Estimado cliente,Gracias por compartir su experiencia con nosotros.Esperamos que haya tenido una estancia agradable en el hotel.Un cordial saludo

Estimado Aleix, Muchísimas gracias por su valoración. Ayuda a todo el equipo del Hotel Tótem a seguir trabajando en la excelencia del servicio para nuestros huéspedes. Reciba un cordial saludo, Hotel Tótem

Merci pour votre excellente critique. Nous sommes heureux que vous ayez passé un merveilleux séjour parmi nous. Chaleureuses salutations. Responsable Relations Clients Hôtel

Dear Philippe, Thank you for sharing your feedbak with us. Kind Regards, TÓTTEM TEAM

Dear Patrick, Thank you very much for your qualification, it is a motivation to take our work further your expectations. Kind regards,

Cher Francois, Merci beaucoup d'avoir pris le temps de commenter. Nous espérons vous revoir bientôt. Sincères salutations

Estimado señor Francisco, Agradecemos la excelente valoración que ha hecho de su estancia. Esperamos volver a recibirle pronto en TÓTEM. Atentamente, Hotel Guest Manager

Dear Lisa, Thank you for the excellent feedback given to your recent stay at TÓTEM. Looking forward to receiving you very soon. Sincerely, Hotel Guest Relations Manager

Thank you for the great feedback given to your recent stay. It is a great motivation for all the Team. Hoping to welcome you again very soon. Sincerely, Hotel Guest Relations Manager

Dear Mr Guy, Thank you for your comment and for taking the time of leaving your feedback which we indeed appreciate. Just for your perusal we are about to have cable TV. I apologize for the inconvenience this may have caused and thank you again for helping with your review. We are looking forward to receiving you again. Sincerely, Hotel Guest Relations Manager

Dear Mr Anonymous, Thank you very much for the excellent rating given to your recent stay at TÓTEM Madrid. We are very satisfied to have fulfilled your expectations and very pleased. Looking forward to receiving you again at TÓTEM Madrid very soon, Sincerely, Hotel Guest Relations Manager

Dear Anonymous, Thank you for sharing your recent stay with us and for the excellent feedback given. We really hope we will welcome you again very soon, Sincerely, hotel Guest Relations Manager

Dear steph33, Thanks a lot for sharing your experience in our beautiful hotel, for sharing the pictures and your kind words. Looking foward to hearing from you very soon, Sincerely, Hotel Manager

Dear guest, Thank you so much for your comment. We are really happy to know you had a nice stay with us. It will be a pleasure if we could welcome you again in Tótem Madrid ****. Best regards

thank you for your fantastic review and kind words about our hotel staff

Dear sir or madam, Thank you for taking the time to review your stay at TÓTEM and many thanks for giving us a 5 star rating on your hotel stay. We take note very seriously your feedback about the service in the Breakfast service and I apologize if you had any issue. I really hope to welcome you again at TÓTEM and have the chance to change your mind about our Breakfast service. Thanks again for your review and your words, Best regards, Manuel Andreu Hotel General Manager

Gracias por compartir su experiencia en Tótem Madrid. Nos complace saber que valorase nuestra ubicación privilegiada en el Barrio Salamanca y la atención de nuestro personal. Tomamos muy en serio sus comentarios y queremos asegurarle que estamos trabajando diligentemente para mejorar cada aspecto de nuestro servicio. En cuanto a las habitaciones, entendemos la importancia de ofrecer espacios cómodos y funcionales, por lo que revisaremos detenidamente sus observaciones para identificar áreas de mejora.Respecto a las goteras, le pedimos disculpas por cualquier inconveniente que hayan causado. Se está investigando y tomando medidas correctivas para garantizar que no vuelva a ocurrir en el futuro.Valoramos sinceramente su opinión y esperamos tener la oportunidad de recibirle nuevamente en el Hotel Tótem para brindarle una experiencia mejorada.Quedamos a su disposición para cualquier consulta o solicitud adicional.Atentamente,

Thanks for your rating. Hope to see you again at Tótem Madrid

Thank you very much for your kind comment! At Hotel Tótem, we strive to provide our guests with an exceptional experience, and we are delighted to hear that we have met your expectations. We look forward to welcoming you again on your next visit to the city. We would be delighted to assist you once more!

We are incredibly honored by your perfect rating of 5! At Hotel Tótem, our main goal is to provide our guests with an exceptional experience, and we are thrilled to hear that we have succeeded in meeting your expectations. We look forward to welcoming you again in the future and offering another memorable stay.

Thank you for your kind words! We're delighted to hear that our staff provided you with excellent service throughout your stay. We're also pleased to know that you enjoyed our amazing location at Salamanca district. We look forward to welcoming you back in the future so you can continue to enjoy our service and prime location.

