2 outdoor pools, sun loungers

Bewertungen von Plantation Urban Resort & Spa

4 out of 5
Plantation Urban Resort & Spa
#28, Street 184, Phnom Penh

Bewertungen

9.2

Wunderbar

386 von insgesamt 569 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
144 von insgesamt 569 Gästebewertungen haben eine Bewertung von 8 - Gut" "
20 von insgesamt 569 Gästebewertungen haben eine Bewertung von 6 - Okay" "
11 von insgesamt 569 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 569 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

9.4/10

Personal & Service

9.2/10

Ausstattung

9.0/10

Zustand der Unterkunft

9.0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Viktoria

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wir haben hier unsere erste Nacht in Kambodscha verbracht und nach dem langen Flug war das genau die richtige kleine Oase inmitten der lauten Großstadt Phnom Penh, um sich etwas zu erholen und an das Klima zu gewöhnen (der große Pool bringt gute Abkühlung). Aufgrund dieser guten Erfahrung buchten wir unsere letzte Nacht vor Abflug erneut in diesem Hotel und wir wurden wieder nicht enttäuscht. Toller Service, gutes Frühstücksbuffett, saubere neue Zimmer (bei der zweiten Nacht waren leider einige Mücken/Fliegen im Zimmer) und wir konnten auch nach check-out noch am Pool bleiben. Große Empfehlung!!
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Chhuon Sotharom (Front Office Manager) am 23. Feb. 2023
Dear Viktoria,Thank you for sharing your experience with Plantation Urban Resort & Spa.Best Regards,

8/10 – Gut

Beatrice

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Das Hotel ist nahezu perfekt für einen Aufenthalt in PP, wenn es denn mal fertig renoviert ist. Leider hatten wir eines der alten Zimmer und nicht der bereits renovierten Poolzimmer. Der Baulärm tagsüber war schon extrem. Man gab sich trotzdem große Mühe, die Gäste zufrieden zu stellen. Das Frühstück am Pool haben wir immer sehr genossen.
Antwort von Chhuon Sotharom Front Office Manager am 18. Jan. 2023
Dear Beatrice,Thank you for taking the time to share your experience and for your kind compliments regarding our associates and your stay. Our team takes a great deal of pride in ensuring each guest has a memorable stay.Best Regards,

10/10 – Hervorragend

Tatiana

Aufenthalt von 6 Nächten im November 2022

8/10 – Gut

Thomas

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean hotel. Good location.
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Sophat am 2. Feb. 2022
Dear Thomas, Greetings from Plantation Urban Resort & Spa! Thank you for taking time to write the comment about Plantation Hotel. We are really happy to know that satisfy with our place and service. we hope to have chance to host you again the the nearest future Best regards,

8/10 – Gut

Klaus Juergen

Gut: Sauberkeit und Komfort des Zimmers
Alles in allem unseren Erwartungen entsprechend. Wir kennen das Haus aus glücklichen vor-COVID-19 Tagen. Die seit mehr als einem Jahr andauernde Pandemie mit dem damit verbundene Zusammenbruch des Tourismus nach/in Kambodscha sowie die z. Zt. immer noch akuten Restriktionen beinträchtigen das Reisevergnügen doch recht beträchtlich. Das Personal ist sehr freundlich und hilfsbereit, aber etwas aus der Übung, vielleicht bedingt durch die derzeitige Situation und die geringen Gästezahlen.
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von Sophat am 28. Dez. 2021
Dear Klaus Juergen, Greetings from Plantation Urban Resort & Spa! Thank you for choosing Plantation for your stay. And Thanks for taking time write the review about us . Your comment is very important for us to improve the service. We hope that we will have chance to host you in the nearest further. Thank you! Best regards, Sophat (Ms.)

8/10 – Gut

Thomas

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Alles in allem ok. Personal freundlich und hilfsbereit. Gute Lage.
Aufenthalt von 2 Nächten im März 2021
Antwort von Sophat am 19. März 2021
Dear Thomas, Greeting from Plantation Urban Resort & Spa! Thanks for your taking time to write comment about the property. we are really appropriate to know that you have good experience during your stay. Your comment is really important to improve the service. We hope to have chance to host you again in the nearest further. Have a nice day! Sophat(Ms.)

