3 bedrooms, iron/ironing board, free WiFi, bed sheets

Reviews of White Stone House 6+1, Emma Villas


Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 1 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

Reviews

6/10 Okay

Helen F.

Pretty property but not ready for the season yet.
The house is in a lovely peaceful location with great walks through olive groves and cherry trees. However, we were the first visitors of the year and it wasn’t even close to being ready. It was damp and musty and the beds were not aired. There were pools of water on the floors and condensation on the windows. The kitchen utensils were sparse. (No garlic crusher, chopping boards, oven gloves, serving spoons and much more missing). The heating system is a complicated wood pellet affair that needed feeding every day and could only have heating or hot water and any one time. It was dirty and time consuming. There was NO information about how any of the white goods worked or details about rubbish etc. No emergency or local amenities info. No guide books or recommendations of places to visit. The jacuzzi was fun but fired up every hour even during the night which disturbed us all. The owner Vincenzo was lovely and accommodating but we didn’t want to ask him every 5 minutes. I’m sure it will be better in the hot summer months. The pool wasn’t up and running but cannot be described as an infinity pool! We didn’t use the pizza oven. The bbq was a good Weber which was great. All in all a great part of the world but the house was a bit of a let down.
Stayed 7 nights in Apr 2018
Response from VrboOwner on 21 Mar 2020
Dear Helen, thank you for your feedback! We are glad to read that you enjoyed your stay at White Stone House and you've appreciated its beautiful position, the outdoor areas and Vincenzo, the lovely owner but at the same time we're sorry to read the negative points. We try to be as much accurate as possible in the description and provide guests with comprehensive information about the house as well as its amenities. Mr Vincenzo does his best in order to assist clients in case of need and he's always ready to give them info and suggestions about the property as well as the local area. But as you can imagine, comments are very important and we’ll take yours in good consideration in order to improve the service and the quality of the accessories and furnishing. We wish to thank you for your precious cooperation and we hope to host you again in another of our gorgeous properties all over Italy in the next future! We are at your complete disposal. Emma Villas Tour Operator