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Avis sur The Atlantic Hotel

4 out of 5
The Atlantic Hotel
Dane Road, Newquay, England

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 210 avis sur 429." "
Note des voyageurs de 8 (Bien), d’après 156 avis sur 429." "
Note des voyageurs de 6 (Satisfaisant), d’après 36 avis sur 429." "
Note des voyageurs de 4 (Médiocre), d’après 15 avis sur 429." "
Note des voyageurs de 2 (Horrible), d’après 12 avis sur 429." "

9,0/10

Propreté

9,2/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Florence, Genève

Les points forts : Propreté et confort de la chambre
Personnel peu accueillant. On a l’impression de déranger. La piscine est jolie mais pas soignée, plus de serviettes propres, par contre beaucoup de serviettes utilisées et restées sur place. Une porte sur l’extérieur, mangée de rouille ne ferme plus . Décevant. Un seul restaurant (deux sont annoncés) mal chauffé et avec une carte vraiment très courte. L’emplacement est superbe. La chambre confortable.
Séjour de 2 nuits en novembre 2018

8/10 Bien

Fleur, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel accueillant, vue tout juste magnifique, petit déjeuner top.
Séjour de 4 nuits en novembre 2018

8/10 Bien

Robert

Voyage en couple
Les points forts : Personnel et service
Very nice stay. But wish we had been informed that the Champagne Bar was closed. As was looking forward to using it. Not sure its worth the high rates to stay at the property
Séjour de 1 nuit en avril 2024

10/10 Excellent

anna, Worthing

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay at the Atlantic. Lovely fresh breakfast everyday with choices between cooked and continental. Room spotless and comfortable. Only small down fall was the lift being out of service and we were on the 3rd floor. Apart from that will def be returning in the future.
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Stuart

Voyage en couple
Les points forts : Propreté
Bar let it down no cocktails run out of spirits staff didn’t want to know.very expensive.
Séjour de 3 nuits en mars 2024

6/10 Satisfaisant

Howard

Voyage en famille
Les points forts : Personnel et service
There was no air circulation whatsoever- no AC or at least a fan. The first room we stayed in 202 one sink kept blocking, and the head board fell as we were getting into bed. Moved to room 205 the following day. The bed had no mattress protection; just an unfitted cover over a pillow top(very concerning and unhygienic). Bar tender was awful not appearing to know what she was doing, and unprofessional. She was never there when we were looking to sit and relax and have a night cap, we had to ask front desk to locate her. Overall the staff at check in; Jamie and Jack who carried our heavy bags to the second floor were super amazing and made our stay a welcome one.
Séjour de 4 nuits en février 2024

10/10 Excellent

SHARON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024

10/10 Excellent

Lisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely gorgeous hotel with wonderful staff . We had such a fabulous time and hope to come back. It made our trip to Cornwall
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Jess

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Sam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hotel, friendly and helpful staff!
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Shirley

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent food, amazing views, lovely walks Enjoyed the pool. A welcome break Would recommend
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Claire

Séjour de 4 nuits en décembre 2023

8/10 Bien

Viola

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay was short but very pleasant. The let down was that having booked a room with a ocean view we arrived to a balcony shut and no keys available... The room was spacious and on first look clean however a stained carpet and "bedspread" were disappointing. Other then that we would recommend this hotel and would stay again. The highlight of our december stay was well kept pool areas which made up for the mentioned shortcomings
Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

M

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Disappointing and dated
Overall staff were good although I was met with the breakfast staff without cheer - I would have anticipated this was normal except the couple who joined the breakfast room behind me were met with a much warmer welcome and offered drinks and pastries from the buffet which was not offered to me - Breakfast order was incomplete when delivered. Room was average, bed was very comfy and it was quiet although very dated inside. Blinds were inoperable and the shower was terrible. Scalding hot or freezing cold were the 2 options. Drink from the bar was at the high end of the price and had a strange taste, I didn't have another. I had high hopes for this as I normally stay within sight of the Atlantic and thought I'd have a more expensive night.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Benjamin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023

