waren super bequem, es gab Handseife, Spülmittel usw und sogar Kaffepads!!! Die Kommunikation lief einwandfrei. Einen Kritikpunkt gibt es (da kann aber der Anbieter nichts für): Mitten in der Nacht wurde zweimal geklingelt. Beide Kinder wurden dadurch natürlich wach...
Aufenthalt von 1 Nacht im September 2021

10/10 – Hervorragend

Crystal

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Can only recommend
Value for money!!! The apartment is perfectly located (really only a 5-10 minute walk from the water and main attractions). Very spacious, clean and the check-in was easy and clearly explained
Aufenthalt von 1 Nacht im Juni 2021
Antwort von Channel Manager am 7. Juni 2021
Thank you so much for your reveiew we appreciate it and you are welcomed to visit us again Bests

10/10 – Hervorragend

Nicole

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Gerne wieder
Tolle Lage. Sehr schön eingerichtetes und sauberes Appartment. Ausführliche Infos fürs Check-in.
Aufenthalt von 1 Nacht im Mai 2020
Antwort von Yasser Essayed am 27. Mai 2020
Danke dir

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Lage ist zentral und von allen Sehenswürdigkeiten nur zu Fuß entfernt. Die Wohnung ist sauber und gut ausgestattet. Für die Schweiz ist das Preisniveau Top. Sehr freundlicher Empfang und die weitere Kommunikation einwandfrei. Die Wohnung ist zwar in einem sehr guten Zustand aber nicht genug isoliert. Der Nachbar von oben hat die ganze Zeit Nachts in seiner Wohnung gebohrt und das war gefüllt wie in unserer. LG, Familie aus München.
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Yasser am 2. Nov. 2019
Thank you very much for choosing the Keyforge Apartments and for sharing your positive review with us. Great to see that you had such a nice time at our property. Your feedback is highly appreciated and will be shared within the responsible departments. Best regards,

8/10 – Gut

Claudia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr zu empfehlen
Tolle Lage, alle Sehenswürdigkeiten zu Fuß erreichbar. Geräumiges Appartement mit sehr netter Aufnahme/Einweisung, absolut sauber. Leider ist das Licht in den Zimmern/in der Küche sehr dunkel.
Aufenthalt von 4 Nächten im Oktober 2019
Antwort von Yasser am 16. Okt. 2019
Warm greetings from Keyforge Apartments Luzer We would love to welcome you back anytime soon. Best regards,

10/10 – Hervorragend

Regina, Thun

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Close to the center, great price, nice decor
Aufenthalt von 1 Nacht im Februar 2020

10/10 – Hervorragend

Colette

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Minutes walk to town, clean and comfortable.
Aufenthalt von 1 Nacht im Oktober 2021

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great location.
Aufenthalt von 1 Nacht im August 2021
Antwort von Channel Manager am 22. Aug. 2021
Thanks for your time , your review is appreciated and you are welcomed to visit us again . Regards

8/10 – Gut

Guylaine

Mit der Familie gereist
Gut: Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2021
Antwort von Channel Manager am 22. Aug. 2021
Thanks for your time , your review is appreciated and you are welcomed to visit us again . Regards

10/10 – Hervorragend

Terri

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
I highly recommend. Clean. Lots of room Parkn cost but the location is so convient n close to the centre. Price was very worth it
Aufenthalt von 1 Nacht im August 2021
Antwort von Channel Manager am 11. Aug. 2021
Thank you so much for your time , your review is appreciated and you are welcomed to visit us again Regards Yacir

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Un très bon séjour
Appartement spacieux et très bien situé. Petite difficulté pour se garer, les parkings a proximité sont chers.
Aufenthalt von 1 Nacht im Februar 2021
Antwort von Yasser Essayed am 2. März 2021
Thank you so much for the review we apreciate it You are welcomed to visit us again Regards

10/10 – Hervorragend

Piyush

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Everything as per expectations...
I stay up n these apartments all the time, everything is perfect...
Aufenthalt von 2 Nächten im Januar 2021
Antwort von Yasser Essayed am 9. Jan. 2021
Thank you so much for your time, your review is appreciated, and you are welcomed to visit us again Regards

