Hotel Mart

« This formerly independent hotel was just purchased by a major name brand a few weeks before our stay, and they were right in the middle of the major makeover while we were there. The hotel is in desperate need of updates, deep cleaning, and repairs, which they were working on, but there was junk everywhere, doors, mattresses, & appliances lining the hallways & lobby, construction noise early in the mornings, etc. I get it, they're working on it, but our stay was definitely not typical. None of...

« I’m handicap and required a room equipped as such, or first floor. I was placed as far away from the elevator on the second floor as possible. Arrived early enough to explore this concern, no rooms had started check in. Nothing worked such as vending machines, ice machines and no concerns over the function. It was indicated with a very high volume of people with no extra controls for service. Wouldn’t book again. »

« Only disappointment was dogs not permitted. »

« Nice hotel with Pleasant staff »

« Vraiment bien placé, super propre, bar et service de déjeuner j’adore! »

« Great location to downtown Waco. Easy parking, clean, and friendly staff. Would stay again if ever back in the area. »

« The room was very clean, bed was very comfortable, and the air conditioning worked like a boss. We got in super late (2:00 am) - hallway was very nice and quiet so we could get much needed sleep. Would def stay here again. :) »

« From a distance everything looks clean and nice, but if you look close it is not. The bathrooms were gross and in desperate need of a deep clean. There was mold growing along the baseboards and parts of the baseboard were falling off the wall. There were minimal options for a “hot breakfast” and many of the items/ machines had “out of order” signs. We were offered bread, cold rubber eggs, sausage floating in grease/oil, and 1 apple. We pick Hilton hotels to stay at every time we travel, but...

« Service minimum, accueil moyen, et surtout climatisation qui ne fonctionne pas bien : il faisait froid dans la la chambre et ce n'est vraiment pas agreable ! »

« Clean, new. Decent location. No shampoo/conditioner, no pool towels and the pool is very small. »

« Room was clean, Staff very friendly had everything ready when I arrived. »

« Chambre defraichient »

« Établissement facile d'accès en bord de highway mais très bien insonorisé. Chambre spacieuse, propre, calme, lit confortable. Petit déjeuner correct. Nous y reviendrons. »

« Tout était parfait »

« Chambre confortable »

« Hôtel bien situé proche des point intéressant et touristique de waco à pied »

« It was absolutely awful. »

« First room asssigned the aC was not working but we persevered the first night due to exhaustion and believing it just needed time. The next morning I called front desk and reported they stated they had no maintenance on deck and she could move me immediately, which she did within 10 mins. So outside of the first night the resolution turnaround was fantastic wish I would have noticed the AC when I checked in but we were out preparing for graduation the following morning. I’d like to be comped...

« Room was very clean and the customer service was excellent »