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Colonial Inn & Suites /Airport/Graceland

Hébergement 2.0 étoiles

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Avis voyageurs

5,8 sur 10

Équipements populaires

  • Animaux de compagnie admis
  • Parking inclus
  • Wi-Fi gratuit
  • Climatisation
  • Blanchisserie
  • Service de ménage

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Southland Casino Hotel

West Memphis
  • Animaux de compagnie admis
  • Parking inclus
  • Wi-Fi gratuit
  • Restaurant
9.0 sur 10, Merveilleux, 1 824 avis
Le nouveau prix est de CHF 97
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27 mai - 28 mai
Southland Casino Hotel
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Conditions

Arrivée

Arrivée : 14 h 00

Départ

Départ avant 11 h 00

Service de départ express

Informations concernant l’arrivée

Le personnel de la réception vous accueillera sur place.

Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique

Modes d’accès

Personnel présent à la réception

Animaux domestiques

Animaux admis moyennant des frais supplémentaires de 25 USD par animal, par séjour

Les animaux d'assistance sont les bienvenus et sont exemptés de frais.

Enfants et lits supplémentaires

Les enfants sont admis

Lit d'appoint/supplémentaire disponible gratuitement

Lit bébé disponible sur demande à l'hébergement, à titre gratuit

Moyens de paiement

Informations importantes

Options en supplément

  • Animaux de compagnie : 25 USD par animal et par séjour
  • Les animaux d'assistance ne sont soumis à aucuns frais.

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.

À savoir absolument

Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit.
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

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L'hébergement est doté de chambres communicantes/adjacentes, sujettes à disponibilité ; veuillez en faire la demande en contactant l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement ?

Oui, les animaux de compagnie sont admis au sein de l'hébergement. Vous devrez vous acquitter de frais à hauteur de 25 USD par animal et par séjour. Les animaux d'assistance sont exemptés de frais.

À combien s’élèvent les frais de parking ?

Cet hébergement dispose d'un parking sans voiturier gratuit.

Quelle est l'heure d'arrivée à l'hébergement Colonial Inn & Suites /Airport/Graceland ?

Les arrivées sont prévues à partir de 14 h 00.

Quelle est l'heure de départ de l'hébergement Colonial Inn & Suites /Airport/Graceland ?

Le départ a lieu à 11 h 00.

Où se situe l'hébergement ?

Dans le quartier de Whitehaven, ce motel vous place à moins de 5 km de Whitehaven Park, Methodist South Hospital et Full Gospel Tabernacle Church (église). Greenbrook Lake Park et Sidney Lanier Park se trouvent également à moins de 5 km de distance.

Puis-je annuler ma réservation sans frais et recevoir un remboursement intégral ?

Oui, cet hébergement propose l’annulation gratuite sur certains niveaux tarifaires ; la flexibilité, c’est important ! Consultez la politique d’annulation de l’hébergement sur notre site pour plus de détails sur les exclusions et les conditions.

Avis

Avis sur l’hébergement

5,8

6,4

Propreté

5,6

Emplacement

6,2

Personnel et service

5,8

Infrastructures et conditions de l’hébergement
Note des voyageurs de 10 (Excellent), d’après 21 avis sur 186.
Note des voyageurs de 8 (Bien), d’après 36 avis sur 186.
Note des voyageurs de 6 (Satisfaisant), d’après 56 avis sur 186.
Note des voyageurs de 4 (Médiocre), d’après 35 avis sur 186.
Note des voyageurs de 2 (Horrible), d’après 38 avis sur 186.

Avis

Avis vérifié

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service
Good for 1 night, clean, the neighborhood is strange!
Avis vérifié

8/10 Bien

nicolas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

bon emplacement

tres bon emplacement, pas loin de graceland et du centre ville. j'ai entendu que la ville etait dangereuse, mais dans ce quartier pres de l'aéroport on ne craint rien.
Avis vérifié

2/10 Horrible

Cory

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Guard dog in the lobby!!!!! Not a good start!!