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Komfort des Zimmers
Terribly noisy
Apartment is clean, localisation is fine and commodities are ok. However it is incredibly noisy, we hear everything from one apartment to the other. We could not sleep 2 nights in a row, since a lot of students are living in the building it is a nightmare !! Party all night, my kids did not sleep at all and our weekend was difficult because of this...
Aufenthalt von 2 Nächten im Oktober 2020
Antwort von Yasser Essayed am 3. Nov. 2020
Thank you very much for your visit and the provided review! I deeply regret that you could not enjoy to the fullest, certainly it is always our pleasure to meet our guests expectations. Kindly accept my sincerest apologies for falling short on delivering our Keyforge service standard. Certainly your feedback does mean a lot to us and I can assure you that all mentioned points will be addressed directly within the involved parties. We hope you consider staying with us in the future to show you our true Hilton hospitality. Best regards

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 3 Nächten im August 2020
Antwort von Yasser Essayed am 2. Sept. 2020
Thank you so much for your review and you are welcomed to visit us again.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Perfect place in Lucerne
A one night stay in Lucerne for a family of four. This apartment was perfect. Tons of space and an absolutely great location. It was just blocks from all the major sites. We would definitely stay here again.
Aufenthalt von 1 Nacht im Juli 2020
Antwort von Yasser Essayed am 6. Juli 2020
Thank you so much for your review , You are welcomed to visit us again Regards

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2020
Antwort von Yasser Essayed am 14. Juni 2020
Thank you very much for choosing the Keyforge Apartments and for sharing your positive review with us. Great to see that you had such a nice time at our property. Your feedback is highly appreciated and will be shared within the responsible departments. Best regards,

10/10 – Hervorragend

YOUNGBUM

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2020
Antwort von Yasser Essayed am 2. Juni 2020
Thank you so much for your feedback . We appreciate it

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2020
Antwort von Yasser Essayed am 18. März 2020
Thank you very much for choosing the Keyforge Apartments and for sharing your positive review with us. Great to see that you had such a nice time at our property. Your feedback is highly appreciated and will be shared within the responsible departments. Best regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
1 night stay
No television. Not easy to find the hotel location. Clean with kitchen utensil equipped.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Yasser Essayed am 3. März 2020
Thank you very much for choosing the Keyforge Apartments and for sharing your positive review with us. Great to see that you had such a nice time at our property. Your feedback is highly appreciated and will be shared within the responsible departments.

8/10 – Gut

Christian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Yasser Essayed am 24. Feb. 2020
Thank you very much for choosing the Keyforge Apartments and for sharing your positive review with us. Great to see that you had such a nice time at our property. Your feedback is highly appreciated and will be shared within the responsible departments. Best regards,

8/10 – Gut

Ana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Boa opção para famílias
Boa opção para famílias. Próximo de todos os pontos turísticos. Bem equipado. Apenas acrescentaria mais toalhas dado não haver local proprio para secagem das toalhas. Deram sempre resposta às questões colocadas, apesar de algumas horas de atraso. Ficamos no piso 4 e tivemos barulho no andar de cima durante a noite. Check out pelas 10h. Aceitavel pelo preço.
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Channel manager am 24. Feb. 2020
Thank you very much for choosing the Keyforge Apartments and for sharing your positive review with us. Great to see that you had such a nice time at our property. Your feedback is highly appreciated and will be shared within the responsible departments. Best regards,

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
一家人能在一起就是幸福
房間很大的apartment...舒適，享受一家人在一起，設施齊全，渡假勝地，希望能夠有機會可以再次入住，享受一下
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Yasser Essayed am 4. Feb. 2020
Thank you very much for choosing the Keyforge Apartments and for sharing your positive five-star review with us. Great to see that you had such a nice time at our property. Your feedback is highly appreciated and will be shared within the responsible departments. Best regards,

