Fassade der Unterkunft

Bewertungen von Fairmont The Queen Elizabeth

4.5 out of 5
Fairmont The Queen Elizabeth
900 Boulevard Rene Levesque West, Montreal, QC

Bewertungen

8.4

Sehr gut

627 von insgesamt 1121 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
242 von insgesamt 1121 Gästebewertungen haben eine Bewertung von 8 - Gut" "
125 von insgesamt 1121 Gästebewertungen haben eine Bewertung von 6 - Okay" "
81 von insgesamt 1121 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
46 von insgesamt 1121 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.0/10

Sauberkeit

8.8/10

Personal & Service

8.4/10

Ausstattung

8.8/10

Zustand der Unterkunft

8.6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Justin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Kommen gerne wieder
Super Hotel
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Maria am 18. Dez. 2023
Dear Mr. Justin,Thank you for the great review of our hotel.We are pleased to read that you enjoyed your stay at Fairmont The Queen Elizabeth.We look forward to welcoming you again soon.Sincerely,The Guest Relations Team

10/10 – Hervorragend

Susanna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Maria am 18. Dez. 2023
Dear Susanna,We would like to thank you for your great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

10/10 – Hervorragend

Esther

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Propreté des lieux, très bon service du personnel, Belles installations pour le sport et la détente ( piscine, spa, gym avec entre autre salle de spinning)
Aufenthalt von 1 Nacht im April 2024
Antwort von Maria am 29. Apr. 2024
Madame Esther,Nous vous remercions pour vos commentaires suite à votre séjour à l’Hôtel Fairmont Le Reine Elizabeth.C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons surtout pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille fort et avec dévouement jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir à nouveau, nous vous prions de croire, Madame Esther, en l’expression de nos sentiments les meilleurs.Cordialement,L’Équipe du Service à la Clientèle

10/10 – Hervorragend

Lisa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great rooms, and layout. We had the junior suite. No microwave was a down fall. Also, personal use of mini fridge is subject to a fee which is something that is unmentioned. My second time staying, it’s in a great location.
Aufenthalt von 3 Nächten im April 2024
Antwort von Maria am 29. Apr. 2024
Dear Ms. Lisa,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to have the opportunity to welcome you again during your next visit to Montreal. Sincerely,The Guest Relations Team

8/10 – Gut

Mikael

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von Maria am 29. Apr. 2024
Dear Mr. Mikael,We would like to thank you for your review of our hotel.We are pleased to learn that you enjoyed your recent stay at Fairmont The Queen Elizabeth.We look forward to welcoming you again soon.Sincerely,The Guest Relations Team

10/10 – Hervorragend

Clarke

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing
Aufenthalt von 3 Nächten im April 2024
Antwort von Maria am 29. Apr. 2024
Dear Clarke,Thank you very much for your great review of our hotel.We are pleased to learn that you enjoyed your recent stay at Fairmont The Queen Elizabeth.We look forward to welcoming you again soon.Sincerely,The Guest Relations Team

8/10 – Gut

Lydia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Maria am 29. Apr. 2024
Dear Ms. Lydia,Thank you very much for the review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

10/10 – Hervorragend

Sandy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Maria am 29. Apr. 2024
Dear Sandy,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

10/10 – Hervorragend

MARIO

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient location with plenty of coffee/dining options. Super helpful staff!
Aufenthalt von 2 Nächten im April 2024
Antwort von Maria am 26. Apr. 2024
Dear Mario,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.We look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team

10/10 – Hervorragend

Jeffrey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel
Aufenthalt von 2 Nächten im April 2024
Antwort von Maria am 23. Apr. 2024
Dear Mr. Jeffrey,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We are delighted to read that you enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.We look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team

10/10 – Hervorragend

Marc-André

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Peaceful
Aufenthalt von 1 Nacht im April 2024
Antwort von Maria am 23. Apr. 2024
Dear Marc-Andre,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

10/10 – Hervorragend

ROUZI

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very much enjoyed
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Maria am 22. Apr. 2024
Dear Rouzi,We would like to thank you for your great review of our hotel.We are pleased to learn that you enjoyed your recent stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

