Rezeption

Bewertungen von Rendezvous Hotel Melbourne

4.5 out of 5
Rendezvous Hotel Melbourne
328 Flinders Street, Melbourne, VIC

Bewertungen

8.4

Sehr gut

482 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
337 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
107 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
49 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
28 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.0/10

Sauberkeit

8.8/10

Personal & Service

8.4/10

Ausstattung

8.6/10

Zustand der Unterkunft

8.6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Alejandra

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Rendezvous Hotel Melbourne am 1. Jan. 2024
Dear Alejandra,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

8/10 – Gut

Erin

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
I was able to check in early, which was very helpfulnas we were heading to Philip Island for the day on a bus trip. The shower was a bit wonky and I was afraid I was going to break it, but it was ok. I did find a toenail clipping on the bathroom floor which was a bit off-putting. Overall it was a great place to stay for our needs.
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Nutsima

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location and room was fantastic. Breakfast was amazing. Thank you.
Aufenthalt von 1 Nacht im April 2024
Antwort von Celeste am 21. Apr. 2024
Dear Nutsima,Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed our fantastic location, comfortable rooms, and the amazing breakfast. Our team strives to provide exceptional service and create memorable stays for our guests, and we're thrilled that we hit the mark during your visit.We look forward to welcoming you back to Rendezvous Melbourne in the near future!Kind Regards,Celeste de FreitasDuty ManagerRendezvous Melbourne

6/10 – Okay

Wai Ling

Mit der Familie gereist
Wifi always disconnected Toilet light always needs to on Hotel surroundings many eating places and supermarkets
Aufenthalt von 8 Nächten im April 2024
Antwort von Celeste am 21. Apr. 2024
Dear Wai Ling,Thank you for sharing your feedback about your recent stay at Rendezvous Melbourne. We appreciate you taking the time to highlight both positive aspects and areas for improvement.We apologize for the inconvenience you experienced with the Wi-Fi connection and the issue with the toilet light during your stay. Please rest assured that we have shared your comments with our maintenance team to investigate and rectify these matters promptly.We are delighted that you enjoyed the convenience of our hotel's surroundings, with numerous eating places and supermarkets nearby. We always strive to offer a comfortable and convenient experience for our guests.Thank you once again for your valuable feedback. We hope to welcome you back for an improved stay in the near future.Kind Regards,Celeste de FreitasDuty ManagerRendezvous Melbourne

10/10 – Hervorragend

Cathy

Mit einer Gruppe gereist
Very nice hotel and excellent location
Aufenthalt von 3 Nächten im April 2024
Antwort von Celeste am 21. Apr. 2024
Dear Cathy,Thank you very much for your positive review! We're delighted to hear that you enjoyed your stay with us and found our hotel to be very nice with an excellent location. Providing a comfortable and convenient experience for our guests is always our priority, and it's wonderful to know that we succeeded during your visit.We hope to have the pleasure of welcoming you back to Rendezvous Melbourne in the future. If there's anything more we can do to enhance your next stay, please don't hesitate to let us know.Kind Regards,Celeste de FreitasDuty ManagerRendezvous Melbourne

8/10 – Gut

Denise

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The history of the building is fascinating and well presented in public areas
Aufenthalt von 1 Nacht im April 2024
Antwort von Celeste am 21. Apr. 2024
Dear Denise,Thank you very much for taking the time to share your feedback about your recent visit to Rendezvous Melbourne. We're thrilled to hear that you found the history of our building fascinating and enjoyed the way it's presented in our public areas.Preserving and showcasing the rich history of our property is something we take great pride in, and it's wonderful to know that you appreciated this aspect of your experience with us.We hope you had a memorable stay overall and look forward to welcoming you back to Rendezvous Melbourne in the near future.Kind Regards,Celeste de FreitasDuty ManagerRendezvous Melbourne

