Serviert Frühstück, Mittagessen und Abendessen

Bewertungen von Park Lane New York

4.5 out of 5
Park Lane New York
36 Central Park S, New York, NY

Bewertungen

8.6

Hervorragend

508 von insgesamt 818 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
154 von insgesamt 818 Gästebewertungen haben eine Bewertung von 8 - Gut" "
78 von insgesamt 818 Gästebewertungen haben eine Bewertung von 6 - Okay" "
37 von insgesamt 818 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
41 von insgesamt 818 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

9.0/10

Personal & Service

8.6/10

Ausstattung

8.8/10

Zustand der Unterkunft

8.6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Wolfgang

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Geniale Lage
Das Hotel hat wohl das beste Preis-/Leistungsverhältnis aller Hotels direkt am Central Park. Die Zimmer sind sehr groß, der Ausblick bei den „Panorama“ Zimmern ist fantastisch. Service ist ok - doch kein Vergleich zu 5 Stern Häusern - die Zimmer sind sehr sauber, der Teppichboden ist aber schon etwas in die Jahre gekommen. Dafür sind die Bäder wohl neu gemacht. Es hat übrigens, anders als das The Pierre, Mandarin Oriental und Essex House Zweibettzimmer mit Parkblick.
Aufenthalt von 4 Nächten im Mai 2023
Antwort von General Manager am 31. Mai 2023
Vielen Dank, dass Sie sich die Zeit genommen haben, diese schöne Bewertung zu teilen, Wolfgang!Wir freuen uns sehr, dass Ihre Zeit bei uns so angenehm war! Wir freuen uns, dass Sie unsere geräumigen Zimmer, die atemberaubende Aussicht und die erstklassige Lage geschätzt haben. Der Komfort und die Zufriedenheit unserer Gäste liegen uns sehr am Herzen. Deshalb werden wir Ihre Bedenken bezüglich unseres Service mit den entsprechenden Mitgliedern unseres Teams besprechen, damit wir uns in Zukunft verbessern können. Wir streben nach Exzellenz und freuen uns darauf, bald eine noch positivere Erfahrung mit Ihnen zu teilen!Warm RegardsBrian DunnHotel Manager

10/10 – Hervorragend

Tobias

Aufenthalt von 5 Nächten im April 2023
Antwort von General Manager am 9. Mai 2023
Thank you for the excellent rating, Tobias!Our goal is to go above and beyond to ensure our guests have a memorable experience at Park Lane Hotel New York! We look forward to hosting you again soon.Warm RegardsBrian DunnHotel Manager

6/10 – Okay

jacqueline

Aufenthalt von 2 Nächten im November 2022
Antwort von General Manager am 9. Feb. 2023
We appreciate the feedback, Jacqueline.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.Warm RegardsBrian DunnHotel Manager

8/10 – Gut

Bernd

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great location, very friendly staff, beautiful view. Unfortunately the music in the lobby is deafening in the evenings
Antwort von General Manager am 18. Dez. 2022
Thanks for the nice rating, Bernd!We're glad to hear that you enjoyed your stay with us. We're happy that you loved our ideal location, friendly staff and beautiful views. We strive to provide our guests with warm hospitality, efficient service, and clean rooms. Regarding your concerns with our lobby music, we will bring those to the attention of our management team as we continue to improve for the future.We'd love to share a more positive experience with you next time.Warm RegardsBrian DunnHotel Manager

10/10 – Hervorragend

Gönül

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
İt was Perfect. Very clean, nice staff. We could check in every in the morning. I really recommend you to stat there, best adress close to the best location. You would not regret it. İt was my first time but for sure not the last.
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von General Manager am 24. Okt. 2022
Thank you for taking the time to share this lovely review, Gonul!We're so glad to know you had such an enjoyable experience with us at Park Lane Hotel New York. We're also thrilled you enjoyed our central location and proximity to so many of the city's best attractions. We'd love to host you again so we can share yet another unforgettable experience with you!Warm RegardsBrian DunnHotel Manager

