Second time in the condo complex and we love the location. The condo shows serious signs of wear and needs some updating. For instance, the kitchen cabinets wouldn't stay shut and were quite scratched and worn.The handle on the downstairs bathroom was broken and we had to reach in the tank to pull the flapper chain with each use. Some of the walls and room moulding were scuffed and in need of attention.Overall, the condo was comfortable, easy to access and has a nice water view. However, unless it were updated, we wouldn't stay there again.One note on Vacasa, who manages the property: their communication with me was rather frustrating. I filled out all the required information online, which was verified by the "owner." However, I must have received at least 7 emails requesting that I complete a form from Dropbox before check-in. I kept checking with the owner to make sure I hadn't skipped a required form, but was assured twice that everything was in order. But these reminder emails kept arriving, which was disconcerting. I suggest that Vacasa tighten up their communication process so everyone is on the same page.
Although the home was fine (itâs definitely dated and you can see the wear and tear) the day we showed up, the water to the entire resort was shut off due to a water main break so we couldnât shower, brush our teeth, drink the water, etc and Vacasa did not even ONCE reach out to us to offer water bottles or offer a discount or money back or anything for the inconvenience. We were on a âboiled waterâ notice the whole time we were there and they never once offered to help.
Was clean and comfortable. Only mirrors are in the bathroom with very little vanity space. They answered every call. Blinds moved very hard or didnât. Very enjoyable stay. Loved sitting on the deck.
Was what we were looking for. Not super fancy, but comfortable, and right next to the water, which is what we wanted. Central location for us to visit different keys during our stay. Wish they had bikes but they did have other things. Used the kitchen and washer/dryer!
We looked the look for this property but where quite disappointed. The bathroom ceiling had paint flaking of it. The hall way upstairs had a large brown mark on the ceiling from a leak.
The house is a bit old and tired. We couldn't get in our parking spaces as other cars parked there.
The location is fabulous and the sunset view was amazing.
This area is great and the homes are nice with ample room and all the things you need. The good parts are the views are amazing, kitchen is nicely stocked, beds are comfy, no bugs, nice pillows and nice decor. If your looking for just a nice house to stay at this is a great spot.
There were only a few minor issues with the space, the dish washer did not work, after 3 days of trying I somehow got it to run once. I had seen this issue on previous reviews so it gave me some concern that this was a big management company rather than a individual owner. It took a few days to get back to me using the messaging service. Outside of the main door and the sliding glass doors, every window was painted shut. Every screen door had taken a real beating and was tough to close and had tears in them.
I have been going to hawks kay for the last 20 years, and it is one of the more expensive places to stay in the keys. At the same time it is well worth it, as the amenities with the resort are amazing. I had stayed in these exact units before, so when the resort was booked I looked at VBRO. The issue I did not see was the fine print, its on the hawks kay property, but the listing is Duck Key, and when you go into the review you then realize your renting a house only. No use of either pools (or the one by the house), no gym, no kids area. If I had never gone to Hawks kay this would be just a house to stay at, but since I have and the cost difference was so minimal, I would opt to pay a little
Mattress in second bedroom needs to be replaced. The center of the bed sunk in. Other than that, the unit was clean and comfortable with a beautiful view
This was our first time staying at this property and our first time staying in Duck Key. The property was as advertised. Very clean. We very much enjoyed sitting on the balcony and watching the sunset. It is the PRIME sunset spot in the community. Loved the neighborhood walkability and the close restaurant the evening we returned too late to go elsewhere. We were able to view fireworks on New Years Eve from several places on the property. Only drawback to mention is the second bedroom is somewhat small. We had an adult couple sleeping there and it was a bit tight. All in all a great stay! Thank you!
This house is at the perfect location.
We love our stay to be away from all the holiday crowd and at scenic locations. This house is the right match. Would highly recommend and would love to visit again.
Overall nice clean place to stay. Bed and pillow were great. Washer and dryer unit was not working, they did call to tell us that as we were checking in, though.
Fortunately, we had packed enough clothes and they were nice enough to reimburse us for not having the unit during the entire stay. Location is good for people who are in the middle of the keys and are exploring either north or south.
The house offered us no surprises upon arrival and during our stay. It was clean and airy. The air conditioning worked well. We did not use the microwave or oven. We did store a few things in the refrigerator and it worked perfectly along with the freezer.
The grounds were nicely kept!
All in all...my wife and I found the house comfortable and inviting.
Villa was clean but there was an odd smell. Messaged villa management company but no reply whatsoever. Also a guy turned up to service AC unexpectedly. Would have been nice to have been warned!
Quaint little unit that was nice and relaxing with no frills. When accessing our unit, the codes for the door didnât work as I had read about prior guests having the same issue. Had to call vacation advisor to get a code for a key to access our vacation unit. You canât use the pool or any of the other amenities because itâs not part of the resort. Knew this going there, but still isnât an ideal situation for the price. Would go back, but would also check out other places that will offer your family more.
Great location, great view, unit on the small side.
The unit has an amazing view and great location. We liked Duck Key very much and its proximity to Marathon. We used the paddle board and kayak multiple times each day and really appreciated their availability. One warning, check the currents at the bridges if you plan to paddle through one. It can be really challenging to make it through with a strong current running against you.
A couple of things made us rate this 4 instead of 5. The unit is small, which wasn't a surprise. We saw the pictures. To get to the upstairs balcony through the master bedroom requires some maneuvering to avoid bumping into the bed's footboard. With both bathrooms being so small, shelving would be handy to store toiletries.
A big draw for us in selecting this unit was that a paddle board and kayak are provided. We received two emails with instructions on where the key to the storage area was located, which wasn't where we finally found the key. It was in a plastic pouch stuck to the inside of one of the kitchen cabinets. Who is the key being hidden from?
The key location may have been the reason for our last problem. The key is on a neoprene lanyard. We can only guess that the lanyard was put away wet because the glasses and dishes in that cabinet had a crusty film on them.
We had some communications issues with Vacasa. When we couldn't find the key to the storage area, I called, left an email and a text the first night of our stay. Never got a response. Vacasa sends multiple texts and emails, which are probably automated, but they aren't responsive to direct contact.
We would definitely recommend this unit as a beautiful vacation spot.
It was a great place to stay. However, the electronic lock shut us out on the second day. All of our paperwork was inside the condo, so we had no access. It took some doing, but VACASA mgmt got us back in. My suggestion is always keep a copy of VACASA documents in your car! :-)