10/10 – Hervorragend

Anne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tout est excellent
Aufenthalt von 1 Nacht im April 2024
Antwort von Maria am 22. Apr. 2024
Madame Anne,Nous vous remercions pour vos commentaires suite à votre séjour à l’Hôtel Fairmont Le Reine Elizabeth.C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons surtout pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille fort et avec dévouement jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir à nouveau, nous vous prions de croire, Madame Annie, en l’expression de nos sentiments les meilleurs.Cordialement,L’Équipe du Service à la Clientèle

10/10 – Hervorragend

Jean-Philippe

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 3 Nächten im April 2024
Antwort von Maria am 22. Apr. 2024
Dear Jean-Philippe,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

2/10 – Ungenügend

Michael

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Long line at check in with staff standing around talking.
Aufenthalt von 1 Nacht im April 2024
Antwort von Maria am 18. Apr. 2024
Dear Mr. Michael,Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth.Exceptional service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.Please, allow us to express our sincerest apologies about your check-in experience. Rest assured that we have taken the appropriate measures to address the problem in order to prevent any future occurrences.We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team

4/10 – Schlecht

Begum

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Good location. Hotel is outdated. They charged us the full price of the room again even though we had paid in full since we used Expedia to book.
Aufenthalt von 2 Nächten im April 2024
Antwort von Maria am 18. Apr. 2024
Dear Begum,Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth.Please, allow us to express our sincere apologies related to your invoices.. Rest assured that we have taken the appropriate measures in order to prevent any future occurrence.We hope that you will present us the opportunity to welcome you again in the near future. Sincerely,The Guest Relations Team

10/10 – Hervorragend

Elizabeth

The location was ideal for our venue
Aufenthalt von 1 Nacht im April 2024
Antwort von Maria am 17. Apr. 2024
Dear Ms. Elizabeth,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

4/10 – Schlecht

Tom, Dunnville

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Lock to room didn't work, 4 trips to front desk to make new keys to no avail. security took lock apart at 11:30pm. not a good experience.
Aufenthalt von 1 Nacht im April 2024
Antwort von Maria am 16. Apr. 2024
Dear Mr. Tom,Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth.Please, allow us to express our sincerest apologies about your experience with the lock to your room. Rest assured that we have taken the appropriate measures to address the problem in order to prevent any future occurrences.We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team

10/10 – Hervorragend

Jerrish

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Pleasant stay with great view
Aufenthalt von 1 Nacht im April 2024
Antwort von Maria am 16. Apr. 2024
Dear Jerrish,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

10/10 – Hervorragend

Eddie

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Mattresses were great, connected to Gare Centrale, walking distance to many restaurants (Dunns was delicious). Room was modern and updated, hallways were refreshed (8th floor). Apparently they have a barbie room.
Aufenthalt von 1 Nacht im April 2024
Antwort von Maria am 16. Apr. 2024
Dear Mr. Eddie,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We greatly value and appreciate your positive feedback and it will be our pleasure to share your kind compliments with our team. Your experience will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests.Thank you again for sharing your experience and we look forward to welcoming you again in the near future.Sincerely,The Guest Relations Team

10/10 – Hervorragend

Francois

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Endroit très propre et agréable
Aufenthalt von 1 Nacht im April 2024
Antwort von Maria am 15. Apr. 2024
Monsieur Francois,Nous vous remercions pour vos commentaires suite à votre séjour à l’Hôtel Fairmont Le Reine Elizabeth.C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons surtout pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille fort et avec dévouement jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir à nouveau, nous vous prions de croire, Monsieur Francois, en l’expression de nos sentiments les meilleurs.Cordialement,L’Équipe du Service à la Clientèle

10/10 – Hervorragend

R

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Maria am 15. Apr. 2024
Dear Guest,Thank you very much for the great review of our hotel.We are pleased to learn that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

10/10 – Hervorragend

David

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great check in. Great atmosphere. Great place to stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Maria am 15. Apr. 2024
Dear Mr. David,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.We look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team

10/10 – Hervorragend

darryl

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Maria am 15. Apr. 2024
Dear Darryl,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

8/10 – Gut

Ian, Surrey

Aufenthalt von 1 Nacht im April 2024
Antwort von Maria am 30. Apr. 2024
Dear Ian,Thank you for your review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

