Luxushotels Niseko Village

„Highly disappointed especially paying so much for a skiing resort. From the breakfast to the sushi lunch was simply awful. Staff at Ezo restaurant cannot speak basic English and at Sisam, the female waitress served hot over a fence, not even thinking about health and safety. Lucky there was one staff member (Andy, a very pleasant and jolly lad) who asked how was our meal and saved the day, otherwise none of the staff even cared. There was a curly hair on the oranges at the breakfast buffet and ...

„From my suite and bathtub, I had a stunning mountain view. The room was beautiful, clean and comfortable. The staff were cordial and polite. Although, I do wish the staff showed more Japanese culture customer service toward information and concierge services. Being at a Ritz Carlton Reserve hotel, I think the sophistication and quality of the onsen, gym, spa and in-house skiwear boutique weren't up to par. Those areas felt like I was at a Marriott hotel instead of a Ritz Carlton Reserve.“

„Wonderful property. The only disappoitment was their restaurant which had a few menue items unavailable. “

„good“

„Great property, super nice people, fantastic location. Needs a gym, window was covered by 2 meters of snow - barely day light, no real bar atmosphere “

„ヨウテイスイートは最高“