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Bewertungen von The Westwood Hotel

3 out of 5
The Westwood Hotel
Hinksey, Hill Top, Near Boars Hill, Oxford, England

Bewertungen

7.6

Gut

50 von insgesamt 180 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
69 von insgesamt 180 Gästebewertungen haben eine Bewertung von 8 - Gut" "
38 von insgesamt 180 Gästebewertungen haben eine Bewertung von 6 - Okay" "
18 von insgesamt 180 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 180 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.2/10

Sauberkeit

8.2/10

Personal & Service

6.8/10

Ausstattung

7.6/10

Zustand der Unterkunft

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
central gelegen
sehr nettes kleines Hotel. Sehr freundliches Personal und hat echt sehr netten Charm
Aufenthalt von 1 Nacht im August 2018

8/10 – Gut

Paul, Wien

Gut: Personal & Service
Sehr schönes Hotel nahe Oxford
Das Hotel befindet sich in einem Waldgebiet nahe Oxford. Eigener Parkplatz ist vorhanden. Die Zimmer sind im Verhältnis zu Englischen Hotels groß. In unserem Zimmer funktionierten die Nachttischlampen nicht da vermutlich die Glühlampen defekt waren nach zweimaliger Reklamation funktionierten sie immer noch nicht. Die Eingangstür zum Zimmer konnte nur mit roher Gewalt geschlossen werden (dies aber unter einem lauten Knall). Auch dieser Umstand wurde nach mehrmaliger Urgenz nicht repariert. Die Dame an der Rezeption entschuldigte sich dafür auch sehr höflich, aber es hinterließ einen unschönen Eindruck.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

6/10 – Okay

James

Mit der Familie gereist
Gut: Personal & Service
Disappointed
The staff were amazing, very helpful, the food was good. The hotel just seemed very dated. There was a damp smell in one of the corridors on our way to our room which got to us a bit.
Aufenthalt von 2 Nächten im November 2019

6/10 – Okay

Sian

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Family room stay - disappointing
Family room was comfy but the condition of the beds and the bathroom were tired. Toilet roll holder missing and broken off the wall . The King size bed frame was chipped and one of the single beds was unstable . The shower was old fashioned and some hairs in the plug hole . We were going to have breakfast but didnMt because it was £6.50 for the continental which was bas silly a bowl of apples oranges and bananas and some cereal in small Kellogs boxes and a few butter croissant and the usual toast and marmalade . For £10.50 you could have the same buffet and a cooked breakfast . It wasn’t good value for money and the quality of the breakfast was poor so wouldn’t bother . For a one night Stopover it is ok. But again still pricey For the quality of the room . Premier Inn is better value and quality in comparison .
Aufenthalt von 1 Nacht im Oktober 2019

10/10 – Hervorragend

Becky C.

Gut: Sauberkeit
Oxford
Friendly and helpful staff. Very nice and spacious room with comfortable bed. A great buy for anyone visiting Oxford.
Aufenthalt von 1 Nacht im September 2019

4/10 – Schlecht

Helen

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The hotel was very run down, cold as the central heating didn’t appear to be working. We paid 6.50 for the continental which was of very poor quality and was very limited, I did complain and they reduced the price. The bar and hotel closed at 10pm which was most odd on a Saturday evening...
Aufenthalt von 1 Nacht im Oktober 2019

10/10 – Hervorragend

Paul, Portsmouth

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
What a lovely country hotel, it was very clean and very well run........, I would recommend the full English breakfast......., very friendly and helpful staff.
Aufenthalt von 1 Nacht im September 2019
Antwort von cl am 2. Okt. 2019
Dear Paul, We are delighted to hear that you enjoyed your stay! We hope that you will stay with us again the next time you are in Oxford! Kind regards, The Westwood Country Hotel

4/10 – Schlecht

alison

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2019

8/10 – Gut

Dale

Aufenthalt von 2 Nächten im September 2019

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Accomodatie was oud en slecht onderhouden. Ontbijt werd geserveerd in een oude grote zaal, terwijl deze makkelijk geserveerd kon worden in de bar, wat n veel gezelligere en geschiktere ruimte was. Afstand tot centrum stad is veel groter dan wordt vermeld.
Aufenthalt von 2 Nächten im September 2019

8/10 – Gut

Ana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2019
Antwort von Lee am 22. Sept. 2019
Thank you for staying at our Hotel. Kind regards, The WW Hotel

10/10 – Hervorragend

cécile

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
enjoy
Tres bon accueil et excellente situation
Aufenthalt von 1 Nacht im Juli 2019
Antwort von klara am 10. Sept. 2019
Nous vous remercions de vos commentaires. Meilleures salutations, The WW Hotel

