4/10 – Schlecht
Steve
Mit der Familie gereist
15. Mai 2025
The accommodation was fine. Close to amenities and generally clean and serviceable. The customer service from "Your place Your space". was absolutely terrible. I messaged Chontelle shortly after arriving to advise that there was no second set of keys in place - she did not respond to emails and seemed too busy to assist when I rang her direct. Apparently she was about to catch a flight and it was the end of the month so she had a lot of financials to do - not my problem - I just wanted a second set of keys - I finished up buying the second set myself and now I'm trying to get the money back - Chontelle is rude and unresponsive - as someone who works in customer service, Chontelle exhibits all the characteristics of poor customer service. I would never use this provider again.
Steve
Aufenthalt von 0 Nächten im Mai 2025



















