We loved having two bedrooms, two baths, and in-room laundry facilities.
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We stayed in tower one at the Bay Watch resort in North Myrtle Beach.
We checked-in and headed to our building to unload our vehicle. There was no place to park our car to unload, so I had to pull up behind people and put the flashers in. Then, our key did not work on the door to lobby where our elevators were. And guess what, there were no carts. So, I had to walk back to the main tower to get a cart. While near the front desk, I told them that my key didn’t work and they checked my key and said it sometimes doesn’t work and gave me a code to use on the keypad.
I unloaded the vehicle and went up and down 14 floors to unload, then went to park the car didn’t the block in a parking garage that was basically bumper to bumper traffic all the way up to the 6th floor. An elevator ride down, walk back to my tower, wait for an elevator, ride it up 14 floors, and I can finally relax.
Upon entering the room, we noticed a strong air freshener smell. After about two days, it faded and we noticed the reason why they sprayed so much; it started smelling very musty. The front of the stainless steel refrigerator was rusting! There seems to be a moisture problem in this room.
We noticed that the trim work was very poorly done, pieces were missing, nail holes were not filled/patched properly, some pieces were not painted fully, the doors didn’t close easily, floor transition pieces came loose, one of which caused my wife to trip and almost fall.
Neither bedroom had an operating light switch. The transition trim entering the master bedroom is loose.
The center panel on the mirrored medicine cabinet is loose and almost fell because the lower hinge is missing the screws.
The trim along the tub is very sloppy and doesn’t match.
I’m the handyman in the family and it was hard for me not to break out the tool kit and make some repairs to this place. My daughter even commented that the place looked like some one staged it quickly and flipped it.
On our first night, there was noise and loud music until 1:45am.
Every time we went on our balcony, we smelled cigarette smoke. Every time. It’s supposed to be a non-smoking facility.
I went to the front desk and asked for an extra key for my daughter and got a rude response from the lady at the front desk. I had to explain that she was 22 years old and listed on the reservation and they reluctantly gave her one.
Then next day. upon returning from the beach, we noticed that the showers to rinse off the sand do not work. There was a single garden hose with a broken shut off valve that was stuck at very low volume, 24hrs a day.
On Thursday morning, our daughter sustained an injury when entering the lazy river due to a poorly designed, slippery and short (front to back distance) first step. She’s not a child and was even holding the railing. It’s a good thing that she was holding the railing or it would’ve been much worse.
The Wi-Fi was spotty the whole time and quit working on Friday night. It was raining, so there wasn’t much else to do. Also, it was our last night there and we planned to watch movies together. I called the front desk and was referred to the number on a piece of paper that they gave me on the first day. I called the support number and got cut-off after waiting for a few minutes on hold. I called again and waited on hold for 5 minutes. Finally, I got a human who said he will put in a ticket to get it looked at and they will be calling me about it. I asked if someone would come within the next 10-20 minutes and he basically laughed at me and said “that’s not possible, there’s no one on-site.” How could they have no support on-site for basic Wi-F...