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Ggggggghhhjkkjjgfdswwrg(v. Fgbfrrg3fgbhhjjmgdrrgzhhv vvfhhtfdfhhztf fbgtght5t gggggbh ghhhhhgggg
Aufenthalt von 4 Nächten im Januar 2020

10/10 – Hervorragend

Christian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Eine Oase der Entspannung mitten in der Stadt
Wir sind in diesem Hotel sehr freundlich empfangen worden und waren gleich vom Ambiente begeistert. Das Zimmer war sehr schön, ruhig und sauber. Der große Poolbereich war ein Traum und sehr schön mit Pflanzen und Palmen gestaltet. Auch das Frühstück und Essen war super. Besonders ist auch noch das Personal zu erwähnen, da dieses einem immer sehr freundlich und engagiert begegnet ist. Grad in einer so hektischen Stadt wie Phnom Phen würde wir dieses Hotel immer wieder wählen.
Aufenthalt von 3 Nächten im Januar 2020

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Eine stilvolle grüne Oase in Phnom Penh
Ein sehr schönes geschmackvoll gestaltetes kleines Hotel in den Zimmern und um den Swimmingpool herum mit viel Grün. Ein Haus indem man die Hospitality von allem Staff spürt. Mit sehr guter Küche. Die Umgebung ist auch sehr schön und abwechslungsreich mit dem Palace, ein schöner Teil von Phnom Penh
Aufenthalt von 2 Nächten im Januar 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
alles sauber, gut und zentral gelegen, ruhig, toller pool
Aufenthalt von 4 Nächten im März 2018
Antwort von Manich am 19. Apr. 2018
Dear guests, Thank you for writing this feed back. I am happy that you found everything in the hotel was clean, good and centrally located, quiet, great pool. Hope to see you again. Regards, Manich

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ausergewöhnliches Hotel mit tollem Pool
Es hat uns sehr gut gefallen. Wenn wir in der Stadt sind, würden wir jederzeit wieder dieses Hotel buchen. Eine Oase der Ruhe inmitten von Phnom Peng. Im Restaurant Pergola erhalten Sie einen professionellen Service von Veronica aus Italien.
Aufenthalt von 3 Nächten im Januar 2018

8/10 – Gut

Monika, München, Germany

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
schönes Hotel in guter Lage
Das Hotel Plantation liegt zentral in Phnom Penh - zahlreiche Sehenswürdigkeiten sind gut zu Fuß oder durch kurze Tuk-Tuk-Fahrt erreichbar. Das Zimmer war sehr sauber und bot 4-Sterne-Komfort. Das Frühstücksbuffet war sehr asiatisch geprägt; für den westlichen Geschmack könnte man noch ein paar Kleinigkeiten verbessern, aber wir haben immer etwas für uns gefunden. Auch war es immer recht heiß beim Frühstück, da man zwar idyllisch am Pool aber eben im Freien aß. Dies ist jedoch Kritik auf hohem Niveau. Das Personal war sehr freundlich und hilfsbereit. Das absolute Highlight am Hotel ist der Pool den wir während unserer Mittagspause und am Abend nach anstrengenden Spaziergängen durch Phnom Penh stets ausgenutzt haben.
Aufenthalt von 3 Nächten im Juli 2017

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Andreas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ein tolles gut geführtes Hotel
Nach mehreren Jahren waren wir wieder in diesem Hotel und waren wieder sehr begeistert. Das Hotel ist sehr gut geführt. Das Personal ist sehr freundlich und hilfsbereit. Es ist eine Oase im Zentrum der Stadt, so dass man leicht das Wichtigste zu Fuss erreichen kann, aber sich zwischendurch in dem schönen Garten immer gut erholen kann.

10/10 – Hervorragend

Tom, München

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Alles einfach nur gut
Das Plantation war für uns das perfekte Stadthotel. Eine Oase mitten in der quirligen Stadt. Die wichtigsten Sehenswürdigkeiten lassen sich zu Fuss erreichen. Das ist Personal superfreundlich und ausgesprochen nett. Alles war einfach nur gut.