8/10 Bien

Sean

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Bill&Carol, Hertfordshire

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
We spent a week here for our 40th Wedding anniversary. The hotel was fantastic and the food was good even with a limited menu. Spa and sauna were closed due to the restrictions and the lift was out of action. Apart that we had a great holiday. The outside could do with a bit of TLC
Séjour de 6 nuits en octobre 2020

10/10 Excellent

Dave, Somerset

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My wife and I had a suite for the weekend and were treated like royalty from start to finish.The staff were exceptional under the circumstances of this current virus, and I believe that everyone who goes to this hotel will learn to live in a different but clean and healthy way led by a terrific staff.
Séjour de 2 nuits en octobre 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2020

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The shower was not working, we flagged it and it did not get checked or fixed. One towel in the bathroom was dirty. The bath was also dirty, filled with hair (which was not ours).
Séjour de 1 nuit en octobre 2020

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel was everything we expected after reading up on the reviews. As usual the prices were a little steep on certain things as all hotels are. The views more than made up for that particular concern. Would recommend this hotel for a visit.
Séjour de 4 nuits en octobre 2020

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en octobre 2020

8/10 Bien

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2020

10/10 Excellent

chloe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel,great breakfast and service
Lovely stay, staff were all lovely and helpful. We were still able to use the indoor pool by booking a slot with reception which was great. Only slight issuewe had is the wifi didnt work in the evening we checked in but other than that it was great
Séjour de 1 nuit en septembre 2020

4/10 Médiocre

Greg, Wakefield

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
The hotel has damp in the rooms we stayed in, not an expectation of a 4 * Hotel. The room we booked with a sea view wasn't available on arrival and after 1 night they moved us into a partial sea view. Very negative experience and will not stay there again.
Séjour de 5 nuits en septembre 2020

10/10 Excellent

Hollie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2020

8/10 Bien

V, England

Voyage en couple
Les points forts : Personnel et service
The staff were very friendly and welcoming. Breakfast had a good variety and was well cooked. However, The Poolside Rooms do not have WiFi, which was a bit disappointing and the carpark quite small. But overall the hotel was in a very good location and worth a visit but could do with refurbishment in the bar area in the main part of the hotel.
Séjour de 3 nuits en septembre 2020

10/10 Excellent

Nick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2020

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This is a beautiful and impressive hotel and the staff were lovely. It is however in need of some maintenance...very shabby in places. Outdoor pool area was very disappointing, not clean and unswept. Wouldn’t have dipped a toe in. Appreciate its location puts a lot of pressure on the building but this hasn’t seen a kick of paint for some years. Overpriced for the accommodation and don’t think it would get 4* if reviewed at the moment.
Séjour de 7 nuits en septembre 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
relaxing break
excellent meals re:covid hygiene was well executed and it felt a safe environment
Séjour de 4 nuits en septembre 2020

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great views. Staff excellent will be coming back again
Séjour de 2 nuits en septembre 2020

10/10 Excellent

Sonia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Newquay stay.
The hotel was in a great location with a beautiful view of fistral beach and out into the Atlantic ocean.. Our room was on the first floor, with a sea view which was stunning to wake up to. Breakfast in the morning was table served but a great choice of continental or full English. The only downside was the parking, if you come back late you may have to use the car park opposite. Bring earplugs if you're a light sleeper..
Séjour de 2 nuits en septembre 2020

8/10 Bien

Joanne

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
nice hotel shame about the town
Lovely hotel & great views across the sea. Shame we couldn’t get a reservation for dinner in the restaurant, especially being hotel guests. Just a couple of things in the room could have been cleaner (dirty pedal on bathroom bin) especially with coronavirus at the moment. It’s been a long time since we’ve visited Newquay and the town looked run down & full of chavs. It’s a shame you can’t pick up the hotel and put it in a nicer location.
Séjour de 3 nuits en août 2020