Arrived at 4pm and found the lobby is locked, turned out its locked 24 hrs a day with a guard dog present. You have to use the night window in a very hot little room attached to the lobby. Screwed up our reservation. Booked two rooms, no fridge in one, no microwave. Blow dryers, irons non-existant. Never cleaned the bathroom until I complained, even then bad job. One king room was barely furnished with a queen bed and a chair. Other was better with a sofa and table, which did have a king size. No closets. Carpets so dirty it blackened your feet. Their idea of cleaning, replace towels, spray the curtains with disinfectant and make the bed. You have to change your keycard daily, probably due to renting rooms by the hour, which we did not know. Horrible experience. Was told by the "manager" that there had been a fire and damage which is why they didn't have appliances...what???? Found out its under new management and within the last few months they have been in repair but the whole place was so run down, chipped paint, holes in the wall. I would not recommend this place to anyone!!!!! Rude staff who refused to give their name or the owners name. Just so many issues, luckily we weren't there much and the bed was comfortable. No bugs at least. This was not the hotel I saw when I booked it several months ago. The pictures must be very old. We couldn't even go anywhere else as Memphis was booked solid. Just bad overall experience and did not seem like a very good area.
Séjour de 8 nuits en août 2017
Avis vérifié

2/10 Horrible

Teresa

Les points faibles : Propreté et confort de la chambre

Nightmare on East Shelby Drive

The night clerk was dressed in an oversized tshirt and grey sweat pants that dragged the floor and he was barefooted. He was unshavened and looked pitiful for the business! My first impulse was to run but it was late night and I am not that familiar with Memphis to run around searching fot a room. The room was huge but it needed to be vacuumed. The bathtub was clean! There was no remote for the TV and they only had one channel. Right person at the desk said that they had to send all the remotes back because they did not work. I believe the problem was they did not pay the cable bill so they only had one station! The king sized bed was clean but the mattress was lumpy. Oh my God! I would turn over into a gully and had to wriggle like a fat baby to get out! Never again at this location. Never.
Avis vérifié

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

Clean it up

Try getting nice pillows and fix the hot tub make Thomas nicer for the price .. And the smell is bad
Avis vérifié

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

I've never booked a worse place

We got to the hotel late and the front desk attendant was pleasant. We got to our room to findo the ceilings covered in mold! Shower was dirty, comforters stained. We left and went elsewhere, still waiting on a refund!
Avis vérifié

6/10 Satisfaisant

Anonymous

Les points forts : Propreté, personnel et service, confort de la chambre

Clean, comfortable room, close to the airport.

The hotel staff was very accommodating. I needed to print my boarding passes for our trip the following day, and the manager said she would do it. However, the hotel lobby was in total disarray from remodeling and closed most of the time. When I called her at the appointed time, she had already gone. The desk clerk had never printed a boarding pass before, but was willing to figure it out, and in less than 5 minutes we had our passes. The room was very clean and comfortable with a very comfortable king size bed. However, there was a lot of activity in the parking lot, with cars stopping just outside our door with radios blasting loud enough to wake the dead. This continued on most of the night. Very late at night, we were awakened by the desk clerk calling to see if we were OK. It seems that someone had called the desk and said he was locked in his room and couldn't get out, and he gave our room number. The clerk said he knew it was a bogus call, but just wanted to be sure we were OK. A friend told us later that this is a very unsafe neighborhood, but we went to the gas station and Subway across the street, and had no issues. If you are a sound sleeper and don't mind a bit of noise outside, this is an OK hotel. Just be sure to always keep your door locked. If a bit of noise will keep you awake, go elsewhere.
Avis vérifié

10/10 Excellent

LAKAISHA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great
Avis vérifié

2/10 Horrible

Jessica

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Truck stop hotel

They charge my bank and wasn't supposed to. And wouldn't reverse and take the cash causing my account to go into overdraft. On the day of checking out we found a bedbug crawling on a towel. The ceiling was falling apart and the tub was stained.
Avis vérifié