10/10 – Hervorragend

Tasha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great location, clean, great for kids with 2 rooms
The location is awesome! 2 blocks from the lake. It was so nice to have a kitchen for cooking food, especially for the kids. The apartment we were in was very warm for January so pack your lighter sleepwear. There is no tv but we knew that when we booked. There is not parking at the apartment but it was easy to find. If we make it back to Lucerne we will stay here.
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Yasser am 22. Jan. 2020
Thank you very much for choosing the Keyforge Apartments and for sharing your positive five-star review with us. Great to see that you had such a nice time at our property. Your feedback is highly appreciated and will be shared within the responsible departments. Best regards,

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very clean with everything exactly as advertised. nly issue is there isn’t a tv in the entire apartment.
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Yasser am 4. Jan. 2020
Thank you very much for choosing the Keyforge Apartments and for sharing your positive five-star review with us. Great to see that you had such a nice time at our property. Your feedback is highly appreciated and will be shared within the responsible departments. Best regards,

8/10 – Gut

Antonio

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Yasser am 25. Dez. 2019
Thank you very much for choosing the Keyforge Apartments and for sharing your positive review with us. Great to see that you had such a nice time at our property. Your feedback is highly appreciated and will be shared within the responsible departments. Best regards, Yasser

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von Yasser am 19. Dez. 2019
Thank you very much for choosing the Keyforge Apartments and for sharing your positive review with us. Great to see that you had such a nice time at our property. Your feedback is highly appreciated and will be shared within the responsible departments. Best regards,

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
3일 연박인데 수건교환이 한장에 3프랑이라니요!! 돈은 각각 일박요금 받으면서 원래 일박 할때마다 교환 해줘야하는거 아닌가요?
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Yasser am 20. Dez. 2019
Thank you very much for your visit and the provided review! Certainly your feedback does mean a lot to us and I can assure you that the Towels are provided for free upon arrival but the daily change which is for extra 3 CHF each We hope you consider staying with us in the future to show you our true Hilton hospitality. Best regards

8/10 – Gut

Kc, Singapore

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was about 15 mins wall from Lucerne station and was easy to find. Self check in/ out was easy and the customer service was good. The apartment was very clean and spacious for a party of 4. Only con was that the apartment was dimly lit and didn’t have enough lights. Other than that the apartment was great.
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Yasser am 14. Dez. 2019
Thank you for taking the time to write your review. ;m sorry for all the inconveniences you endured while staying with us. Rest assured that I will take immediate care of these issues. I know this is only a small comfort for the time being, but I do hope you will give us another chance to prove ourselves. Yours sincerely,

10/10 – Hervorragend

Evelyn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
We had a great stay...only problem is that it is not easy to get checked In...communication was lacking...
Aufenthalt von 2 Nächten im November 2019
Antwort von Yasser am 21. Nov. 2019
Thank you very much for choosing the Keyforge Apartments and for sharing your positive five-star review with us. Great to see that you had such a nice time at our property. Your feedback is highly appreciated and will be shared within the responsible departments. Best regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
If not because of check-in I would repeat
Check-in was difficult. They told us somebody would wait at the entrance but nobody appeared. After 23 minutes waiting I had to switch on internet which I didn't want as I had not roaming. They had sent me a message two hours earlier saying I should pay taxes before sending me instructions to get in ( the only thing left to pay), which I don't think it is polite. I told them I would do once inside. Sent me the instructions then. They have already apologised. Having said that, the apartment is nice, fully and well equiped and very well located.
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Yasser am 5. Nov. 2019
Thank you very much for your visit and the provided review! I deeply regret that you could not enjoy to the fullest, certainly it is always our pleasure to meet our guests expectations. Kindly accept my sincerest apologies for falling short on delivering our Keyforge service standard. We are very sorry for any inconvenience caused, Actually our team member had an medical emergency and could not be there to wait for you, therefore we sent you self-checkin instructions. Certainly your feedback does mean a lot to us and I can assure you that all mentioned points will be addressed directly within the involved parties. We hope you consider staying with us in the future to show you our true Hilton hospitality. Best regards

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Ahmed am 1. Nov. 2019
Thank you very much for choosing the Keyforge Apartments and for sharing your positive five-star review with us. Great to see that you had such a nice time at our property. Your feedback is highly appreciated and will be shared within the responsible departments. Best regards,

