Dear Lea Benaya, thank you for leaving a review rating of your recent visit to our hotel. It has been to our regret to hear that we have left something to be desired in some aspects of your onsite experience. We very much wish you had taken the time to provide us with further details regarding the hotel areas, where we failed to live up to your expectations, so we could address these accordingly and eliminate any present shortcomings. Thank you for your review and valuable rating. We hope to have the chance to greet you back on another occasion, when we would do our best to exceed your expectations.

Dear Jean, we would like to thank you for your kind feedback of the Grand Beach Hotel Surfside West. We truly enjoyed having you stay with us during your time in Miami and are glad to learn that you have enjoyed so much of our establishment. We hope to host you in the future for another excellent stay.

Dear Valued guest, we would like to thank you for your feedback. While we truly wish you had a better experience, it is feedback such as the one you have extended in your review that we learn from and use to improve. We have been honored to receive many comments from guests about the friendliness and genuine warmth of every member of our team and we are sorry to note you did not have this same impression during your recent stay. We, thus, very much wish you had taken the time to provide us with further details regarding the hotel areas, where we failed to live up to your expectations, so we could address these accordingly and eliminate any present shortcomings. Thank you for your review and valuable rating. We hope to have the chance to greet you back on another occasion, when we would do our best to exceed your expectations.

Dear Valued guest, thank you for giving Grand Beach Hotel Surfside West the top traveler rating. We are always happy to learn when our guests have had a joyful stay with us. We will look forward to welcoming you on your return.

Dear Valued guest, we would like to thank you for your kind feedback of the Grand Beach Hotel Surfside West. We truly enjoyed having you stay with us during your time in Miami and are glad to learn that you have enjoyed so much of our establishment. We hope to host you in the future for another excellent stay.

Dear Valued guest, we would like to thank you for not only choosing to stay with us, but also for your precious time giving your feedback. Please allow us to deeply apologize for any troubles you may have encountered while staying with us. We strive to create a comfortable atmosphere with a strong attention to detail and follow up, and to hear that this was not the case in the duration of your stay is extremely disappointing. We would like to thank you for bringing this matter to our attention, as it is only through such constructive feedback that we are able to continually improve the service that we offer our guests. We hope that we can have the opportunity to show you what our property is known for, should your travels bring you back to the Miami area.

Dear Denis, we would like to thank you for not only choosing to stay with us at Grand Beach Hotel Surfside West, but also for your precious time leaving a review. We are pleased that we could make your time with us as relaxing as possible and we could offer the comfort you deserve. We are grateful for your business and hope that you will consider visiting us again.

Dear Julie, it has been a great pleasure for us and the hard working teams at the Grand Beach Hotel Surfside West to welcome you recently. We are glad you enjoyed an overall great stay as our guest. Please once again accept our sincere apologies for any noise disturbance you may have encountered, while occupying your initial guest room onsite. It is pleasing to know our front desk team was prompt and efficient in responding to your concern in this regard by suggesting a room move to a suite, where you felt more comfortable for the remainder of your stay with us. Your kind words are much appreciated and will certainly be passed onto the team at the hotel. Thank you and we will look forward to your return.

Dear Valued guest, thank you for giving Grand Beach Hotel Surfside West the top traveler rating. We are always happy to learn when our guests have had a joyful stay with us and have enjoyed all aspects of their experience onsite. For us it has been a tremendous pleasure to look after you in the duration of your stay and we will look forward to welcoming you on your return.

Dear Patricia, we appreciate you staying with us at the Grand Beach Hotel Surfside West. For us and the hard working teams at the hotel it has been a pleasure to serve you, while our guest. We are always most delighted to learn, when our guests have enjoyed their onsite experience. We will be looking forward to welcoming you on your return in the future.

Dear Valued guest, thank you for giving Grand Beach Hotel Surfside West the top traveler rating. We are always happy to learn when our guests have had a joyful stay with us and have enjoyed all aspects of their experience onsite. For us it has been a tremendous pleasure to look after you in the duration of your stay and we will look forward to welcoming you on your return.