2/10 Horrible

Steve

Les points faibles : Infrastructures et conditions de l’hébergement

Ants in your bed

When I was in bed I thought I felt something on my back. It was late at night and I was super tired. When I awoke I pushed the bed spread open and looked down. Found about 15 ants visible on my bed. The first room he put me in I could barely breath because of the strong smell of smoke. When I went back to the front desk he said there should be no smell because it is a non smoking room. I could barely breath it was as if someone just smoked a cigar in the room.
Avis vérifié

8/10 Bien

marlin

Les points forts : Personnel et service

Was Convenient

Check in late, into a smoking room, it was horrible, the room wasn't cleaned, old food sitting out , no clean towls, and stuff left everywhere, went back to office, then they apologize and gave me a different room, it was cleaned and better, no microwave. And the fridge didnt work, tv sucked, no channel list so didn't know what channels there was, other then walking into the first mess, it was a typical hotel, and I wouldn't stay there again.
Avis vérifié

8/10 Bien

Shawn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

WELL WORTH YOUR TIME AND MONEY

Here at Colonial Inn everything has changed very fast. New ownership is making upgrades and better conditions on a daily basis. You should like the new staff, they are helpful polite and friendly. Yes, I admit it was rough when I arrived. This is not the best part of Memphis but it's convenient and centrally located. I came here on day one of the new management. Unpleasant issues were wiped out almost immediately. Even the cleaning crews were changed. I'm a business traveler and have been treated like royalty on my one month stay. I'll gladly return here when traveling through the area again.
Avis vérifié

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

A place to stay for the night

Not the cleanest hotel but it was a fair stay. Just needed somewhere to lay my head for the night and passed that test but if you're looking for something nicer don't stay here
Avis vérifié

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service

Close to Airport, but old motel

Reservation was not there when I arrived The spread was dirty
Avis vérifié

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not a great location, industrial bathroom that wasn't very clean, comforter was dirty. Front desk staff was rude.
Avis vérifié

6/10 Satisfaisant

Anthony

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Micro wave had previous person food in it
Avis vérifié

6/10 Satisfaisant

Maytree

Les points faibles : Personnel et service

What's a hotel!!!

I was checking in little late, so I tried to call the front desk ( Indian accent ) she hung up on me! The room was smelt like someone smoked in side the room. WiFi was slow.
Avis vérifié

4/10 Médiocre

Bob

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement

Not Impressed!

The room seems to be clean, with some upgrades. We arrived early in the evening to find the lobby closed and had to deal with the person at the counter through bullet proof glass. The receptionist was cold and unfriendly. I paid for a non-smoking room -and it was even labeled non-smoking on the door. But when I entered, the strong smoke smell hit me first thing. The only thing missing is a desk. I got a king-size bed room, but there is no desk and chair. Very strange for a nice hotel room. The couch is a worn out hide-a-bed with a very uncomfortable metal bar in the middle of your back. The WiFi kept going in and out - mostly out. The room was clean with a very comfortable bed. The missing desk, bad wifi and unfriendly service is a deal breaker for me. I would not stay here again.
Avis vérifié

2/10 Horrible

Al

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Awful place to stay

Room smelled terrible and nothing worked. Very difficult to get to
Avis vérifié

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Scary location, old and run down

Refused to stay. It was $70 waisted. Found a hotel last minute that was safer and cleaner. I take some responsibility because you get what you pay for. But I would NOT recommendit to no one.
Avis vérifié

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
We found another persons underwear hanging in our shower.
Avis vérifié

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre

Loved it. was packed out, very quite and relaxing.

Loved it. Even though it was packed out, it was very quite and relaxing.
Avis vérifié

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Entry to front desk sign in area was locked, checked in through small 12" x 12" glass window in wall with 2" pass through area at bottom says it all.
Avis vérifié

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre

It was ok.

The couch and carpet were dirty but the bed and bathroom were clean. The air conditioner is off when you check in so it takes HOURS for the room to cool off. It's $50 a night. It is as expected. I just needed some sleep before I got back on the road.
Avis vérifié

6/10 Satisfaisant

Retired Travels

Les points forts : Propreté et confort de la chambre

Nice for the price, extremely close to Graceland

Inexpensive and so close to Graceland. No pool. If you want morning coffee be prepared to go to the closest convenience store.