2/10 – Ungenügend

Biljana

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024

8/10 – Gut

Lai Yun

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
all good
Aufenthalt von 3 Nächten im März 2024
Antwort von Celeste am 21. Apr. 2024
Dear Lai Yun,Thank you very much for your positive feedback! We are delighted to hear that you had an enjoyable experience during your stay at Rendezvous Melbourne.If there is anything else we can assist you with or any further feedback you would like to share, please do not hesitate to reach out.We hope to welcome you back soon!Kind Regards,Celeste de FreitasDuty ManagerRendezvous Melbourne

4/10 – Schlecht

Scott

I extended my stay for a day and they forget to clean my room.
Aufenthalt von 1 Nacht im April 2024
Antwort von Rendezvous Hotel Melbourne am 8. Apr. 2024
Dear Scott,Thank you for sharing your feedback with us. We sincerely apologize for the oversight regarding the cleaning of your room during your extended stay. This is certainly not the level of service we strive to provide.Please be assured that we have addressed this issue with our housekeeping team to ensure such lapses do not recur in the future. We appreciate your understanding and patience in this matter.Should you have any further concerns or if there's anything else we can assist you with, please do not hesitate to reach out to us directly.Kind Regards,Rendezvous Melbourne Team

10/10 – Hervorragend

Robert

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Wonderful staff at check in
Aufenthalt von 2 Nächten im April 2024
Antwort von Rendezvous Hotel Melbourne am 8. Apr. 2024
Dear Robert,Thank you for your review highlighting our wonderful staff at check-in. We greatly appreciate your kind words and are thrilled to hear that our team made a positive impression on you during your recent stay.If there is anything else we can assist you with or if you have further feedback to share, please do not hesitate to reach out to us directly.Kind Regards,Rendezvous Melbourne Team

8/10 – Gut

Sanjay

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was a bit on the small side, our sliding door into the bathroom was had to move. Other than that the overall stay was pleasant
Aufenthalt von 3 Nächten im März 2024
Antwort von Rendezvous Hotel Melbourne am 8. Apr. 2024
Dear Sanjay,Thank you for sharing your feedback with us. We appreciate your comments regarding the room size and the sliding door into the bathroom. Your input helps us to improve and provide a better experience for our guests. We're delighted to hear that despite these issues, you had an overall pleasant stay with us.If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back soon.Kind Regards,Rendezvous Melbourne Team

10/10 – Hervorragend

Helen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Prime position & lovely hotel with a great atmosphere.
Aufenthalt von 1 Nacht im März 2024
Antwort von Rakitha Weerasekera am 30. März 2024
Dear Helen, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that you found our hotel's location and atmosphere to your liking. Providing a memorable experience for our guests is always our top priority, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back again soon for another wonderful stay!Kind RegardsRakitha Weerasekera

10/10 – Hervorragend

Mark

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Restaurant service and meal were superb. Will be back.
Aufenthalt von 1 Nacht im März 2024
Antwort von Rakitha Weerasekera am 30. März 2024
Dear Mark,We're delighted to hear that you had a great dining experience at our restaurant! Our team takes great pride in delivering exceptional service and delicious meals, and we're thrilled that you found both to your satisfaction. We can't wait to welcome you back for another delightful meal soon. Thank you for your kind feedback, and we look forward to serving you again on your next visit!

10/10 – Hervorragend

Jacqueline

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Celeste am 21. Apr. 2024
Dear Jacqueline,Thank you for sharing your feedback about your recent stay at Rendezvous Melbourne. We're thrilled to hear that you rated your experience with us as great.Ratings such as this serves as a testament to the hard work and dedication of our team in providing exceptional service.At Rendezvous Melbourne, we strive to create memorable experiences for all our guests. If you have any further specific feedback, please don't hesitate to reach out as it helps us continuously improve our services.We look forward to welcoming you back to Rendezvous Melbourne for another wonderful stay.Kind Regards, Celeste de FreitasDuty ManagerRendezvous Melbourne