8/10 – Gut

Christoph

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von General Manager am 6. Okt. 2022
Thanks for the outstanding rating, Christoph!We're delighted your time at Park Lane Hotel New York was so pleasant! We strive for excellence. We look forward to hosting you again soon so we can share another positive experience with you.Warm RegardsBrian DunnHotel Manager

10/10 – Hervorragend

Florian Matthias

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
If you pay a little more you can upgrade to Central Park spacious rooms. In General the rooms are bigger than standard hotel rooms in New York. The hotel was entirely refurbished about two years ago with a lot of taste.
Aufenthalt von 10 Nächten im Juli 2022
Antwort von General Manager am 23. Juli 2022
Thank you for the 5/5 rating, Florian! It's excellent you enjoyed your time at Park Lane Hotel New York so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon. Warm Regards Brian Dunn Hotel Manager

10/10 – Hervorragend

jacqueline

Aufenthalt von 5 Nächten im März 2022
Antwort von General Manager am 13. Apr. 2022
Thank you for the perfect rating, jacqueline! We're thrilled to see how much you enjoyed staying at Park Lane Hotel New York. We look forward to hosting​ you again in the near future! Thank you again for sharing. Warm Regards Brian Dunn Hotel Manager

10/10 – Hervorragend

Mitus

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy access to everything
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 1. Mai 2024
Greetings Mitus,We're thrilled you found the Park Lane Hotel New York's location so convenient! It's always a joy knowing our guests can easily reach their desired destinations. We hope to welcome you back again soon.Warm RegardsRobert Macneil

6/10 – Okay

Khaled

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Bathroom door is broken, need little bit maintenance
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 1. Mai 2024
Greetings Khaled,Thank you for taking the time to share your feedback with us. We're sorry to hear that you experienced concerns with the bathroom facilities. We assure you that maintenance is a priority here and your concern has been noted for our continuous improvement efforts. We strive to create enjoyable experiences for all of our guests, and we hope to have another opportunity to better serve you in the future.Warm RegardsRobert Macneil

4/10 – Schlecht

Janelle

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Liked that it’s next to Central Park. Didn’t like the staff service and the room. Received no VIPaccess benefit. Waited for lift takes 10 mins every morning. Aircon settings were not adjustable, no room slippers, extremely small toilet, water leakage from shower, room were not cleaned despite informing a few times on a daily basis. Requested to pay to change to a park view and higher floor room, were told no. Haven’t had a bad stay in a while. Couldn’t wait to get out.
Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

Christine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, clean, comfortable beds and friendly staff. Shower design was weird, impossible to take a shower without water getting everywhere on the bathroom floor. Elevators were slow.
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 30. Apr. 2024
Greetings Christine,Thank you for your positive insights on your stay at the Park Lane Hotel New York. We are delighted that our strategic location and tidy facilities enhanced your experience. It's pleasing to find out our comfortable beds and amiable team members added to your stay's comfort.We have noted your comments regarding the shower design and the pace of our elevators. Your feedback has been taken into consideration, and we will be looking into possible improvements. We appreciate your constructive remarks and hope to welcome you back for an even more enjoyable stay.Warm RegardsRobert Macneil

10/10 – Hervorragend

Steve M

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location excellent! Dining too expensive
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 27. Apr. 2024
Greetings Steve,Thank you for sharing your thoughts. It's exciting to hear that you've found Park Lane Hotel New York to be excellently located. Regarding dining prices, we strive to offer a balance of quality and value. We appreciate your feedback and will surely take it into account. We hope to welcome you back soon.Warm RegardsRobert Macneil

