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Bewertungen von Hyatt Regency Manila, City of Dreams

5 out of 5
Hyatt Regency Manila, City of Dreams
Belle Avenue, Entertainment City, Parañaque, Manila

Bewertungen

9.0

Wunderbar

632 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
246 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
74 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
26 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
24 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

9.0/10

Personal & Service

9.0/10

Ausstattung

9.0/10

Zustand der Unterkunft

9.0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Ingeborg

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly welcome Nice clean room All in all a recommendable hotel
Aufenthalt von 2 Nächten im August 2023
Antwort von Steve Sasso am 10. Sept. 2023
Warm greetings from all of us at Hyatt Regency, City of Dreams Manila.What a delight to read about your recent stay with us! We are happy to note that your stay has been excellent. Our associates will be happy that their efforts at providing quality service did not go unnoticed.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2021

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Jose am 12. Mai 2019
Thank you for your kind rating. We look forward to welcoming you back, an opportunity to show that we understand you and your expectations better.

10/10 – Hervorragend

Volker

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
City of Dreams
Eines der besten Hotels in Manila. Wir waren rundum zufrieden!
Aufenthalt von 1 Nacht im Juli 2018
Antwort von Jose am 2. Aug. 2018
Guten tag! Thank you very much for your kind rating and comments. We look forward to welcoming you back, an opportunity to show that we understand you and your expectations better.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im Juni 2018
Antwort von Jose am 18. Juni 2018
Thank you so much for your kind rating. We look forward to welcoming you back, an opportunity to show that we understand your expectations better.

10/10 – Hervorragend

Familie aus Zug, Zug

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Luxushotel mit Casino
Ein sehr luxuriöses Hotel mit Casino. Das Personal ist äusserst freundlich und hilfsbereit. Die Poolanlage machte den Kindern grosse Freude und unsere Besucher konnten ebenfalls unkompliziert den Pool benutzen. Kann das Hotel nur weiterempfehlen.
Aufenthalt von 3 Nächten im Februar 2018
Antwort von Jose am 2. März 2018
Thank you for your kind rating and detailed comments. We look forward to welcoming you back, an opportunity to understand you and your needs better.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cooles Hotel einer der Besten in Manila evtl. Sogar das Beste

8/10 – Gut

Rachel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wonderful pool
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice staff
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Miraquel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im April 2024

10/10 – Hervorragend

Monique

Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoy my stay! The deluxe room was super spacious and I love the complimentary mini bar item! Loved the convenience of the restaurants and shopping on site plus the mall is across the street, easy to walk to with more restaurants and shopping options! Staff was very friendly! And the casino was fun! Enjoy it! I will definitely return!
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

MASAHIDE

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
空港から近く朝夕の大渋滞を回避してホテルまでいけます。隣接するショッピングモールや有名レストラン、そしてカジノ。昔からの繁華街にも車で近く。滞在するには良いホテルです。
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean
Aufenthalt von 4 Nächten im April 2024

10/10 – Hervorragend

Martin, Botanic Ridge

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Rozita

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They had a great service and all staff were awesome too. 😊
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Nigel, San Clemente

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed here many times and it is always wonderful! The staff make the difference but the whole hotel and the setting in City of Dreams is fantastic. I cannot say enough good things about the kindness and attentiveness of the staff - especially the whole staff of the lounge and Ms Melody in particular.
Aufenthalt von 1 Nacht im April 2024
Antwort von Steve Sasso am 15. Apr. 2024
Warm greetings from all of us at Hyatt Regency, City of Dreams Manila.What a delight to read about your recent stay with us! We are happy to note that your stay has been excellent. Our associates, particularly Melody, will be happy that their efforts at providing quality service did not go unnoticed.Thanks for sharing about the details of your stay, notedly about your Regency Club Lounge experience.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 – Hervorragend

Justin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing
Aufenthalt von 2 Nächten im April 2024
Antwort von Steve Sasso am 15. Apr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings. We are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 – Hervorragend

Teofilo

Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Mary Ann, Pomona

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love their rooms.
Aufenthalt von 5 Nächten im April 2024

10/10 – Hervorragend

Emily, Los Angeles

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property. Great check-in staff. Convenient location.
Aufenthalt von 1 Nacht im März 2024
Antwort von Steve Sasso am 15. Apr. 2024
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

8/10 – Gut

EMILIE

Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Filmer Catalino V

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Derek

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
City of dreaMs parking garage so far. Wiss had its own parking otherwise great place to stay
Aufenthalt von 1 Nacht im März 2024
Antwort von Steve Sasso am 15. Apr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for taking the time to share your most recent experience during your stay with us. While the carpark building is the only parking facility shared by the entire City of Dreams complex, a complimentary shuttle service may be availed at the ground level for guests’ convenience. Again, thank you for your ratings, your positive feedback will definitely help us further improve the quality of our product and services.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 – Hervorragend

Virginia, Martinsville

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Clean and looks new and very convenient to store and restaurant.
Aufenthalt von 2 Nächten im März 2024
Antwort von Steve Sasso am 15. Apr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings. We are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 – Hervorragend

