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Avis sur Days Inn by Wyndham Norfolk Airport

2 out of 5
Days Inn by Wyndham Norfolk Airport
1450 N Military Hwy, Norfolk, VA

Avis

5,8
Note des voyageurs de 10 (Excellent), d’après 138 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 218 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 228 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 188 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 231 avis sur 1003." "

5,6/10

Propreté

6,8/10

Personnel et service

5,6/10

Équipements

5,4/10

Infrastructures et conditions de l’hébergement

5,8/10

Écoresponsabilité

Avis

2/10 Horrible

Nicolas

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Hôtel à fuir absolument ! Une chambre d’une crasse inimaginable. Un motel digne des films dans lequel les fugitifs se réfugient… Passez votre chemin !!
Séjour de 1 nuit en juillet 2022
Réponse de General Manager le 28 sept. 2022
We are sorry that you were unhappy with your stay. We hope that you would give us another chance in the future.

8/10 Bien

Chantal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Small breafest but ok
Séjour de 1 nuit en septembre 2022
Réponse de General Manager le 10 sept. 2022
Thank you for your feedback!

8/10 Bien

majorie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Situation
Belle situation pour visiter la région.
Séjour de 1 nuit en juillet 2019
Réponse de General Manager le 9 août 2019
Thank you for your feedback. I am happy you enjoyed your stay.

8/10 Bien

Bruno

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bon rapport qualité/prix
Le service à l’accueil était ordinaire mais là chambre était propre.
Séjour de 1 nuit en juillet 2018
Réponse de General Manager le 7 août 2018
Merci pour votre avis.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
À éviter
Hôtel choisi pour sa proximité avec l'aéroport et le service de navette. Pire expérience hôtelière à vie. Les chambres sont désuètes, bruyantes et l'odeur que vous sentez en entrant est extrêmement désagréable. Tout laisse à douter de la propreté : moisissure dans le bain-douche, miroir brisé, trous dans les murs, peinture qui décolle, tapis salle et j'en passe. À éviter complètement.
Séjour de 1 nuit en juillet 2018
Réponse de General Manager le 5 août 2018
Nous vous remercions de prendre le temps de nous faire part de vos commentaires sur votre séjour. Je suis vraiment désolé d'apprendre que votre séjour n'a pas répondu aux attentes.

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Supposed to have 2 bed but only one . Dirty room and bathroom.
Séjour de 1 nuit en juillet 2018
Réponse de General Manager le 5 août 2018
Thank you for your feedback. I am sorry there was an issue with your reservation. Any reservation changes must be made with expedia.

8/10 Bien

Charles

Les points forts : Personnel et service
Zone en construction.
Construction de routes en face du motel, poussière et bruit. Cônes orange partout. Difficile d'accès pour l'entrée du motel.
Séjour de 1 nuit en août 2017
Réponse de Brooke le 9 août 2017
I am sorry that you had a difficult time because of the construction. Unfortunately, we cannot control that but thank fully it is temporary. We hope that you stay with us again the future. Thank for leaving us your feedback.

10/10 Excellent

Kiaunnie

Voyage en couple
Les points forts : Personnel et service
Some things could be replaced but overall okay
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 11 mai 2024
Thank you for your feedback! We appreciate you staying with us and letting us know about your experience. We're always looking for ways to improve, and your input is valuable.

8/10 Bien

Harry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 21 avr. 2024
Thank you for leaving us a 4 out of 5 star rating!

10/10 Excellent

Benilda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to book, affordable and close to shopping areas.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 11 avr. 2024
Thank you for your review! We're happy to hear you found our booking process convenient, our prices reasonable, and the location ideal for shopping. We hope to see you again soon!

10/10 Excellent

Mercelyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I've been staying at this Comfort Inn through the years. It's a good location, close to airport, shopping convenient to interstate trip city area there. It's basic but clean and the staff very accommodating to my requests. It was a very peaceful and enjoyable stay at this Comfort Inn. All are not like this one but this one is very good and has a pool for summer time enjoyment which is well kept when open.
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 21 avr. 2024
Thank you for the positive feedback.

