Piscine extérieure (ouverte en saison), chaises longues
Vérifier la disponibilité

Avis sur Quality Inn Mt. Pleasant - Charleston

2.5 out of 5
Quality Inn Mt. Pleasant - Charleston
310 Johnnie Dodds Blvd., Mount Pleasant, SC

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 412 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 306 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 136 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 79 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 70 avis sur 1003." "

8,0/10

Propreté

8,4/10

Personnel et service

7,6/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Kathia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arrivés à l'hotel vers 18h Nous avons pu reserver une 2e nuit à la derniere minute et ils nous ont installés 2 nuits dans la même chambre, apprécié. Le prix est parfait, les chambres sont propres et accessibles facilement. Nous apprecions la porte directement sur le parking, facile pour les valises. Dame à l'acceuil tres gentille et informations claires. Près de tout, déjeuner complet avec patates, bacon, oeufs et saucisses etc... Breuvage à l'entree en tout temps, il y a un gym, une laveuse et secheuse ai 2e mais elle semblait pas installé dans un environnement propre. Tout est parfait ici près des ponts et très bien situés. Nous reviendrons. Le déjeune
Séjour de 1 nuit en mars 2024
Réponse de GM le 12 mars 2024
We thank you very much and hope to see you again if you're in the area.

4/10 Médiocre

Julie

Séjour de 1 nuit en juin 2023
Réponse de G.Manager le 12 juin 2023
I am very sorry for the inconvenience you had while with us. If you would like to share what happened I would be glad to listen so that we can make necessary improvements.

10/10 Excellent

Sébastien

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good stay, good breakfast, quiet. Would go again.
Réponse de General Manager le 28 mai 2023
We thank you and hope to see you again soon.

8/10 Bien

Julie

Voyage en famille
Les points forts : Propreté et personnel et service
La proximité du pont pour aller au centre ville
Séjour de 2 nuits en avril 2023
Réponse de General Manager le 28 avr. 2023
We thank you very much and hope to see you again soon.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien situé à Mt Pleasant.
Grande chambre. Literie confortable. Calme mais ventilation bruyante. Hôtel bien situé. Petit déjeuner buffet correct. Piscine. Forte odeur de marijuana dans notre chambre non-fumeur en provenance d'une chambre voisine car l'odeur passe par les aérations...!
Séjour de 2 nuits en mars 2019
Réponse de . le 12 avr. 2019
Thank you for sharing. We appreciate you letting us know of the issue you had and I do apologize for that. We will do our best to correct the actions f these other guest and we do hope you will visit with us again.

6/10 Satisfaisant

Tina

Voyage en couple
Les points forts : Propreté et personnel et service
Clean and good place to stay for a night or two. Property is well-lit at night and in a fairly quiet area while also close to downtown Charleston.
Séjour de 1 nuit en avril 2024
Réponse de GM le 22 mai 2024
We thank you very much and hope to see you again.

8/10 Bien

Timothy

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Excellent breakfast choices. Door to room had gap which allowed humid air to permeate room.
Séjour de 4 nuits en mai 2024
Réponse de GM le 22 mai 2024
I am very sorry about that we will continue to work to make necessary corrections and hope to see again soon.

8/10 Bien

Robin

Very clean, office manager very helpful and informative
Séjour de 1 nuit en mai 2024
Réponse de GM le 22 mai 2024
Thank you so much and please do visit with us again if your in the area.

6/10 Satisfaisant

Khaalida lynn

Voyage en famille, Voyage d’affaires
Les points faibles : Personnel et service et équipements
Check in was horrible . Agent continued to run my card then realized I pre paid.. I pray that the deposit goes back and it wasn’t multiple deposits on my card. Agent complained about checking in guest..hospitality and at least a pleasant attitude was none existent…200 dollars a night to be treated like a burden was not what I was expecting.
Séjour de 1 nuit en mai 2024
Réponse de GM le 22 mai 2024
I am very sorry that you had this negative interaction. This is not how our agents are trained. We will continue to work to make necessary corrections and hope to see again soon.

