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Bewertungen von Wyndham Orlando Resort International Drive

3.5 out of 5
Wyndham Orlando Resort International Drive
8001 International Dr, Orlando, FL

Bewertungen

6.0
433 von insgesamt 1884 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
290 von insgesamt 1884 Gästebewertungen haben eine Bewertung von 8 - Gut" "
337 von insgesamt 1884 Gästebewertungen haben eine Bewertung von 6 - Okay" "
359 von insgesamt 1884 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
465 von insgesamt 1884 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6.0/10

Sauberkeit

6.8/10

Personal & Service

6.4/10

Ausstattung

5.8/10

Zustand der Unterkunft

6.4/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Uemit

Geschäftlich gereist
Verbesserungswürdig: Komfort des Zimmers
Altes Hotel
Die Zimmer sehen auf den Fotos viel besser aus, als sie tatsächlich sind. Klimagerät direkt im Zimmer (!) Hohe Lautstärke, dass man nicht schlafen kann. Klimaanlage stinkt. Wir hatten unser Gepäck kurz aufbewahren lassen, das wäre kostenlos gewäsen. Zum Schluss hat uns der Mitarbeiter auf ein Trinkgeld unfreundlich gedrängt. Resort Fee wird extra eingehoben, vorsicht bei der Buchung! Damit wird der Preis beim vergleichen künstlich niedrig gehalten um letztlich mehr verrechnen zu können, ohne einen erkennbaren Wert. Anlage ist alt und abgenutzt.
Aufenthalt von 1 Nacht im November 2022

8/10 – Gut

Daniela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schöne Poolanlage, praktischer Shuttle zu Universal Studios. Leider kein Breakfast, aber Starbucks in Nähe. Gute Lage am Int. Drive.
Aufenthalt von 7 Nächten im Dezember 2021

2/10 – Ungenügend

Mikael

Geschäftlich gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The entire resort is in desperate need of an upgrade. The AC system is loud and the condition of each room is awful for the rates they charge
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 30. Apr. 2024
Dear Mikael,We appreciate your candid feedback regarding your recent visit. While we're disappointed to learn of your concerns about the condition of our property and the noise from the AC system, we value your honesty. Rest assured, your comments have been shared with our team for further review and improvement. We're committed to enhancing our facilities, and we hope to have the opportunity to restore your confidence in our resort during your next visit.Warm Regards,Shauna CallahanDirector of Rooms

6/10 – Okay

Deborah

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Many repairs are needed. Steam room was not operational and I called the day before to confirm that it was. The guy working in the area said it’s been down for “quite some time”. Many areas need fixing and cleaning in building 11. Door doesn’t lock, ice machine doesn’t work. Etc.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 30. Apr. 2024
Dear Deborah,Thank you for taking the time to provide your feedback. We regret to hear about the discrepancies regarding the steam room and the maintenance issues you encountered during your stay. Your comments are valuable for guiding our improvement efforts, and we will address these issues promptly. We hope to have the opportunity to welcome you back and provide the high-quality experience we are known for.Warm Regards,Shauna CallahanDirector of Rooms

10/10 – Hervorragend

April

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not great
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear April,Thank you for your feedback. We're concerned to hear that your experience did not meet your expectations despite the high rating. We are committed to providing excellent service and would appreciate any additional details you could provide to help us understand how we can improve. We hope to have the opportunity to offer you a more satisfying experience in the future.Warm Regards,Shauna CallahanDirector of Rooms

6/10 – Okay

Amanda

Mit der Familie und kleinen Kindern gereist
Ok stay
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Amanda,Thank you for your feedback. If there's anything specific you feel we can improve upon, we'd love to hear about it, as we're constantly seeking new ways to improve our guest experience. It was a pleasure to host you. We hope to welcome you back soon!Warm Regards,Shauna CallahanDirector of Rooms