10/10 Excellent

MIN TAEK

Séjour de 1 nuit en mars 2024
Réponse de General Manager le 21 avr. 2024
Thank you for leaving us a perfect rating!!

2/10 Horrible

Latriese

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Very dirty and run down
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 18 mars 2024
We sincerely apologize that your recent stay fell short of expectations. Cleanliness and upkeep are top priorities, and we take your feedback very seriously. We've launched an immediate investigation to address these concerns and ensure such issues don't happen again. Thank you for bringing this to our attention.

8/10 Bien

william, hampton

Les points forts : Personnel et service
AVERAGE
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 12 nov. 2023
Thank you for leaving us your rating.

6/10 Satisfaisant

Denise

Voyage en famille
Les points faibles : Propreté
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 2 nov. 2023
Thank you for leaving us your rating.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, confort de la chambre
One of the best Days we ever used
Our stay was very nice and comfortable, the room was neat and very clean. I was delighted with our stay.
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 29 oct. 2023
Thank you for leaving us a perfect rating! We hope to have you stay with us again in the the future.

4/10 Médiocre

Melissa

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Never again
Room was dirty. Dirt marks on floor. Shower curtain was falling down off the rod. There were stains on the sheets.
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 29 oct. 2023
Thank you for leaving us your feedback. I am sorry you did not have a good stay, we will let the housekeeping staff know about this.

2/10 Horrible

Geisha

Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 28 oct. 2023
Thank you for leaving us your rating.

10/10 Excellent

Treina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was excellent thumbs up
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 26 oct. 2023
Thank you for leaving us a perfect rating!

10/10 Excellent

Quentin, Chesapeake

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Staff was terrible because the staff wanted to charge a fee for early check in abd didnt charge me the 7th night and i were debit the 7th night checking out after i left the property Quentin Boone., Staff of Allah.
Séjour de 7 nuits en octobre 2023
Réponse de General Manager le 12 oct. 2023
Thank you for your feedback.

2/10 Horrible

Shala

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was the worst hotel I have ever stayed at. The first room we were given smelled thick of cigarette smoke. We asked for another. The second room also smelled but that wasn’t the worst part. The floors were dirty, the walls were dirty and beat up, there were flies and roaches in the room. We were woken in the middle of the night to people yelling outside our room. It was frightening. Had this not been for one short night before an early flight I would have asked for my money back and gone to another hotel.
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 7 oct. 2023
Thank you for taking the time to leave us your detailed feedback. We are sorry that your stay was not up to par. We are currently working on upgrades to our rooms and hope that you would give us another chance in the future.

8/10 Bien

Ramont

Voyage en groupe, Voyage en couple
Joy
Séjour de 7 nuits en septembre 2023
Réponse de General Manager le 7 oct. 2023
Thank you for leaving us your rating!

10/10 Excellent

Quentin, Chesapeake

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good review. Yes Tlreally enjoyed my stay.
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 2 oct. 2023
Thank you for leaving us a perfect rating and your feedback!

4/10 Médiocre

Monique

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Location was close to activities
Réponse de General Manager le 1 oct. 2023
Thank you for leaving us your feedback.

8/10 Bien

LEROY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 27 sept. 2023
Thank you for leaving us your rating!

10/10 Excellent

Elmer Pérez y Katy

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 27 sept. 2023
Thank you for leaving us a perfect rating!

4/10 Médiocre

Jo

Voyage en groupe
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The door to our room was warped n left open cracks all along side of door n bottom of door to the extend that rain n cold air came into our room. We stuffed the side with Kleenex n put a towel at the bottom to catch the rain n these were both dripping with rain water by morning
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 27 sept. 2023
Thank you for taking the time to leave us your feedback. We are sorry that you experienced this issue and will let our maintenance staff know.

8/10 Bien

Elsie

Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 20 oct. 2023
Thank you for leaving us your rating.

2/10 Horrible

Latiea

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was the most disgusting dirty rundown hotel we’ve EVER been.The advertising of this hotel was COMPLETELY misleading; chipping paint, disgusting bathroom, smelly & bug infestation. We had family staying at a hotel across the street and ended up staying with them.
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 24 sept. 2023
Thank you for taking the time to leave us your feedback. We are sorry you did not enjoy your stay, we are currently working on upgrades and hope that you would choose to give us another chance in the future.