6/10 – Okay

Christopher

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The room was old and boring to write home about! the bathroom was so small you had to close the door to enter the bathroom. It was a disappointing hote overall, i would not stay here again, the location was good but i couldn’t recommend the room, incremental charges through expedia for internet and facilities charges (not sure what this was for but it was significant ). Overall you can do better elsewhere for the money.
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 26. Apr. 2024
Hello Christopher,We regret to hear that your stay did not meet your expectations. Our aim is to provide comfortable accommodations with a classic character, and it is disheartening that you found it not up to par. Your feedback on the bathroom size is noted, and we apologize for any inconvenience.Additional charges can be part of the booking process, and we suggest our guests go through details prior to concluding their reservations.While it's unfortunate to know you wouldn't return, we respect your viewpoint and appreciate your candid feedback. Your remarks provide us with insight to seek betterment. We assure you, that many guests find our property provides good value for our central location.Thank you for taking the time to share your experience.Warm RegardsRobert Macneil

10/10 – Hervorragend

David Duane, Pittsburgh

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 24. Apr. 2024
Greetings David Duane,It's splendid to hear you appreciated the prime position of Park Lane Hotel New York! We always strive to make our guests' stays as convenient as possible and it's delightful to know we were able to do just that for you. Looking forward to your return.Warm RegardsRobert Macneil

6/10 – Okay

Silvia

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Rooms are large for NYC standards. Staff at front desk could be more attentive. Email sent to concierge never was answered!! It’d improve on guest services.
Aufenthalt von 6 Nächten im April 2024
Antwort von General Manager am 23. Apr. 2024
Greetings Silvia,Thank you for sharing your experience. It's great to hear that you appreciated our spacious rooms. However, it's regrettable that you found a lack of attention on our end. We'll certainly look into improving the response times of our colleagues at the front desk and concierge services. Your satisfaction is important to us and we hope to serve you better in the future.Warm RegardsRobert Macneil

10/10 – Hervorragend

Anthony, Toronto

Nice outdoor patio
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 23. Apr. 2024
Greetings Anthony,We're thrilled to hear you enjoyed the outdoor patio at Park Lane Hotel New York. We appreciate your valuable feedback and do hope to host you again in the future. We strive to ensure our guests have an exceptional experience. Thank for your positive comments.Warm RegardsRobert Macneil

8/10 – Gut

Kim

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
No coffee maker in the room
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 23. Apr. 2024
Greetings Kim,We thank you for choosing the Park Lane Hotel New York for your stay. It's unfortunate to hear you missed having in-room coffee facilities. We understand how this feature can be beneficial for a comfortable stay. We'll take your feedback into consideration while continuously improving guest experience on our premises. Thank you again for the feedback and we hope to welcome you back soon.Warm RegardsRobert Macneil

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 7 Nächten im April 2024
Antwort von General Manager am 22. Apr. 2024
Greetings Paul,It's wonderful to hear that you had a great experience at Park Lane Hotel New York. We're thrilled to have met your expectations and look forward to your next visit. Thank you for choosing us and sharing your positive comment.Warm RegardsRobert Macneil

10/10 – Hervorragend

Brian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location, fabulous view of the Park, comfortable and high end quality of the room. Bathroom was well decorated and functional but no place to properly hang towels. The penthouse breakfast at $75.00 per head was outrageous for a Premier Inn level breakfast (which can be fine) and no properly cooked bacon or sausages. Fine if you want to take advantage of the free cocktails at 8.00 am in the morning. Not fine if you want a properly cooked English breakfast! And the patio was cold.
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 25. Apr. 2024
Greetings Brian,It's wonderful to hear that you appreciated the prime location and remarkable views at Park Lane Hotel New York. We're also glad you found our rooms comfortable, decorated tastefully and functional. However, we note your comment about towel hanging space and will consider this for future enhancements.We also understand you found our penthouse breakfast pricing to be a bit steep and unsatisfactory, particularly concerning the English breakfast items. Nevertheless, your feedback provides us with a valuable opportunity to improve our dining options. Also, please know that our team members strive to provide a warm, comfortable environment, and your note about the patio's temperature is equally important.We appreciate your thoughtful feedback, and look forward to exceeding your expectations on your next visit.Warm RegardsRobert Macneil

