Dear Thomas, Thank you for choosing The St. Regis Bal Harbour Resort during your visit to Miami. Our location provides an escape like no other; with the Atlantic Ocean at our doorstep, the legendary Bal Harbour Shops across Collins Avenue, and much more only moments away. We are also glad that you were able to take advantage of our dazzling pools and in-house restaurants. However, we apologize for the oversight of your room. Proper action has been taken, and we are grateful for your patience. We hope you will give us another chance to provide you with the superb stay you deserve. Sincerely,Stephen PowerGeneral Manager

Dear Michael, Thank you for choosing to stay with us at The St. Regis Bal Harbour Resort. It is wonderful to know that our beautiful property, along with everything we have to offer played a part in making your stay memorable. We aim to create an environment that is both captivating and relaxing, and it is rewarding to hear when we have succeeded. We look forward to welcoming you back soon.Sincerely,Stephen Power,General Manager

Dear Renata, Thank you for the generous feedback. We are passionate about making each guest's experience seamless and meaningful, and we are pleased to know how much you loved your time with us. All of us at The St. Regis Bal Harbour Resort look forward to having you visit again.Sincerely,Stephen Power,General Manager

Dear Abraham, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Sincerely,Stephen Power,General Manager

Dear Ellona, Thank you for the wonderful review. We are thrilled we met your expectations for an exceptional stay at The St. Regis Bal Harbour Resort. We hope to have the pleasure of doing so again on your next visit.Sincerely,Stephen Power,General Manager

Dear Olof, Thank you for evaluating your stay with us. We are sorry for your disappointing dining experience and for not meeting your expectations with our decor and pool area. We remain dedicated to offering the highest levels of comfort and luxury, and your feedback is invaluable in helping us plan for the future of our property. We also want to apologize for the issues you had with our elevators. We will address this appropriately, and we want you to know we are grateful for your patience. We hope to have the opportunity to accommodate you again.Sincerely,Stephen Power,General Manager

On behalf of the St. Regis Bal Harbour Resort, we thank you for your positive feedback. We look forward to hosting you again at the Best Address in the future.

Dear Yuhe, Thank you for choosing us and for your comments regarding your stay. Please accept our sincerest apologies for the issues you experienced. We have shared your concerns with our associates, and we will take proper action to ensure each guest experiences the exceptional hospitality for which we are known. Thank you for mentioning how much you enjoyed the stunning views and we hope you will give us another opportunity to welcome you to the perfect stay you deserve.Sincerely,Stephen PowerGeneral Manager

Dear Daniel, On behalf of our Hosts, thank you for the generous rating of The St. Regis Bal Harbour Resort. We are pleased to know how much you loved your stay, and we look forward to having you visit with us again.Sincerely,Stephen Power,General Manager

Dear Daniel, On behalf of our Hosts, thank you for the generous rating of The St. Regis Bal Harbour Resort. We are pleased to know how much you loved your stay, and we look forward to having you visit with us again.Sincerely,Stephen Power,General Manager

Dear Michael, It was a pleasure reading your review of The St. Regis Bal Harbour Resort. We have an exceptional team that is committed to providing tailored, seamless service to each of our guests, so we look forward to sharing your compliments with them. We are grateful for the recommendation and look forward to welcoming you back soon.Sincerely,Stephen PowerGeneral Manager

Dear Daniel, Thank you for choosing us for your recent Miami visit. We are genuinely sorry for your disappointment with our service and the food we offer. We strive to provide an authentic stay with our caring service from each member of our team, and we are grateful for feedback that helps us improve our guest experience on all levels. We have shared your concerns with the appropriate individuals to ensure such instances are not repeated and that we serve you better moving forward. We appreciate your patience and hope you will consider staying with us again. Sincerely,Stephen Power,General Manager

Dear Roberta, Thank you for taking the time to share your review of The St. Regis Bal Harbour Resort. We are disappointed that we missed some opportunities to show you our commitment to service excellence. We regret not meeting your expectations, and we want to thank you for your patience. However, we appreciate your kind remarks about our accommodations. We hope to have another opportunity on your next visit to Miami to provide you with the superb hospitality for which we are known. Sincerely,Stephen PowerGeneral Manager

Dear Maria, Thank you for staying with us and for your gracious rating. On behalf of all of us at The St. Regis Bal Harbour Resort, we would like to invite you for another outstanding visit.Sincerely,Stephen PowerGeneral Manager

Hello Juan, On behalf of our associates, thank you for the generous rating of The St. Regis Bal Harbour Resort. We are pleased to know how much you loved your stay, and we look forward to having you visit with us again.Sincerely,Stephen Power,General Manager

