4/10 – Schlecht
Tina G., Liberty Twp, Ohio
22. Sept. 2025
Upon our Saturday arrival, there was only one elevator working. The people waiting said that they have been waiting for 45 minutes. Within a hour, that elevator broke, leaving people trapped inside for quite awhile. We were told by staff that the elevator’s would not be fixed until Monday, which turned into Tuesday evening. My 78 yo father and 75 yo mother accompanied for what will probably be our last vacation together. My father is a 100% disabled Vietnam veteran that cannot walk but small distance and steps are a no go. He was literally stuck in the condo Saturday-Tuesday. My mother was only able to go to the beach on Sunday, then spent the next two days in the condo because her legs were hurting from having to walk up and down 6 flights of stairs. We had to cancel a couple of our already reserved outings that we had planned.The elevators were down again on Wednesday and Thursday afternoons. We spoke with woman that owns a condo there and she said that there is ALWAYS at least one elevator down, two down quite often. I called and left a message for the owner on 9/15 and as of today 9/22, I haven’t heard from him. Though I know it is not the owners fault that the elevators were down, it is his property that he is renting out. I feel that since my parents lost out on much of their vacation, they should be reimbursed for their portion of the rental.Other than the elevator issue, the condo was nice, with plenty space to accommodate 8. The bed in the 3rd rm def needs replaced.
Tina G.
Aufenthalt von 7 Nächten im September 2025