Séjour Sérénité à Point Cook

Welcome to Point Cook Serenity Stay, a spacious and modern 4-bedroom home perfect for families or groups seeking comfort and convenience in Point Cook. Featuring a fully equipped kitchen, comfortable living area, and a spacious backyard, this home provides everything you need for a relaxing and enjoyable stay. Air conditioning and heating ensure your comfort year-round, while thoughtful amenities like laundry facilities, travel essentials, and entertainment options make it feel like a home away from home.

Located in a prime area, you’re just minutes from local attractions, shopping, and dining. Point Cook Town Centre and Sanctuary Lakes Shopping Centre are a short drive away, while the scenic Point Cook Coastal Park, Royal Australian Air Force Museum, and Sanctuary Lakes Golf Club are easily accessible for leisure and exploration. Whether you’re here for a family getaway, a group trip, or a peaceful suburban retreat, Point Cook Serenity Stay offers the perfect combination of location, comfort, and convenience.

Key Stay Information
Bedroom 1: 1 x King Bed
Bedroom 2: 1 x Queen Bed
Bedroom 3: 1 x Double Bed
Bedroom 4: 1 x Double Bed

Air conditioning and heating
Note: The wardrobes in Bedrooms 2 and 3 are available for guest use.

This property offers self-check-in. Access is provided via a smart lock located on-site.

Guests are welcome to use on-site BBQs where provided. All safety guidelines must be followed, including supervising children and ensuring the BBQ is turned off after use. BBQs must be cleaned thoroughly after use; failure to do so will incur additional cleaning charges. Any damage resulting from misuse will be billed to the guest.

Cancellations made 14 days or more before check-in receive a full refund. Cancellations made 7–14 days before check-in receive a 50% refund. Cancellations made less than 7 days before check-in are non-refundable.

Long Stays (28 nights or more): Within 48 hours of booking creation: Full refund.
After 48 hours of booking creation: No refund of any fees paid.

All guests must complete electronic guest registration prior to arrival, including valid photo ID (Driver’s Licence or Passport), credit/debit card details, and a list of all guests with current mobile numbers. These documents are securely stored with industry-standard encryption and automatically deleted 14 days after check-out, in line with PCI compliance, and access codes are only issued to registered and verified guests. Any reservation made within 5 days of arrival requires a photo of a credit card in the same full name as the primary guest, matching the provided ID. If the names do not match, the booking will be cancelled and funds returned. This policy is in place to protect our guests, our property owners, and the community.

A security bond or pre-authorisation will be required to cover accidental damage, breakages, or extra cleaning costs. Guests will be notified of the amount and method of payment prior to arrival. Any claims for damages will be documented and communicated clearly.

All of our properties are located in residential areas and are subject to strict local noise regulations. Noise that can be heard outside the property between 10:00 PM and 8:00 AM is strictly prohibited. Parties, events, and large gatherings are not permitted under any circumstances. Breaches of this policy may result in immediate eviction, forfeiture of your bond, and additional charges.

Complimentary WiFi is provided by the property owner for guest use. As this connection is managed by a third-party provider, AirKeeper cannot guarantee speed or reliability and does not offer compensation for any service interruptions. AirKeeper will provide troubleshooting assistance to guests where possible but cannot be held liable for reception or signal issues beyond our control.

Guests receive a full set of bed linen and one bath towel; pool, lake, and beach towels are not provided. Extra towels or linen can be requested 7 days prior, possibly with a charge. A basic bathroom and kitchen starter pack is supplied, but guests should bring additional items as needed for their stay.

Departure Responsibilities: Upon departure, all properties must be returned in a clean condition. While a general clean is included in your rental, excess cleaning charges will apply for items such as dirty dishes, stained linen, food or drink spills, BBQ cleaning, or rubbish not disposed of in outside bins. If bin night occurs during your stay, please ensure the bins are placed on the curb as instructed in your pre-arrival email; failure to do so may incur tipping fees. Any additional cleaning or disposal charges will be communicated and deducted from your security bond.

AirKeeper is a licensed real estate agency managing this property. Please refer to the AirKeeper website Terms & Conditions for the full list related to your stay.