6/10 – Okay
Brian, Santa Clarita
Mit der Familie gereist
19. Jan. 2026
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I’m saddened to write the review of my first negative experience with embassy suites.
The facility was very clean, lots of open parking (which you pay for independent from your room reservations) staff was friendly and professional. The hotel had a nice bar and restaurant in the lobby, which we had breakfast at, and it was delicious. Our room was high quality and clean, beds were comfortable and had many pillows. The room had all the amenities needed for comfort. Unfortunately the air conditioning system did not work in our room. We returned from an event completely exhausted so we toughed it out, but was sweating all night. Also 1 of 2 of the hotel elevators was out of service. The wait times to use the elevator was sometimes 15+ minutes, often because they were filled with other people from the higher floors. Stairs was an option, but the access was outside on the rear of the property in the grass and was the narrow fire escape, not the easiest to use when carrying luggage. I do believe this was a one off for embassy suites, I’ve stayed at the other locations and have never had an issue. I would give this location another go in the future, I’d likely check the elevators and air system first.
Brian
Aufenthalt von 1 Nacht im Januar 2026