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cosy and clean
Not far from city center. Cosy and nice garden. Small but clean room
Aufenthalt von 1 Nacht im August 2019
Antwort von klar am 10. Sept. 2019
Dear Guest, Thank you for your kind review. Kind regards, The WW Hotel

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2019
Antwort von peter am 12. Sept. 2019
Thank you for staying with us. Kind regards, The WW Hotel

8/10 – Gut

Jitsaman Chatchavalwong

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cosy and not far from city
Not far from city center. Cosy with beautiful garden and friendly staffs. Room is small but clean.
Aufenthalt von 1 Nacht im August 2019
Antwort von pete am 12. Sept. 2019
Dea Jitsaman, Thank you for staying at our hotel and for your time to write a feedback. Kind regards, The WW Hotel

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Juli 2019

10/10 – Hervorragend

Bigmk, LA

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely facility, room was nicely decorated, linens excellent and the staff was very accommodating
Aufenthalt von 1 Nacht im Juli 2019

8/10 – Gut

Jolie

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Pleasant Place with good food and service
The Westwood Inn is on the outskirts of Oxford. The Inn and gardens were very lovely and the dinner menu selections were very appealing and quite tasty. The check in staff and restaurant staff were extremely accommodating and friendly. Unfortunately the place feels a bit worn and could use a nice sprucing up. It was also on a busy road which did quiet down each night. If you are driving to Oxford and need a place with ample parking and good food The Westwood clearly fits the bill.
Aufenthalt von 2 Nächten im Juli 2019

10/10 – Hervorragend

sheryce

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Thank you
Great service
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Klara am 2. Juli 2019
We are delighted to hear that you enjoyed your stay! We hope that you will stay with us the next time you are in Oxford! Thank you. Kind regards, The Westwood Hotel

10/10 – Hervorragend

Aditi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful property
Lovely property! Away from the hustle & bustle of the city (& London). Our room was spacious and well lit. Having tea on the balcony on a sunny summer morning was a great holiday perk. Everyone of the staff was helpful and friendly. Appreciated their help in booking cabs to get us to & fro from the city.
Aufenthalt von 2 Nächten im Juni 2019
Antwort von Klara am 29. Juni 2019
Dear Aditi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The WW Hotel

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Komfort des Zimmers
In need of some updates
My bed was quite old and not so comfortable. The paint of the walls was dirty and the carpet was also old. It need some improvement.
Aufenthalt von 1 Nacht im Juni 2019
Antwort von klara am 2. Juli 2019
Dear Guest, Thank you for your stay with us and for sharing your experience with other travellers. We are sorry to read you didn't like the bed and that there were some issues with the room as well. Please rest assured we have addressed this with the team to ensure we improve on this. Kind regards, Clara Assistant general manager

8/10 – Gut

Mrs K N

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Good hotel near Redbridge Park + Ride, which made getting into Oxford easy. Lovely 4-poster bed but shame we could not get onto the balcony. Good food. Good staff, very helpful.
Aufenthalt von 2 Nächten im Juni 2019
Antwort von Klara am 11. Juni 2019
Dear Mrs Baker, Thank you very much for your review, we will attend to the problem you have highlighted (access to balcony). Hope to see you again in the future. Kind regards, The Westwood Country Hotel

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 1 Nacht im Mai 2019

6/10 – Okay

Alex

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2019

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2019

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im Mai 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2019
Antwort von Klara am 16. Apr. 2019
Dear Guest! Greetings from The Westwood Hotel Oxford! Thank you for your feedback regarding your recent stay with us. We look forward to welcoming you again soon. Best wishes, The Westwood Hotel

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
No internet. Old building
Aufenthalt von 1 Nacht im April 2019
Antwort von Klara am 16. Apr. 2019
Dear Guest, Thank you for taking the time to write a review. We’re sorry your experience didn’t match your expectations. Please know that your situation was an exception. Due to unforeseen circumstances at the time, we did not have internet on the day when you were here. We are sorry for any inconvenience caused by this issue. We do hope to see you again in the future. Kind regards, The Westwood Hotel