10/10 – Hervorragend

Eugenio

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and convenient. Price of hotel was fair. price of additional services extreme.
Aufenthalt von 3 Nächten im April 2024
Antwort von Maria am 8. Apr. 2024
Dear Mr. Eugenio,We would like to thank you for your review of our hotel.We are pleased that you enjoyed your recent stay at Fairmont The Queen Elizabeth.We hope to have the opportunity to welcome you again during your next visit to Montreal.Sincerely,The Guest Relations Team

10/10 – Hervorragend

Kimberly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great time
Aufenthalt von 2 Nächten im April 2024
Antwort von Maria am 8. Apr. 2024
Dear Ms. Kimberly,We would like to thank you for your review of our hotel.We are delighted to learn that you enjoyed your recent stay at Fairmont The Queen Elizabeth.We look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team

10/10 – Hervorragend

Daniela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Maria am 15. Apr. 2024
Dear Daniela,We would like to thank you very much for your great review of our hotel.We are pleased to learn that you enjoyed your stay at Fairmont The Queen Elizabeth.We look forward to welcoming you during your next trip to Montreal.Sincerely,The Guest Relations Team

10/10 – Hervorragend

Sasha

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Service and room cleanliness is superb!
Aufenthalt von 1 Nacht im April 2024
Antwort von Maria am 8. Apr. 2024
Dear Sasha,Thank you very much for your great review of our hotel.We are delighted to learn that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

2/10 – Ungenügend

Vito

Aufenthalt von 1 Nacht im April 2024
Antwort von Maria am 29. Apr. 2024
Dear Mr. Vito,Thank you for having taken the time to submit a review of our hotel.We hope to have the opportunity to better serve next time.Sincerely,The Guest Relations Team

6/10 – Okay

Raymond, Halifax

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Been staying here for years. Disappointed today with a $350 room where they wanted to have me pay an extra 16.40 for internet. Really! Do better.
Aufenthalt von 1 Nacht im April 2024
Antwort von Maria am 8. Apr. 2024
Dear Mr. Raymond,We would like to thank you for your review of our hotel.We would like to mention that Wifi is offered for free to all our guests with the ALL Loyalty Card as part of the many benefits that this card offers. We apologize if this information was not provided to you upon arrival. We hope to have the chance to welcome you again in the future. Sincerely,The Guest Relations Team

10/10 – Hervorragend

Mark

Aufenthalt von 1 Nacht im April 2024
Antwort von Maria am 25. Apr. 2024
Dear Mark,Thank you for your great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

8/10 – Gut

Pierre

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Maria am 8. Apr. 2024
Dear Mr. Pierre,We would like to thank you for your review of our hotel.We are delighted to learn that you enjoyed your recent stay at Fairmont The Queen Elizabeth.We look forward to welcoming you again soon.Sincerely,The Guest Relations Team

6/10 – Okay

Anisha

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von Maria am 8. Apr. 2024
Dear Ms. Anisha,Thank you for having taken the time to send a review of our hotel.We hope to better serve you during your next visit.Sincerely,The Guest Relations Team

6/10 – Okay

Geoffrey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and beautiful city, but the price was way too expensive for the room we stayed in. The room was very small and very typical at an upscale price. We try and stay once a year, but this will be the last year unless prices improve dramatically.
Aufenthalt von 1 Nacht im März 2024
Antwort von Maria am 4. Apr. 2024
Dear Mr. Geoffrey,Thank you for taking the time to complete a survey following your recent stay at Fairmont The Queen Elizabeth.We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team

4/10 – Schlecht

Paul

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Need to work on staff
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Maria am 1. Apr. 2024
Dear Mr. Paul,Thank you very much for taking the time to share your comments regarding your recent stay at Fairmont The Queen Elizabeth.Exceptional service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.Please, allow us to express our sincerest apologies about your experience. Rest assured that we have taken the appropriate measures to address your comment to prevent any future occurrences.We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team

10/10 – Hervorragend

Francesca

Aufenthalt von 1 Nacht im März 2024
Antwort von Maria am 1. Apr. 2024
Dear Francesca,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

6/10 – Okay

Antony, london

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good quality rooms and nice central location. Not rating higher as disgraceful for a hotel like this to charge an additional fee to leave your bag for a few hours. Also hotel bar was somewhat understaffed - albeit when you get served, the staff are great!
Aufenthalt von 5 Nächten im März 2024
Antwort von Maria am 3. Apr. 2024
Dear Mr. Anthony,We would like to thank you for having sent a review of our hotel.We hope to have the opportunity to welcome you again during your next visit to Montreal.Sincerely,The Guest Relations Team