10/10 Excellent

alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
👍
Séjour de 1 nuit en mai 2024
Réponse de GM le 20 mai 2024
We thank you very much and hope to see you again.

6/10 Satisfaisant

Gordon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location. Good breakfast. Clean.
Séjour de 3 nuits en mai 2024
Réponse de GM le 20 mai 2024
We thank you very much and hope to see you again.

8/10 Bien

Dana

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very personable staff and the room was very clean!! Would definitely stay here again!
Séjour de 2 nuits en mai 2024
Réponse de GM le 20 mai 2024
We thank you very much and hope to see you again.

8/10 Bien

Lynn A

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Mold on bathroom tile in shower. Strong smell of perfume in the room. Noisy air conditioner. Otherwise fine!
Séjour de 2 nuits en mai 2024
Réponse de GM le 15 mai 2024
I am very sorry for the issues you had. I will loook into this and make necessary corrections. We do hoprmyou will visit again.

2/10 Horrible

Marilyn

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Staff rude and uncooperative. Key unlocked door but door stuck and had to move hanlde and shove on door to open. Cannot use available htmi port for firestick. Staff was rude when i asked if there was something i could do. Batteries needed to be replaced in remote and she told me i had to come to office and my room in very back
Séjour de 1 nuit en mai 2024
Réponse de GM le 13 mai 2024
I am very sorry for the inconvenience you had. I will share with staff to make sure we are handling these issues correctly.

10/10 Excellent

Daiva

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay was comfortable. Breakfast had many options that pleased everyone in our group.
Séjour de 2 nuits en mai 2024
Réponse de GM le 22 mai 2024
Fanatastic! I am glad we were able to accommodate all in your party. Please come see us again.

8/10 Bien

Anne

Voyage en couple
Les points forts : Propreté
Hotel & pool area was very clean.
Séjour de 3 nuits en mai 2024
Réponse de GM le 13 mai 2024
We thank you and hope to see you again soon.

10/10 Excellent

Herbert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a long hard day of driving and just wanted to relaxe. I misunderstood some details and the friendly staff made sure i was taken care of. I was very pleased the room was clean, quite, and comfortable. The breakfast was good . Staff was very professional. I would definitely recommend the stay there. It is perfectly positioned for a visit to the beautiful city of Mt. Pleasant. Thank you. The Moore family
Séjour de 1 nuit en mai 2024
Réponse de GM le 9 mai 2024
We sincerely appreciate and value your feedback Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

8/10 Bien

Peter, Clover

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This place was decent for the price. It got a little loud at night due to some guests being outside partying, but it wasn’t the worst thing. The location is perfect.
Séjour de 2 nuits en mai 2024
Réponse de GM le 9 mai 2024
We sincerely appreciate and value your feedback Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

6/10 Satisfaisant

Maryanne

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The quality of the hotel was not very good. I do not remember a Quality Inn in this poor of condition. The staff was friendly though.
Séjour de 2 nuits en mai 2024
Réponse de GM le 9 mai 2024
I am very sorry for the inconvenience you had. We are working on property improvements and hope you will try us again.

6/10 Satisfaisant

Elaine, Bridgewater

Voyage en famille
Average at best.
Séjour de 1 nuit en mai 2024
Réponse de GM le 6 mai 2024
On behalf of our entire team, I would like to thank you for staying with us and providing feedback about your stay.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Bien

Jennifer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was clean, the breakfast was excellent for a hotel breakfast and the staff were pretty nice!
Séjour de 3 nuits en mai 2024
Réponse de GM le 6 mai 2024
On behalf of our entire team, I would like to thank you for staying with us and providing feedback about your stay.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Horrible

