Hôtel près de Nightmares Fear Factory, Niagara Falls, Niagara Falls

"La chambre"

"A bad experience. I rented two rooms through Expedia, but when I arrived at night they only gave me one room, and it was in very bad condition, extremely hot inside. I told them I had two rooms reserved, showed them the reservation, and they didn't give it to me until the next day. It smelled bad, everything was dirty, they don't change the sheets or clean properly. Many areas were dirty, even the chair in the study."

"La chambre était correct, mais une mise à jour s'avérer nécessaire. Déjeuner pénible, pas d'oeuf, pas de choix, pas de place pour s'asseoir, longues files "

"Personnelle très courtois "

"La chambre etait superbe malheureusement il y avait bcp de brouillard et on a pa profiter de la vu"

"La chambre étais impeccable , le personnel accueillant "

"La chambre le personnel et l’emplacement de l’hôtel à proximité de tout"

"Très courtois. "

"Very disappointing experience – would not recommend My stay at this hotel was extremely disappointing in many ways. First, the courtyard-side room was very poorly insulated, which is unacceptable during winter. There was a large gap at the bottom of the entrance door, allowing cold air to come in constantly. This made the room very uncomfortable despite the heating. Second, no housekeeping service is provided for multi-day stays, which was not clearly communicated and does not meet basic hotel standards. The TV did not work, even after an attempted repair. The issue was never resolved during my stay. As for parking, it is charged at $20 + tax, which would be reasonable if it were secure. Unfortunately, items were stolen from my car, and there were no visible security measures. This is completely unacceptable. Finally, there is no elevator to access the rooms, which is very inconvenient, especially when traveling with luggage — and again, this is not clearly mentioned. Overall, poor comfort, lack of services, unresolved technical issues, and a serious security problem. I strongly do not recommend this hotel."