6/10 – Okay

Michael, Clewiston

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
The main attraction of the property is the location to restaurants enterainment and shopping. The on site Wawas is a definate plus. Our main problem was the conition of the room. The door was not squarely installed and the swinging lock did not work was the main conplaint.
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Michael,While we're happy to know that our location was perfect for your needs, we're sorry to hear about upkeep concerns during your stay, as these matters are very important to us. All of your comments will be discussed internally, and we'll make improvements where necessary. Thank you, and we hope to see you again soon. Warm Regards,Shauna CallahanDirector of Rooms

8/10 – Gut

Nataly

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Douan Luis

Gut: Personal & Service
That was a good stay. Highly recommended
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 23. Apr. 2024
Dear Douan,Thank you for taking the time to leave your feedback. We are glad you had a good stay. We hope to welcome you back for an even better stay in the future at Wyndham Orlando Resort International Drive.Warm Regards,Shauna CallahanDirector of Rooms

8/10 – Gut

Fabio

Gut: Sauberkeit und Personal & Service
.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 24. Apr. 2024
Dear Fabio,Thank you so much for the high rating and we trust that everything was in order for your stay. We hope you'll consider coming back to join us again soon for another amazing visit. Warm Regards,Shauna CallahanDirector of Rooms

10/10 – Hervorragend

Rodolfo

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The staff was great vi asked them for a cot at 11pm at night and brought it right away.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 23. Apr. 2024
Dear Rodolfo,Thank you so much for the five-star review. We're glad to hear our team was so accommodating, and we'll pass on your compliments. We hope you'll visit us again soon.Warm Regards,Shauna CallahanDirector of Rooms

2/10 – Ungenügend

Jocelin

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Lavonda

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoyed my brief stay overall. Some observations: The carpets in the hallway needs to be pulled up and replaced it is very dirty. We stay in building 13 and the shower curtains length was shorter then the shower so water got everywhere.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Lavonda,Thank you for taking the time to review your recent experience. We are delighted you enjoyed your overall stay! Your suggestion about the carpets and feedback about the shower curtain will be shared with our internal team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope you return soon!Warm Regards,Shauna CallahanDirector of Rooms

6/10 – Okay

Tyler

Gut: Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024

4/10 – Schlecht

Daniela

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Bed sheets and chairs were stained, live roaches on the bed
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Daniela,Thank you for taking the time to leave a review. We are very disappointed to hear about the unacceptable state of your room and apologize for any inconvenience it caused. While we treat our property regularly, we'll be sure to have our pest control team look into your comments further. Thank you for bringing this to our attention, and we hope you have a great day.Warm Regards,Shauna CallahanDirector of Rooms

10/10 – Hervorragend

Susan Monique, Brooklyn

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Housekeeping needs to be a little bit more punctual
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 10. Apr. 2024
Dear Susan,Thank you for staying with us and for your review. We are glad you enjoyed your time overall; however, we apologize for any issues with our housekeeping. Rest assured, our team will review your concerns and address them accordingly. We appreciate your comments, and we look forward to your next visit to Wyndham Orlando Resort International Drive.Warm Regards,Shauna CallahanDirector of Rooms

6/10 – Okay

Nadia

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
I like that there are balconies and patios available. I reported a problem about my room and staff did accommodate me. The staffs were very nice. Inside the rooms, some things looked a little run down, old and outdated. Some items looked old, cracked, discolored and rusted ( ex: lamps, shower/tubs, mirrors) and the curtains haven't been washed in a while. Away from the hotel, you will find a lot of things to do. Overall, improvements are needed for this hotel.
Aufenthalt von 5 Nächten im April 2024
Antwort von General Manager am 10. Apr. 2024
Dear Nadia,Thank you for being our guest and sharing your valuable feedback. While we are happy you enjoyed our great location and wonderful staff, we are sorry the room didn't quite meet your expectations. Your comments help us get better. We hope we can leave you with a better experience of our hotel on future stays.Warm Regards,Shauna CallahanDirector of Rooms

