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Bewertungen von The Heritage Hotel Manila

4 out of 5
The Heritage Hotel Manila
Roxas Boulevard, Corner Of Edsa, Pasay, Manila

Bewertungen

8.8

Hervorragend

932 von insgesamt 1607 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
434 von insgesamt 1607 Gästebewertungen haben eine Bewertung von 8 - Gut" "
156 von insgesamt 1607 Gästebewertungen haben eine Bewertung von 6 - Okay" "
45 von insgesamt 1607 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
40 von insgesamt 1607 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

9.2/10

Personal & Service

8.2/10

Ausstattung

8.2/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Sven

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The room was not adequate. It was much too cold and the heating could not get it warm. The bathroom was missing a bidet. The booking said it has breakfast included, but it was not. Just the employees were very friendly.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Farid am 8. Jan. 2024
Dear Sven,Thank you for taking the time to send a review following your recent stay with us.My sincere apologies if we fell short of your expectations. We are consistently working to improve our services and your concerns will be addressed appropriately.In line with this, you may be pleased to know that we are renovating our guest rooms by 2nd quarterof this year.Again, thank you for your feedback.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

8/10 – Gut

Kunibert

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Farid am 11. Dez. 2023
Dear Kunibert,I would like to thank you for making us your choice of accommodation and for taking the time to give us a positive rating! This is sincerely appreciated. It was our pleasure to be of service to you and we look forward to your next visit! Have a wonderful day and Merry Christmas!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 – Gut

Dieter

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Farid am 25. Mai 2023
Dear Dieter,Thank you for leaving our business with a 4-star rating! This is sincerely appreciated. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We hope to make your next visit just as positive.Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Franz

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 10 Nächten im April 2023
Antwort von Farid am 21. Mai 2023
Dear Franz,Thank you for leaving our business with a 5-star rating. This is sincerely appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Lizel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
super
Aufenthalt von 3 Nächten im März 2023
Antwort von Farid am 22. März 2023
Dear Lizel,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. Reading your positive comment about The Heritage Hotel Manila is an absolute pleasure. And thank you for the 5-star rating! This is sincerely appreciated!Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Sarah

Aufenthalt von 1 Nacht im März 2023
Antwort von Farid am 27. März 2023
Dear Sarah,Thank you for leaving our business with a 5-star rating! This is sincerely appreciated. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We look forward to your next visit!Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 – Gut

Rolf

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2023
Antwort von Farid am 11. Feb. 2023
Dear Rolf,Thank you for leaving our business with a 4-star rating! This is sincerely appreciated. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We look forward to your next visit!Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 – Gut

Alim

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Gutes Hotel nicht zu weit weg vom Flughafen.
Freundlicher Empfang, Recption unterbesetzt, Tolles Mittags-Buffet, Reichhaltiges Mogen-Buffet. Zu kaltes Swimming Pool, Wir mussten wegen Flugausfall eine Nacht nachbuchen, erhielten aber ein schlechter ausgerüstetes Zimmer für den selben Preis. Der Flughafen-Shuttle ist günstiger als ein Taxi..Insgesamt waren wir sehr zufrieden und können das Hotel nur empfehlen.
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Farid am 1. Jan. 2023
Dear Alim,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. It was an absolute pleasure to read about your positive experience at The Heritage Hotel Manila. And thank you for the 4-star rating! This is sincerely appreciated!Thank you for the recommendation as this continues to confirm that we have delivered excellent service that Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Scott

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The staff is always friendly and helpful that’s why I always stay there when in Manila
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Sharon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I always enjoy staying at your hotel - pleasant staff, nice hotel and excellent service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Farid am 2. Mai 2024
Dear Sharon,We are writing to express our sincere gratitude for choosing to stay at The Heritage Hotel Manila. It was our pleasure to have you as our guest, and we are thrilled to know that you had a positive experience. Should your travels bring you back to Manila, we would be honored to have you as our guest again. Our doors are always open to provide you with another memorable stay.Thank you once again for choosing The Heritage Hotel Manila. We value your patronage and look forward to welcoming you back soon.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

KELLY

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly staff!
Aufenthalt von 1 Nacht im April 2024
Antwort von Farid am 2. Mai 2024
Dear Kelly,We are writing to express our sincere gratitude for choosing to stay at The Heritage Hotel Manila. It was our pleasure to have you as our guest, and we are thrilled to know that you had a positive experience. Should your travels bring you back to Manila, we would be honored to have you as our guest again. Our doors are always open to provide you with another memorable stay.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Remegia