Wenrong

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When we check in at 3pm, the room was not ready and we waited for 1 hour. And no one let me know when it was ready. I have to ask again and again. And they didn't be nice and show respect to us. Just tell me I DON'T KNOW when it was ready. And when I ask how I can know when it would be ready, the answer was still I DON'T KNOW.
Séjour de 1 nuit en mai 2024
Réponse de GM le 6 mai 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. I would like to thank you for staying with us and providing feedback about your stay.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

matt

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de GM le 6 mai 2024
On behalf of our entire team, I would like to thank you for staying with us and providing feedback about your stay.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Jenny

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Great place to stay centrally located to beaches and downtown Charleston.
Séjour de 2 nuits en avril 2024
Réponse de GM le 6 mai 2024
On behalf of our entire team, I would like to thank you for staying with us and providing feedback about your stay.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Satisfaisant

James

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Don’t desk employee was having a rough day? Kinda rude and seemed like she had better things to do
Séjour de 1 nuit en avril 2024
Réponse de GM le 30 avr. 2024
I am very sorry for the inconvenience you had. I will speak with desk clerks to ensure we are treating guest with respect and being courteous. We do hope you will give us another try.

2/10 Horrible

jeffrey

Voyage en famille
They had to re key our cards 3 times. We got locked out of room twice. Room was clean but old looking. Bathroom wasn’t filthy but wasn’t close to clean.
Séjour de 1 nuit en avril 2024
Réponse de GM le 30 avr. 2024
I am very sorry for the issues and will work hard to resolve the problem. We do hope you will visit again.

10/10 Excellent

Gurcharan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the welcome and professional front desk even at 1030 in the night. The lady was very nice and directed me to Coffee kiosk and asked me if Ibwabted more water bottles. Small courtesies go a long way.
Séjour de 1 nuit en avril 2024
Réponse de GM le 30 avr. 2024
We thank and appreciate you so much. We hope you will visit again soon.

10/10 Excellent

mary

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Faith the woman at the front desk was very helpful and friendly. The kids had fun in the pool. We would stay here again.
Séjour de 2 nuits en avril 2024
Réponse de GM le 30 avr. 2024
We thank you so much and hope you will visit again soon.

10/10 Excellent

Roy, Mactier

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location
Séjour de 3 nuits en avril 2024
Réponse de GM le 29 avr. 2024
We thank you for staying with us and hope to see you again

6/10 Satisfaisant

Andre

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de GM le 29 avr. 2024
We thank you for staying with us and hope to see you again.

10/10 Excellent

Linda

Séjour de 1 nuit en avril 2024
Réponse de GM le 20 mai 2024
Awesome! We thank you very much and hope to see you again.

10/10 Excellent

Rebecca

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay
Séjour de 2 nuits en avril 2024
Réponse de GM le 29 avr. 2024
We thank you for staying with us and hope to see you again.

8/10 Bien

Paige

Séjour de 1 nuit en avril 2024
Réponse de GM le 17 mai 2024
We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

6/10 Satisfaisant

Tammy

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Our stay was fine but we were afraid to take off our shoes & walk on the carpet in our room as it felt damp & dirty
Séjour de 1 nuit en avril 2024
Réponse de GM le 26 avr. 2024
Very sorry for the issue. We willlook into it and make corrections. We do hope you will visit with us again.

10/10 Excellent

Marybeth

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved everything, we will come again.
Séjour de 2 nuits en avril 2024
Réponse de GM le 26 avr. 2024
We thank you so much and look forward to you coming again.

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful area right near main highways.
Séjour de 4 nuits en avril 2024
Réponse de GM le 26 avr. 2024
Thank you and please do come visit again.

10/10 Excellent

Adriana, college point

Voyage en groupe
The hotel was clean, friendly, faith was very helpful and funny. The pink lemonade was great.
Séjour de 6 nuits en avril 2024
Réponse de GM le 26 avr. 2024
Thank you so much and please come visit again.

10/10 Excellent

Ellen E.