2/10 – Ungenügend

The

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024

4/10 – Schlecht

flynn

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I stayed for a convention , the convention facility was fine but internet was terrible/nonfunctional . Room was old and basic but functional , saw a hole on outside of building with rats running in which was repaired during my stay , staff was friendly and fine , convention was nice , but hotel is long overdue for renovations , The most run down hotel I have ever stayed in .
Aufenthalt von 5 Nächten im März 2024
Antwort von General Manager am 10. Apr. 2024
Dear Flynn,Thank you for taking the time to leave a review. We are disappointed to hear about the unsatisfactory nature of your stay and will use your feedback to help us improve the experience of future guests. We thank you for sharing your concerns and hope you had a wonderful day.Warm Regards,Shauna CallahanDirector of Rooms

10/10 – Hervorragend

Tommy

Aufenthalt von 2 Nächten im März 2024

2/10 – Ungenügend

Hector

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Shelisha

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Ausstattung
Amazing
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 4. Apr. 2024
Dear Shelisha,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your recent experience here at Wyndham Orlando Resort International Drive, and we hope you return soon for another great stay.Warm Regards,Shauna CallahanDirector of Rooms

2/10 – Ungenügend

Charla

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im März 2024

10/10 – Hervorragend

Cadence

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
They were very accommodating. Gave us the room we wanted next to our family and on the first floor. They told us housekeeping would be around every three days and housekeeping came everyday and asked if we needed anything. It was a pleasant surprise! The hot tub closed at 8/9pm everyday due to chemicals and that was really unfortunate. But overall, great stay.
Aufenthalt von 5 Nächten im März 2024
Antwort von General Manager am 4. Apr. 2024
Dear Cadence,Providing a comfortable and convenient stay for our guests is always our top priority, and we're glad we could make your stay more enjoyable. We understand your disappointment regarding the early closure of the hot tub due to maintenance, and we apologize for any inconvenience this may have caused. Your feedback is important to us, and we'll certainly take it into consideration as we strive to improve our services. Thank you again for choosing to stay with us at Wyndham Orlando Resort International Drive, and we hope to have the pleasure of welcoming you back for another great stay in the future. Warm Regards, Shauna Callahan Director of Rooms

10/10 – Hervorragend

Yomaira

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place is phenomenal , its clean and a place to have a great time with their pool, jacuzzi, and bar
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 4. Apr. 2024
Dear Yomaira,Thank you for choosing Wyndham Orlando Resort International Drive! We're glad our attention to cleanliness impressed you and that you enjoyed the relaxing pool and bar. Please come see us again the next time you're in the area for another exceptional stay.Warm Regards,Shauna CallahanDirector of Rooms

10/10 – Hervorragend

Jasleidy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente ubicación
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 2. Apr. 2024
Dear Jasleidy,We're thrilled you appreciated our prime location! Your satisfaction is our top priority, and we're delighted to have provided you with a convenient and enjoyable stay. We can't wait to welcome you back to Wyndham Orlando Resort International Drive for another fantastic experience!Warm Regards,Shauna CallahanDirector of Rooms

8/10 – Gut

Jonathan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was clean and everwas in walking distance
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 2. Apr. 2024
Dear Jonathan,Thank you so much for taking the time to share your thoughts with us. We are delighted the high standards of cleanliness we adhere to left a memorable impression on you, and we hope you took full advantage of our excellent location. It was truly a pleasure having you here at Wyndham Orlando Resort International Drive, and we hope you return soon!Warm Regards,Shauna CallahanDirector of Rooms

6/10 – Okay

Melanie

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 2. Apr. 2024
Dear Melanie,Thank you for sharing your feedback. We are concerned that your experience did not fully meet your expectations. Please feel free to reach out to us to let us know how we could have made your stay an exceptional one. Our team is committed to improving and hopes to have the opportunity to provide you with a better experience in the future.Warm Regards,Shauna CallahanDirector of Rooms

4/10 – Schlecht

Faith

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
When I first came in the door was already open and door was broken. We also ordered a room with with a view and the view was more so of just some grass and on the first floor. We also asked for more towels however they took our old towels and never brought any back. Honestly the ad makes it seem like your staying at that big white building and even puts a picture of it in the ad and then when we got there it looked like a motel. I mean it’s honestly an average type of room not too bad but I would definitely say it’s false advertisement
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 27. März 2024
Dear Faith, Thank you for choosing to stay with us while you were in town. We are saddened to hear that your time with us fell short of your expectations and our high standards. Your candid comments are appreciated, and we will review them as a team so that we can make immediate improvements for our guests. We do hope to have the opportunity to provide you with the stay you deserve in the future.Warm Regards,Shauna CallahanDirector of Rooms

