Checkin horrid. Paid for early checkin only told 30 mins before early checkin time we could not. 4pm checkin did not get in house until 4:45pm. They have tow trucks sitting outside homes waiting to tow. My nephew brought his
2 yr old inside out of the heat as cleaners cars still in drive way to come out to find they have his rental hooked up to be towed. Had to pay $75 USD to not tow.
House nor the layout was what was listed on Vrbo. We were here for Familtly reunion July 10-14 with 30+ family memebers. 13 of 15 rooms had 1 queen or king bed. Not what was listed. Original had 7 rooms with 1 bed and 8 had 2 beds which was ideal for our family. They switched the house and did not update on Vrbo and lied that the original house did not exist when I went and checked the listed house out in May, total bait and switch here. The manager Jack claimed Vrbo did not update the info sent to them, that the house had changed.The owners need to spend money on painting the walls, cleaning the couches, we spread sheets over them so we could sit. Deep cleaning, we found mugs with mold, as well mold in 2 rooms vents. The cleaners did a piss poor job of cleaning and making the beds. I had to do a walk thru and try to straighten up every room. We made the most of the time as its been 5 yrs since we had a reunion however I would not recommend this location to anyone. We have escalated our issues to Vrbo as the property Manager dropped the ball on so many things.
took over the deivwway