We’ve been “stuck” here in Padang with 3 young children due to the COVID-19 lockdown and had initially planned on staying for just a few nights. However, 10 days later we are still here and just want to thank the staff and Mercure Padang’s wonderful Manager for their hospitality and service during this uncertain time for our family. Everyone here has gone out of their way to make our stay enjoyable. They’ve learned our names, even our usual breakfast orders and do all they can to serve with a smile. We may have to switch hotels regrettably only because our funds are running low and we can’t afford to stay in this wonderful hotel for an indefinite period of time. Everything from service to cleanliness has been 5 Stars. Thank you, Mercure Padang!