8/10 – Gut

Aoi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's close to the station and ideal for sightseeing! Breakfast is also delicious.
Aufenthalt von 4 Nächten im März 2024
Antwort von Rendezvous Hotel Melbourne am 27. März 2024
Dear Aoi,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay at Rendezvous Melbourne and found our location convenient for sightseeing. We take pride in offering a delicious breakfast to kickstart your day. Your kind words motivate us to continue delivering exceptional experiences to all our guests. We look forward to welcoming you back soon for another memorable stay.Kind Regards,Rendezvous Melbourne Team

10/10 – Hervorragend

Melanie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Reception staff were very helpful and polite.
Aufenthalt von 1 Nacht im März 2024
Antwort von Rendezvous Hotel Melbourne am 27. März 2024
Dear Melanie,Thank you for taking the time to share your feedback regarding your recent visit to Rendezvous Melbourne. We are delighted to hear that you found our reception staff to be helpful and polite. Providing exceptional service to our guests is always our top priority, and it's wonderful to know that our team made a positive impression on you.We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Rendezvous Melbourne in the near future.Kind Regards,Rendezvous Melbourne Team

10/10 – Hervorragend

Kevin

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I would without hesitation recommend this property. Location, price, condition of property were above par.
Aufenthalt von 1 Nacht im März 2024
Antwort von Rendezvous Hotel Melbourne am 27. März 2024
Dear Kevin,Thank you for taking the time to share your positive feedback about your recent stay at Rendezvous Melbourne. We are delighted to hear that you had an enjoyable experience with us and that our location, price, and the condition of the property met your expectations.At Rendezvous Melbourne, we strive to provide our guests with a comfortable and memorable stay, and it is rewarding to know that we succeeded in achieving this during your visit.We truly appreciate your recommendation and look forward to welcoming you back for another fantastic stay in the future.Kind Regards,Rendezvous Melbourne Team

10/10 – Hervorragend

Cherie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a wonderful time here. The room was lovely, the black out curtains were amazing, the bed was super comfortable and the staff were so nice and accommodating.
Aufenthalt von 1 Nacht im März 2024
Antwort von Rendezvous Hotel Melbourne am 4. März 2024
Dear Cherie,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

6/10 – Okay

MARINA

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Convenient for work hotel is dated though. It served for what I wanted. Clean and staff nice
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Rendezvous Hotel Melbourne am 4. März 2024
Dear Marina,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

8/10 – Gut

John

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel. The only thing I could fault the room on was the view from the window.
Aufenthalt von 1 Nacht im März 2024
Antwort von Rendezvous Hotel Melbourne am 4. März 2024
Dear John,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

10/10 – Hervorragend

Aileen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Being in a historic building the property exuded character. The location is also great for theatres, art, the South Bank and being opposite Flinders Station, transport.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Rendezvous Hotel Melbourne am 4. März 2024
Dear Aileen,Thank you for taking the time to submit your review.We take great happiness to hear that you were able to take full advantage of our prime location.We look forward to having you stay with us again in the near future

8/10 – Gut

Wendy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Rendezvous Hotel Melbourne am 27. März 2024
Dear Wendy,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our prime location here at Rendezvous Melbourne. We strive to provide our guests with a convenient and accessible setting to enhance their overall experience.Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back for another enjoyable stay.Kind Regards,Rendezvous Melbourne Team

10/10 – Hervorragend

Lois

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is well situated and has lots within walking distance plus the trains right across the street,
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Rendezvous Hotel Melbourne am 28. Feb. 2024
Dear Lois,Thank you for taking the time to submit your review.We take great happiness to hear that you were able to take full advantage of our prime location.We look forward to having you stay with us again in the near future

8/10 – Gut

Arjun, Kathmandu

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Rendezvous Hotel Melbourne am 28. Feb. 2024
Dear Arjun,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.