Mit dem Partner gereist
Gut: Zustand der Unterkunft
The bathrooms need improvement! Sorry 😕
Aufenthalt von 2 Nächten im April 2024
Antwort von Farid am 1. Mai 2024
Dear Remegia, We wanted to take a moment to express our heartfelt gratitude for the 5-star rating you left for us. On another note, you will be pleased to know that our guest rooms will undergo refurbishment this year.Once more, thank you for your generous rating We truly appreciate your support and look forward to the opportunity of welcoming you back in the future.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

8/10 – Gut

Manuel

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
Location andrestful
Aufenthalt von 1 Nacht im April 2024
Antwort von Farid am 30. Apr. 2024
Dear Manuel,We are very thankful for choosing to stay at The Heritage Hotel Manila. It was our pleasure to have you as our guest, and we are thrilled to know that you had a positive experience. Should your travels bring you back to Manila, we would be honored to have you as our guest again. Our doors are always open to provide you with another memorable stay. We value your patronage and look forward to welcoming you back soon.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Anthony, Weno Chuuk

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk clerks very friendly
Aufenthalt von 3 Nächten im April 2024
Antwort von Farid am 29. Apr. 2024
Dear Anthony,Thank you very much for your kind review and the 5-star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Aurora

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love the buffet friendliness of the staff
Aufenthalt von 2 Nächten im April 2024
Antwort von Farid am 29. Apr. 2024
Dear Aurora,Thank you very much for your kind review and the 5-star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Aurora

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
People are helpful and food are good
Aufenthalt von 2 Nächten im April 2024
Antwort von Farid am 29. Apr. 2024
Dear Aurora,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating and comments - thank you very much. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

8/10 – Gut

Michael P.

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property clean and in good condition
Aufenthalt von 2 Nächten im April 2024
Antwort von Farid am 29. Apr. 2024
Dear Michael,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating and comments - thank you very much. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

6/10 – Okay

HILARIO

Gut: Sauberkeit, Personal & Service und Ausstattung
Air conditioning can be better
Aufenthalt von 1 Nacht im April 2024
Antwort von Farid am 28. Apr. 2024
Dear Hilario,I want to thank you for making us your choice of accommodation and for taking the time to write us a review. And thank you for the 3-star rating!Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

ali

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Farid am 28. Apr. 2024
Dear Ali,I want to thank you for making us your choice of accommodation and for taking the time to write us a review. And thank you for the 5-star rating!Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 – Gut

TAKASHI

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I always use this hotel as my regular lodging when doing business in Manila. The staff and I have become friends and have enjoyed a comfortable stay.
Aufenthalt von 2 Nächten im April 2024
Antwort von Farid am 24. Apr. 2024
Dear Takashi,We wanted to take a moment to express our sincere gratitude for choosing to stay at The Heritage Hotel Manila. It was our pleasure to have you as our guest, and we are thrilled to know that you had a positive experience. Should your travels bring you back to Manila, we would be honored to have you as our guest once again. Our doors are always open to provide you with another memorable stay.Thank you once again for choosing The Heritage Hotel Manila. We value your patronage and look forward to the opportunity of welcoming you back in the future.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Keitaro

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Farid am 23. Apr. 2024
Dear Keitaro,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Froilan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hospitable and friendly staff from start to finish. Facility is clean and awesome quality customer service provided. Thank you.
Aufenthalt von 1 Nacht im April 2024
Antwort von Farid am 22. Apr. 2024
Dear Froilan,Thank you very much for your kind review and the 5-star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Clinton, Santa Rita GU

Convenient to Mall of Asia
Aufenthalt von 1 Nacht im April 2024
Antwort von Farid am 21. Apr. 2024
Dear Clinton,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Randy

Gut: Sauberkeit
Aufenthalt von 3 Nächten im April 2024
Antwort von Farid am 21. Apr. 2024
Dear Randy,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

6/10 – Okay

imee

Mit der Familie und kleinen Kindern gereist
It is far from the convenient stores and restau
Aufenthalt von 2 Nächten im März 2024
Antwort von Farid am 20. Apr. 2024
Dear Imee,Thank you for leaving our business with a 3 star rating!We look forward to your next visit.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Takashi, Shibuya

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
良かったです。
Aufenthalt von 3 Nächten im April 2024
Antwort von Farid am 18. Apr. 2024
Dear Takashi,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Ban, GARDEN GROVE

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff is friendly
Aufenthalt von 3 Nächten im April 2024
Antwort von Farid am 18. Apr. 2024
Dear Ban,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating- thank you very much. This confirms that we have delivered the excellent service Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

10/10 – Hervorragend

elmer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Farid am 18. Apr. 2024
Dear Elmer,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