10/10 – Hervorragend

Subir

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service by front desk check in lady SOAD. She is kind to check us both rooms at 7:30 am as we came in a red eye flight. Never happened in NYC other 5 star hotels. Only advice I have to have a coffee maker and water on each room.
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 20. Apr. 2024
Greetings Subir,Thank you for taking the time to recognize Soad's remarkable service at Park Lane Hotel New York. It's great to hear that her efforts put a positive beginning on your experience with us. We appreciate your suggestion regarding in-room coffee makers and water availability, and rest assured, your feedback will be discussed with our team to assess its possible implementation.We hope to welcome you back in the not-so-distant future to provide a familiar experience of 5-star hospitality.Warm RegardsRobert Macneil

8/10 – Gut

Esra

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Nice view, don’t like carpets in the room floor
Aufenthalt von 7 Nächten im April 2024
Antwort von General Manager am 19. Apr. 2024
Greetings Esra,Thank you for sharing your feedback. We're delighted to know you appreciated the outstanding view from your room at Park Lane Hotel New York. We understand your preference regarding the flooring in the rooms and want to assure you it's part of our continuous efforts to offer a comfortable stay. We hope to have the opportunity to welcome you back soon.Warm RegardsRobert Macneil

10/10 – Hervorragend

Brooke

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property and staff were amazing.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 20. Apr. 2024
Greetings Brooke,We truly appreciate your lovely feedback. It's delightful to read that you had an amazing time at Park Lane Hotel New York. Our team members aim to provide a memorable experience, and your comment is a testament to their efforts. We're looking forward to welcoming you back soon.Warm RegardsRobert Macneil

6/10 – Okay

Joy

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Ausstattung
Great proximity to Central Park. Walkable to other areas of interest. Air conditioning didn’t work and wasn’t fixed during our stay.
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 16. Apr. 2024
Greetings Joy,Thank you for sharing feedback. It's good to know you appreciated our prime location near Central Park. On a different note, we read about your experience with the air conditioning. We apologise for any discomfort experienced and appreciate your patience during this time. We assure you that such instances are important to us and we've addressed them promptly. We hope to have the opportunity to welcome you back for a seamless stay in the future.Warm RegardsRobert Macneil

10/10 – Hervorragend

Chelsie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 16. Apr. 2024
Greetings, Chelsie!We're thrilled to know you had a wonderful stay at the Park Lane Hotel New York, even in the absence of specific feedback. Your high rating speaks volumes to us, and we genuinely appreciate it. We aim to continue providing such satisfactory experiences and can't wait to welcome you back soon.Warm RegardsRobert Macneil

10/10 – Hervorragend

Jeremy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, great service. We will be staying here again.
Aufenthalt von 5 Nächten im März 2024
Antwort von General Manager am 9. Apr. 2024
Hello Jeremy,It's a delight to hear such positive feedback about Park Lane Hotel New York. The team is thrilled that the hotel's location and service met your expectations. We're eagerly looking forward to hosting you again for another great experience.Warm RegardsRobert Macneil

10/10 – Hervorragend

Rajika

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Rooms. Friendly staff. The water of only two per stay is rediculous. It is usually per day. Mail room was a little disorganized. I still love the property and would go back.
Aufenthalt von 6 Nächten im März 2024
Antwort von General Manager am 6. Apr. 2024
Greetings Rajika,Thank you for the kind words about Park Lane Hotel New York. We are delighted you enjoyed your stay and found our team members amiable. We also appreciate your feedback regarding the water allocation and mail room services. It helps us better understand areas where we might enhance our guest experience. We sincerely look forward to welcoming you back in the future!Warm RegardsRobert Macneil

8/10 – Gut

Maria

Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 24. Apr. 2024
Greetings Maria,It's great to see your positive rating of Park Lane Hotel New York. We are thrilled to know that your stay with us met your expectations. We value your feedback and look forward to welcoming you on your next visit to our hotel.Warm RegardsRobert Macneil

2/10 – Ungenügend

Mersedeh

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 23. Apr. 2024
Greetings Mersedeh,We're sorry to hear about your visit. We take guest feedback very seriously and if there were any specific aspects of your stay that were dissatisfactory, your insight would be invaluable. We encourage you to reach out to us directly, as we're eager to make things right.Warm RegardsRobert Macneil