8/10 – Gut

Sean

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Booked last minute , everybody in the hotel was very helpful especially Anna. Great central hotel
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Rendezvous Hotel Melbourne am 26. Feb. 2024
Dear Sean,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

6/10 – Okay

Andrew

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Small rooms; bathroom door very heavy and may have been broken. Not cleaned thoroughly before
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Rendezvous Hotel Melbourne am 27. März 2024
Dear Andrew,Thank you for your feedback. We're sorry your stay at Rendezvous Melbourne didn't meet expectations. Guest satisfaction is our priority, and we take your comments seriously.Apologies for any inconvenience with room size and the bathroom door. We'll promptly address these issues. Your cleanliness feedback is noted; we'll ensure consistent, thorough cleaning.Your input helps us improve. Feel free to share more or any concerns directly.Kind Regards,Rendezvous Melbourne Team

8/10 – Gut

Michelle

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Rendezvous Hotel Melbourne am 27. März 2024
Dear Michelle,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our prime location here at Rendezvous Melbourne. We strive to provide our guests with a convenient and accessible setting to enhance their overall experience.Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back for another enjoyable stay.Kind Regards,Rendezvous Melbourne Team

6/10 – Okay

Cindy Sin Man

Overall is average. The room is way too small There is no hair dryer in the room, no luggage rack The bathroom is extremely tiny and hard to make a move or turn around
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Rendezvous Hotel Melbourne am 27. März 2024
Dear Cindy,Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. Your comments have been noted, and we will strive to make improvements based on your suggestions.Kind Regards,Rendezvous Melbourne Team

8/10 – Gut

Sayali

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing location as it is conveniently located right across Flinders station on free tram route and has great connectivity. They have overnight in room dine in service!
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Rendezvous Hotel Melbourne am 10. Feb. 2024
Dear Sayali,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

10/10 – Hervorragend

Sonia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rendezvous Hotel Melbourne am 10. Feb. 2024
Dear Sonia,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location. Very friendly staff.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Rendezvous Hotel Melbourne am 10. Feb. 2024
Dear Anonymous,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

10/10 – Hervorragend

Tony

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Great hotel, lovely staff, wonderful location
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Rendezvous Hotel Melbourne am 10. Feb. 2024
Dear Tony,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

8/10 – Gut

Russell

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Back in an old fav. Good updates and comfy bed
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rendezvous Hotel Melbourne am 30. Jan. 2024
Dear Russell,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

10/10 – Hervorragend

Catherine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Rendezvous Hotel Melbourne am 30. Jan. 2024
Dear Catherine,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Rendezvous Hotel Melbourne am 30. Jan. 2024
Dear Peter,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

10/10 – Hervorragend

Les

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay and location fantastic.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Rendezvous Hotel Melbourne am 30. Jan. 2024
Dear Les,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

6/10 – Okay

Michael, Las Vegas

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
We booked was was supposed to be a river view balcony Edwardian king room. First night the room they gave us had no balcony and definitely no view (4th floor). The remaining nights they moved us next door to a similar room with a balcony… but a queen bed. The rooms are tiny. Sit on the toilet and your knees are on the side of the tub. Second morning we woke to a lizard running around the room. We finally coaxed it to run to the hallway (under the door). We called the front desk and asked them to thoroughly clean and vacuum the room not knowing what the lizard may have left behind. They assured us they would but they did not and we had to call when we returned to the room to get them to vacuum. The next night we returned to no towels in the room. The staff blamed the lizard on he balcony (despite the balcony being closed and the secondary doors being secured too). Basically the staff was not responsive and the hotel was not super clean. My wife has allergies and the dust in the room was a misery for her.
Aufenthalt von 9 Nächten im Januar 2024

2/10 – Ungenügend

Cris

Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Rendezvous Hotel Melbourne am 24. Jan. 2024
Dear Cris,Firstly, I would like to thank you for the feedback. Here at Rendezvous, we pride ourselves on our service and it is very sad to hear that your experience with us was not up to the mark.We take guest reviews very seriously and can assure you that the feedback has been passed on to all departmentsWe apologise for everything you had to go through and would love to make it up to you on your next visit.