4/10 – Schlecht

Angelica

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im März 2024

4/10 – Schlecht

Michael

Aufenthalt von 1 Nacht im März 2024

4/10 – Schlecht

Kendry, West Palm Beach

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Nothing like
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 27. März 2024
Dear Kendry,Thank you for taking the time to leave your feedback. We are remorseful to hear that you did not have a satisfactory stay with us. Please feel free to reach out to us offline so we may address any concerns you have. We apologize for the inconvenience and hope you'll give us another chance to impress you in the future.Warm Regards,Shauna CallahanDirector of Rooms

6/10 – Okay

Jose

Mit dem Partner gereist
Nice location it's near to everything in Orlando. The hotel does not clean rooms every day. We asked the front desk to send someone to clean our room and no one went to get the work done.
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 27. März 2024
Dear Jose,Thank you for your feedback regarding your recent stay with us. We provide light housekeeping services, though we are sorry to hear that your service request wasn't addressed. Rest assured, we'll ensure that all guest requests for assistance are handled promptly. However, it's great to hear that our location was convenient for your stay. Your input is valued, and we hope for a chance to make your next visit an exceptional one.Warm Regards,Shauna CallahanDirector of Rooms

4/10 – Schlecht

Mandy

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our resort experience so far was great, except check-in. I waited in line for 26 minutes and almost missed my nephew's national swim event. Even now 2.5 hours later the line to check in is unreasonably long. I stood for 5 minutes at the counter while the service attendant clicked in the computer. Identifying some computer efficiencies would be very helpful or self check-in kiosks.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 27. März 2024
Dear Mandy,Thank you for taking a moment to share your honest thoughts. We regret to learn of the inconvenience that you encountered upon checking in. Your feedback will be shared internally to determine ways of improving the experience for our guests. Nevertheless, it was a pleasure having you here, and we hope you will give us another chance in the future to deliver a seamless stay worthy of a perfect rating.Warm Regards,Shauna CallahanDirector of Rooms

10/10 – Hervorragend

Derek

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great price and location
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 27. März 2024
Dear Derek,Thank you for your feedback! We're glad you found our hotel to offer great value and a convenient location. Your satisfaction is important to us, and we look forward to welcoming you back to Wyndham Orlando Resort International Drive for another enjoyable stay.Warm Regards,Shauna CallahanDirector of Rooms

10/10 – Hervorragend

Giuliana M

Gut: Sauberkeit
Nice resort to relax
Aufenthalt von 4 Nächten im März 2024
Antwort von General Manager am 24. März 2024
Dear Giuliana,Thank you for your review and for giving us a perfect rating! We're delighted you had a relaxing experience, and we hope you return soon.Warm Regards,Shauna CallahanDirector of Rooms

10/10 – Hervorragend

Laura

Way better than expected or what reviews said. It was clean and staff was great.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 21. März 2024
Dear Laura, Thank you for all of your kind comments and for choosing to stay with us. We are so happy to hear that you thoroughly enjoyed our friendly staff, as well as our clean and comfortable accommodations. We look forward to your next visit! Warm Regards,Shauna CallahanDirector of Rooms

10/10 – Hervorragend

Derek

Aufenthalt von 1 Nacht im März 2024

2/10 – Ungenügend

danielle

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
When I checked in the room they put me in they lied about it was nothing like the pictures and it smelled like bleach so bad that it hurt my eyes and made me and my fiancé sick and the ac was broken then the second room they put us in was horrible had broken lamps a broken balcony door , dirty tub there was nails on the floor next to the bed I have pictures of all of it and on top of that they have tryed to charge us random amounts of money since check out they must be owned and ran by new owners because this is not a resort it’s ran like a cheap motel do not waste your money i promise you will regret it and please don’t put your card down they will charge random charges and then there customer support hangs up and doesn’t help at all they even lied on a recorded phone call. The second room also ac was broken something is wrong with there acs in each room worse experience of my entire life I will never ever ever stay at this hotel again and have to seek legal action because of everything. I just wanna worn people so they don’t have to go threw what me and my family had too .
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 18. März 2024
We appreciate you reaching out, and it's unfortunate to hear about the experience you described. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed internally as we jump into action to rectify the issues you've mentioned and give our rooms the extra attention needed. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.Warm Regards,Shauna CallahanDirector of Rooms