8/10 – Gut

katarina, Hannover

Gut: Sauberkeit und Personal & Service
Oase
Das Hotel ist sehr zentral gelegen. Direkt hinter dem Königspalast, fußläufig 10 Minuten zum Mekong, 15 Minuten zum Central Markt. Sobald man das Hotel in das Hotel kommt, vergisst man, dass es in einer Metropole ist. Sehr hilfsbereites und freundliches Personal. Tolles, vielseitiges Frühstück. Wunderbarer Poolbereich. Hatte einen Abend im Restaurant ein fantastisches BBQ Buffet. Wir würden auf jeden Fall wiederkommen!

10/10 – Hervorragend

Dwayne, Jersey City

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was an absolutely beautiful property with the most amazing and friendliest staff. We thoroughly enjoyed our stay here and would definitely stay here again and recommend it to others.
Aufenthalt von 4 Nächten im April 2024
Antwort von Tongsin MAO Duty Manager am 28. Apr. 2024
Dear Dwayne, We are delighted to hear that you found our property, Plantation - Urban Resort & Spa, absolutely beautiful and appreciated the warm hospitality provided by our friendly staff. Your enjoyable stay and willingness to recommend us to others is a testament to our commitment to providing exceptional services. We are grateful for your kind words and look forward to welcoming you back for another delightful experience. Sincerely

8/10 – Gut

Andrejs

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Borey CHAN Assistant Manager am 21. Apr. 2024
We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,

10/10 – Hervorragend

Peter

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A tropical oasis in the middle of the city. Staff friendly and helpful with arranging transport for trips etc. Hotel was close to the Royal Palace and waterfront and not far from other attractions. Breakfast was excellent and plenty of choice. The rooms were clean and comfortable. Would definately stay there again
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Alex am 15. Apr. 2024
Thank you for sharing your experience! We're delighted to hear that you enjoyed your stay at our tropical oasis in the heart of the city. It's wonderful to know that our staff could assist you with arranging transportation and that you found our location convenient for exploring nearby attractions like the Royal Palace and waterfront. We're also thrilled that you appreciated our excellent breakfast selection and found your room to be clean and comfortable. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 – Hervorragend

Len

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Tongsin MAO Duty Manager am 9. Apr. 2024
We are delighted to receive your positive review, reach out of everything is good. Thank you so much for choosing Plantation urban resort and spa for your stay, we are waiting to welcome you back near the future. Warm regards,

10/10 – Hervorragend

Elke

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is actually large enough but the entrance gives the homely feel of a plantation house. The staff is incredibly friendly and the service impeccable. Can highly recommend the restaurant.
Aufenthalt von 2 Nächten im März 2024
Antwort von Borey CHAN Assistant Manager am 4. Apr. 2024
We are delighted to receive your positive review, highlighting the homely atmosphere of our plantation-style entrance and the warm, friendly service provided by our staff. Your recommendation of our restaurant further emphasizes the quality of our offerings. Your satisfaction is our utmost priority, and we are grateful for your kind words. We appreciate your support and look forward to serving you again in the future. Best regards,

10/10 – Hervorragend

Edward

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel and great staff. I would pay extra for a larger room though.
Aufenthalt von 3 Nächten im März 2024
Antwort von Borey CHAN Assistant Manager am 2. Apr. 2024
Thank you for your positive feedback! We are thrilled to hear that you found our hotel beautiful and appreciated the excellent service provided by our staff. Thank you for choosing Plantation - Urban Resort & Spa for your stay.Best regards,

8/10 – Gut

Ki

Aufenthalt von 2 Nächten im März 2024
Antwort von Borey CHAN Assistant Manager am 21. Apr. 2024
We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,

10/10 – Hervorragend

Jason

Aufenthalt von 3 Nächten im März 2024
Antwort von Borey CHAN Assistant Manager am 2. Apr. 2024
Dear Jason,We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,