Dear Patrick, thank you for taking the time out of your day to give us your opinion on your most recent stay at Grand Beach Hotel Surfside West. We are glad you have had an overall great experience on property and have found our location to be convenient with immaculate and well-appointed room accommodations. With this being said, please accept our apologies if you felt disappointed with the pricing of add-on services at the hotel. We can assure you that these are standard for the Miami area and as such have been priced compatibly with surrounding properties. We very much hope this has not affected your decision and that you will choose to join us again next time you travel to the area.

Dear Deborah, thank you for giving Grand Beach Hotel Surfside West the top traveler rating. We are always happy to learn when our guests have had a joyful stay with us and have enjoyed all aspects of their experience onsite. For us it has been a tremendous pleasure to look after you in the duration of your stay and we will look forward to welcoming you on your return.

Dear Charles, we are glad you took the time to review our property as a result of your recent stay with us. We are happy your visit has been satisfying and you have overall enjoyed our facilities and the friendly and caring staff service we provide. At our establishment we are continuously looking for ways to improve and enhance the experience we deliver to our valued hotel guests, so please rest assured your valued observations and suggestions will be reviewed and discussed by management. We look forward to your next visit to our property and appreciate your business and feedback.

Dear Joseph, thank you for your review and valued business to our establishment. We are very much glad to know you spent an overall pleasant and comfortable stay with us. Please rest assured your remarks on how we could improve have already been escalated to respective management for review and follow up. We are looking forward to your return and the opportunity to further exceed your expectations.

Dear Anastasia, thank you for posting a superb review of your stay at the Grand Beach Hotel Surfside West. We are thrilled to hear that your onsite experience was everything you had hoped for. What means the most to us is knowing that you felt well cared for by our team of service professionals who helped create an outstanding experience during your time with us. We're honored that you chose to stay with us during your vacation and we hope to host you in the future for more great memories.

Dear Angela, thank you for giving Grand Beach Hotel Surfside West the top traveler rating. We are always happy to learn when our guests have had a joyful stay with us and have enjoyed all aspects of their experience onsite. For us it has been a tremendous pleasure to look after you in the duration of your stay and we will look forward to welcoming you on your return.

Dear John, thank you for giving Grand Beach Hotel Surfside West the top traveler rating. We are always happy to learn when our guests have had a joyful stay with us and have enjoyed all aspects of their experience onsite. For us it has been a tremendous pleasure to look after you in the duration of your stay over spring break and we will look forward to welcoming you on your return.

Dear John, we appreciate you trusting the Grand Beach Hotel Surfside West as your accommodation during your recent trip to the Miami area. We are beyond thrilled to learn of your satisfaction with our convenient beachfront location and relaxing hotel atmosphere. Thank you dearly for the five-star rating you have given our facilities and services. We simply cannot wait to host you on your return visit soon.

Dear Ana, thank you for giving Grand Beach Hotel Surfside West the top traveler rating. We are always happy to learn when our guests have had a joyful stay with us and have enjoyed all aspects of their experience onsite. For us it has been a tremendous pleasure to look after you in the duration of your stay and we will look forward to welcoming you on your return.

Dear Candy, we would like to express our gratitude for your kind rating of the Grand Beach Hotel Surfside West. We work hard to make each and every guest's stay special and satisfying and to know we have achieved this in the duration of your recent visit is truly rewarding. We hope you will enjoy your next visit to property as well and would like to thank you for your review.

Dear Shavy, thank you for posting a superb review of your stay at the Grand Beach Hotel Surfside West. We are thrilled to hear that your onsite experience was everything you had hoped for. What means the most to us is knowing that you felt well cared for by our team of service professionals who helped create an outstanding experience during your time with us. We're honored that you chose to stay with us during your vacation and we hope to host you in the future for more great memories.

Dear Samah, thank you for leaving a review of your recent visit to our hotel. We do strive to provide the best of service and accommodations and are sincerely sorry, if any of the services and accommodations provided to you during your stay were anything less than that. We hope you would be glad to hear that we do have a 24-hour front desk service available at our sister location just across the street, in addition to a 24-hour guest service available to our valued hotel guests over the phone. Thank you dearly for your valued feedback. It is our hope you shall give our property another chance to earn back your trust.