10/10 – Hervorragend

Susie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Ahmed am 1. Nov. 2019
Thank you very much for choosing the Keyforge Apartments and for sharing your positive five-star review with us. Great to see that you had such a nice time at our property. Your feedback is highly appreciated and will be shared within the responsible departments. Best regards,

10/10 – Hervorragend

Catherine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Appartement extra
C est un magnifique appartement à 2 pas de la vieille ville. Il y a tout le nécessaire possible. Même des capsules à café et des sachets de thé à disposition. Nous avons été enchantés de ce lieu. Quant au prix sur hôtel.com , plus que résonnante pour une ville comme Lucerne.
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Yasser am 24. Okt. 2019
Thank you very much for choosing the Keyforge Apartments and for sharing your positive five-star review with us. Great to see that you had such a nice time at our property. Your feedback is highly appreciated and will be shared within the responsible departments. Best regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The place is really well located, walking distance to the city center. The check-in and check-out processes went without complications and the hosts were helpful. Overall totally recommendable.
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Yasser am 23. Okt. 2019
Thank you very much for choosing the Keyforge Apartments and for sharing your positive five-star review with us. Great to see that you had such a nice time at our property. Your feedback is highly appreciated and will be shared within the responsible departments. Best regards,

8/10 – Gut

Humayun

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best budget place on prime location!
Amazing location 👍
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Ahmed am 5. Okt. 2019
Thank you very much for choosing the Keyforge Apartments and for sharing your positive five-star review with us. Great to see that you had such a nice time at our property. Your feedback is highly appreciated and will be shared within the responsible departments.

8/10 – Gut

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was very kind on pre check in communication and the instructions for late booking was very clear. The room was very clean, well furnished and spacious- and close to the Lion / old town. Highly recommended. Only one point of disappointment was no hot water after 23:00. It became available by 6:00 am next day- hope it gets improved!
Aufenthalt von 1 Nacht im August 2019
Antwort von Yasser am 18. Aug. 2019
Thanks for your time and review . . You are welcomed to visit us again Regards Yasser

10/10 – Hervorragend

Darcy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay for family
Was a little hard to find - no street level signs, you just have to trust the address on your location as this is an apartment and not hotel. That said, the staff was there to meet us and get us situated without difficulty. And the apartment was great--two separate bedrooms, a sitting/dining room, and a full kitchen with stove and fridge--we loved the ability to cook for ourselves while in Luzern and save money for eating out later in the week when we stayed in other cities with traditional hotel rooms (eating out in Switzerland is expensive!). All in all, spacious, convenient location away from the train station/old town (but certainly walkable) only a couple blocks from the Lion statue/park and with a Coop and Migros close by.
Aufenthalt von 2 Nächten im August 2019
Antwort von Yasser am 18. Aug. 2019
Warm greetings from Keyforge Apartments Luzern and many thanks for sharing your positive five-star review with us. We are very happy to see that you had such an amazing time with us. Your kind words are extremely motivating and will certainly be shared within our team. We would love to welcome you back anytime soon. Best regards,

10/10 – Hervorragend

HSIAO RU

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
廚房設備齊全
公寓簡單整潔，廚房設備齊全，離公車站近，服務人員態度友善!
Aufenthalt von 2 Nächten im Juni 2019
Antwort von Ahmed am 7. Juli 2019
Thank you very much for choosing the Keyforge Apartments and for sharing your positive five-star review with us. Great to see that you had such a nice time at our property. Your feedback is highly appreciated and will be shared within the responsible departments. Best regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The apartment was in a great downtown location close to shops and restaurants. We easily walked the area around the apartment and felt very safe.
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Yasser am 6. Juni 2019
Thanks for your time and for the feedback and you are welcomed to visit us again

10/10 – Hervorragend

i ching

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
非常喜歡
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Ahmed am 6. März 2019
Thank you so much Looking to be your host again

10/10 – Hervorragend

Marcos

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Muy serviciales
Excelente departamento y todo impecable
Aufenthalt von 1 Nacht im Januar 2019
Antwort von Ahmed am 29. Jan. 2019
Thank you so much for your time and you are welcome to visit us again Bests

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place in a convenient location alright for the price
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Ahmed am 8. Jan. 2019
Thanks for your review