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It worked great because my kids competition was at the hotel as well so we didn’t have to go anywhere by car to do anything. We could do it all by walking.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 16. März 2024
Dear Michael,It was wonderful having you stay with us to attend your children's competition. Receiving recognition for our convenient location is always appreciated! Thank you for your great review, and we hope you return soon.Warm Regards,Shauna CallahanDirector of Rooms

2/10 – Ungenügend

Ratnakar

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

2/10 – Ungenügend

Lilian Greiss

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024

6/10 – Okay

Heidi

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024

6/10 – Okay

Luis

Geschäftlich gereist, Mit dem Partner gereist
Property needs a little upgrade in rooms. Other than that average stay.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 14. März 2024
Dear Luis,Thank you for leaving a review. We are so glad you chose to stay with us during your time in Orlando. Our team is always working to offer the best services and facilities to our guests, so we appreciate your feedback on where we can improve. It was a pleasure having you here, and we hope you will have a chance to come back soon.Warm Regards,Shauna CallahanDirector of Rooms

2/10 – Ungenügend

Maritza

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
the checked in was not on time, waited an hour got late to my event. no parking at the premises. the air conditioning was making a lot of noise. i couldn’t sleep at all. the rooms not updated they look very old the tub was old and peeling. no warm blankets it was very uncomfortable did not like it at all i will never book it again.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 13. März 2024
Dear Maritza,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any delays during check-in as well as for any concerns about the condition of the property and for any issues with noise from the AC. It's clear we did not provide you with a restful experience, and we'll look into what happened during your revisit. If you're in the area again, please consider coming back to see us.Warm Regards,Shauna CallahanDirector of Rooms

4/10 – Schlecht

JASON

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
The property was average. They couldn't find my reservation I spent an hour trying to check in. I wasnt given the room I originally booked.the manger was not very friendly and nobody even apologized for the delay. I was late to a show because the check in was so long.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 10. März 2024
Dear Jason,We're saddened to hear about your experience. Please accept our apologies for any confusion with your reservation and for any disappointment with how it was handled. We'll look into what happened to cause these delays. If you're in the area again, we hope you'll give us another try.Warm Regards,Shauna CallahanDirector of Rooms

2/10 – Ungenügend

ELEAZAR

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

4/10 – Schlecht

Joseph

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
Rooms were not ready u til two hours after check in. The security and maintenance staff were great. The check in and reception staff were horrible . Totally disinterested, very slow, and not remotely interested in speaking or acknowledging guests checking in. That was the experience of everyone in that line . The check in staff and their manager are the sole reason I would not consider staying there again. Worst I’ve seen and I travel a lot .
Aufenthalt von 4 Nächten im Februar 2024
Antwort von General Manager am 4. März 2024
Dear Joseph,We're grateful for your feedback and glad you found our security and maintenance teams to be great. However, it's disappointing to hear about your experience with the check-in process. We value your insights as they help us improve our guest experience. We truly hope to have another opportunity to better serve you in the future, ensuring a more welcoming and efficient check-in process.Warm Regards,Shauna CallahanDirector of Rooms

8/10 – Gut

Mariangelie, Corozal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel accesible.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von General Manager am 3. März 2024
Dear Mariangelie,It was a pleasure to host your recent stay at Wyndham Orlando Resort International Drive. We're happy to hear you enjoyed our convenient and accessible location and we appreciate you taking the time to share your rating. We hope to have the opportunity to welcome you back the next time you're in the area.Warm Regards,Shauna CallahanDirector of Rooms