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Avis sur WoodSpring Suites Miramar

2.5 out of 5
WoodSpring Suites Miramar
3660 Red Road, Miramar, FL

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 281 avis sur 724." "
Note des voyageurs de 8 (Bien), d’après 157 avis sur 724." "
Note des voyageurs de 6 (Satisfaisant), d’après 108 avis sur 724." "
Note des voyageurs de 4 (Médiocre), d’après 63 avis sur 724." "
Note des voyageurs de 2 (Horrible), d’après 115 avis sur 724." "

7,8/10

Propreté

7,6/10

Personnel et service

7,2/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

4/10 Médiocre

william marquez

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
the room was dirty and without service
Séjour de 7 nuits en août 2023
Réponse de Manager le 25 août 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Satisfaisant

Léa

Séjour de 7 nuits en juillet 2023
Réponse de Manager le 28 juil. 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Satisfaisant

laurie, montreal

Voyage en couple
Les points faibles : Propreté
J'adorais cette endroit, la place etait bien situé pas trop cher, mais celle année, pas propre des les lieux communs, pas de nettoyage et surtout surtout trouver 3 coquerelles dans ma chambre alors pour moi c'est devenu un gros non !!!!
Réponse de Manager le 10 janv. 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Médiocre

jean-pierre

Les points faibles : Propreté et confort de la chambre
Séjour de 4 nuits en février 2022

8/10 Bien

laurie, montreal

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Bien mais sans plus. Les employes et la clientele ne respecte pas les consignes de distanciation et le port du masque.
Séjour de 14 nuits en décembre 2021

8/10 Bien

Gary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient
Séjour de 2 nuits en mai 2024

2/10 Horrible

christina

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Extremely dirty. Beds were very uncomfortable and the room smelt like weed.
Séjour de 2 nuits en mai 2024
Réponse de Manager le 17 mai 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Satisfaisant

Gary

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mai 2024
Réponse de Manager le 17 mai 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

2/10 Horrible

Yumisleidy

Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No se lo recomiendo a nadie , extremadamente sucio y mal olor
Séjour de 1 nuit en mai 2024
Réponse de Manager le 10 mai 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Horrible

Pio

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mucho ruido
Séjour de 1 nuit en mai 2024
Réponse de Manager le 10 mai 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Eric

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice
Séjour de 1 nuit en avril 2024
Réponse de Manager le 10 mai 2024
Thank you.

6/10 Satisfaisant

jarmo

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Shut of elevator said out order being handicap it's hard to get in 3 floors to room
Séjour de 2 nuits en mai 2024
Réponse de Manager le 10 mai 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en mars 2024
Réponse de Manager le 3 mai 2024
Thank you.

4/10 Médiocre

Esteban

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The lady at the front desk was courteous and accommodating. The only positive thing about my stay there…
Séjour de 1 nuit en avril 2024
Réponse de Manager le 3 mai 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Julio, SAN PEDRO SULA

Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 mai 2024
Thank you.

4/10 Médiocre

david

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Manager le 29 avr. 2024
Thank you.

2/10 Horrible

Devin

I had never arrived to the hotel and was still charged.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 25 avr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Horrible

Kierra

Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 mai 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

2/10 Horrible

Faheem

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
My Television did not work. The paint was peeling off the wall in the bathroom and the window blinds did not work.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 25 avr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Satisfaisant

Sean

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 9 nuits en avril 2024
Réponse de Manager le 25 avr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

8/10 Bien

einar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 25 avr. 2024
Thank you.