6/10 – Okay

Rechel

Aufenthalt von 1 Nacht im April 2024
Antwort von Farid am 18. Apr. 2024
Dear Rechel,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating- thank you very much. This confirms that we have delivered the excellent service Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice and staff was very helpful
Aufenthalt von 2 Nächten im April 2024
Antwort von Farid am 17. Apr. 2024
Dear Paul,Thank you for taking the time to share your experience with us and for giving us a 5-star review. We are delighted to hear that you had an excellent stay and that we met your expectations.Your feedback is incredibly valuable to us, as it helps us continue to provide exceptional service to our guests. We look forward to welcoming you back in the future and making your next stay even more memorable.Once again, thank you for choosing THE HERITAGE HOTEL MANILA and we appreciate your support.Sincerely,FARID SCHOUCAIR General ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Shelley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stayed at the Heritage hotel for one night and I could not fault it! The staff were so friendly and helpful, dinner and breakfast were both great and our room was clean and comfortable! Will absolutely stay again at my next layover in Manila
Aufenthalt von 1 Nacht im April 2024
Antwort von Farid am 17. Apr. 2024
Dear Shelley,Thank you for taking the time to share your experience with us and for giving us a 5-star review. We are delighted to hear that you had an excellent stay and that we met your expectations.Your feedback is incredibly valuable to us, as it helps us continue to provide exceptional service to our guests. We look forward to welcoming you back in the future and making your next stay even more memorable.Once again, thank you for choosing THE HERITAGE HOTEL MANILA and we appreciate your support.Sincerely,FARID SCHOUCAIR General ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Noel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff are helpful
Aufenthalt von 10 Nächten im April 2024
Antwort von Farid am 17. Apr. 2024
Dear Noel,Thank you for taking the time to share your experience with us and for giving a 5-star review. We look forward to welcoming you back in the future and making your next stay even more memorable.Once again, thank you for choosing THE HERITAGE HOTEL MANILA and we appreciate your support.Sincerely,FARID SCHOUCAIR General ManagerThe Heritage Hotel Manila

8/10 – Gut

Marilou, S SAN FRAN

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Average accomodation.
Aufenthalt von 3 Nächten im März 2024
Antwort von Farid am 15. Apr. 2024
Dear Marilou,We are happy to host you at our hotel recently! We appreciate you taking the time to reach out to us with your review regarding your recent stay.We are delighted with your rating and comments - thank you very much. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

6/10 – Okay

Maria

Mit der Familie gereist
Gut: Personal & Service
No bidet
Aufenthalt von 1 Nacht im April 2024
Antwort von Farid am 15. Apr. 2024
Dear Maria,Thank you for leaving our business with a 3 star rating.You will be pleased to know that our guest rooms will undergo refurbishment this year. And this will include installing bidets in the bathroom.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Rosalil

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I got a room for my wife and our son while in Manila. My 1 year old son had fever. At 1am the receptionist had staff nurse go check my son. In the morning they followed up and checked him. My wife boasted about how clean it was and how great the services was.
Aufenthalt von 1 Nacht im April 2024
Antwort von Farid am 15. Apr. 2024
Dear Rosalil,We are happy to host you at our hotel recently! We appreciate you taking the time to reach out to us with your review regarding your recent stay.We are delighted with your rating and comments - thank you very much. It feels great to know that our staff and service left a positive impression on you. This continues to confirm that we have delivered the excellent service that Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

marc, renton

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is very kind and knowledgeable, but also safe environment and clean From the housekeepers all the way to the front desk staff, they’re always professional and kind
Aufenthalt von 2 Nächten im April 2024
Antwort von Farid am 14. Apr. 2024
Dear Marc,We are happy to host you at our hotel recently! We appreciate you taking the time to reach out to us with your review regarding your recent stay.We are delighted with your rating and comments - thank you very much. It feels great to know that our staff and service left a positive impression on you. This continues to confirm that we have delivered the excellent service that Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

marc, renton

Geschäftlich gereist
Gut: Ausstattung und Zustand der Unterkunft
The staff is really kind and supportive, but most of all enthusiastic and professional This property is clean and in a great location
Aufenthalt von 3 Nächten im April 2024
Antwort von Farid am 14. Apr. 2024
Dear Marc,We are happy to host you at our hotel recently! We appreciate you taking the time to reach out to us with your review regarding your recent stay.We are delighted with your rating and comments - thank you very much. It feels great to know that our staff and service left a positive impression on you. This continues to confirm that we have delivered the excellent service that Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Ricardo

Gut: Personal & Service
Staff service was excellent. Everyone was so courteous and very professional. My personal observation based on the room given to us need some upgrade like the bathroom paint, cover on shower knob falls apart. We were on the street side so you can hear the traffic sounds. Other than that, it was a pleasant stay and we felt safe.
Aufenthalt von 2 Nächten im April 2024
Antwort von Farid am 14. Apr. 2024
Dear Ricardo,We are happy to host you at our hotel recently! We appreciate you taking the time to reach out to us with your review regarding your recent stay.We are delighted with your rating and comments - thank you very much.On another note, you will be pleased to know that we are refurbishing our guest rooms this year.Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