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This hotel is very close to everything that Charleston has to offer in a very quiet, safe setting.
Séjour de 2 nuits en avril 2024
Réponse de GM le 26 avr. 2024
We thank you so much and hope to see you again.

10/10 Excellent

Auburn

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was clean and the staff were really nice!! The breakfast was actually one of the best I’ve had in a hotel!
Séjour de 1 nuit en avril 2024
Réponse de GM le 24 avr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Mt. Pleasant - Charleston. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 Bien

Julie

Voyage en famille
Les points forts : Propreté et personnel et service
First room, blind didnt close completely. Went to desk and asked for a new room. This was cheerfully done by the staff. Breakfast was good and tasty. Three out of 4 ice machines didnt work.
Séjour de 3 nuits en avril 2024
Réponse de GM le 23 avr. 2024
I am very sorry for the issue with the ice machines. I will look into this and make corrections. WE do hope you will visit again.

10/10 Excellent

Hunter

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a good place to stay if you have a tournament at Shipyard 16-20 min drive to the park.
Réponse de GM le 23 avr. 2024
Glad you had a good visit ,hope to see you next tournament.

10/10 Excellent

Linda B, Winston-Salem

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great stay here, very clean and had a wonderful breakfast.
Séjour de 3 nuits en avril 2024
Réponse de GM le 23 avr. 2024
We thank you so much and cant wait to have you back with us.

4/10 Médiocre

Tiffany

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
Housekeeping was wonderful. Front desk not friendly never greeted. Would not allow you to check in even with early check in until 3 pm. My moms room was available since esrly morning and they still made her wait until 3 and we even requested esrly check in. Asked for towels and was told have to get from housekeeping asked where i could find them. Was told not sure when they even arrive.
Séjour de 2 nuits en avril 2024
Réponse de GM le 23 avr. 2024
I am very sorry for the confusion. When requesting an early check in, it is just that a request. The desk ladies cant check you in until housekeeping gives the all clear. I will speak with the staff and make sure they are relaying room availability correctly as well as linen request. I thank you for taking the time to let us know of the inconvenience and we will work hard to correct these infractions so that it does not continue to happen. We do hope you will give us another try.

10/10 Excellent

gene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and comfortable.
Séjour de 1 nuit en avril 2024
Réponse de GM le 23 avr. 2024
We thank you so much and cant wait to have you back with us!!

10/10 Excellent

Ann-Marie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome stay
Séjour de 3 nuits en avril 2024
Réponse de GM le 20 avr. 2024
We thank you very much and hope to see you again!

10/10 Excellent

Teresa, Tremonton

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I little expensive for an average hotel.
Séjour de 1 nuit en avril 2024
Réponse de GM le 18 avr. 2024
We thank you for staying with us and hoepe to see you again.

6/10 Satisfaisant

Jemma

Voyage en famille avec de jeunes enfants
Bathtub was old and faucet was broken. We stayed for 2 days and both kids were sick after 1 night. Mold I’m assuming
Séjour de 2 nuits en avril 2024
Réponse de GM le 18 avr. 2024
I am very sorry for the issues you had. We thank you for letting us know. We will look inot the concerns you shared and make adjustments and corrections where needed.We thank you for staying with us and hope to see you again.

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place for a couple nights!
Séjour de 2 nuits en avril 2024
Réponse de GM le 18 avr. 2024
We thank you for staying with us and hoepe to see you again.

8/10 Bien

Jamie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient Location. Hot Breakfast.
Séjour de 1 nuit en avril 2024
Réponse de GM le 18 avr. 2024
We thank you for staying with us and hoepe to see you again.

6/10 Satisfaisant

Jo-Ann

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Breakfast dining room was extremely small, cramped, and very busy. Lobby should be smaller, dining space larger. Toilet in the room didn’t flush well. Shower head and water diverter needs changing
Séjour de 3 nuits en avril 2024
Réponse de GM le 18 avr. 2024
Thank you for sharing this. We are currently wirking on updates.We thank you for staying with us and hope to see you again.