6/10 Satisfaisant
Dina J.
21 mai 2025
Les points forts : Propreté
This was a great property but the local property manager was rude and aggressive
First off, I want to let the owner know that we enjoyed the home. We didn't cook, but the kitchen was large and the bedrooms were comfortable--it was just like the photos and very comfortable for 7A and an infant. BUT, just like a previous reviewer stated that they were treated poorly by the local property manager, Cami, we were also. In fact, I've never even had to call a property manager over all of the 15 years we've been staying in VRBO properties in the US and various countries. We are go with the flow people and don't want to bother anyone and we are just happy that people are willing to let others rent their homes. So if I could give the home a 5 and the property manager a 1, I would. I am hoping that the owner will take this review seriously.We paid through Evolve for the pool to be warmed during our stay because we were traveling with a 1 year old. When we arrived, I walked out back and reached down and the water was cold. I called Cami, the local manager to let her know. She immediately accused us of touching the control panel and said there would be a charge to have the pool guy come out. ! What a great way to greet a guest who has a cold pool. It was also dirty and there were lights and hoses on the cement. When the pool guy came 3 days later he said he was told there wouldn't be guests that week and it wasn't ready. Cami called him a liar, etc. It was a terrible experience with her constant walls of accusatory texts. I'm out of space--Cami has to go.
Dina J.
Séjour de 5 nuits en mai 2025