10/10 – Hervorragend

chendra, Tucson

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
loved staying here. wonderful clean modern room, great housekeeping, friendly staff, and overall a great experience
Aufenthalt von 11 Nächten im März 2024
Antwort von Borey CHAN Assistant Manager am 27. März 2024
Dear Chendra,We are overjoyed to learn that your stay at Plantation - Urban Resort & Spa was filled with love and delight. Our team takes immense pride in offering our guests a clean, modern, and welcoming environment. We appreciate your kind words about our housekeeping and friendly staff, and we are thrilled that your overall experience was exceptional. Thank you for sharing your positive feedback, and we hope to have the pleasure of hosting you again in the future. Warm regards,

10/10 – Hervorragend

Melissa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We loved our stay here! Friendly, helpful staff, very clean comfortable rooms and nice pool and restaurant!
Aufenthalt von 1 Nacht im März 2024
Antwort von Borey CHAN Assistant Manager am 18. März 2024
Dear Melissa,We are thrilled to know that you had a wonderful stay at our hotel and enjoyed the various facilities and services we offer. Our commitment to providing a comfortable and pleasant experience for our guests is evident in the friendly, helpful staff, clean and cozy rooms, and the appealing pool and restaurant. We are grateful for your kind words and hope to welcome you back for future visits. Best regards,

10/10 – Hervorragend

Ian

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
An excellent choice in Phnom Penh. Fully recommended.
Aufenthalt von 6 Nächten im März 2024
Antwort von Borey CHAN Assistant Manager am 16. März 2024
Dear Lan,Thank you for your kind words! We are thrilled to hear that Plantation - Urban Resort & Spa was an excellent choice during your stay in Phnom Penh. Your recommendation means a lot to us, and we hope to welcome you back or have other travelers experience our hospitality in the future. Best regards,

10/10 – Hervorragend

YU CHUAN

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
this is a business trip, but making me feel to take family to stay here while if i am visit Phnom Penh again.
Aufenthalt von 1 Nacht im März 2024
Antwort von Borey CHAN Assistant Manager am 12. März 2024
Dear Yu Chuan,We are delighted to learn that your business trip experience at Plantation - Urban Resort & Spa has left such a positive impression that you would like to bring your family along during your next visit to Phnom Penh. Our commitment to providing a comfortable and enjoyable stay extends to guests of all kinds, and we are honored to be considered a potential choice for both your professional and personal trips. Thank you for your kind words, and we look forward to welcoming you and your family in the future.Best regards

10/10 – Hervorragend

Stoller

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Alex am 7. März 2024
We are thrilled to receive such a high rating Our team remains committed to providing top-notch services and ensuring customer satisfaction in every interaction.

10/10 – Hervorragend

Shane

Mit einer Gruppe gereist
Gut: Ausstattung
We loved our stay!!! This resort is a hidden gem in the middle of the city. The pool and cabanas are so relaxing. I don’t think this hotel is for children -it’s for adults to relax and isn’t kid friendly. People still brought screaming children that were falling off chairs and breaking glass. I feel bad that the staff has to deal with that. The staff is all friendly and helpful. The spa treatments were amazing!!!! The food is really good. I like that they have a relaxed pool restaurant and then a more upscale restaurant in the front of the hotel. I would stay here every time I’m in Phnom Penh :-)
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Borey CHAN Assistant Manager am 22. Feb. 2024
We are absolutely delighted to hear about your wonderful experience at our resort. Your appreciation for our hidden gem in the heart of the city, the relaxing pool and cabanas, and the exceptional spa treatments truly warms our hearts. We understand your perspective on the resort being more suited for adults seeking relaxation, and we appreciate your empathy for our staff dealing with challenging situations. We are grateful for your kind words about our friendly and helpful team members. The variety of dining options, including our relaxed pool restaurant and upscale front restaurant, is something we take pride in. We are honored by your commitment to choose our resort for every visit to Phnom Penh. Thank you for your continued support, and we look forward to welcoming you again soon. Warm regards,

