First and foremost the owners of the property are amazing and nothing about this point is to reflect negatively on the owners. Just some things to be aware of. We travelled with my husband and myself, two children (6 and 8).
1.) We had to contact the management company to get our check in information. They never communicated that with us.
2.) When we arrived, due to Covid, drivers licenses in our state are on a temp hold to be renewed and the check in staff were very rude to us because the listing was under my name and my ID was expired. They wanted to see that our state was on a hold. Very short with us about it. I would have thought due to the current climate, that it would be understood and the attitude was not necessary.
3.) There was one bathroom with a glass sliding door, my 8 year old went to shower, the door fall off the track. Freaked her out. Thankfully it didn't break and she just went into another bathroom. WE got it back on the track, but it scared here.
4.) The heated pool was a plus the first week. The patio/pool doesn't get any sun and so trying to use the solar cover the second week didn't serve any help to warm up the water. If you travel in the months of Jan. or Feb, get the heated pool.
5. ) WE had a few days/moments of rain and it was sad that the air hockey table was out of order because that was the only game in the garage that they can use.
6.) Windows are single pane and that meant that the last week, we had to check into a hotel to get some peace and quiet. The neighbors had 7 kids and they would swim until way past the quiet hours of 11:00 p.m. After a day in the sun and wanting to rest or get your littles down, it was hard. We ended up staying at a resort for two night for some peace and quiet at night. I believe 11:00 is a little late for quiet hours, but that is a personal opinion.
7.) The master bath only has a soap dish and so with the many items a person MAY bring it was a little difficult to have much more then one bottle available Razors, shampoo, conditioner, etc will have to sit on the ground of the shower. A rack hanging from the shower would have been nice.
8.) Although the main living room is a Roku TV, the master bedroom only had the tv. You can't download Netflix or anything. Thankfully we brought our own and that didn't phase us.
The house isn't bad, just some things to be made aware of when you travel.