10/10 – Hervorragend

Jeni

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Staff and location were great. Good sized room. Lots of chips and dings in the paint in the room - recommend a touch up.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 3. Apr. 2024
Greetings Jeni,Thank you for sharing your comments. We're elated that you enjoyed our fantastic location and found the size of your room at Park Lane Hotel New York to be satisfactory. We appreciate your suggestion about minor aesthetic improvements. Our team will carefully consider it for future updates to ensure our guestrooms are kept in top shape. We hope to have the pleasure of hosting you again in the future.Warm RegardsRobert Macneil

10/10 – Hervorragend

Ara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 3. Apr. 2024
Greetings Ara,Thank you for your recent stay at Park Lane Hotel New York. It's delightful to hear that we had the pleasure of hosting a satisfied guest. We are truly grateful for your support and we look forward to welcoming you back in the future.Yours sincerely,The Park Lane Hotel New York TeamWarm RegardsRobert Macneil

8/10 – Gut

Amy

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 22. Apr. 2024
Thank you for the 4-star rating, Amy!It's great your time at Park Lane Hotel New York was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!Warm RegardsRobert Macneil

8/10 – Gut

Mobeen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property had an IT issue so was unable to have a key card to access the room through out the stay, we had to keep asking security to let us into our room
Aufenthalt von 4 Nächten im März 2024
Antwort von General Manager am 1. Apr. 2024
Greetings Mobeen,It's pleasing to hear that your overall experience at Park Lane Hotel New York was positive. We acknowledge the inconvenience related to the room access issue during your recent stay. Our team is always looking for ways to enhance each guest's experience and we're taking appropriate measures to correct this situation. Trust that normally our services are seamless and this issue was a rare occurrence. Looking forward to welcoming you back for a smoother experience next time.Warm RegardsRobert Macneil

4/10 – Schlecht

Jennifer

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 20. Apr. 2024
Greetings Jennifer,We noticed your recent rating indicates that your experience wasn't as you expected. While it's unfortunate we couldn't fulfill your expectations, we'd be interested in learning more to help improve future guest stays. If you feel comfortable sharing more specifics about your experience, we encourage you to contact us directly. We truly value all feedback and we're committed to making continuous improvements based on guest insights.Warm RegardsRobert Macneil

10/10 – Hervorragend

Vickie, San Jose

Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 17. Apr. 2024
Hello Vickie,It's wonderful to hear that you had a positive experience at the Park Lane Hotel New York. Our team looks forward to having the pleasure of welcoming you back in the future. Thank you for taking the time to rate us!Sincerely,The Park Lane TeamWarm RegardsRobert Macneil

10/10 – Hervorragend

Jasmine

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk service is very friendly
Aufenthalt von 4 Nächten im März 2024
Antwort von General Manager am 27. März 2024
Greetings Jasmine,We're glad you enjoyed the warm conduct of our front desk team members at Park Lane Hotel New York. Their aim is to provide top-notch service and ensure all our guests feel welcome. Your positive feedback is greatly appreciated. We hope to see you again soon for another pleasant experience!Warm RegardsRobert Macneil

10/10 – Hervorragend

Long

Aufenthalt von 5 Nächten im März 2024
Antwort von General Manager am 15. Apr. 2024
Greetings Long,We're thrilled that you had a great experience at Park Lane Hotel New York. It's wonderful to know our efforts to provide an outstanding stay are appreciated. We look forward to your next visit. Thanks again for choosing our hotel.Warm RegardsRobert Macneil

10/10 – Hervorragend

Mariel, Pembroke Pines

Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 15. Apr. 2024
Greetings Mariel,It's wonderful to see the top rating you've given us. We're pleased that you had such a positive experience at Park Lane Hotel New York. Your satisfaction is our team members' greatest reward. We hope to have the chance to host you again in the near future.Warm RegardsRobert Macneil

