Réception
Vérifier la disponibilité

Avis sur Hilltop Inn & Suites - North Stonington

2.5 out of 5
Hilltop Inn & Suites - North Stonington
373 Norwich Westerly Rd, North Stonington, CT

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 743 avis sur 1546." "
Note des voyageurs de 8 (Bien), d’après 418 avis sur 1546." "
Note des voyageurs de 6 (Satisfaisant), d’après 193 avis sur 1546." "
Note des voyageurs de 4 (Médiocre), d’après 103 avis sur 1546." "
Note des voyageurs de 2 (Horrible), d’après 89 avis sur 1546." "

8,4/10

Propreté

8,6/10

Personnel et service

7,6/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Alain

Séjour de 5 nuits en juin 2023

6/10 Satisfaisant

Sylvain

Voyage en couple
Les points forts : Personnel et service
Dispendieux pour la qualité et la localisation de l'établissement.
Séjour de 1 nuit en septembre 2022

8/10 Bien

Antonio Javier

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait pour le casino Foxwoods
Bien situé près du casino. Déjeuner ok.
Séjour de 2 nuits en décembre 2021
Réponse de mariah le 29 déc. 2021
Nous sommes ravis que vous ayez apprécié votre séjour au Hilltop Inn. Alors que nous poursuivons nos rénovations, nous sommes très heureux de votre retour. -réception

6/10 Satisfaisant

Melissa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Got woken up from whoever was staying below us. Yelling, banging, screaming, just being loud at 3 in the morning.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Rena

Voyage en groupe
Les points forts : Équipements
Very clean and staff was very friendly
Séjour de 2 nuits en mai 2024

8/10 Bien

Rodolfo, Howard Beach

Les points forts : Propreté, personnel et service, équipements
For the most part, the place was nice. They have this silk type sheet that I had never had in any hotel. What I didn't like was the toilet bowl. Had a piece of poop stuck at the bottom and maintainace was not taking care of this. The lid was up when I first walked in and sure enough, before I left it was a guy doing the housekeeping. I'm a guy and always put the seat down. If I return, I have no problem returning.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Maryann

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The rear of the hotel looked a little run down. The parking especially.
Séjour de 1 nuit en mai 2024

8/10 Bien

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The best part the location but there wasn’t a restaurant on the grounds.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Linda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The property was nice but needed some updating. We were on the 2nd floor and there were smokers below us at their vehicles, definitely not 25' away from a window or doorway. The room was nice but there was a very strong smell of cleaning products (which was also strong in the lobby area) and I had a hard time sleeping smelling that all night.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Joshua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

THOMAS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Older property but works just fine for 1 night and not paying casino prices for their rooms
Séjour de 1 nuit en mai 2024

10/10 Excellent

Sureatha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent place. to stay
Séjour de 3 nuits en mai 2024

10/10 Excellent

Bridget

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Candace was amazing and knowledgeable.
Séjour de 1 nuit en mai 2024

8/10 Bien

Olivia, Swansea

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient to Foxwoods. Safe and quiet room. Did not like the breakfast buffet.
Séjour de 1 nuit en mai 2024

8/10 Bien

Kim

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy check in
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Jessica

Séjour de 1 nuit en mai 2024

2/10 Horrible

Dario

Voyage en groupe
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This place is a total failure from the beginning the breakfast is not real breakfast just snacks to go. The A/C in the room was not working.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Lauretta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good sray
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Bruno

Voyage en couple
Property is just outdated but other than that we had a great experience 💕
Séjour de 1 nuit en mai 2024

10/10 Excellent

Lougenia

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very convenient to location traveling to.
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

SEAN

Voyage en couple
Les points forts : Propreté et personnel et service
When entering the room instantly hit with a heavy smell of cleaning products. While this was normal at most place it goes away after a few hours, but this lasted our entire stay of 3 nights. Beds have little padding. They are on wheels and weren't locked. Moved a bit if you lean against it not expecting it to move. Breakfast starts at 7 AM, which is a little later than we would have like for our early start days. Otherwise, the choices were the normal and enjoyable.
Séjour de 3 nuits en mai 2024

2/10 Horrible

Nicole

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
We stayed here for our 5 year wedding anniversary, and could not regret our hotel choice more. First, upon check in, there was a clearly new employee behind the counter. Any time she asked her manager for help checking us in, the manager just yelled at her and belittled her right in front of us. We felt really bad for the employee. Second, we paid for a Jacuzzi Suite. I tried to take a shower when we first checked in, and after 10 minutes of no hot water, my husband went downstairs to ask. They said “if you’re in a suite, the water takes longer to get to you”. We literally had to run the cold water for at least 15 minutes before our room got hot water. Even in the sink. Needless to say, it would have taken actual hours to fill the Jacuzzi. So we weren’t able to use it. After our night out, we returned to the hotel and I had to wash my face with cold water. Why on Earth would anyone pay more money for a “suite” that doesn’t have hot water? High pitched squeezing noise during the night. We had to run the AC to drown out the noise. “Deluxe” continental breakfast is cereal, muffins, or bagels. I wanted to leave in the middle of the night just to get out of there. Extremely disappointed in what we got for the amount of money we paid.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Betsy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

