I could not give this a 5 star rating. This is the reason why.
Plugs in the kitchen did not work.(along the sink side)
Plugs in the master bathroom did not work. (on both sides of the sinks)
Coffee maker did not work.
3 out of the 4 hair dryers did not work and the one that did was about to go out and barley ran.
ZERO DIRECTIONS ON HOW TO USE THE TV AND 3 REMOTES.
zero info on the wifi.
We feel like someone had control over our ac thermostat. Everyone was always hot in the middle of the night and they only had 1 fan in a closet that could be used.
Patio doors to the outside did not work properly. If you opened the left side of the door the right side should not open at all. In this case both doors open. You could not lock the right side of the door to keep that one from opening. Thank God we were on the 3rd floor to were someone could not break in.
Cottage Rental did not explain the Rosemary reward card and we only learned of it on our last day. We went to most of the places that took the card, it would of been nice to know we could of got a discount with the reward card.
The kitchen was not organized at all, water glasses and bowls we not together so you had to go search for your items. On the last day I took the time to group all the glasses and the bowls together so it looked nice for the next renter. I organized all the cabinets.
We were all a tad sad that the kitchen did not come with anything, not even salt and pepper.
The decor was beautiful but who would of thought we would of had this many issues.