Dear Friederike Ilse, Thank you for your feedback regarding your recent stay with us. It's great to know that you found our location convenient and enjoyed our well-maintained room and bathroom amenities. However, we apologize for falling short of your expectations with the breakfast experience. Your concerns about the use of disposable tableware and plastic cutlery have been duly noted, and we'll review our practices to ensure they align with our commitment to environmental friendliness. We value your input as it helps us improve, and we hope to have the opportunity to provide you with a more satisfactory experience in the future. Best regards,Guest Service Team

Dear Christiane, We're glad to read that you had a positive experience with us in New York City and that everything worked well for you. We pride ourselves on guest satisfaction and aim to exceed our guests' expectations every visit; therefore, we love that you had a pleasant stay. It was a pleasure having you as our guest, and we hope to see you again soon at SpringHill Suites New York Manhattan/Times Square South.Best regards,Guest Service Team

Dear Mario, We are flattered by your kind review of SpringHill Suites New York Manhattan/Times Square South. Thank you for pointing out our convenient location. It is one of the many reasons our guests choose to stay with us. We hope to see you again when your travels bring you back into the area. Thank you again for the wonderful compliments!Best regards,Guest Service Team

Dear Melanie Seline, Thank you for the generous rating and for your comments regarding your time at SpringHill Suites New York Manhattan/Times Square South. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us met most of these expectations. Thank you for appreciating our location and service. Also, we are disappointed to know of any concerns you had during breakfast. We will share your remarks with the team. We look forward to hosting you again the next time you are in New York City.Best regards,Guest Service Team

Dear Tanja Daniela, Thank you for choosing SpringHill Suites New York Manhattan/Times Square South. We were pleased that we exceeded your expectations during your visit to the city. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Best regards,Guest Service Team

Dear Nancy, Thank you for staying with SpringHill Suites New York Manhattan/Times Square South and for taking the time to share your review! We are pleased that your overall experience was enjoyable, and your kind words about our cleanliness are most appreciated. However, we apologize for any inconvenience caused by the room size, the breakfast experience, and the billing discrepancy. We understand how frustrating this must have been for you, and we will review these concerns with our team and work towards improvement to ensure our future guests are not similarly impacted. Thank you for being so patient and bringing these concerns to our attention. We hope you will give us another opportunity to provide you with the seamless visit you deserve.Best regards,Guest Service Team

Dear Zwenyslava, Thank you for staying with us and sharing such kind feedback. We are glad we met your expectations for a great stay and that you enjoyed our accommodations and outstanding service. It was a pleasure hosting you at SpringHill Suites New York Manhattan/Times Square South, and we look forward to welcoming you again soon. Best regards,Guest Service Team

Dear Reiner, Thank you for sharing the specifics of your stay with us. We apologize for the concerns you endured in your room. We value your comments and will address them with our team to ensure a better guest experience moving forward. We are also sorry you were unhappy with the dinnerware we use. We will share your comments appropriately as we always look for ways to improve. We hope you will give us another chance to provide you with the hospitality for which we are known on your next visit to this area. Best regards, Guest Service Team

Dear Guest, Thank you for choosing SpringHill Suites New York Manhattan/Times Square South and for your positive rating. We hope you enjoyed your time with us and we are glad you liked our well-kept accommodations, complimentary breakfast offerings, and convenient location. However, we regret any disappointment you experienced due to the dinnerware we currently use. It was a pleasure having you as our guest, and we look forward to having another opportunity to welcome you anytime you are in the area.Best regards,Guest Service Team

Dear Tanja, Thank you for taking the time to rate SpringHill Suites New York Manhattan/Times Square South. We are delighted you enjoyed your stay and appreciate you taking the time to recommend us to fellow travelers. We look forward to seeing you again on your next visit to the area. Best regards, Guest Service Team

Dear Marcel, Thank you for the positive review of SpringHill Suites New York Manhattan/Times Square South. We are delighted to know how much you enjoyed our beautiful property and the excellent service provided by our associates. We will pass along your compliments to our entire team. It was a pleasure hosting you, and we look forward to having you back soon. Best regards, Guest Service Team

Dear Sebastian, We are thrilled you had an excellent stay at SpringHill Suites New York Manhattan/Times Square South, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best regards,Guest Service Team