JASON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and safe property. Very quiet even for a Friday. Comfortable room and the best part there is a shuttle on the weekends to Foxwoods.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Leah

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our room wasn’t ready at check-in. When it was ready, the person announced our room number and gave directions on how to find it, loudly enough for everyone in the room to hear, which is not mindful of safety. Our towels were stained, and someone else’s hair was on our soap package. The quality of the towels, toilet paper, soaps provided were not up to par with how much the room cost. The mini fridge, which wasn’t keeping anything cold that night, froze overnight and ruined our food and leftovers we spent money on. We could hear neighbors outside, downstairs, in the next rooms, and when they showered. The breakfast should NOT be called a “deluxe” continental - there was only cereal and bagels, which is neither deluxe nor a good option for anyone who has dietary restrictions or simply wants a healthy breakfast. We will be staying somewhere else next time we visit the area.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Gail, Norton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Needed a place to stay that was clean and affordable, this place was all that. The breakfast was good and the coffee was very tasty.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Mailee

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The non smoking room still smells like a smoking room. The hotel is really outdated.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Daj'ane'e

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I have never stayed at a place so rude and unprofessional, the man at the front desk was very ignorant and rude to me I will NEVER GO BACK THERE AGAIN!!!!!!!!!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Michael, New Haven

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice and worth it
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Sal

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
We were only there for one night. The room was fine. However, the continental breakfast was extremely disappointing. There were a few pieces of coffee cake and some muffins. No juice or fruit. Looks like there was supposed to be a waffle maker but that was missing. After breakfast, I could not reenter our room as our key card was somehow “mismatched”. That is how it was described by the attendant anyway. I selected this place due to its proximity to where we were going and it was a little less expensive than surrounding hotels. Should have known better. We will not be staying here again. Just keeping it real. I don’t feel it was worth what we paid.
Séjour de 1 nuit en mai 2024

8/10 Bien

Dylan

Room is clean and comfortable
Séjour de 1 nuit en mai 2024

8/10 Bien

Kelley

Les points forts : Propreté
Séjour de 3 nuits en février 2024

8/10 Bien

Lucinda, Bronx

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The only downside was the “breakfast “ included, very minimal and lacking. The rest was good.
Séjour de 2 nuits en avril 2024

4/10 Médiocre

Julia Camille

Séjour de 1 nuit en avril 2024

8/10 Bien

Freddy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was convenient for our plans. The lady at the front desk was very nice. Room was clean and breakfast was ok.
Séjour de 1 nuit en avril 2024

10/10 Excellent

robert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The front office staff was very friendly and welcoming. The shuttle driveer was amazing. The deluxe breakfast was a little disappointing but the food they had was good. I was hoping for sausage and bacon.
Séjour de 1 nuit en avril 2024

8/10 Bien

Amber

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Kathleen, Belchertown

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Place is decent. Clean and quick ride to Foxwoods. Didn’t realize that you need to use room key to make sure the door locks when you leave. Don’t like that much. It was a good thing we checked before we left Clean and everyone was friendly. Breakfast included also was decent. Thank you
Séjour de 1 nuit en avril 2024

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

carolann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Barbara, SOUTH EASTON

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly, efficient staff. Continental breakfast was better than I expected.
Séjour de 2 nuits en avril 2024

8/10 Bien

Christiana, Bixby

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love the setting in a forested area. There were cute extra touches like the Kleenex folded into a rose and washcloth made into a fancy shell. Beds were ok. Linens were good. Plenty of outlets for CPAP machines and phone chargers. However, the breakfast was basically non existent.
Séjour de 1 nuit en avril 2024

8/10 Bien

Kironde

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
This stay was not my first but I feel like it was my best. The property was much cleaner this time compared to my previous stay.The room smelled clean, fresh and the towels were white.The check in was fast and I problem to complete.I would return for another stay
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Nathan

Séjour de 1 nuit en avril 2024

8/10 Bien

PERICLES, Bayside

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
everything was fine.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Cristie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great price! Spacious rooms, great location
Séjour de 1 nuit en avril 2024

10/10 Excellent

Kristopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 Excellent

Sara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location in vicinity to Foxwoods. The room was very clean and well maintained. We will definitely stay here again for future events.
Séjour de 1 nuit en avril 2024