Dear Yulli, Greetings from Hotel Santika Premiere Malang. Thank you so much for giving us a perfect rating and especially for not hesitate to recommend our hotel to other travelers. We are happy that you really enjoyed your stay with us and we are looking forward to having you again as a guest in our hotel. Best regards and enjoy the day!

Dear Jackie ChuThank you very much for your lovely feedback and for taking the time to post a review on Expedia. We are thrilled to read that we could provide you with a faultless service and that you could make the most of your time in Hotel Santika Premiere Malang.We all look forward to welcoming you again soon in Malang.Regards, Management

Dear Pamela,We are beyond grateful to read your review and very happy to have such positive comments from you. If We can be of any assistance regarding your future booking, do not hesitate to contact us directly. We all look forward to welcoming you again in Malang. Regards,Management

Dear Valued Guest, Thank you very much for choosing Hotel Santika Premiere Malang for your recent stay in Malang and sharing your feedback you have experienced during your stay. We appreciate your comments that you had a lovely time with us and our services met your expectations. We will continue to do our best for providing our guests with comfortable stay. We hope to have the opportunity of welcoming you back in the near furture. Regards

Dear Valued Guest, Thank you very much for choosing Hotel Santika Premiere Malang for your recent stay in Malang and sharing your feedback you have experienced during your stay. We appreciate your comments that you had a lovely time with us and our services met your expectations. We will continue to do our best for providing our guests with comfortable stay. We hope to have the opportunity of welcoming you back in the near furture. Regards

Dear Mr. Adul Razak, Thank you for your recent stay and taking your valuable time to share your comments with us. I am sorry that you weren’t as impressed with the hotel as majority of our other guests. It was with deep disappointment that I was reading your comments about the service lapses starting from the arrival, long waiting time upon ordering your meal in the restaurant and the incident upon breakfast. I fully understand your frustration with regards to the level of service that we have not lived up to expectations and I wish to sincerely apologize for that. I have since spoken to our Front Office Manager and Food and Beverage Manager about the points you have made to see how we might improve the process. Regards, Ida Bagus Gede Suambara General Manager

Dear Valued Guest, Thank you so much for your amazing review, its so lovely to read! Our main concern stays our customers and our staff here is trying everyday to find ways to make our Service always even more. It makes us so joyful and feels motivating even more when our returning customers are able to spot the difference. Thank you so much and hopefully we will meet you again soon! Warmest Regards, Management

Dear Valued Guest, Thank you so much for your amazing review, its so lovely to read! Our main concern stays our customers and our staff here is trying everyday to find ways to make our Service always even more. It makes us so joyful and feels motivating even more when our returning customers are able to spot the difference. Thank you so much and hopefully we will meet you again soon! Warmest Regards, Management

Dear Valued Guest, Thank you so much for your amazing review, its so lovely to read! Our main concern stays our customers and our staff here is trying everyday to find ways to make our Service always even more. It makes us so joyful and feels motivating even more when our returning customers are able to spot the difference. Thank you so much and hopefully we will meet you again soon! Warmest Regards, Management

Dear Sarah, Thank you for choosing Hotel Santika Premiere Malang as your accommodation destination for your trip to Malang. We are delighted to read your feedback and trust you had a restful stay here while taking the advantage of our excellent hotel. We thank you again for your kind words and feedback. We hope to welcome you and your family back to Malang soon! Regards,

Dear Valued Guest, Thank you very much for your lovely rating and for taking the time to post a review on Google. We would be much appreciated if you may be want to share your detail experiences during your stay with us. We look forward to welcoming you back in Malang! Regards, Management

Dear Mandy, Thank you for sharing your review with us. We are pleased to hear that you felt comfortable staying at Hotel Santika. We also delighted to welcoming you back as our repeater guest and delivered you another heartfelt service. We are looking forward to welcoming you back again soon at Hotel Santika Premiere Malang! Regards, Management

Dear Hayoung, Thank you for sharing your review with us. We are pleased to hear that you felt comfortable staying at Hotel Santika. We also delighted to welcoming you back as our repeater guest and delivered you another heartfelt service. We are looking forward to welcoming you back again soon at Hotel Santika Premiere Malang! Regards, Management

Dear Valued Guest, Thank you for sharing your review with us. We are pleased to hear that you felt comfortable staying at Hotel Santika. We also delighted to welcoming you back as our repeater guest and delivered you another heartfelt service. We are looking forward to welcoming you back again soon at Hotel Santika Premiere Malang! Regards, Management

Dear Indah, Thank you for sharing your review with us. We are pleased to hear that you felt comfortable staying at Hotel Santika. We also delighted to welcoming you back as our repeater guest and delivered you another heartfelt service. We are looking forward to welcoming you back again soon at Hotel Santika Premiere Malang! Regards, Management

Dear Valued Guest Thank you for providing feedback on your recent stay with us here at Hotel Santika Premiere Malang. We are so delighted to know you thoroughly enjoyed your time with service provided by our team of hospitality professionals. We are looking forward to welcoming you again in Malang. Regards, Management

Dear Valued Guest, Warmest greeting from Hotel Santika Premiere Malang... Thank you for having taken the time to write reviews while you were staying in Hotel Santika Premiere Malang. It saddens us that the experiences you had during your stay disappoint you. Your review has been share with the team for immediate improvement. We hope we will have the opportunity to welcoming you back in the near future. Regards, Management