Dear Kevin, Thank you for choosing The St. Regis Bal Harbour Resort during your visit to Miami. Our location provides an escape like no other; with the Atlantic Ocean at our doorstep, the legendary Bal Harbour Shops across Collins Avenue, and much more only moments away. We appreciate you sharing how much you enjoyed your stay and our excellent location, and we look forward to your next visit.Sincerely,Kashmira ManeckjiDirector of Operations

Dear Adel, Thank you for being our guest at The St. Regis Bal Harbour Resort. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Miami.Sincerely,Kashmira ManeckjiDirector of Operations

Dear Luis, Thank you for being our guest at The St. Regis Bal Harbour Resort, and for taking the time to leave your review. We appreciate your generous rating and look forward to welcoming you back soon. Sincerely,Kashmira ManeckjiDirector of Operations

Dear Alida, Thank you for your review of your stay. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Sincerely,Kashmira ManeckjiDirector of Operations

Dear James, On behalf of our associates, thank you for the generous review. Perfect for celebratory getaways or family vacations, The St. Regis Bal Harbour Resort offers a haven of oceanfront luxury and flawless service. We are pleased to know how much you loved your stay, and we look forward to having you visit with us again soon.Sincerely,Kashmira ManeckjiDirector of Operations

Dear Jeanette, Thank you for rating your stay at The St. Regis Bal Harbour Resort. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Sincerely,Kashmira ManeckjiDirector of Operations

Dear Todd, We want to thank you for your stay and for taking the time to post your review. We sincerely apologize for the issues you experienced during your stay. We value our guests' feedback, and we will take the proper action to improve going forward. With that being said, we appreciate your kind comments about our prime location and courteous staff. We hope we can have another opportunity to provide you with the exceptional stay you deserve.Sincerely,Kashmira ManeckjiDirector of Operations

Dear Angeles, We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience.Sincerely,Kashmira Maneckji,Director of Operations

Dear Sharlene, Thank you for letting us know your visit to The St. Regis Bal Harbour Resort was perfect in every way. We strive to provide every guest with an unparalleled experience at our luxury resort, emphasizing impeccable service and signature St. Regis rituals. We appreciate the generous rating and look forward to welcoming you back soon.Sincerely,Kashmira Maneckji,Director of Operations

Dear Joanna, We are pleased you loved your stay with us. Perfect for celebratory getaways or family vacations, The St. Regis Bal Harbour Resort offers a haven of oceanfront luxury and flawless service. Thank you for being our guest, and we look forward to your return. Sincerely,Kashmira Maneckji,Director of Operations

Dear Jennifer, Thank you for choosing The St. Regis Bal Harbour Resort during your visit to Miami. Our location provides an escape like no other; with the Atlantic Ocean at our doorstep, the legendary Bal Harbour Shops across Collins Avenue, and much more only moments away. We appreciate you sharing how much you enjoyed your stay and our excellent location, and we look forward to your next visit.Sincerely,Kashmira ManeckjiDirector of Operations

Dear Nicholas, Thank you for taking the time to post your feedback. We appreciate your patience, and you have our assurance that we will share your message appropriately. Sincerely,Management

Dear Mr. Miguel, Thank you for choosing The St. Regis Bal Harbour Resort and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Kashmira ManeckjiDirector of Operations

Dear Max, On behalf of our associates, thank you for the generous rating. Perfect for celebratory getaways or family vacations, The St. Regis Bal Harbour Resort offers a haven of oceanfront luxury and flawless service. We are pleased to know that you enjoyed your stay, and we look forward to having you visit with us again.Sincerely,Kashmira ManeckjiDirector of Operations

Dear Max, Thank you for the perfect rating. We are glad you had a wonderful time at The St. Regis Bal Harbour Resort. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,Kashmira ManeckjiDirector of Operations

Dear Ana, Thank you for being our guest at The St. Regis Bal Harbour Resort. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our team, and we look forward to being your home every time your travels bring you to Miami.Sincerely,Kashmira ManeckjiDirector of Operations

Dear Guest, We are glad you enjoyed your time at The St. Regis Bal Harbour Resort. Thank you for your nice rating, and we look forward to your next visit.Sincerely,Kashmira ManeckjiDirector of Operations

Dear Maria, Thank you for choosing The St. Regis Bal Harbour Resort. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We look forward to welcoming you again soon.Sincerely,Kashmira ManeckjiDirector of Operations

Dear Ali, We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience.Sincerely,Kashmira ManeckjiDirector of Operations

Dear Penina, Thank you for being our guest at The St. Regis Bal Harbour Resort. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay along with our exemplary service. We will enjoy sharing your compliments with our team, and we hope to be your home every time your travels bring you to Miami.Sincerely,Kashmira Maneckji,Director of Operations