HIROMI

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
良い
Aufenthalt von 4 Nächten im April 2024
Antwort von Farid am 25. Apr. 2024
Dear Hiromi,Thank you for leaving our business with a 5-star rating. This is sincerely appreciated.We hope to make your next visit just as positive.Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Nieves

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff are helpful, Jane and Hermin are awesome and excellent for their costumer service, foods are good and all their staff at the restaurant, cafe and lounge are helpful, friendly and they are the best
Aufenthalt von 1 Nacht im April 2024
Antwort von Farid am 11. Apr. 2024
Dear Nieves,I would like to thank you for making us your choice of accommodation and for taking the time to give us a 5 star rating! This is sincerely appreciated!This continues to confirm that we have delivered the quality service that Heritage Hotel Manila commits to achieving.Have a good day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 – Gut

RODERICK

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The access to the Millenium Club Lounge was great. The staff (Hermin and Jane) were very friendly and helpful. There was just a small problem at check in, I had to switch rooms a few times. The hotel could use updating and renovation
Aufenthalt von 3 Nächten im April 2024
Antwort von Farid am 11. Apr. 2024
Dear Roderick,I would like to thank you for making us your choice of accommodation and for taking the time to give us a 4 star rating! This is sincerely appreciated!On another note, you will be pleased to know that our guest rooms will undergo refurbishment this year.Looking forward to your next visit.Have a good day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Terence

Aufenthalt von 1 Nacht im April 2024
Antwort von Farid am 1. Mai 2024
Dear Terence,We wanted to take a moment to express our heartfelt gratitude for the exceptional 5-star rating you left for us. Your rating serves as a great motivation for our staff and a testament to our commitment to providing exceptional service.Once more, thank you for your generous rating We truly appreciate your support and look forward to the opportunity of welcoming you back in the future.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

8/10 – Gut

Andres

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The staff was lovely. The hotel's restaurant was pretty good but more vegetarian options would've been nice (dinner) The room was a bit ran down and we booked a luxury one... it wasnt in my opinion. The windows dont cancel the noise from the traffic. The hotel is on a main road and it was very noisy.
Aufenthalt von 2 Nächten im April 2024
Antwort von Farid am 10. Apr. 2024
Dear Andres,Thank you for leaving our business with a 4-star rating! This is very much appreciated!On another note, you will be pleased to know that our guest rooms will undergo refurbishment this year.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

6/10 – Okay

Vivian

Mit der Familie gereist
Gut: Personal & Service
The washroom smell and the shower curtain
Aufenthalt von 3 Nächten im April 2024
Antwort von Farid am 10. Apr. 2024
Dear Vivian,Thank you for taking the time to send a review following your recent stay with us.I have already instructed our Housekeeping to check on the room assigned to you. And that necessary rectifications will be done asap.I apologize for any inconvenience. And I hope we can have another opportunity to welcome you back and better serve you.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

RAQUEL

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We like that the hotel is very close to the International Airport. That is one of the selling point for us. Although the hotel is older, it is being maintained well. The staff are friendly and helpful. We will definitely would use them again in the future travels.
Aufenthalt von 1 Nacht im März 2024
Antwort von Farid am 10. Apr. 2024
Dear Raquel,Thank you for leaving our business with a 4-star rating! This is very much appreciated!We hope to make your next visit just as positive.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

8/10 – Gut

Manong

Aufenthalt von 3 Nächten im April 2024
Antwort von Farid am 29. Apr. 2024
Dear Manong,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating - thank you very much. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

10/10 – Hervorragend

Antonio

Aufenthalt von 1 Nacht im April 2024
Antwort von Farid am 29. Apr. 2024
Dear Antonio,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating - thank you very much. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

6/10 – Okay

Laurence

Aufenthalt von 1 Nacht im April 2024
Antwort von Farid am 29. Apr. 2024
Dear Laurence,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating - thank you very much. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

8/10 – Gut

Myra

Aufenthalt von 1 Nacht im April 2024
Antwort von Farid am 28. Apr. 2024
Dear Myra,I want to thank you for making us your choice of accommodation and for taking the time to write us a review. And thank you for the 4-star rating!Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 – Hervorragend

Antonio

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really enjoyed this place with it being my first time traveling to the Philippines. They have everything here, a pool, mini bar, karaoke, casino etc. I liked it so much I booked again for September.
Aufenthalt von 2 Nächten im April 2024
Antwort von Farid am 28. Apr. 2024
Dear Antonio,I want to thank you for making us your choice of accommodation and for taking the time to write us a review. Reading about your positive experience at The Heritage Hotel Manila is an absolute pleasure. And thank you for the 5-star rating!Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila