Hat Hotel Riu Palace Aruba - All Inclusive einen Pool?

Ja, diese Unterkunft verfügt über 2 Außenpools und ein Kinderbecken.

Ist Hotel Riu Palace Aruba - All Inclusive haustierfreundlich?

Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.

Wie viel kostet das Parken bei Hotel Riu Palace Aruba - All Inclusive?

In dieser Unterkunft kostenlos verfügbar: Parken ohne Service.

Wann ist der Check-in bei Hotel Riu Palace Aruba - All Inclusive?

Der Check-in ist zu folgenden Zeiten möglich: 15:00 Uhr–23:30 Uhr. Später Check-in ist zu bestimmten Zeiten möglich.

Bietet Hotel Riu Palace Aruba - All Inclusive einen All-inclusive-Service an?

Ja, es handelt sich um eine All-inclusive-Unterkunft. Alle Speisen und Getränke sind inbegriffen. Zu den Aktivitäten zählen Volleyball.

Wo befindet sich Hotel Riu Palace Aruba - All Inclusive?

Diese Unterkunft liegt am Strand und ist dank der hervorragenden Lage (Palm Beach) zu Fuß gerade mal 10 Minuten entfernt von: Das Casino im Hilton Aruba, Palm Beach und Hyatt Regency Casino. Ebenfalls in einem Umkreis von 2 km: Eagle Beach und Stellaris Casino.

Hotel Riu Palace Aruba - All Inclusive Bewertungen, Angebote & Fotos 2025

Zur Gegend

Hotel Riu Palace Aruba - All Inclusive befindet sich am Strand in der Gegend Palm Beach, einem Stadtteil von Noord. Das Viertel punktet unter anderem mit tollen Einkaufsmöglichkeiten. Renaissance Mall Aruba ist einen Ausflug wert, wenn du Lust auf Shoppen hast. Wer lieber die Natur der Region bewundern möchte, sollte Folgendes besuchen: Eagle Beach und Palm Beach. Du bist mit Kindern unterwegs? Dann ist ein Besuch dieser beiden Attraktionen vielleicht genau das Richtige für dich: Schmetterlingsfarm und Complejo Deportivo Guillermo Próspero Trinidad. Feile auf einem nahe gelegenen Golfplatz an deinem Abschlag oder erfreue dich beim Fallschirmspringen und auf den Wander-/Radwegen an der schönen Natur der Region.

Zum Reiseführer für Noord

10/10 – Hervorragend

Giuseppe

15. Aug. 2023

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

Aufenthalt von 14 Nächten im Juli 2023

10/10 – Hervorragend

Christian

Mit der Familie gereist

8. Juni 2023

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Aufenthalt von 6 Nächten im Mai 2023

10/10 – Hervorragend

Maikel

Mit der Familie gereist

5. Sept. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

La propiedad excelente, las playas magníficas, la seguridad en la isla es super, nos sentimos muy bien en estas vacaciones

Aufenthalt von 6 Nächten im August 2025

6/10 – Okay

Michele

Mit der Familie gereist

5. Sept. 2025

Verbesserungswürdig: Personal & Service

Very nice location

Aufenthalt von 4 Nächten im August 2025

2/10 – Ungenügend

Marco

Mit der Familie und kleinen Kindern gereist

4. Sept. 2025

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

I had a really bad experience at RIU Palace Aruba and feel compelled to share the issues I faced during my stay: Check-in took over an hour, which was incredibly frustrating after a long trip. When I finally got to my room, it wasn’t even cleaned properly. I had to request a different room and go through the hassle of changing it. The towels provided were unclean and had noticeable stains. When I brought this up to housekeeping, they didn’t even apologize or offer a solution. Overall, the rooms were poorly cleaned, which was especially uncomfortable since I was traveling with a baby and cleanliness was a priority. The staff throughout the resort were mostly unapologetic, abrasive, and rude, even when I made the simplest requests. It felt like they were more interested in brushing me off than providing good service. There was constant construction noise all day, making it hard to relax. What’s worse, there was no prior notice or disclaimer about ongoing construction when I booked or arrived. The food options were disappointing as well – the quality was poor and the variety in the restaurants was very limited. Overall, I expected much more from a resort of this caliber. The combination of poor service, cleanliness issues, and lack of transparency about construction made this a very unpleasant stay. I wouldn’t recommend RIU Palace Aruba based on my experience and would definitely not go there again.

Aufenthalt von 6 Nächten im August 2025

4/10 – Schlecht

Denins

Mit der Familie gereist

3. Sept. 2025

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft

This was a rough trip, the first night they gave us the wrong room type, we left for dinner came back to insects all over the floor and our luggage, they moved us to a different room, again not what we paid for, "for the night" Next day moved us to the suite we paid for, no hot water for 3 of 5 days there, entire place is under construction, weekends holidays they don't care, they are jackhammering 7a-7p every day, front desk staff were dismissive of our requests and offered a bottle of cheap champagne for our troubles.. the building is in disrepair in alot of places, tile missing in walkways, tile missing in the pool, previous reviews of no ac no hot water and insects are accurate, dont be like me and think, how bad can it be... its pretty bad..

Aufenthalt von 4 Nächten im August 2025

6/10 – Okay

Jorge Luis Suarez

Mit der Familie gereist

3. Sept. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

You can’t sleep after 7:30am. They still building the hotel and is very noisy. They should be offering at 50%

Aufenthalt von 4 Nächten im August 2025

6/10 – Okay

Carlos E

Mit der Familie gereist

3. Sept. 2025

Gut: Sauberkeit und Ausstattung

Verbesserungswürdig: Zustand der Unterkunft

We've always enjoyed staying at RIU resorts in some of our favorite destinations, so we were looking forward to this trip. Unfortunately, our experience this time was quite different and not up to the usual RIU standards. We had issues with accommodations from the start. We requested an extra bed for our kids, who were staying in their own room, but the process was more complicated than it should’ve been. It took multiple follow-ups to get a resolution, which added unnecessary stress to our stay. To make things worse, one of our reserved dinners was suddenly canceled to accommodate a wedding party. While we understand special events happen, it felt like regular guests were being sidelined without any meaningful alternatives or communication. We’ve come to expect consistency, comfort, and hospitality from RIU, but this experience fell short in several key areas. We hope the resort can improve its service and guest prioritization, especially for returning families who usually enjoy their stays.

Aufenthalt von 6 Nächten im August 2025

10/10 – Hervorragend

Andrea Jean

Mit dem Partner gereist

2. Sept. 2025

Gut: Ausstattung

There was construction going on from 8am every morning. Jackhammers, sandblasting, broken waterlines that made for cold showers until the very last day of our stay. None of this was the fault of the staff, so I would still give the hotel staff and management an excellent rating. The food was great, choices were plentiful. The beach area was spacious and clean.

Aufenthalt von 7 Nächten im August 2025

4/10 – Schlecht

OSCAR

Mit der Familie und kleinen Kindern gereist

2. Sept. 2025

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

DISASTROUS STAY!

Aufenthalt von 7 Nächten im August 2025

4/10 – Schlecht

Aimee, Enon

Mit dem Partner gereist

2. Sept. 2025

Gut: Sauberkeit, Personal & Service und Ausstattung

Verbesserungswürdig: Zustand der Unterkunft

We stayed at the RUI Palace three years ago with no issues whatsoever. Rebooking at the same hotel, we thought we would have the same wonderful week. The food was very good, as was the staff. For all the issues that we experienced throughout the week, the staff handled all of it beautifully - with kindness, patience, and helpful ideas to get us through. I would specifically like to call out Raul at the pool - he is spectacular at his job! Issues encountered: Elevator - not programmed correctly, then stopped working altogether Phone - did not work; turned on, then only dial tone. Not able to call out. No room service, front desk, etc. Room very humid - sheets felt wet, floor sticky Mildew smell upon entry to room Renovating - construction noises galore No water - turned off by hotel many days; no hot water the whole time there Double booked the room Hot wires coming out of the wall Cover plate didn't fit over exposed hole in wall; Caulking not finished in shower - and dripping down walls in other areas; Paint on the floor; Toilet set not right size for toilet

Aufenthalt von 7 Nächten im August 2025

4/10 – Schlecht

Jorge L Suarez, Miami

Mit der Familie gereist

1. Sept. 2025

Gut: Personal & Service

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

This hotel should not be open in its current condition. The property is under major construction, and the noise is absolutely unbearable in every area—including the beach. The worst part was in our assigned room, where it felt like drills and hammers were going off right next to the bed, making it impossible to sleep. The construction went on all weekend, starting as early as 7 AM and lasting until 8 PM. On top of that, we encountered cockroaches during our stay. The pool is in serious need of repair, and the elevator was constantly out of service. We stayed for four nights and were never able to sleep past 7 AM because of the noise. The only positives were that the food was good and the location is convenient. However, the hotel should really be closed until renovations are fully completed, as staying here under these conditions is unacceptable.