4/10 Médiocre

George

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laundry facilities. Free coffee. Full-size fridge in room. Ample free parking. Good location. Elevator was out of service. Extra strong cleaning chemical smell upon arrival to room. Floors dirty. Uncomfortable bed and pillows. Noisy. Slamming doors. No blow dryer. No tissue. No bathmat. No housekeeping service / towel exchange included unless you stay for more than two weeks. Although the building is less than five years old, it is not well-maintained. Stairways were dirty and smelled of marijuana. Garbage containers overflowing in common areas. We would not recommend this hotel.
Séjour de 4 nuits en avril 2024
Réponse de Manager le 25 avr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Horrible

Hank

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is very noisy and the decision to remove daily housekeeping is not bad one. The customer service is poor and there is a need to consider training for the front desk staff.
Séjour de 7 nuits en avril 2024
Réponse de Manager le 25 avr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Satisfaisant

Demarcus

Voyage d’affaires
Les points faibles : Personnel et service
Property has people who live in the property from government programs. Makes the property run down
Séjour de 2 nuits en février 2024
Réponse de Manager le 15 avr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 Médiocre

Cherryl

Voyage d’affaires
Les points forts : Propreté et équipements
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
I did not like having to walk up 4 flights of stairs because the elevator was not in service. Also, one of the staff members who was cleaning the rooms responded in a very rude tone when I requested a towel, Overall, my stay was pleasant.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 15 avr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Eric

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great place
Séjour de 3 nuits en avril 2024
Réponse de Manager le 12 avr. 2024
Thank you for staying with us.

10/10 Excellent

Camilo

Séjour de 3 nuits en avril 2024
Réponse de Manager le 3 mai 2024
Thank you.

4/10 Médiocre

Deborah

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The room was old with old peeling leather chair..the bed and linen was cheap..the building needs pressure washing or painting..WOULD NOT stay there again
Séjour de 1 nuit en mars 2024
Réponse de Manager le 1 avr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Satisfaisant

Fiorella

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Great location and friendly staff but the hotel is very dated and the elevator was not working, we were staying on the 4th floor.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 1 avr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Horrible

ANDREA

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bad ambiance Only truckers Dirty Basic staff Lights went off with any thing plugged
Séjour de 8 nuits en mars 2024
Réponse de Manager le 1 avr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Satisfaisant

Mary

It was different but nice .
Séjour de 8 nuits en mars 2024
Réponse de Manager le 1 avr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Horrible

Bruce

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
knew it was not going to be the best place to stay when there were 2 police cars out front when we arrived. The front desk gal was fabulous, really kind and helpful and since we arrived so late we went for the stay. The whole place justs stinks, it smells so bad, I can't put my finger on it just yuck, like a mix of rotten garbage, mold and mildew. The floors felt slimy underfoot and turned the soles of my feet black, the fan in the bathroom didn't work, in fact the room had a wiring fault and there was no electricity in it all night, and the elevator was also broken so we had to haul our bags up 4 flights of stairs. There are zero amenities - no cups, no facial tissue, no extra toilet paper. The window catch was broken, thankfully so that the window could be opened, the blinds were broken, people were yelling up and down the halls most of the night. Stay at your own risk, a truly horrific experience except for the staff, they were great. (Your talent is wasted there, find a better hotel to work in!)
Réponse de Manager le 1 avr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Kelvin

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
VERY CLEAN AND THE BATHROOM WAS EXPECTACULAR
Séjour de 1 nuit en mars 2024
Réponse de Manager le 25 mars 2024
Thank you.

8/10 Bien

Marie

Voyage en famille avec de jeunes enfants
Les points forts : Équipements
Nice for quick last minute trip
Séjour de 2 nuits en mars 2024
Réponse de Manager le 25 mars 2024
Thank you.

10/10 Excellent

Tiffany

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Hotel was very clean, staff was friendly, and it provided amenities like ( gym and laundry). The only downside was elevator was out. Staff did accommodate moving me to different room. Overall great experience and great management.
Séjour de 7 nuits en mars 2024
Réponse de Manager le 25 mars 2024
Thank you for staying with us.

2/10 Horrible

Ronald

Séjour de 2 nuits en mars 2024
Réponse de Manager le 8 avr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Julyann

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff were very friendly, peaceful place.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 25 mars 2024
Thank you.