6/10 Satisfaisant

Christopher

Les points forts : Personnel et service
Basic stay for a decent price
The hotel is basic and there is many things that need to be upgraded. The price to rent the room is decent but the location is near all the amenities you need.
Séjour de 3 nuits en septembre 2023
Réponse de General Manager le 14 sept. 2023
Thank you for leaving us your feedback. We are currently working on some upgrades and hope you stay with us again.

8/10 Bien

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 14 sept. 2023
Thank you for leaving us your rating.

4/10 Médiocre

MISTEE, NORFOLK

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 7 sept. 2023
Thank you for leaving us your rating.

8/10 Bien

Tania

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 4 sept. 2023
Thank you for leaving us your rating.

2/10 Horrible

Shannel

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Although the staff was nice, I have to say this was one of the worst hotels I have ever stayed at. I'm throughly surprised that experienced a HORRIBLE STAY AT A HILTON Establishment. When looking online it stated they had 1 king size bed room available but upon checking in we were stuck with a room with double beds, we proceeded because we were hungry and tired after driving for 7hr. We went downstairs to the Flight restaurant to eat and after eating half of my food a Huge Cockroach proceeded to crawl towards me twice, we quickly paid for our food and was heading back to our room when we realized the only working elevator broke which left us to walk down the long hallway then truck up 6 flights of steps. The ice machine on floors 1,2 &3 were broke. Ugg day 1. Day 2 The only working elevator was back working, housekeeping was right outside my room so I told her I was leaving so she could clean the room, and since I refused to eat at the hotel because I didn't want to eat with the roach again so we went out to breakfast and when coming back to a dirty room.Extremely upset on my way to the front desk I see housekeeping and ask if someone can please clean our room and give us fresh linen the lady told me no and they proceeded to leave. I went to the front desk explained how frustrated I was and explained all of my frustrations from staying at the establishment. I don't think I will ever stay there again. I would spend the extra time on the highway and stay in VirginiaBeach
Séjour de 2 nuits en août 2023
Réponse de General Manager le 1 sept. 2023
Please check you review as this is clearly for the incorrect hotel. We are a part of Wyndham Hotel and do not have a restaurant. We are sorry you had this experience.

2/10 Horrible

maureen

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Need to invest in paint instead of nice mirrors. Floor was dirty and vanity was stained and dirty, bathroom floor dirty and needs a toilet seat lid. Lighting outside just blinks continuously. Checked in clerk stayed on personal phone while checking me in. Not worth the price we paid
Séjour de 1 nuit en août 2023
Réponse de General Manager le 28 août 2023
Thank you for leaving us your feedback. We are sorry that you were unhappy with your stay. We are working on upgrades and hope that you would give us another chance in the future.

6/10 Satisfaisant

Shaquawn

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
There was a lot of little bugs in the room and they just made a statement about it
Séjour de 1 nuit en août 2023
Réponse de General Manager le 28 août 2023
Thank you for your feedback. We are sorry you experienced this issue, we will let our staff know.

8/10 Bien

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Was great other then the air going on and off
Séjour de 1 nuit en août 2023
Réponse de General Manager le 28 août 2023
Thank you for staying with us.

6/10 Satisfaisant

Francisco de Jesus

Voyage en groupe
Les points forts : Propreté
Séjour de 1 nuit en août 2023
Réponse de General Manager le 22 août 2023
Thank you for leaving us your rating!

2/10 Horrible

Tamara

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
This was the dirtiest hotel I have ever stayed in. I would have left if there were vacancies elsewhere. Shelving hanging off the wall, stains on the carpet, the curtain wouldn’t close as it was ripped half way off. The walls were so dirty and marked up and holes in the walls. The furniture was stained and had crumbs or something on them. There were 3 lamps in the room of which only one was plugged up bedside and the other two laying on a table like storage. Refrigerator was mildewed and didn’t work at all. There were people hanging out all over the railings smoking weed and yelling at each other and I felt very unsafe. Will never stay here or with a Wyndham property again. I took pictures as well. This hotel should not be in business. I can’t believe I paid as much as I did.
Séjour de 1 nuit en août 2023
Réponse de General Manager le 22 août 2023
Thank you for taking the time to leave us your detailed feedback. We are sorry that you did not have a great experience. We are working on upgrades at this time and hope you give us another chance in the future.