Aufenthalt von 4 Nächten im August 2025

4/10 – Schlecht

Rosaily Suarez, Miami

Mit der Familie und kleinen Kindern gereist

1. Sept. 2025

Gut: Personal & Service

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft

This hotel should not be open in its current condition. The property is under major construction, and the noise is absolutely unbearable in every area, including the beach. The worst part was in our assigned room, where it felt like drills and hammers were going off right next to the bed, making it impossible to sleep. The construction went on all weekend, starting as early as 7 AM and lasting until 8 PM. On top of that, we encountered cockroaches during our stay. The pool is in serious need of repair, and the elevator was constantly out of service. We stayed for four nights and were never able to sleep past 7 AM because of the noise. The only positives were that the food was good and the location is convenient. However, the hotel should really be closed until renovations are fully completed, as staying here under these conditions is unacceptable.

2/10 – Ungenügend

Victoria

Mit der Familie gereist

1. Sept. 2025

Gut: Ausstattung

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft

1)Took them 5 hours to bring bed sheets 2)5 hours to bring toilet paper 3)Water wasn’t working for hours the next day could not use sink or shower and toilet for sevral days 4)When water started working in shower water not going down (draining issue) 5)elevator kept breaking 6)Room service never answers 7)tv only works thru ur phone can’t use remote control 8) no hot water if there is water 9)bugs in hotel room constantly 10) bathroom would leak water from the wall 11) the dining system was terrible it was even first come first serve for regular restaurants . One restaurant we waited two hours for and it was considered Japanese but didn’t have any Japanese food which didn’t make sense 12) no entertainment as in like “shows” or anything 13) pool and beach were always crowded had to spend so much time looking for empty seats I was at the front desk every single day of this entire vacation . Never had a break .

Aufenthalt von 5 Nächten im August 2025

2/10 – Ungenügend

Rafael

Mit dem Partner gereist

1. Sept. 2025

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft

No water in room, non-operable toilets. Towel person very rude and threatening (John). Beach was beautiful and food was good. Would not recommend stay.

Aufenthalt von 5 Nächten im August 2025

6/10 – Okay

Erika

Mit der Familie gereist

1. Sept. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

This resort has a lot to offer. It is beautiful, staff was very friendly and the facilities itself was very clean. The time i was there there were some issues that had altered my overall experience. Upon arrival only 1 elevator was working. It took 45 minutes to get up to our room, once there the keys were not activated. We had to go to the hotel lobby to activate the keys. The next day after a long day of swimming at the pool we go to our room to shower for dinner and there was no water. The water was shut off everyday at 10am during our stay. When there was water it was only cold water. Not use to taking showers in cold water. I don't think this is the norm for the resort but when you bring the concerns to the front desk it's like they do not care and don't handle anything for you.

Aufenthalt von 5 Nächten im August 2025

6/10 – Okay

Qammarah

Mit einer Gruppe gereist

31. Aug. 2025

Gut: Sauberkeit

Verbesserungswürdig: Personal & Service und Ausstattung

I went to this RIU with high expectations since I recently came back from the one in Bahamas. This fell way short. It’s really the customer service. The check in process was horrible. I came in early around 1 and they said it was too early come back at 3. That wasn’t a problem until I came back at 3 and it was a whole group of people. I waited on line for 45 min and there were only 3 people in front of me. And when I got to the front, the lady left so I’m there standing there waiting now for someone to come back and give me my room. Luckily the second person I was with went to another line and a non front desk person found that our keys were already ready and gave it to us. Also they are doing construction, I wasn’t aware of that before booking. Rooms are definitely in need of update. Screws/knobs falling out, AC barely worked. And the food was sub par, the breakfast was the best. Lastly, it was my birthday and i was looking planning to go to the steakhouse specialty restaurant. I go there and it’s closed for a wedding. No one informed us ahead of time, I’m sure this wedding was planned in advance. Some positives were the entertainment, beach, and bar service. They really made my experience. And they also sent me a slice of birthday cake for my birthday which was really nice.

Aufenthalt von 6 Nächten im August 2025

4/10 – Schlecht

Susanne Lisa Khan

31. Aug. 2025

Gut: Sauberkeit und Personal & Service

Verbesserungswürdig: Zustand der Unterkunft

Staff was very professional and courteous. Food was good. When we arrived, we were assigned to the old building. Many issues with the rooms we were assigned to. My mother was stuck in her room with no working phone to call for maintenance until we arrived to help get her out. When maintenance arrived, she was told there was a broken door hinge. Air conditioner was only operating with the fan. No cool air. Rooms were humid and damp. Couldn't wait to be reassigned the next day. Had many issues with the move from the old building to new building. Very poorly managed. Despite reaching out to the hotel prior to arriving, and being assured that we would not be affected by the renovations, we did have to move the day after we arrived. Day of the move the elevators to the new building were not working. Some customers were actually carrying their suitcases on their shoulders up the staircase. We did not have that option as I traveled with my 84 year old mother and aunt. We had to wait until the elevators were fixed. Needless to say the line was very long as many of us relied on one working elevator. The newly renovated rooms are beautiful, however the shower door in some rooms have a gap at the bottom. After showering, water ran out to the sink and close to the toilet. On vacation we had to clean up water on the floor after each shower. Last two days, water was turned off to the rooms for periods of time. Communication of the issues was by word of mouth. We all expected better!

