Hotel Newcastle-Under-Lyme

« Nous avons dormi sous les combles. La hauteur du plafond (Sous les poutres) était vraiment basse, moins de 1,50m. La douche était très capricieuse avec alternance eau bouillante et eau glacée. Après le prix était intéressant ! »

« Very clean, very friendly and helpful staff. The kitchen is very well equipped, whatever you need, it is there. I will be sure to stay there again, when I go back to Stoke-On-Trent! Thank you very much! »

« RAS »

« Although the hotel would benefit from some updating it was really clean and the staff were very friendly and helpful. We had breakfast and an evening meal plus bar drinks and it was extremely good value for money. The meals were all home cooked and delicious. »

« Unfortunately, the property did not meet reasonable cleanliness or maintenance standards. On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves. The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let. The sofa in...

« I liked the great taste of the place, the wonderful garden and the exceptional kindness of the staff, looking after you with the nicest manners. The breakfast was also exceptional. »

« I was unfortunately in an incredibly warm room (in part due to weather, but also the orientation which meant it got the full evening sun and no breeze) - this was room 104. The room was a decent size and reasonably clean, but given the weather, which is it being made up with a duvet and no sheet underneath (between that and the bed). The bathroom had cracked floor tiles which were very uneven with sharp edges and there was toothpaste marks splashed all over the wall by the sink, which means...

« La chambre bien que petite était correcte. Le personnel était poli mais pas spécialement chaleureux. Le petit déjeuner est très bien. »

« Hôtel propre mais vétuste. Tout est d’époque! La peinture des fenêtres s’écaille, d’ailleurs impossible d’ouvrir la fenêtre et pas de climatisation à part un ventilateur posé sur le bureau. »

« It was ideally situated for what we wanted. But it deserved a better restaurant than the Welcome Break »

« Hôtel très propre et convivial. Petit déjeuner très bon aussi. Nous revenons à chaque fois dans cet hôtel car on s’y sent bien. »

« Excellent place »

« The room was large, clean and comfortable. The reception staff were very helpful and the breakfast was great. Fantastic waitress. A great place to stay. »