6/10 Satisfaisant

Curtis

Séjour de 2 nuits en août 2023
Réponse de General Manager le 10 sept. 2023
Thank you for leaving us your rating.

2/10 Horrible

Adam

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Similar to other reviews; dirty, moldy, outdated. Door lock on my room was broken.
Séjour de 1 nuit en août 2023
Réponse de General Manager le 22 août 2023
Thank you for letting us know about your stay. We are sorry you experienced some issues, we will be sure to let maintenance know about this.

4/10 Médiocre

Lakisha, Richmond

Voyage en famille
Les points forts : Personnel et service
It was mold in the hotel room we stayed for 1 night we didn’t get breakfast the light outside was flickering where our door was. It was quiet I didn’t hear anything but yes it was mold the bathroom tub was nasty the carpet wasn’t cleaned it smelled like cigarettes… we jus showered and slept for the night. They could use more improvements..
Séjour de 1 nuit en août 2023
Réponse de General Manager le 14 août 2023
Thank you for your feedback. We are currently working on improvements and hope you stay with us again in the future to see them.

4/10 Médiocre

Samantha

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The bed was ok; you couldn't smell it but the whole room has had major water damage. Moldy and missing paint on ceiling above the bed!
Séjour de 1 nuit en août 2023
Réponse de General Manager le 13 août 2023
Thank you for taking the time to leave us your feedback. We will look into this issue you mentioned.

8/10 Bien

Regina

Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de General Manager le 14 août 2023
Thank you for leaving us your rating.

2/10 Horrible

Jeffrey

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This Days Inn is horrible!!
I would not recomend that anyonecstay at this establishment. This hotel doesnt seem to offer a very safe place to stay. The check in process was fast, we went to our room and found feces on the wall and on the toilet tank (see pictures). When i went back to the front desk, they didnt seem surprised and gave us another room. When we went to the second room, the door would not secure properly and there was an inch gap at the bottom of the door. Both rooms has flies in the window. My girlfriend and i did not feel safe stayin here, so we booked a room at the Double Tree across the street. I used Hotels.com to book it so you can verify that. Also, since we arrived pass the check in time i could not cancel my reservation, so i had to just eat the cost of the Days Inn. I do not recommend that anyone stay at this Days Inn
Séjour de 2 nuits en juillet 2023
Réponse de General Manager le 7 août 2023
Thank you for taking the time to leave us your feedback. We are sorry that you and your girlfriend experienced issues, we will let the housekeeping and maintenance staff know so it can be looked in to and corrected as necessary.

8/10 Bien

Albert

Séjour de 1 nuit en août 2023
Réponse de General Manager le 26 août 2023
Thank you for leaving us your rating!

4/10 Médiocre

adeeb Ali

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
No hot water in the room.
Séjour de 2 nuits en août 2023
Réponse de General Manager le 5 août 2023
Thank you for your feedback. We will look in to this issue immediately.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The shower was dirty, the shower curtain was filthy, and there was some paper in the shower drain,
Séjour de 2 nuits en juillet 2023
Réponse de General Manager le 3 août 2023
Thank you for leaving us your feedback. We are sorry for this inconvenience, we will let the housekeeping staff know.

6/10 Satisfaisant

Ora

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de General Manager le 31 juil. 2023
Thank you for leaving your rating.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Not the worst but not the best either. I was with my boyfriend and at night we didn’t feel the safest. The “grab and go” breakfast was nice. The room definitely had some kind of mold growing in it and there was parts of the wall where the paint had peeled up and part of the popcorn ceiling had fallen off. there was always people outside during the day and i got catcalled even with my boyfriend right next to me. i probably wouldn’t come back but for the price i can’t really complain
Séjour de 3 nuits en juillet 2023
Réponse de General Manager le 31 juil. 2023
Thank you for taking the time to leave us your detailed feedback. We are sorry that you had some unpleasant interactions with other guests during your stay and the room had some issues. We will let our staff know about this and the appropriate corrections will be made.