Dear Michael, Thank you for staying with us at SpringHill Suites New York Manhattan/Times Square South. We are glad you were pleased with our clean accommodations and exceptional service. We also want to thank you for mentioning the things you would change, as we are continually striving to improve our guest experience. Thank you once again for your concern about our environmental influence, and we look forward to accommodating you again whenever your travels bring you to the area. It was such a pleasure hosting your visit, and we look forward to seeing you again soon.Best regards,Guest Service Team

Dear Michael, Thank you for your recent stay and for taking the time to post your review. We were sorry to read that we did not meet your expectations. We also want to apologize for the issues you had during our peak breakfast time and the inconvenience they caused. Your specific feedback will help us improve the dining experience for all our guests, and we are grateful for your patience. We hope we have another opportunity to welcome you again and provide you with a more favorable experience.Best regards,Guest Service Team

Dear Regina, Thank you for writing about your recent stay with us at SpringHill Suites New York Manhattan/Times Square South. We are pleased our location was perfect for your travel needs. While we are glad you enjoyed most of the aspects of your room, we apologize for the issue you outlined. We will address this with our team to ensure it is taken care of. We also regret your disappointment with the breakfast and the table wear. We will share your concerns appropriately. We appreciate your valuable feedback and look forward to seeing you again soon.Best regards,Guest Service Team

Dear, Thank you for staying with us at SpringHill Suites New York Manhattan/Times Square South. We are pleased our location in the heart of Times Square and close to the metro was perfect for your travel plans. We also appreciate you mentioning our courteous associates and complimentary breakfast. We are grateful for your recommendation, and we look forward to having you again soon.Best regards,Guest Service Team

Dear Martin, Thank you for the excellent rating and for your comments regarding your time at SpringHill Suites New York Manhattan/Times Square South. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us exceeded these expectations. We look forward to hosting you again the next time you are in the New York City area.Best regards,Guest Service Team

Dear Michael, Thank you for sharing your kind review of SpringHill Suites New York Manhattan/Times Square South. We are pleased that our fantastic location and delicious breakfast made your stay so memorable. That said, we have also taken note of your additional comments and we will share your feedback appropriately. We truly appreciate you choosing us for your visit to New York City, and we look forward to you making us your home every time your travels bring you this way.Best regards,Guest Service Team

Dear Joline, Thank you for your review of SpringHill Suites New York Manhattan/Times Square South. We are pleased you enjoyed our convenient location and spacious accommodations. We also appreciate you mentioning our friendly associates. Thank you again for your feedback, and we look forward to your next visit.Best regards,Guest Service Team

Dear Eren, Thank you for your evaluation of our hotel. We are pleased you enjoyed our convenient location and amazing breakfast. We also appreciate you mentioning our spotless accommodations and friendly associates. However, the concern you outlined and that you were inconvenienced by the noise. Please know for future visits, our front desk is always available to help make you as comfortable as possible. We hope you will reconsider staying with us again so we can show you the exceptional hospitality you deserve and that we are known for providing.Best regards,Guest Service Team

Dear Magdalena, All of us at SpringHill Suites New York Manhattan/Times Square South appreciate your four-star rating. We are glad you had an enjoyable stay and would love to see you again soon.Best regards,Guest Service Team

Dear Sara, Thank you for your glowing review! We're thrilled to hear that you found SpringHill Suites New York Manhattan/Times Square South exceptional in every aspect, from our friendly staff to our prime location. Your recommendation means the world to us. It was our pleasure having you stay with us, and we look forward to many more visits.Best regards,Guest Service Team

Dear Laura, Thank you for being a guest at our hotel. We sincerely apologize for any discomfort caused by the situation outside the hotel. Your comfort is our top priority, and we will address this concern internally. Additionally, we appreciate your feedback about the bathtub and will take steps to ensure a better experience. We hope to welcome you back soon for a more pleasant stay.Best regards,Guest Service Team

Dear Laincy, Your generous rating made our day! We are dedicated to providing every guest with a great experience at SpringHill Suites New York Manhattan/Times Square South, and we appreciate you taking the time to leave your feedback. We hope to see you soon.Best regards,Guest Service Team

Dear Geert, Thanks for sharing your kind rating for SpringHill Suites New York Manhattan/Times Square South. We are pleased you enjoyed your time with us, and we hope to see you again soon.Best regards,Guest Service Team

Dear Haivan, We are flattered by your generous review of SpringHill Suites New York Manhattan/Times Square South. Thank you for recognizing the outstanding service and convenient location we provide. We look forward to welcoming you again whenever your travels bring you back to the area.Best regards,Guest Service Team