Dear Susan, thank you for taking the time out of your day to give us your opinion on your most recent stay at Grand Beach Hotel Surfside West. We are glad you have had an overall great experience on property and have enjoyed our beautiful and convenient hotel location. It will be our pleasure to welcome you back soon for another joyful visit.

Dear Susan, thank you for taking the time out of your day to give us your opinion on your most recent stay at Grand Beach Hotel Surfside West. We are glad you have had an overall great experience on property. It will be our pleasure to welcome you back soon for another joyful visit.

Dear Tatyana, we are glad you gave Grand Beach Hotel Surfside West a chance and that we exceeded your expectations. It has been beyond delightful for us and the hard workings teams onsite to read through your flattering comments towards the beautiful hotel grounds, nicely appointed leisure facilities and the excellent guest rooms, which are not only extra spacious, but with comfortable bedding and the added bonus of two full bathrooms. Your patronage and support to the hotel are very important to us and we look forward to welcoming you back in the near future.

Dear Baila, thank you for leaving a review rating of your recent visit to our hotel. It has been to our regret to hear that we have left something to be desired in some aspects of your onsite experience. We very much wish you had taken the time to provide us with further details regarding the hotel areas, where we failed to live up to your expectations, so we could address these accordingly and eliminate any present shortcomings. Thank you for your review and valuable rating. We hope to have the chance to greet you back on another occasion, when we would do our best to exceed your expectations.

Dear Marilyn, thank you very much for your kind feedback. We genuinely appreciate your comments and suggestions as they assist us when reviewing the improvement we can make to our service and product going forward. We very much hope that our team’s willingness to rectify on the delayed check-in experience, which you brought to their attention, by agreeing to extend a complimentary late check-out on your departure date, managed to at least partially outweigh your disappointment. In the meantime, we would definitely work to further improve in the areas, which we can immediately affect, so we could successfully exceed your expectations on your return visit in the future. Thank you.

Dear Nassim, we would like to express our gratitude for your kind rating of the Grand Beach Hotel Surfside West. We work hard to make each and every guest's stay special and satisfying and to know we have achieved this in the duration of your recent visit is truly rewarding. We hope you will enjoy your next visit to property as well and would like to thank you for your review.

Dear Jose M, thank you for giving Grand Beach Hotel Surfside West the top traveler rating. We are always happy to learn when our guests have had a joyful stay with us and have enjoyed all aspects of their experience onsite. For us it has been a tremendous pleasure to look after you in the duration of your stay and we will look forward to welcoming you on your return.

Dear Rochel, thank you for taking the time out of your day to give us your opinion on your most recent stay at Grand Beach Hotel Surfside West. We are glad you have had an overall great experience on property. It will be our pleasure to welcome you back soon for another joyful visit.

Dear Ratza, we appreciate you staying with us and your review of the hotel. We are pleased to read you have spent an overall joyful vacation on property. It is our understanding you had higher expectations with regards to staff service, so please accept our most sincere apologies, if we fell below expectations in this particular aspect of your visit. You may rest assured that our team will be looking into the constructive feedback you have extended in your review, so we may further improve the quality of service we deliver. We aim to provide our guests with the highest standards of comfort and service and we hope that you will allow us an opportunity to exceed your expectations in the future.

Dear Marcia, we are glad you took the time to review our property as a result of your recent stay with us. We are happy your visit has been satisfying and you have overall enjoyed our facilities. At our establishment we are continuously looking for ways to improve and enhance the experience we deliver to our valued hotel guests, so please rest assured your valued observations and suggestions will be reviewed and discussed by management. We look forward to your next visit to our property and appreciate your business and feedback.

Dear Caroline, we are glad you took the time to review our property as a result of your recent stay with us. We are happy your visit has been satisfying and you have overall enjoyed our facilities. At our establishment we are continuously looking for ways to improve and enhance the experience we deliver to our valued hotel guests, so please rest assured your valued observations and suggestions will be reviewed and discussed by management. We look forward to your next visit to our property and appreciate your business and feedback.

