4/10 Médiocre
Deanna R.
11 août 2025
Les points faibles : Propreté
Disappointed
This is our fourth time staying at Bay Forest. We love the trails, scenery, and pools. Those reasons alone are why I am giving this listing any stars at all. The carpets were so badly stained you could ALMOST not see that they desperately needed to be vacuumed. The downstairs bathroom toilet paper holder was falling off the wall, counters had toothpaste and hair on it. The rugs were covered in toilet paper shreds, hair, other debris like the plastic strings found in tops to keep them on a hanger. The kitchen had crumbs on the counters with food stains/splatter. The floors covered in crumbs and sand. Flies were flying around the unit, we killed three. Pans, pots and bowls were put back dirty. There was no large garbage that would be typically found in a kitchen. Used floss, q - tips and plastic silverware were on the carpets upstairs. Plastic patio chairs were littered about the downstairs (5). Despite having to list how many people were with us during our stay, we were only provided 4 large bath towels, 2 hand towels, and 2 wash clothes. Vacasa did ask how our check in was, I informed them of our experience while stating I was not interested in having anyone come into our rental now that we were settled. The next day, a tall garage can with a lid was in our kitchen. Someone had entered our rental without asking before hand or telling after! When I contacted Vacasa, they said it must have been a miscommunication. I would NEVER STAY with a property run by Vacasa again! Filth
Deanna R.
Séjour de 7 nuits en août 2025