10/10 – Hervorragend

Wesley

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is fantastic. The staff is extremely friendly and accommodating. The hotel itself is gorgeous and so clean. I saw someone literally on their hands and knees scrubbing the floor every day. The spa is wonderful, the food is wonderful. The pool is incredible. I cannot recommend this hotel enough for a relaxing and comfortable stay. The only thing I would say is if you have small children I would not bring them. This hotel is great for a quiet adult stay.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Borey Chan Assistant Manager am 22. Feb. 2024
We are thrilled to read your glowing review of our hotel. Your kind words about our staff, the overall cleanliness, the spa, the food, and the exceptional pool have brought us immense joy. We appreciate your recommendation for a relaxing and comfortable stay. Your satisfaction is our top priority, and we will continue to strive for excellence in every aspect of our services. Thank you for choosing Plantation - Urban Resort & Spa for your memorable experience. Warm regards,

8/10 – Gut

MANUEL

Mit einer Gruppe gereist
Gut: Sauberkeit
Not 24h room service and not music at the pool, just after 4 pm.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Alex am 24. Feb. 2024
Dear Manuel, we apologize for the inconvenience you experienced with our room service and poolside music during your stay. Your feedback helps us improve our services to better cater to our guests' needs and ensure a more enjoyable experience for everyone. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

8/10 – Gut

MAI

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Borey CHAN Assistant Manager am 23. März 2024
Dear MAI,We appreciate you sharing your rating with us. We hope to welcome you back in the near future!Best regards,

10/10 – Hervorragend

Gillian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful oasis in busy Phnom Penh
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Alex am 17. Feb. 2024
Dear Gillian,Thank you for taking the time to share your feedback on Expedia! We're thrilled to learn that you found our hotel to be a beautiful oasis in the bustling city of Phnom Penh.Creating a serene and comfortable environment for our guests is a top priority, and we're delighted to know that we could provide you with a peaceful retreat in the midst of the city's vibrancy.If you have any specific highlights or suggestions you'd like to share from your stay, we would love to hear more. Your insights are invaluable as we continually strive to enhance our guest experience.We hope to have the pleasure of welcoming you back to our beautiful oasis in the future.Best regards,

8/10 – Gut

KAZUTOSHI

Mit einer Gruppe gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
2度めのプノンペン
プノンペンど訪問する時にはまた宿泊したいと思いますが、蚊が凄くて困りました。また近くには余り日本人が好きそうなレストランはありませんでした。
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Alex am 22. Jan. 2024
Dear Kazutoshi,Thank you for taking the time to share your feedback with us. We're sorry to hear that you encountered an abundance of mosquitoes during your stay. To assure you, we regularly fumigate our gardens to keep pests at bay, and we also provide mosquito repellants free of charge for our guests' convenience. We apologize for any discomfort caused by the mosquitoes and assure you that we are committed to maintaining a comfortable and enjoyable stay for all our guests.Regarding your comment about nearby restaurants, we're pleased to inform you that there are indeed many dining options along the riverside, including some excellent Japanese restaurants. Our team would be happy to provide you with specific recommendations during your next visit.We appreciate your feedback and look forward to welcoming you back soon. If you have any further questions or concerns, please don't hesitate to contact us.Best regards,

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent!
Amazing hotel! Best one of our Asia trip so far! Decor stylish, service is excelled from very attentive staff. Brilliant location! Book it!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Alex am 22. Jan. 2024
Dear Mark,We are thrilled to hear that you had an exceptional experience at our hotel during your Asia trip. Your kind words regarding the stylish decor, exceptional service, and brilliant location have not gone unnoticed. We are proud to have exceeded your expectations and will continue to strive for excellence in all aspects of our hospitality. Thank you for choosing our hotel and we look forward to welcoming you back soon. Best regards,

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay in Phnom Pehn
Very clean and comfortable room .Good aircon. Lovely pool with facilities Very nice breakfast Staff lovely and so polite and helpful
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Borey CHAN Assistant Manager am 11. Jan. 2024
Dear Peter,Thank you for your review and kind words about our hotel. We are thrilled to hear that you found your room to be very clean and comfortable, with excellent air conditioning. Our pool area is a popular spot for our guests, and we are delighted to hear that you enjoyed it. We take great pride in providing our guests with a delicious breakfast each morning, and we are pleased to hear that you found it lovely. Our staff team is known for their friendliness, politeness, and helpfulness, and we are proud of the high level of service they provide. Thank you again for your feedback, and we look forward to welcoming you back soon!Best Regard,

