Fassade der Unterkunft

Bewertungen von Kileleni

3.5 out of 5
Kileleni
Magemani, Mafia Island

Bewertungen

8.0

Sehr gut

3 von insgesamt 4 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
0 von insgesamt 4 Gästebewertungen haben eine Bewertung von 8 - Gut" "
0 von insgesamt 4 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 4 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 4 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

10/10

Sauberkeit

10/10

Personal & Service

9.0/10

Ausstattung

10/10

Zustand der Unterkunft

8.8/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Jon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel was over sold on last night of my booking
Great hotel and staff. I recommend staying here. There is a lovely view of the ocean. I booked and paid for 3 nights on Hotels.com. When I arrived at the hotel I learned from the staff that the last night was double booked by the hotel staff. The reason provided for overbooking was slow internet speeds but I received a confirmation email from the hotel the day I booked the room. I was able to find an alternative hotel on my own located in downtown. Great hotel experience except for the terrible booking experience.
Aufenthalt von 3 Nächten im März 2024
Antwort von Ally and the staff of Kileleni am 9. März 2024
Dear John We are terribly sorry that this happened to you.Unfortunately internet is very slow and sometimes the update online are not going through. As explained, we did not managed to "close" the room in Expedia, after having received a previous booking. So we received your booking even if we were fully booked on your last night.. Also true that we have noticed the mistake only on your arrival. We apologized and we fully refund the third night cash.We gave you some suggestions on where to go and we let you chose what was best for you. We truely understand your disappointment ... we are just a bit sad that you decided to punish us so badly in one of our first review in Expedia which will effect our visibility. We hope that this revenge in describing us as terrible is making you feel better.Ally and the staff

10/10 – Hervorragend

Sue

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great home made local food. The beach is not usable.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Kileleni Management am 8. Feb. 2024
Thankl you so much for your nice review. We appreciate warning that our beach is not the best of Indian Ocean. We, indeed, agree that the beach is not ideal for those who want to just lay on a beach bed and swimm, However I would not really describe it as "not usable" as on middle tide the swimming is great, on high tide you can kayaking and on low tide is a kilomenters long walk

10/10 – Hervorragend

Allison

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderfully relaxing resort
We stayed at Kileleni January 2-4. It opened 6 months before and is away from the main beaches. It also sits on the cliff. For beach goers, this may not be ideal. We loved the location because it was very chill and had everything we needed. The bungalows are spacious, clean and well appointed. The food was fresh and delicious. The service was great as well. We definitely recommend!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Alex am 8. Feb. 2024
Dear Allyson, thank you very much for having chosen us for your stay in Mafia. We are happy you enjoyed and thanks for sharing with others your experience

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A lovely new place on Mafia. Small, quiet and relaxing. The staff were terrific. The food was a real highlight too! Only 3 bungalows and I gather they might add more - it’s definitely a tiny place, but for the price and location/view - plus incredible food and service - great value for money. Will be back.
Aufenthalt von 3 Nächten im November 2023
Antwort von Alex am 7. Nov. 2023
We thank you very very much for your nice words and we are so happy you enjoy Kileleni and our staff. We hope to see you soon again.Have a lovely day