Dear IBRAHIM, Thank you for the warm compliments regarding your stay at The St. Regis Bal Harbour Resort. It is lovely to know how much you enjoyed our flawless service, gorgeously appointed accommodations, and breathtaking views. We appreciate you taking the time to share your experience, and we look forward to your next visit.Sincerely,Kashmira Maneckji,Director of Operations

Dear Angela, Thank you for letting us know your visit to The St. Regis Bal Harbour Resort was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Sincerely,Kashmira Maneckji,Director of Operations

Dear Jeff, Thank you for taking the time to review our resort. We apologize for not meeting your expectations this time and appreciate you bringing this concern to our attention. We are grateful for your valuable comments, as we always strive to improve our guest experience. We hope to have the opportunity to make your next stay exceptional in every respect.Sincerely,Kashmira Maneckji,Director of Operations

Dear Felix, On behalf of our associates, thank you for the excellent rating. We are passionate about making each guest's stay seamless and meaningful, and we are pleased to know how much you loved your time with us. All of us at The St. Regis Bal Harbour Resort look forward to having you visit again.Sincerely,Kashmira Maneckji,Director of Operations

Dear Evangelos, It was our pleasure welcoming you to The St. Regis Bal Harbour Resort. We are delighted that your experience was perfect from beginning to end. We enjoy knowing that our guests can relax and feel at home in their gorgeously appointed rooms and awaken each morning to the gentle breeze of the Atlantic. On behalf of all of us, we thank you for taking the time to review our hotel, and we look forward to seeing you again soon.Sincerely,Kashmira Maneckji,Director of Operations

Dear Paula, Thank you for the excellent rating of our hotel, The St. Regis Bal Harbour Resort. We are dedicated to elevating our guest's experience and exceeding expectations, and we love knowing how much you enjoyed your time with us. We hope you will come back to see us soon.Sincerely,Kashmira Maneckji,Director of Operations

Dear Jack, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to The St. Regis Bal Harbour Resort.Sincerely,Kashmira Maneckji,Director of Operations

Dear David, It was our pleasure welcoming you to The St. Regis Bal Harbour Resort. We are delighted that your experience was perfect from beginning to end. We enjoy knowing that our guests can relax and feel at home in their gorgeously appointed rooms and awaken each morning to the gentle breeze of the Atlantic. We are also glad you enjoyed the amenities we offer, especially our Tranquility pool. On behalf of all of us, we thank you for taking the time to review our hotel, and we look forward to your next visit.Sincerely,Kashmira Maneckji,Director of Operations

Dear KELLY, thank you for being our guest at The St. Regis Bal Harbour Resort. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our team, and we appreciate your kind recognition of their exemplary service. It was a pleasure hosting you, your husband, and your loyal companion, and we look forward to being your home every time your travels bring you all to Miami.Sincerely,Kashmira Maneckji,Director of Operations

Dear Yusimi, Thank you for evaluating your time here at The St. Regis Bal Harbour Resort. We are delighted that our modern and welcoming accommodations provided you with a relaxing retreat during your visit to our beautiful city. We are also thrilled to hear about the exceptional service you received from our associates. We will share your gracious remarks with them and hope to welcome you back soon for another compelling stay.Sincerely,Kashmira Maneckji,Director of Operations

Dear Derek, thank you for taking the time to evaluate our hotel. We are genuinely sorry for your disappointing experience. We hope to have another opportunity to welcome you back and show you our commitment to providing exceptional hospitality. Sincerely, Kashmira Maneckji, Director of Operations

Dear Cinthya, thank you for your outstanding review of The St. Regis Bal Harbour Resort. It is wonderful to know you loved our inviting property and extraordinary hospitality. Evaluations like these inspire and motivate our team to continue delivering exceptional service. We are delighted to read that you found our resort to be the best, and we look forward to hosting you and your husband again for another meaningful stay. Sincerely, Kashmira Maneckji, Director of Operations

Dear Rachelle, thank you for your fantastic review of The St. Regis Bal Harbour Resort. It is inspiring to know you loved not only our elegant property and impeccable hospitality but also our gorgeously appointed rooms and the excellent amenities we offer, including our pool and spa. Our associates are passionate about connecting with our guests, and we will enjoy sharing your warm compliments with them. We look forward to seeing you again soon. Sincerely, Kashmira Maneckji, Director of Operations

Dear Heather, thank you for your feedback about The St. Regis Bal Harbour Resort. We are glad you had an exceptional stay and that you were able to take advantage of our excellent amenities. It was our pleasure being a part of your Miami visit, and we look forward to seeing you again soon. Sincerely, Kashmira Maneckji, Director of Operations