10/10 – Hervorragend

HUI

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The resort is worthy of being a 5 star resort. Facilities like the pool, gym and spa are well maintained. Staff were approachable and always had a smile on their faces. They did not expect tips (I gave a handful out of appreciation of their service). Room was as per described, housekeeping does a good job. There is an onsite restaurant with affordable prices (eg cocktails at $6, food from $9-$20). I also engaged their airport transfer service, driver was very proper and drove comfortably.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Alex am 5. Jan. 2024
Thank you for sharing your positive experience at our resort. We are thrilled to hear that you found our facilities, staff, and room to be of the highest standard, deserving of a 5-star rating. Your kind words about the maintenance of our pool, gym, and spa, as well as the approachability and friendliness of our staff, are greatly appreciated. We are proud that our team went above and beyond to provide exceptional service. Your feedback on the housekeeping's performance is also commendable. Thank you once again for choosing our resort, and we look forward to welcoming you back soon.

10/10 – Hervorragend

YOUNG IL

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Borey CHAN Assistant Manager am 3. Jan. 2024
Thank you for choosing Plantation – urban resort & spa as your stay and taking the time to write this review. We appreciate you sharing your experience with us. We hope to welcome you back in the near future and show you our newly improved room, service and facilities.Best regards,

8/10 – Gut

Lynn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Room was clean & spacious. Hotel is within walking distance to Royal Palace, Sisowath Quay & many massage places + eateries
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Alex am 21. Dez. 2023
Dear Lyn,We are thrilled to hear that you found our rooms to be clean and spacious during your stay with us. We take great pride in ensuring that every room meets our high standards of cleanliness and comfort. Our goal is to provide our guests with a comfortable and convenient base from which to explore the city, and we are glad to hear that we have succeeded in this regard. Thank you for taking the time to share your feedback with us, and we look forward to welcoming you back to our hotel soon. Best regards,

10/10 – Hervorragend

Colin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Faultless
Good location, a short walk away from centre of Phnom Penh. Hotel clean, peaceful and welcoming. You really wouldn't know you were close to the heart of the city
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Alex am 21. Dez. 2023
Dear valued guest,We are delighted to hear that you had a pleasant stay with us and appreciated the convenient location of our hotel, which is just a short walk away from the heart of Phnom Penh. We take great pride in maintaining a clean and peaceful environment for our guests, and we are thrilled to hear that you found our hospitality welcoming as well. Our team strives to provide exceptional service to every guest, and we are committed to ensuring that your experience with us is nothing short of exceptional. Thank you for taking the time to share your feedback with us, and we look forward to welcoming you back to our hotel soon. Best regards,

2/10 – Ungenügend

Jesper

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Brandsikkerheden er meget dårlig. Ingen sprinklere, ingen skiltning af flugtveje, smalle trapper, ingen synlige evakueringsplaner, hverken på værelser eller gange. Super venligt og servicemindet personale, lækkkert pool område, den nye restaurant det nye receptionsområde ser meget fint ud.
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Alex am 18. Dez. 2023
Dear valued guest,We appreciate your feedback and would like to address the concerns you have raised regarding fire safety in our hotel. We take fire safety very seriously and have taken various measures to ensure the safety of our guests.In relation to your comments about the lack of sprinklers, signage and evacuation plans, we would like to clarify that during your stay we were in the process of changing from an old system to a new one. We showed and explained this to your colleague while you were staying with us. We have smoke alarms in all renovated rooms and communal areas and our staff receive regular fire safety training to ensure they are aware of emergency evacuation procedures.We would like to assure you that we take fire safety very seriously and have taken various measures to ensure your safety during your stay with us. We welcome your feedback and suggestions and will continue to work on improving our fire safety protocols.Thank you again

10/10 – Hervorragend

Zoë

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff,nice pool in a beautiful green garden
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Borey CHAN Assistant Manager am 19. Dez. 2023
Thank you for your positive feedback! We are delighted to hear that you like our pool, garden and you found our staff are very friendly staff. We appreciate your support and hope to continue exceeding your expectations in the future. In the meantime, if I can be of assistance, please don't hesitate to contact me. Sincerely,

