Sehr geehrter Gast, Vielen herzlichen Dank, dass Sie sich die Zeit genommen haben unser Haus zu bewerten. Mit Freude lesen wir, dass Sie sich bei uns rundum wohl gefühlt haben und hoffen, Sie bald wieder als Gast bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Hotel Riu Palace Madeira Online Reputation Manager

Lieber Paul, Vielen Dank, dass Sie sich die Zeit genommen haben, eine so positive Bewertung unseres Hotels auf Expedia zu schreiben. Es war uns ein Vergnügen, Sie bei uns gehabt zu haben und wir sind glücklich zu wissen, dass Ihnen alle Aspekte unseres Hotels gefallen haben. Natürlich haben wir Ihre freundliches Feedback an unsere Teamleiter weitergeleitet! Es wäre großartig, Sie bald wieder begrüßen zu dürfen! Bis dahin wünschen wir Ihnen alles Gute. Bleiben Sie gesund und genießen Sie die Weihnachtszeit! Mit freundlichen Grüßen, Hotel Riu Palace Madeira Online Reputation Manager

Cher jacques,Nous vous remercions pour votre excellent commentaire. Nous sommes ravis d'apprendre que vous avez apprécié nos installations et nos services.Notre objectif est d'offrir une expérience inoubliable à chacun de nos hôtes, et le fait de savoir que nous y sommes parvenus nous donne encore plus de motivation.Nous nous réjouissons de vous accueillir à nouveau bientôt.Cordialement, Hotel Riu MadeiraOnline Reputation Manager

Dear Ashreyaa,It is wonderful to know that you have enjoyed your stay with us so much.It has been a pleasure hosting you and thank you for taking the time to review your recent stay at the hotel.We hope to see you again soon!All the bestYours faithfully,Hotel Riu MadeiraOnline Reputation Manager

Dear Sooeun,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu MadeiraOnline Reputation Manager

Apreciado Javier NúñezGracias por sus palabras, Nos alegramos mucho de saber que, durante sus vacaciones, sus necesidades estuvieron cubiertas y, disfrutó, de una maravillosa estancia entre nosotros.Nos gustaría que volviera a brindarnos la oportunidad de recibirle en alguna de nuestras instalaciones y, poder así presentarle, la maravillosa experiencia que estamos acostumbrados a ofrecer 100% satisfactoria.Cordialmente, Hotel Riu MadeiraOnline Reputation Manager

Dear Inara,Thank you for your comment,We are really happy to read that you felt at ease with us.We are also very happy to hear that we did a good job from your point of view and we thank you very much for your positive feedback.We look forward to your visit to any of our facilities in the near future.Yours faithfully,Hotel Riu MadeiraOnline Reputation Manager

Dear Michael Bengt,Thank you so much for taking the time to review your stay and for the wonderful rating!It was a pleasure to serve you. We hope to have another opportunity to welcome you back in the near future.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu MadeiraOnline Reputation Manager

Dear Lakeena,Thank you very much for taking the time to leave your fantastic review!We are thrilled to learn you enjoyed it and it is rewarding to read you found it to be just right for your well-deserved holiday.We will pass on your feedback to our beautiful staff.We cannot wait to host you again, Lakeena.Kindest Regards,Hotel Riu MadeiraOnline Reputation Manager

Dear DANIEL,We appreciate your kind words about our hotel and the time you have spent writing them.It is very valuable to us that you have fully enjoyed each and every one of the services provided in our accommodation.We only wish, with all our heart, to welcome you again at any time in any of our facilities.Yours faithfully,Hotel Riu MadeiraOnline Reputation Manager

Dear Gregory,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel.We are very happy to hear that you had a lovely time at our hotel!We look forward to sharing another amazing experience with you soon. Have a lovely day.Hotel Riu MadeiraOnline Reputation Manager

Dear Rosanne,Thank you very much for leaving your fantastic feedback, we will forward your kind remarks.We feel very privileged to have our lovely guests.Your kind suggestion will be forwarded to the management.Kindest wishes, Rosanne,Hotel Riu MadeiraOnline Reputation Manager

Dear David Dias, Thank you for staying in our Hotel Riu Madeira, this great recommendation, and five-star review. Your review gives a great perspective to what makes our property very popular for our visitors.It would be great to welcome you soon again!With appreciation,Hotel Riu MadeiraOnline Reputation Manager