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté
The rooms were filthy and seating was ripped and worn. Our balcony was disgustingp Towels were frayed.
Séjour de 5 nuits en août 2020

2/10 Horrible

Voyageur vérifié

Séjour de 5 nuits en août 2020

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Great staff,
Séjour de 6 nuits en août 2020

8/10 Bien

sunita

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2020

2/10 Horrible

Nicholas

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en août 2020

10/10 Excellent

Tammy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful Place
Absolutely amazing. Not a bad word to say! The hotel is situated in the middle of everything, & the views are amazing. Me and my partner stayed in the pool side room. What a great choice that was, especially waking up every morning overlooking the sea view. Our room was gorgeous. Big room with 2 separate seating areas. One with a table and chairs and the other being a 2 seated leather sofa sitting opposite the TV which was great as u was just coming back to a hotel with a bed in, if that makes sense. Bed was very comfy also. Lastly with the room the bathroom was amazing, especially the bath!! Breakfast was also lovely. The only different thing was because of covid we had to sit at our table and wait for our breakfast to arrive. The service was a bit slow but its to be expected with the amount of people the staff are having to cook for. But yes breakfast was fab with a range to choose from :) Id 100% come back here! Amazing hotel and lovely staff.
Pool side view (weather was foggy)
Room
Bathroom
Beach a walk from the hotel
Séjour de 3 nuits en août 2020

10/10 Excellent

peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2020

8/10 Bien

JACK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Seaside break
Wonderful position, great views, characterful building - but one or two areas need attention. Good points: +Amazing location with sea views all around, not far from Fistral beach +Loads of character +Wonderful customer service from friendly and smiling staff members +Comfortable beds +Lovely and quiet +Generally clean and tidy +Good breakfast +Fast wifi Challenges: -Water pressure in the bathroom wasn't the best (other hotels big and small can get this right...) -Caps were missing from the shower controls - so although I could operate the shower it required a very firm grip and I had to guess which one controlled the temperature and which way to turn it so that it wasn't scalding. -The bath was cheap plastic and very small - bizarre given the bathroom would have held a bigger bath easily, and at £300+ per night I'd expect something better. -A few very noticeable stray hairs around the shower. -Several large patches of peeling paintwork in the bedroom. -The fridge was switched on but was completely ineffective - basically the same temperature as the room itself. -At over £300/night (bed and breakfast) the value wasn't all it might have been - in particular, I'd expect a better bathroom.
Séjour de 3 nuits en août 2020

8/10 Bien

Alex

Les points forts : Personnel et service et confort de la chambre
Mixed
Amy wasn’t happy the water was too hot. Then I noticed that the walls had mould, the Chandler was falling apart and the lights handing off the wall. Porter was useless don’t know where they found him, he couldn’t work the shower either. Crap “sea view” Second night was superb, room was a lot cleaner and spacious, view was a lot better could see the ocean. Downside more gulls
Séjour de 2 nuits en août 2020

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2020

10/10 Excellent

Denise

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2020

8/10 Bien

Keith

Séjour de 3 nuits en juillet 2020

8/10 Bien

Kev, Stroud, Gloucestershire

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
although a little tired & dated in some aspects, the level of service from the staff and the views more than make up for it, an excellent Hotel, food was excellent both breakfast & evening meal and the staff throughout were very welcoming, friendly & gave excellent service..
Séjour de 3 nuits en juillet 2020

10/10 Excellent

F

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Weekend Covid respite
Have stayed here a few times and in this current Covid climate I have got to say that they have it sorted. Wouldn't hesitate recommending the Atlantic to anyone who wants good quality accommodation and food. Try out the Silk restaurant
Séjour de 2 nuits en juillet 2020

8/10 Bien

Ivan

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en juillet 2020

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
A beautiful hotel with stunning surrounding scenery; worth every penny.
Séjour de 7 nuits en juillet 2020