Dear Suzanne, Thank you for the excellent review of your stay at SpringHill Suites New York Manhattan/Times Square South. We appreciate you pointing out our convenient location to Penn Station, Madison Square Garden. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience!Best regards,Guest Service Team

Dear Pauline, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Best regards,Guest Service Team

Dear Alan, Thank you for staying with us at SpringHill Suites New York Manhattan/Times Square South. We are glad you were pleased with our excellent accommodations and services, notably our delicious hot, complimentary breakfast! We have an exceptional team whose top priority is ensuring every guest feels comfortable and at home. We will enjoy sharing your compliments with each of them! It was such a pleasure hosting your visit, and we hope to see you again soon.Best regards,Guest Service Team

Dear Loreen, Thank you for staying with us at SpringHill Suites New York Manhattan/Times Square South. We are glad you were pleased with our excellent accommodations and the services our courteous associates provided!It was such a pleasure hosting your visit, and we hope to see you again soon.Best regards,Guest Service Team

Dear Carla, Thank you for choosing us for your visit to New York City and for the five-star rating. However, we are disappointed that you had some issues with your room. Our goal is to provide an exceptional experience to each of our guests, and we apologize that we did not meet these expectations. We are grateful for your feedback and your patience.It was a pleasure hosting you, and we hope to do so again on your next visit to the city.Best regards,Guest Service Team

Dear Paige, Thank you for your evaluation of our hotel. We were disappointed to read about your experience and apologize for the issues you had with your reservation and, even more so, how our associates handled it. We are genuinely sorry for not meeting your expectations and for the inconvenience caused during your time with us. We appreciate you bringing this to our attention. We will address this appropriately, and we are grateful for your patience. We hope you will reconsider staying with us again so we can show you the exceptional hospitality you deserve and that we are known for providing.Best regards,Guest Service Team

Dear Kwok Leung, Thank you for choosing to stay with us and leaving a positive rating. We're delighted to know that you had a great experience here at SpringHill Suites New York Manhattan/Times Square South. We look forward to welcoming you back on your next visit!Best regards,Guest Service Team

Dear Chris, It was a pleasure reading your review of SpringHill Suites New York Manhattan/Times Square South. We are glad you were pleased with our excellent accommodations, delicious breakfast, and happy hour.We are grateful for the recommendation, and we appreciate you choosing us for your visit to New York City.Best regards,Guest Service Team

Dear Richard, Thank you for the generous rating regarding your time at SpringHill Suites New York Manhattan/Times Square South. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us exceeded these expectations.We look forward to hosting you again the next time you are in the New York City area.Best regards,Guest Service Team

Dear hannah, It is wonderful to know you enjoyed everything about your time at SpringHill Suites New York Manhattan/Times Square South and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation, and we truly appreciate your kind rating. We hope to welcome you back soon for another enjoyable stay.Best regards,Guest Service Team

Dear Dominique, Thank you for sharing your kind review of SpringHill Suites New York Manhattan/Times Square South. We are pleased that our fantastic location made your stay so memorable! We truly appreciate you choosing us for your visit to New York City, and we hope you will make us your home every time your travels bring you this way.Best regards,Guest Service Team

Dear Eden, Thanks for the friendly rating! We are delighted your time at SpringHill Suites New York Manhattan/Times Square South was an enjoyable one. We look forward to seeing you again to share another fantastic experienceBest regards,Guest Service Team

Dear Jeff, Thank you for recommending our excellent location and delicious breakfast to fellow travelers. We are glad you enjoyed your recent stay with us at SpringHill Suites New York Manhattan/Times Square South!Thank you for staying with us, and we look forward to seeing you again soon.Best regards,Guest Service Team

Dear Aira, Thank you for the five-star rating for SpringHill Suites New York Manhattan/Times Square South. Our goal is to make every guest feel welcome and comfortable during their entire visit, and we are pleased to know your experience with us exceeded these expectations.We look forward to hosting you again the next time you are in New York City.Best regards,Guest Service Team

Dear Frederick, Thank you for staying with us at SpringHill Suites New York Manhattan/Times Square South. We are delighted you enjoyed the delicious hot breakfast and, most notably, complimentary wine and beer!We are glad that we were able to provide you with an outstanding experience throughout your stay, and we love knowing you plan to return.Best regards,Guest Service Team