Dear Lisa A,Thank you for taking the time to provide us your feedback on your stay at our property.In our pursuit of excellence, it certainly saddens us to learn that you were left disappointed with this. It is unfortunate to learn, that regardless our chefs’ efforts, we could not meet your taste.In order to fulfil every guest expectations regarding food, our main buffet and theme restaurants offer a great selection of exquisitely presented local and international dishes which are prepared daily with the utmost care and using fresh ingredients. We regret that we failed to live up to your wishes and we do check daily our food offer, combining quality and variety catering for all tastes. Your review will be passed on to the departments in charge.Best Regards,Hotel Riu MadeiraOnline Reputation Manager

Dear Hanne,Thank you for choosing us, We always try to do our best to ensure that our guests have a pleasant stay with us.We like to know how you felt about your visit so that we can say that we would love to have you visit us again sometime.Yours faithfully,Hotel Riu MadeiraOnline Reputation Manager

Dear Hector,Thank you for your comment, We are sorry to hear that you left with such feelings about our facilities.We regret that we did not live up to your expectations as far as our service is concerned, which surprises us, as we always attend to you in a professional and friendly manner.We regret that we did not live up to your expectations in terms of the wide and varied gastronomic offer we serve.We have a team of chefs who work hard every day to please the many palates that visit us, and we note that in your case this was not the case.On our website you will find the wide and varied range of hotels that we have and the information corresponding to each one of them. We are convinced that you will find the one that best suits your needs.We would like you to give us the opportunity to welcome you again in one of our facilities and, in this way, to present you with the wonderful experience that we are accustomed to offering 100% satisfactory.Yours faithfully,Hotel Riu MadeiraOnline Reputation Manager

Dear Deb,We sincerely regret to learn about this.Much to our regret we must underline that when a reservation has been made with your booking channel, we cannot deal with it directly.Please accept our apologies. it is through your booking agency/channel that we can review what happened and give you an appropriate response.We will address your concerns with the appropriate members of our team for improvement and we would like to apologize.Sincerely,Hotel Riu MadeiraOnline Reputation Manager

Dear Nigel,It is brilliant to read your fabulous feedback.Our lovely staff will be pleased.Your evaluation makes us want to continue working to offer the best service.Thank you very much!And have a great year, Nigel!We hope you come back soon.Caring Greetings,Hotel Riu MadeiraOnline Reputation Manager

Dear Silvia,Thank you so much for your compliments, our reward is your kind review with the confirmation of a job well done.It was a pleasure to host you and we wish you a fabulous new year!We would love to see you again very soon, Silvia.Warmest Regards,Hotel Riu MadeiraOnline Reputation Manager

Dear Josue,Thank you for your review, We are really pleased with the wonderful feedback you have given us.We would be delighted if you could visit us again and have another equally enjoyable experience for you.Also, please know that we have been very satisfied with our work as well as with the service we have given you.We hope you will visit us again soon.Yours faithfully,Hotel Riu MadeiraOnline Reputation Manager

Dear Susan,Thank you so much for your review!We are happy to know how much you enjoyed your stay, in the Hotel Riu Madeira. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu MadeiraOnline Reputation Manager

Dear Joseph,Thank you for your great review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Madeira! We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu MadeiraOnline Reputation Manager

Dear Nichole,Thank you so much for taking the time to write a review. We are very happy to hear that we were able to provide you with a memorable experience.It was a pleasure having you as our guest, and we look forward to welcoming you again on your next visit to our area.Best Regards, Hotel Riu MadeiraOnline Reputation Manager

Dear Lauralee,Thank you for taking the time to write to us your feedback. We are very pleased to hear that you enjoyed your stay at our property.We would love the opportunity to serve you again. Best wishes, Hotel Riu MadeiraOnline Reputation Manager

Dear Mardelle,Thank you for your comment,We are really happy to read that you felt at ease with us.We are also very happy to know that, from your point of view, we do a good job and we thank you from the bottom of our hearts for having rated us so positively.We hope you will come back soon. We look forward to welcoming you at any of our facilities.Yours faithfully,Hotel Riu MadeiraOnline Reputation Manager

Dear Julia,It is so rewarding to read your fantastic review.Thank you very much for choosing us!It is great to learn your family and you loved it.We will be waiting for your next visit, Julia.Kindest wishes,Hotel Riu MadeiraOnline Reputation Manager

Dear Christian,We appreciate your words. Your comments are very valuable to us and we are glad that you have enjoyed our services.We look forward to welcoming you again soon.Best regards,Hotel Riu MadeiraOnline Reputation Manager

Dear Jennifer,thank you for your feedback.We are very pleased to know that you enjoyed your stay with us.We hope that soon you will choose to spend a few days with us and live a new unforgettable experience.Best wishes, Hotel Riu MadeiraOnline Reputation Manager