2/10 Horrible

Colleen

Séjour de 9 nuits en mars 2024
Réponse de Manager le 25 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

10/10 Excellent

Erica

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Checkin was very professional. Very clean.
Séjour de 2 nuits en mars 2024
Réponse de Manager le 25 mars 2024
Thank you.

4/10 Médiocre

Claire

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The elevator has been broken for weeks, and they didn't disclosure it when we booked it.
Séjour de 2 nuits en mars 2024
Réponse de Manager le 14 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

ROCIO

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Manager le 14 mars 2024
Thank you.

8/10 Bien

Jorge

Séjour de 1 nuit en mars 2024
Réponse de Manager le 1 avr. 2024
Thank you.

6/10 Satisfaisant

María Eugenia

Les points forts : Personnel et service
We were on the fourth floor, and the elevator didn't work. Cleaning was more or less
Séjour de 2 nuits en mars 2024
Réponse de Manager le 11 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Alexandra

Séjour de 1 nuit en mars 2024
Réponse de Manager le 1 avr. 2024
Thank you.

2/10 Horrible

Sully

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Manager le 11 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

10/10 Excellent

Antrawn, Hollywood

Les points forts : Propreté
Enjoy my stay
Séjour de 2 nuits en février 2024
Réponse de Manager le 8 mars 2024
Thank you.

8/10 Bien

Tichard

Séjour de 1 nuit en février 2024
Réponse de Manager le 1 avr. 2024
Thank you.

10/10 Excellent

Noemi, Orlando

Voyage en famille
Les points forts : Propreté et personnel et service
My stay was great it is a extended stay and people live here i was just here for a week and the only thing was the Elevertor was not working at all my 1st stay was wobbling and next day no good i had surgery lots more people had surgery and for them up and down stair my God not at all great but i thank god for front desk woman that help me change my room I don't know her name but she having a baby boy may God bless them both she really help. Now for a cleaning woman that was there on the day Elevator was not working cuz at the time i just came from surgery and i was not going up those stair so she need to mind her business and do her job she was instigating an issue that had to be resolve with front desk not her you do not need people like that working there. I can go fine out names put it up in here but they know who they are so CAN YOU PLEASE HAVE ELEVATOR FIX THAT'S WAS A SCARY SITUATION AND I WAS ON IT VERY BAD LAW SUITE THAT WOULD OF BEEN CUZ THE ELEVATOR DID FALL AND THANK GOD NOONE WAS HURT .....BUT over all the place is great oh kids and animals around ....
Séjour de 7 nuits en février 2024
Réponse de Manager le 8 mars 2024
Thank you for staying with us. We working on getting the elevator fixed.

6/10 Satisfaisant

William

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
I don’t like is the elevator wasn’t work no discount for it and the room no clean and smelled like food
Séjour de 2 nuits en mars 2024
Réponse de Manager le 4 mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Abisai, Miami

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was kind of worried about this place after reading the reviews, but I didn’t encounter anything that I read. Parking was plentiful. The little interaction I had with staff was always pleasant. The room was clean. I was shocked that the rooms had a full fridge, kitchen style sink, overhead microwave and two electric stove tops. I loved that! The bathroom was decent sized. The toilet position was a bit lower than what I’m used to but still comfortable. The bed at first sight did not look comfortable but I was wrong. It felt amazing and helped me relax with my bad back. TV was a good size with a fair selection of regular basic cable channels and some premium movie channels (showtime, etc.) There is no pool on property but there is a lake where you can sit and watch the sunset if you’d like and it’s with-in walking distance of many restaurants. After the lobby closes for the night, you DO NEED your hotel key card to get in as all the doors are locked from the outside in so that’s a security feature I loved. Check out was fast. Check-in was fairly quick too. If you pay with a card there is no deposit but if you pay for your stay with Cash, there is a $100 deposit. That was not stated the Expedia website where I booked my stay. Overall I was pleasantly surprised. I would recommend this hotel. I will definitely stay here again if I’m in this area and need a budget friendly hotel.
Séjour de 1 nuit en février 2024
Réponse de Manager le 1 mars 2024
Thank you for staying with us.