2/10 Horrible
Jestica b.
8 sept. 2025
80% OF THE HOUSE WAS HOT AT CHECK IN AND THE FIRST NIGHT. AC UPSTAIRS WAS NOT WORKING. IT REACHED 84 DEGREES UPSTAIRS ON THE FIRST NIGHT.EVERYONE HAD TO STAY DOWNSTAIRS THE FIRST NIGHT DUE TO EXCESSSIVE HEAT UPSTAIRS. POOL CLEANING DONE IN THE MIDDLE OF OUR STAY, WHICH WAS SUPPOSE TO BE COMPLETED BEFORE WE CHECKED IN. THE GUY THAT CAME TO CLEAN THE POOL WAS VERY RUDE AND DEMANDED US TO GET OUT THE POOL AND STARTED POURING CHEMICALS IN BEDORE EVERYONE GOT OUT. HOUSE WAS NOT CLEAN UP TO PAR. DIRTY TOWELS LEFT UPSTAIRS, SUBWAY CUPS LEFT IN THE GAME ROOM, HOLES IN THE WALLS, SHOWER UPSTAIR HAD HAIR FROM PREVIOUS STAY, TV IN LIVING ROOM HAD KID FINGER PRINTS EVERYWHERE, 2 TOLIETS UPSTAIRS RAN ALL DAY AND NIGHT. Refrigerator rack broke and hanging off. Our entire stay we never could receive parking passes for the property.
Jestica b.
Séjour de 2 nuits en août 2025