6/10 – Okay
Rolando M.
5. Apr. 2023
Verbesserungswürdig: Sauberkeit
Spring Break
Unfortunately our experience had many inconveniences beginning with check-in. After our lengthy road trip we were excited to arrive only to find out our door code was incorrect. After calling twice we were given access to the lock box for the key. Additionally the images are misleading as the home needs a lot of maintenance. Numerous disgusting stains on furniture, walls, cabinets, and floors. Very evident that cleaning is not practiced efficiently. Various furniture throughout the rental was broken. Remotes had no back covers, some were missing batteries. The screen from the pool inclosure was ripped which made for our first evenings uncomfortable with mosquitos and insects. While I understand this is a rental if description of the property and images were up to date I'd have the option to pass on booking. Afterall I'm booking a vacation home, not a home that upon arrival I have to clean because I felt it unsanitary. Upon contacting with our concerns and sending images of all inconveniences one item was corrected on day 3 of our trip; screen for pool was fixed. Putting these things aside we made the best of the rental enjoying the spacious home, and private pool/spa.
Rolando M.
Aufenthalt von 6 Nächten im März 2023