¡Muchas gracias por sus amables palabras! Nos alegra enormemente saber que disfrutase de su estancia en el hotel Tótem Madrid y que pudimos resolver el problema de su reserva de manera satisfactoria. Nos esforzamos por brindar un servicio excepcional y una experiencia cómoda a todos nuestros huéspedes. ¡Esperamos verle pronto de nuevo en nuestro hotel y que pueda disfrutar aún más de nuestras instalaciones y ubicación privilegiada!

Thank you for your 10 rating! We're thrilled to hear you enjoyed your stay. Hope to see you again soon at Totem Madrid!

Thank you for your positive feedback at Tótem Madrid! We're delighted you appreciated our great location and enjoyed dining at Pimiento Verde. We look forward to welcoming you back soon!

¡Gracias por su calificación de 10! Nos alegra saber que disfrutase su estancia en Tótem Madrid ¡Esperamos verte de nuevo pronto!

Thank you so much for taking the time to leave such a fantastic review of your recent stay at Tótem Hotel! We are thrilled to hear that you found your experience to be "Excellent."

Dear Anibal, We sincerely apologize to hear that your experience at our hotel did not meet your expectations, and we want to express our regret for any inconvenience you may have encountered during your stay. Guest satisfaction is of utmost importance to us, and we appreciate you taking the time to share your feedback.We would love the opportunity to better understand the details of your experience so that we can address any specific issues that may have arisen. If you're willing, please contact us directly so that we can work to improve and ensure that your future visits are more satisfying.We value your feedback and appreciate the chance to learn and grow from this experience. We hope to regain your trust in the future and provide you with a positive experience.Sincerely,

Agradecemos sinceramente tu preferencia y tus amables palabras! Nos alegra saber que has tenido experiencias positivas en TÓTEM y que consideras nuestro hotel excelente. Estamos comprometidos a brindar un servicio excepcional y a hacer que cada estancia sea memorable. Si hay algo en particular que te gusta o alguna área en la que podamos mejorar aún más, no dudes en hacérnoslo saber. Valoramos tu lealtad como huésped frecuente y esperamos seguir superando tus expectativas en futuras visitas. ¡Gracias por elegir TÓTEM!

Thank you for your positive feedback! We're delighted to hear that you found our location great. We strive to provide a convenient and accessible setting for our customers, and it's always rewarding to know that our efforts are appreciated. If there's anything specific you enjoyed about the location or if you have any suggestions for improvement, we'd love to hear more.

Gracias por la puntuación.

Gracias por la puntuación.

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the ongoing lobby refurbishment during your stay. We understand that the atmosphere plays a crucial role in the overall guest experience, and we regret that you were not able to fully enjoy it.We are delighted to hear that our team was able to provide you with an upgrade to help compensate for the inconvenience. It is our priority to ensure that our guests feel valued and appreciated, even during periods of renovation.Additionally, we are pleased that you took advantage of our complimentary bar consumption. We hope this added touch enhanced your overall experience with us. Your satisfaction is of the utmost importance, and we appreciate your understanding as we work to improve our facilities.We look forward to welcoming you back in the future, once the refurbishment is complete, so that you can fully enjoy the revitalized ambiance and atmosphere.Best regards

Muchas gracias por su puntuación.

Estimado Sr. João Alberto,Muito obrigado pelas suas palavras. Motiva-nos a continuar na mesma linha e poder oferecer aos nossos clientes uma experiência inesquecível em Madrid. Muito obrigado pela confiança depositada no Tótem Hotel.Melhores Cumprimentos,Egoitz Gastón.

Estimada Maria del Carmen, Le agradecemos la puntuación compartida con el resto de clientes de Tótem Madrid. Esperamos poder volver a recibirle en próximas ocasiones. Cordialmente

¡Muchas gracias por sus amables palabras! Nos alegra saber que nuestro servicio y ubicación cumplen con sus expectativas. Trabajamos arduamente para ofrecer la mejor experiencia posible a nuestros clientes, y es gratificante recibir comentarios positivos como el suyo. Si hay algo específico que le haya impresionado o si tiene sugerencias para mejorar aún más, no dude en hacérnoslo saber. Estamos aquí para garantizar que su experiencia con nosotros sea siempre "mejor imposible". ¡Esperamos verle nuevamente pronto!

Agradecemos sinceramente tu calificación máxima para nuestro hotel. Esperamos poder volver a recibirle en Tótem Madrid

Thank you for taking the time to share your thoughts about your recent stay at our hotel. We are delighted to hear that you enjoyed your experience, and we appreciate your positive feedback.One aspect we are particularly proud of is our hotel's prime location. We are thrilled to have been able to enhance your stay through our excellent location. We look forward to welcoming you back in the future and providing you with another memorable stay.Thank you for choosing our hotel, and please don't hesitate to reach out if you have any questions or require any assistance in planning your next visit.Warm regards,