6/10 – Okay

Andre

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Rendezvous Hotel Melbourne am 24. Jan. 2024
Dear Andre,Thank you so much for your review. At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,Rendezvous Hotel Melbourne

10/10 – Hervorragend

alexander

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to everything which is great being able to walk everywhere. Had to ask a couple times for the VIP access rewards before they were delivered. Didn't receive them for the second room. Service was excellent and room service quality was amazing from Mr tompkins
Aufenthalt von 4 Nächten im Januar 2024

6/10 – Okay

Irene

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Rendezvous Hotel Melbourne am 24. Jan. 2024
Dear Irene,Thank you so much for your review. At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,Rendezvous Hotel Melbourne

4/10 – Schlecht

Samantha

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rendezvous Hotel Melbourne am 24. Jan. 2024
Dear Samantha,Firstly, I would like to thank you for the feedback. Here at Rendezvous, we pride ourselves on our service and it is very sad to hear that your experience with us was not up to the mark.We take guest reviews very seriously and can assure you that the feedback has been passed on to all departmentsWe apologise for everything you had to go through and would love to make it up to you on your next visit.

6/10 – Okay

Catherine

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Good central location
The location of the hotel is good. I had a room on the street side so I could hear the trains as others have mentioned but I was able to sleep through these. The old part of the hotel is nice and better than the new section. The lobby bar and restaurant are nice areas. The staff however are inexperienced and were difficult to communicate well with. It took discussions with 4 different people over two days to locate a package sent to the hotel for me, this had been delivered the day prior to my arrival. The exception to this was the porter who was great. Both check in and out was slow and there were lines of frustrated people. Simple things like not replacing the tea, toilet paper or towels in rooms need to be rectified.
Aufenthalt von 6 Nächten im Januar 2024

10/10 – Hervorragend

Susan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the heritage style rooms
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Rendezvous Hotel Melbourne am 24. Jan. 2024
Dear Susan,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,Rendezvous Hotel Melbourne

10/10 – Hervorragend

Shane

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Great location,easy walking to CBD. Convenient parking next door. The toilet roll holder and water spout on the sink were very loose, needs to be tightened.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rendezvous Hotel Melbourne am 24. Jan. 2024
Dear Shane,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests. Apologies for the loose tap, we ensure that it will be rectify right away. Thank you for bringing that up to our attention. We look forward to having you stay with us again in the near future.Kind regards,Rendezvous Hotel Melbourne

10/10 – Hervorragend

Peter

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay , great location ,
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rendezvous Hotel Melbourne am 24. Jan. 2024
Dear Peter,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,Rendezvous Hotel Melbourne

10/10 – Hervorragend

Rachel

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rendezvous Hotel Melbourne am 10. Feb. 2024
Dear Rachel,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,

8/10 – Gut

Frank

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Rendezvous Hotel Melbourne am 24. Jan. 2024
Dear Frank,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,Rendezvous Hotel Melbourne

10/10 – Hervorragend

Peter

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely Venue. Great Location. Lovely little Cocktail Bar with friendly Staff.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Rendezvous Hotel Melbourne am 24. Jan. 2024
Dear Peter,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,Rendezvous Hotel Melbourne

10/10 – Hervorragend

Boon Seng

Aufenthalt von 6 Nächten im Januar 2024
Antwort von Rendezvous Hotel Melbourne am 24. Jan. 2024
Dear Boon Seng,Thank you so much for your review. We are delighted to hear we met your expectations.At Rendezvous Hotel Melbourne, we take pleasure in providing quality service to all our guests.We look forward to having you stay with us again in the near future.Kind regards,Rendezvous Hotel Melbourne