Dear Marilyn, we appreciate you trusting the Grand Beach Hotel Surfside West as your accommodation during your recent trip to the Miami area. We are beyond thrilled to learn of your satisfaction with our convenient location and relaxing hotel atmosphere. Thank you dearly for the kind traveler rating you have given our spacious guest rooms, nicely appointed facilities and services. We simply cannot wait to host you on your return visit soon.

Dear Sarah, thank you for giving Grand Beach Hotel Surfside West the top traveler rating. We are always happy to learn when our guests have had a joyful stay with us and have enjoyed all aspects of their experience onsite. For us it has been a tremendous pleasure to look after you in the duration of your stay and we will look forward to welcoming you on your return.

Dear Aaron, we would like to express our gratitude for your kind rating of the Grand Beach Hotel Surfside West. We work hard to make each and every guest's stay special and satisfying and to know we have achieved this in the duration of your recent visit is truly rewarding. We hope you will enjoy your next visit to property as well and would like to thank you for your review.

Dear Leib, we appreciate you staying with us at the Grand Beach Hotel Surfside West. We would also like to thank you for your review and kind, four-star rating. Our team’s main priority is our guests’ relaxing and satisfying experience. We are glad you enjoyed your recent visit and hope to welcome you soon again.

Dear Nechama, it means so much to us that you chose to join us at the Grand Beach Hotel Surfside West and that you enjoyed your stay on property. We are grateful for the compliments you had to share of our beautiful hotel grounds, stunning rooftop pool area and our property's excellent location, which is also very convenient thanks to the easy walking access to dining and shopping it provides. Your kind review and feedback are greatly appreciated and will certainly be passed along to the hard working teams on property. Thank you and we look forward to your return.

Dear Jordan, we appreciate you staying with us at the Grand Beach Hotel Surfside West. We would also like to thank you for your review and kind, five-star rating. Our team’s main priority is our guests’ relaxing and satisfying experience. We are glad you enjoyed your recent visit and hope to welcome you soon again.

Dear Paula, thank you for leaving a review rating of your recent visit to our hotel. It has been to our regret to hear that we have left something to be desired in some aspects of your onsite experience. We very much wish you had taken the time to provide us with further details regarding the hotel areas, where we failed to live up to your expectations, so we could address these accordingly and eliminate any present shortcomings. Thank you for your review and valuable rating. We hope to have the chance to greet you back on another occasion, when we would do our best to exceed your expectations.

Dear Irina, thank you for your review and valued feedback. It is to our deep regret to learn about the less than favorable experience you encountered as our guest recently. We do understand and wish to once more apologize for any inconvenience you may have been caused as a result. We do appreciate you bringing your concerns to the attention of our onsite team for follow up and are truly sorry to know you felt their efforts to rectify on the matter did not prove sufficient in outweighing your disappointment. We do value your remarks and have once more escalated them to the respective department heads on premises as to ensure closer inspection is completed of the shortcomings you have outlined, in order for us to be able to better meet and exceed our guest's expectations moving forward. Please accept our apologies. We do hope to have the chance to greet you back and to change your perception for our establishment. Have a good day.

Dear Michael, thank you for your review and valued feedback. It is to our deep regret to learn about the less than favorable experience you encountered as our guest recently. We do understand and wish to once more apologize for any inconvenience you may have been caused as a result. We do appreciate you bringing your concerns to the attention of our onsite team for follow up and are truly sorry to know you felt their efforts to rectify on the matter did not prove sufficient in outweighing your disappointment. We do value your remarks and have once more escalated them to the respective department heads on premises as to ensure closer inspection is completed of the shortcomings you have outlined, in order for us to be able to better meet and exceed our guest's expectations moving forward. Please accept our apologies. We do hope to have the chance to greet you back and to change your perception for our establishment. Have a good day.

Dear Samuel-Richard, thank you for posting a superb review of your stay at the Grand Beach Hotel Surfside West. We are thrilled to hear that your onsite experience was everything you had hoped for. What means the most to us is knowing that you felt well cared for by our team of service professionals who helped create an outstanding experience during your time with us. We're honored that you chose to stay with us during your vacation and we hope to host you in the future for more great memories.