8/10 – Gut

Kevin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2019

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Let’s focus on the pros first - the hotel was easy to find, it was well sign posted and it's appearance on the outside was nice. There was also sufficient car parking. The welcome at reception was adequate and the check-in process reasonably fast. Now the negatives... 1) The car park was extremely poorly lit at night with no lights except at ground level on one side – quite dangerous if walking out to get something from the car! 2) The hotel seemed to be operated by youngsters with no management direction visible and so small items like obtaining a printed receipt for bar drinks or turning the heating on became an impossible task. 3) The whole hotel was fundamentally freezing cold in all of the public areas. I spent an evening in the bar/restaurant with a colleague and endured freezing temperatures. I complained several times as did other guests who sat there wrapped up in coats and scarves. 4) The corridors and hotel room had an unusual smell – I can’t say what it was but it didn’t smell quite right. 5) After dinner I returned to my room where I found a constant never ending noise that sounded like a bathroom fan vibrating despite my bathroom light not being turned on. I went back to reception to explain and ask for help, where the receptionist seemingly didn’t believe me and sent me back to my room to wait for the sound to stop. At the end of #5 I decided that it was not going to stay the night. I packed my bag, paid and departed; and shall not be returning!
Aufenthalt von 1 Nacht im April 2019

10/10 – Hervorragend

Francisco

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The location is great in the outskirts of Oxford and in the middle of a forest. A park and ride for Oxford is just a couple of minutes drive from the hotel. Clean and quiet very charming oldish building.
Aufenthalt von 1 Nacht im April 2019
Antwort von Klara am 4. Apr. 2019
Thank you so much for your review, Francisco. We really appreciate you taking the time out to share your experience with us. We look forward to welcoming you again in the future! Kind regards, The Westwood Hotel team

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 1 Nacht im Februar 2019

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I was disappointing to note that Expedia had made the Hotel "available" one week too early, which meant that the hotel was not expecting visitors until 4th March, despite booking to stay 27th Feb. However, the staff did exceptionally well to accommodate the guests.
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Klara am 12. März 2019
Thank you for taking the time to write your review. Yes, it happened as you have described, so thank you for your understanding. I will be sure to send your comment on to the team who will be so delighted to have received your comment. After all, we hope that you have enjoyed your stay and we will be happy to see you again in case you decide to come back. Kind regards, The Westwood Hotel Management

4/10 – Schlecht

Nicholas

Verbesserungswürdig: Sauberkeit, Personal & Service und Komfort des Zimmers
Below average
The room was small and the bathroom wasn’t as clean as I would have expected. When I arrived the radiator had been left on full so the room was unbearably warm. The shower took too long to warm up and the water had a smell. On second night I arrived back at hotel at 5pm & went down to bar for food at 7.50 to be told they were not serving food as hosting a private function. I had to find food in a nearby Tesco express. The staff were not welcoming or friendly and when checking out at 7am there was no one on duty. I rang the extension number left and the manager was still in bed which was an inconvenience as needed a VAT receipt printed as was staying away on business trip
Aufenthalt von 3 Nächten im Dezember 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We loved it! Felt just out of a movie! Picturesque and beautiful.
Aufenthalt von 1 Nacht im November 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2018

6/10 – Okay

Raymond

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2018

10/10 – Hervorragend

chef, glasgow

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great little find, only stayed overnight but all the staff are super helpful. Beautiful little location, quiet despite being close to the main road. Didn't have breakfast but dinner in the restaurant and service in the bar was jolly and very pleasant. A credit to all the team for sure. Wouldn't hesitate to recommend staying here again for sure.
Aufenthalt von 1 Nacht im November 2018

4/10 – Schlecht

Tim

Verbesserungswürdig: Komfort des Zimmers
No Food. No Heating
What was otherwise a good hotel was let down by the level of service. At 8.30 I was told the kitchen stopped 15 minutes ago and there where no local alternatives, had to get a take away from Just Eat. Room was cold and heating not working, inadequate electric heater brought up but took till about 2am to get the room to an adequate but not warm temperature. Won't be booking in here again.
Aufenthalt von 1 Nacht im Oktober 2018

8/10 – Gut

Mark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2018

4/10 – Schlecht

Wayne

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The bathroom was not clean had to clean shower area myself couldn't be bothered to get them to do it
Aufenthalt von 1 Nacht im Oktober 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2018

6/10 – Okay

Robert

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2018

8/10 – Gut

Ged

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good value for money
Friendly staff ... good location
Aufenthalt von 2 Nächten im September 2018

6/10 – Okay

Hanadi

Less than average
Aufenthalt von 2 Nächten im August 2018

10/10 – Hervorragend

Jon

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel, not well suited for the late traveller
Hotel great, clean and neat had to mark down service as restaurant closed at 8pm and not a 24hr desk as published. Though the team did check me in very quick after they were called and were very friendly.
Aufenthalt von 1 Nacht im August 2018

4/10 – Schlecht

F, London

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
The westwood hotel
Old and tired. Over prices. Very hot and having a fan. Worth £60.00 per night not £115.00
Aufenthalt von 1 Nacht im August 2018