This was by far one of the worst stays we’ve ever experienced, and it was completely misrepresented in the listing.The property looks nothing like the photos. The building is poorly maintained, and the unit itself feels neglected and worn out. Everything appears outdated, from the infrastructure to the furnishings. The room carpet is old, dirty, and visibly worn, giving the place an unsanitary feel.We also had serious issues with the air conditioning. There was no temperature control whatsoever—it was only on or off. We were unable to adjust the temperature, making the unit either uncomfortably cold or too warm, with no way to regulate it.We were provided with only two very thin duvets, which is completely unacceptable for a rental of this kind. Getting a decent night’s sleep was nearly impossible.The kitchen was essentially useless. There were no pots or pans at all, making it impossible to cook anything. Booking a Vrbo implies a functional kitchen.There were no furniture at the balcony!At night, there is no front desk or management available—only a security guard. The guard had no access to any systems, no authority, and no ability to assist with problems, leaving guests stranded if something goes wrong late at night. This lack of support is unacceptable and raises serious concerns about guest safety and service.Overall, this property is misleading, uncomfortable, and unacceptable. It does not meet even the most basic expectations of a Vrbo listing.