8/10 – Gut

Callum

Gut: Personal & Service und Zustand der Unterkunft
The hotel is beautiful and the spa massage was the best so far in Cambodia! The only issue was the building works while trying to relax outside your room or by the pool and the dust!
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Borey CHAN Assistant Manager am 19. Dez. 2023
Thank you for choosing your stay at Plantation Urban Resort & Spa and taking the time to give us this review. That sounds absolutely amazing! I'm thrilled to hear that you had such a wonderful experience at the hotel. It's always a pleasure to hear that our Pool is beautiful and proper as exceeded your expectation. However we apologies for any inconvenience about the renovation ongoing this may caused you during your stay. Thank you again for taking the time to reach out and sharing your experience with us, We look forward welcoming you on your next trip to Phnom Penh. Sincerely,

10/10 – Hervorragend

Matthew, Seattle

Aufenthalt von 1 Nacht im November 2023
Antwort von Borey CHAN Assistant Manager am 19. Dez. 2023
Thank you for your rating and for choosing Plantation - urban resort & spa as your stay! Regards

10/10 – Hervorragend

Vincent

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super séjour dans cette hôtel merveilleux. La chambre la douche et le lit SONT PARFAIT. Le petit déjeuner est très bon. Très bonne localisation centrale de l’hôtel
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Alex am 11. Dez. 2023
Dear Vincent,We are thrilled to hear that you had an exceptional stay at our hotel. Your kind words mean the world to us, and we are grateful for your positive feedback. We take pride in providing our guests with comfortable and well-maintained accommodations, and we are delighted to hear that our efforts have paid off.We would like to thank you for choosing our hotel and for taking the time to share your experience with us. Your satisfaction is our top priority, and we will continue to strive for excellence in all aspects of our service.We look forward to welcoming you back soon.

10/10 – Hervorragend

William

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Highly recommend this hotel.
Aufenthalt von 1 Nacht im November 2023
Antwort von Alex am 5. Dez. 2023
We are thrilled to hear that you had an exceptional experience during your stay with us. Your kind words and positive feedback mean the world to us, and we are grateful for your loyalty and support.

10/10 – Hervorragend

Sophie, Perth

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Plantation Urban is an absolutely delightful hotel. We spent four wonderful days here. Our room (2096) had direct access to the pool. Fabulous rooms with extremely comfortable queen size bed and a great shower. Breakfast was delicious and plentiful. The lunch/dinner menu was great. Terrific food - absolutely delicious. Great chefs! We have been travelling for 6 months in Asia and choose this hotel for the last 4 days rest before heading to Europe. Plantation has a modern contemporary feel, beautifully designed and presented. The pool is a tropical oasis with a variety of comfortable seating options to laze away the day. We loved the 30mtr pool to swim laps in. The tropical lush gardens keep the pool area cool and inviting. plantation Urban deserves 5 star boutique rating. I would recommend coming here when their partial renovations are completed. Didn’t hear anything in the rooms but could be heard when at the pool but not loud enough for us to not enjoy this gorgeous hotel.
Aufenthalt von 3 Nächten im November 2023
Antwort von Alex am 24. Nov. 2023
Thank you for choosing Plantation Urban and we're thrilled to hear that you had a delightful stay with us. Your feedback is greatly appreciated, and we're glad to hear that our hotel exceeded your expectations. Our team takes pride in providing exceptional service, and we're glad that our chefs' culinary skills impressed you. We're currently undergoing partial renovations, but we assure you that the completed renovations will only enhance your future stays with us. We appreciate your kind words about our hotel and we look forward to welcoming you back soon!

10/10 – Hervorragend

Caron

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great pool and atmosphere. Excellent restaurant
Aufenthalt von 4 Nächten im November 2023
Antwort von Borey CHAN Assistant Manager am 12. Nov. 2023
Thank you for your feedback! We are glad to hear that you enjoyed our pool and atmosphere. We strive to create a comfortable and enjoyable experience for our guests. We also appreciate your kind words about our restaurant. Our team works hard to provide excellent dining options for our guests. We hope to have the opportunity to welcome you back in the future! Sincerely,