10/10 – Hervorragend

Ulterra

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel. Great service and right by Central Park and 5th Ave. perfect location too!
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 22. März 2024
Greetings Ulterra,Thank you for taking the time to share your experience. On behalf of all Park Lane Hotel New York team members, we're glad to hear you appreciated our prime location and the services provided. We hope to have the chance to welcome you back on a future visit to the area.Warm RegardsRobert Macneil

10/10 – Hervorragend

Angela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel with a classic NYC vibe. The staff is very welcoming and friendly. Spacious rooms with large windows. Excellent location across from Central Park and walking distance to many attractions. Would stay again for sure.
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 22. März 2024
Greetings, Angela,It's delightful to hear that the Park Lane Hotel New York was able to provide you with a true New York experience. The welcoming nature of our colleagues, coupled with our roomy accommodations with oversized windows, seems to have made an impression. The fact that you appreciated our prime location right across from Central Park and within strolling distance of numerous city highlights warms our hearts too! We're thrilled you'd choose to stay with us again and we look forward to that opportunity.Warm RegardsRobert Macneil

10/10 – Hervorragend

Lenny

Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 8. Apr. 2024
Greetings Lenny,Seeing your high rating fills us with joy! It's wonderful to know you had a splendid experience at Park Lane Hotel New York. We can't wait to welcome you back on your next visit.Best regards.Warm RegardsRobert Macneil

10/10 – Hervorragend

Ravi

Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 7. Apr. 2024
Thank you for sharing, Ravi!At Park Lane Hotel New York, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.Warm RegardsRobert Macneil

10/10 – Hervorragend

Penny

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The view was priceless!!!
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 19. März 2024
Greetings Penny,We're thrilled to hear that you enjoyed the stunning sights from Park Lane Hotel New York. It indeed is priceless! We are looking forward to welcoming you back soon.Warm RegardsRobert Macneil

8/10 – Gut

Anthony

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 3. Apr. 2024
Greetings Anthony,We're delighted to see your positive rating for Park Lane Hotel New York! It's fantastic to know you had a pleasant experience. We hope to have the opportunity to welcome you back soon. You're always welcome!Warm RegardsRobert Macneil

10/10 – Hervorragend

DR. GARY M.

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von General Manager am 1. Apr. 2024
Thank you for taking the time to leave this wonderful rating, Gary! We hope to see you again soon at Park Lane Hotel New York so we can share yet another amazing experience!Warm RegardsRobert Macneil

10/10 – Hervorragend

Abdalnasser

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 1. Apr. 2024
Thank you for this excellent rating, Abdalnasser!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Park Lane Hotel New York! We'd love to host you again someday for yet another unforgettable visit.Warm RegardsRobert Macneil

10/10 – Hervorragend

Maria Silvia

Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 31. März 2024
Thank you for the amazing rating, Maria!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Park Lane Hotel New York soon!Thanks again for leaving your feedback!Warm RegardsRobert Macneil

10/10 – Hervorragend

Danielle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I am in love with this hotel. Exceptional service, pleasant rooms. Can’t wait to come back during summer days ❤️
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 10. März 2024
Greetings Danielle,It warms our hearts to know that you've fallen in love with Park Lane Hotel New York. Thank you for your kind words about our extraordinary service and delightful rooms. We're just as excited as you are about your return visit during the summer. We can't wait to offer you another memorable experience.Warm RegardsRobert Macneil

10/10 – Hervorragend

Jennifer

Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 30. März 2024
Greetings Jennifer,Your perfect rating of Park Lane Hotel New York fills us all with joy. We're delighted our services met your expectations and hope to welcome you back on your next visit to New York. Our colleagues are ready to create another memorable stay for you.Best Regards.Warm RegardsRobert Macneil

10/10 – Hervorragend

Anahit

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was beautiful and friendly.
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 9. März 2024
Hello Anahit,Your kind words are truly appreciated. It's delightful to know you found Park Lane Hotel New York pleasing, and our team delivered on their promise to ensure a warm, welcoming environment. We look forward to having you stay with us again.Warm RegardsRobert Macneil