Hôtel près de Jardin Merab Kostava, Borjomi, Borjomi

« Très belle hôtel et personnel très à l'écoute, ce fut un agréable séjour. »

« A lovely and comfy hotel, great restaurant downstairs. Better than the “luxury” Crowne Plaza from across the road, where nothing is working. Will definitely consider staying here again if I am back in Borjomi! »

« Nous avons passé trois jours dans ce magnifique hôtel, les personnes à l’accueil parlent anglais et le lieu est magnifique. Nous avons pu profité du spa (privé, il faut demander un créneau) trois fois 1h30 pendant notre séjour. Le buffet du petit déjeuner est génial (nous l’avons seulement eu 2 matins sur 3, j’imagine que le premier jour étant en décembre l’hôtel n’était pas assez rempli pour le proposer). Possible de profiter du restaurant le soir (la brochure disait jusqu’à 23 mais il fermait...

« Ok »

« xxx »

« This is more a motel then hotel and deserves just 2-2.5 stars. It had no phone service and had only the most basic things, I.e. 1 chair, no table, non-working TV and was quite gloomy. Employees on the other hand were very hospitable and helpful. »

« This is a wonderful property in Borjomi, it's a little out of the way but close enough to get a taxi into town. The hotel was great, very comfortable rooms with great staff, and they have a bidet, a true gem. »

« The location is amazing, too many activities near the apartment. Best place to stay with family. However, 1. The hotel has to be renovated urgently. 2. Furniture is old, 3. Towels are mostly torn 4. Bath amenities with the lowest quality 5. SPA doesn't have slippers and enough towels. Note. Special thanks to the reception team (Nika) and friendly housekeeping. »

« STAY AWAY... It is just a house run by a women. They have no services what so ever. They don't even clean your villa. I had to request so many times to have my villa cleaned and they sent someone who did a very basic job without putting any toiliteries or towels. Linens were never changed and I stayed there for 5 nights. By the way, staff is also very grumpy. my advise is that choose a different property if you want your holiday to be enjoyable. »

« Property was hardly finished, cleaning service was available by requests numerous requests.staff was friendly and understanding. The hotel was supposed to be a pet friendly, but somehow we got pressure from other tenets and staff was trying to please them, which was big drawback for us. Overall I wouldn’t recommend the place if you traveling with pets. »

« Never got there, he did not know english and said he has no rooms, also could not get hotels.com for refund »

« Mtserlebi Resort is located in a small village that is calm, clean and safe. The resort rooms were very clean and completely equipped with toiletries, coffee pods, hair dryer, bathrobes and towels. There was 24 hr hot water supply. The views from this resort are stunning. They have a small but very informative museum with-in the resort. They have plenty of place to walk, large indoor and outdoor pool, play area for children, open bar and a fire place. Staff were very friendly. »