Lauren

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome staff and service
Aufenthalt von 1 Nacht im März 2024
Antwort von Steve Sasso am 15. Apr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 – Hervorragend

Solito

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean nice staff
Aufenthalt von 4 Nächten im März 2024
Antwort von Steve Sasso am 15. Apr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 – Hervorragend

MARY ANN, CERRITOS

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It feels so homey, exceptional place to unwind
Aufenthalt von 1 Nacht im März 2024
Antwort von Steve Sasso am 15. Apr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings, we are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

6/10 – Okay

Phoebe

Aufenthalt von 4 Nächten im Februar 2024

8/10 – Gut

Evalyn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Accessibility to restaurants and shopping.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Steve Sasso am 15. Apr. 2024
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

8/10 – Gut

Cynthia A.

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

masami

満足して帰宅できました
Aufenthalt von 5 Nächten im März 2024
Antwort von Steve Sasso am 15. Apr. 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings, we are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 – Hervorragend

Rommelito

Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Eric

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Rey, La Habra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff!
Aufenthalt von 1 Nacht im März 2024
Antwort von Steve Sasso am 9. März 2024
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your commendations regarding the associates and their level of service. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 – Hervorragend

MARY ANN, CERRITOS

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff are respectful, facility is clean and fragrant. Excellent housekeeping. Will come back again.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Steve Sasso am 9. März 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed.Again, we appreciate your kind words and feedback and we are looking forward to welcoming you again on your next Manila visit.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 – Hervorragend

Tohru

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
最高です。
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Steve Sasso am 9. März 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for commending the hotel. We are very much delighted by your feedback.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 – Hervorragend

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We stayed as part of the club package and service was great
Aufenthalt von 1 Nacht im März 2024
Antwort von Steve Sasso am 2. März 2024
Warm greetings from Hyatt Regency Manila, City of Dreams!Thank you very much for taking the time to share your experience during your stay with us. It is a delight to hear that you had wonderful time together here at Hyatt.I look forward to welcoming you on your next visit.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

8/10 – Gut

Myrna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
awesome!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Steve Sasso am 2. März 2024
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your feedback and positive ratings, your response will definitely help us further improve the quality of our product and services.We look forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff attentive to any requests ensuring our stay was very enjoyable
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Steve Sasso am 2. März 2024
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your commendations regarding the hotel associates. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 – Hervorragend

May

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location is great, room is great and dining options too. As expected, everything else is smoky. We enjoyed our short casino time!
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

TADAHIRO

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
all good
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Steve Sasso am 2. März 2024
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your feedback and positive ratings, your response will definitely help us further improve the quality of our product and services.We look forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 – Hervorragend

Lea

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Raven

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were very friendly. My experience was excellent. I felt safe and the property was very clean.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Steve Sasso am 2. März 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for commending the hotel and our associates. We are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 – Hervorragend

Anthony

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was amazing, very friendly staff, helped us every way they can. Would definitely come back
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Steve Sasso am 2. März 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed.Thank you for your valuable feedback. It is wonderful to know that you will be back and on behalf of the team, I look forward to welcoming you on your next visit.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 – Hervorragend

Joyce

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Smoky lobby
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Steve Sasso am 2. März 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.I have taken note of your feedback on the tobacco smoke from the casino and I sincerely apologize for your experience. With the smoking ban imposed by the Philippine government implemented, we are working on ways to further minimize the smoke as the casino area was granted an exemption for this ban. Rest assured that I have raised this concern to our Engineering Manager to take action to further improve the ventilation in the Hyatt area, as well as the City of Dreams Management to further improve the air quality in the complex.Thank you for your valuable feedback and I look forward to the opportunity of welcoming you back in the not too distant future.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 – Hervorragend

Karl

Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I have never felt so happy and comfortable. It was amazing
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Steve Sasso am 2. März 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.We appreciate your kind words and feedback and we are looking forward to welcoming you again on your next Manila visit.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 – Hervorragend

MARIA, MAIZURU

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
まず中に入った時から匂いがすごく良くて部屋に入ってからもいい匂いでフィリピンならではの匂いではなくすごく癒される匂いでした。 シャワーも日本と変わらず強さがあって快適に洗うことができました。 トイレもちゃんと流れるし詰まることがなかったです。 部屋全体綺麗でテレビで、YouTubeネットフリックスが見れるのはすごくいい。 アクセスも良く教会からすぐ近くだったり繁華街からも近いので歩いて行ける距離なのがとても良かった! 前もって予約していたらそんなに高くはないホテルでした。 また行きたくなります。
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Steve Sasso am 2. März 2024
Warm greetings from Hyatt Regency, City of Dreams Manila.I have taken note of the ratings you have provided for the different aspects of your stay. I am pleased to learn that you had an overall pleasant experience during your stay with us. I will share your feedback with our team and we will continue to exceed this level of hospitality. Again thank you for your positive review and we look forward to your next visit.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 – Hervorragend

Myungsoo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024