10/10 – Hervorragend

robyn

Aufenthalt von 1 Nacht im März 2024
Antwort von Maria am 18. Apr. 2024
Dear Robyn,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

2/10 – Ungenügend

Caroline

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Very disappointing
Aufenthalt von 1 Nacht im März 2024
Antwort von Maria am 25. März 2024
Dear Ms. Caroline,Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth.Exceptional service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team

10/10 – Hervorragend

Danielle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Maria am 21. März 2024
Dear Ms. Danielle,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team

8/10 – Gut

Eileen

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Their fire alarm systems malfunctioned at midnight and caused an alarm. We evacuated and had to run around outside with our kids in our pjs. They did not manage the situation well at all. No information, no one directing. They acted as if everything was normal
Aufenthalt von 3 Nächten im März 2024
Antwort von Maria am 18. März 2024
Dear Ms. Eileen,Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth.Exceptional service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.Please, allow us to express our sincere apologies about your experience with the fire alarm. Rest assured that we have taken the appropriate measures to address your comments in order to improve the experience in these cases.Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team

8/10 – Gut

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Je m’aurais attendu à plus pour le prix mais cetais bien en général
Aufenthalt von 1 Nacht im März 2024
Antwort von Maria am 18. März 2024
Monsieur David,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous espérons avoir l'opportunité de mieux servir pendant votre prochaine visite. Veuillez agréer, Monsieur David, nos salutations distinguées.Cordialement,L’Équipe du Service à la Clientèle

10/10 – Hervorragend

Kathleen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was quick and easy valet, food, concierge, check in and we did fast check out
Aufenthalt von 1 Nacht im März 2024
Antwort von Maria am 18. März 2024
Dear Ms. Kathleen,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.We look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team

10/10 – Hervorragend

Olivia

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love this hotel great place to stay with kids ! The pool is a great benefit along with quick room service . Comfy beds
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Maria am 15. März 2024
Dear Ms. Olivia,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope your next visit will be as pleasant as this one.Sincerely,The Guest Relations Team

6/10 – Okay

Denis

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Maria am 13. März 2024
Dear Mr. Denis,Thank you for having taken the time to send a review about our hotel.We hope to have the opportunity to better serve you during your next visit.Sincerely,The Guest Relations Team

10/10 – Hervorragend

Jennifer

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The staff were exceptional. From the reception desk, concierge, and bellman. Extremely courteous, pleasant and helpful. Valet parking was very simple and convenient. Great location.
Aufenthalt von 3 Nächten im März 2024
Antwort von Romane Duplessy am 11. März 2024
Bonjour Jennifer,Thank you so much for the great review! We're delighted to hear that our staff, from the reception desk to the concierge and bellman, exceeded your expectations with their exceptional service. We truly appreciate your kind words and hope to welcome you back soon!Sincerely, Romane Duplessy, Assistant Front Office Director

10/10 – Hervorragend

David, Belleville

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel, very clean, staff are extremely professional, close to the Bell Centre and restaurants. Great coffee shops in main lobby too. After the game went to the hotel bar for a few drinks and once again the staff were awesome! Would highly recommend this hotel for any stays in downtown Montreal. This hotel is always my first choice when in Montreal.
Aufenthalt von 1 Nacht im März 2024
Antwort von Maria am 11. März 2024
Dear Mr. David,We very much appreciate your comments regarding your recent stay at Fairmont The Queen Elizabeth. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.We look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team

10/10 – Hervorragend

Heather

Mit der Familie gereist
Such an amazing hotel excellent staff that are very helpful
Aufenthalt von 1 Nacht im März 2024
Antwort von Romane Duplessy am 11. März 2024
Bonjour Heather,Thank you for your wonderful feedback! We're delighted to hear that you had an amazing experience at our hotel and found our staff to be excellent and helpful. We look forward to hosting you again in the future!Sincerely, Romane Duplessy Assistant Front Office Director

8/10 – Gut

Stessy

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The area from central station is not so kid friendly if you have car seats or strollers as there is no elevators only escalators .
Aufenthalt von 1 Nacht im März 2024
Antwort von Maria am 4. März 2024
Dear Guest,Thank you for having taken the time to complete a review of our hotel.We hope to welcome you again during a next trip to Montreal.Sincerely,The Guest Relations Team