Julian communicated information/ instructions weĺl and in a timely manner. He was very responsive when we had questions, even bringing us glassware when I mentioned that those were in short supply and asking if there was anything else we might need.
The pool was serviced weekly by polite professionals.
Washer, dryer & dishwaher all worked well, but tend to be a bit loud for those sleeping downstairs.
Property photos are accurate, furniture was comfortable enough, but showing signs of wear.
I slept in one of the King rooms and was impressed by how quiet it was. However, the bed was not very comfortable, as the mattress sagged and could stand to be replaced.
There were cleaning supplies provided, along with broom and dustpan. A Swiffer would have also been very useful.
There were plenty of toiletries, laundry detergent, etc to get us through until we could get to Walmart, which was less than a 5 minute drive from this home.
The community was peaceful and felt secure. The Hideaway Club pool, lazy river and hot tub were well maintained and easy to access.
We were provided with a QR code to enter the community... this did not work consistently and there often was a long line to enter between 4&7pm. This is a Storey Lake issue, not a priblem created by individual Hosts. It can be a significant inconvenience unless you plan around those busy gate times.
The location was very convenient to everything one might need or want to do.
Overall, it was a pleasant experience for all.