Aufenthalt von 5 Nächten im August 2025

6/10 – Okay

Tracey Newton

Mit dem Partner gereist

31. Aug. 2025

Gut: Sauberkeit, Personal & Service und Ausstattung

Verbesserungswürdig: Zustand der Unterkunft

Construction going on. It caused a lot of problems. Elevators not working, toilet leaking, then we had no water to flush toilets or take showers! And we were in the new building! They need to close now and finish all renovations a then re-open! On the bright side the beach is gorgeous, pool is nice and you can walk to shops and great restaurants & bars.

Aufenthalt von 5 Nächten im August 2025

6/10 – Okay

Tiffani

Mit dem Partner gereist

31. Aug. 2025

Gut: Sauberkeit, Personal & Service und Ausstattung

Pros: friendly staff, beautiful property, the buffett food was delicious, the shows were professionally done and excellent, the pool was nice, the beach was beautiful and calm. The room was beautiful and had great AC. The drinks were great! Cons: we paid for a room with a balcony and didnt get a balcony, we were in the new remodeled room and had no hot water for 7 days. We paid around $500 night and there only compensation was a bottle of champagne which we do not like. The water was off several times during the week without notice. The housekeeper left 2 used bottles of water from the previous people that stayed in the room before us in the fridge. It took 2 days to get more bottled water. She kept forgetting to leave more coffee, rags, a coffee cup we (we started out with 2 and then had one the rest of the week). The music around the pool was ridiculously loud and sadly with all the construction being done thats what we heard at the beach.

Aufenthalt von 7 Nächten im August 2025

2/10 – Ungenügend

Gerti

Mit der Familie gereist

31. Aug. 2025

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

I stayed 10 nights at this resort with my family and it was a nightmare. I have never experienced something like this. I will list a few issues I had during my stay at this disgusting place. I filed complaint due to the below issues: 1 - Extreme loud noise inside and outside of the resort due to construction starting at 7:30 in the morning. 2 - No AC for 2 days 3 - No water on certain hours of the day 4 - No hot water almost every day 5 - Terrible restaurant management due to limited hours of operation. I’ve never had an experience where the restaurant does not allow you to get in after 8PM. Management at the resort is well aware of the issues and unfortunately they don’t do anything about it. They are very sneaky and invite you to file complaints so you can get full refund back which doesn’t happen. This place does not meet any standards. You pay a lot of money and in exchange you construction noise, no water, dust, terrible restaurant experience and no AC. PLEASE DO YOURSELF A FAVOR AND STAY AWAY FROM THIS RESORT. SAVE YOURSELF MONEY AND A LOT OF HEADACHE. DON’T WASTE YOUR TIME.

Aufenthalt von 10 Nächten im August 2025

10/10 – Hervorragend

Thomas

Mit der Familie gereist

30. Aug. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Our family had a great time and the manage Junior was very helpful

Aufenthalt von 7 Nächten im August 2025

4/10 – Schlecht

ELIEZEL TORRES

30. Aug. 2025

Gut: Sauberkeit, Personal & Service und Ausstattung

Verbesserungswürdig: Zustand der Unterkunft

First thing was that this room should not be considered ocean view. There were exhaust fan ducts in the bathroom that didn’t work. The air conditioning in the room was terrible. There were roaches in the room. Water in shower would not drain. Sink closest to shower did not drain. Last night there we couldn’t shower because there was water coming from the ceiling in the shower and where the toilet is. Leaking near the ceiling lights. Dangerous, property manager could probably avoid all bad reviews if the rooms were inspected when done.

Aufenthalt von 3 Nächten im August 2025

8/10 – Gut

Lisa

30. Aug. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

The place is nice but not people with disabilities friendly. There was a lot of stairs and ramps to climb up. Also the air conditioning in the rooms need to be cooler. The bellmen needed to take our luggage and show us to our room. Not us just trying to find our room our selves. When there was a issue with not receiving face cloths it took 2 calls and a visit to the front desk before I received our wash cloths.

Aufenthalt von 4 Nächten im August 2025

6/10 – Okay

Viviana

29. Aug. 2025

Gut: Sauberkeit und Personal & Service

Still underconstruction

Aufenthalt von 3 Nächten im August 2025

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