Piscine couverte, chaises longues

Avis sur Holiday Inn Express & Suites Pittsburgh North Shore, an IHG Hotel

2.5 out of 5

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 512 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 264 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 118 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 60 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 46 avis sur 1000." "

8,8/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Karl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Construction dans la chambre du haut de la nôtre. Travaux a notre arrivée a 15h30 et a 9h30 le landemain matin. Marteaux bang bang. Merci pour le repos...
Séjour de 1 nuit en juillet 2023
Réponse de Owner le 20 juil. 2023
Thank you for taking the time to share your feedback with us about your stay, Karl. We strive to provide a relaxing environment free of distractions and apologize for the noise that you experienced. Please feel free to reach out to the hotel directly if you would like to discuss this issue further offline. We hope to have you back soon.

6/10 Satisfaisant

Shashvat

Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The room was descent with a view of the downtown from my window. Overall service which I got was average.
Séjour de 1 nuit en mai 2024
Réponse de Owner le 20 mai 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

6/10 Satisfaisant

Nancy, Mansfield

Voyage en famille
Les points forts : Propreté et équipements
Location, location, location! Steps from PNC Park.
Séjour de 1 nuit en mai 2024
Réponse de Owner le 14 mai 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

Laurence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Owner le 16 mai 2024
Laurence, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 Médiocre

Lisa

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was not vacuumed prior to our arrival. There was toothpaste on the bathroom floor. The shower had mold in it. The shower doors had molding that was coming off and were missing bottom tracks.
Séjour de 1 nuit en mai 2024
Réponse de Owner le 10 mai 2024
Thank you for sharing feedback on your guestroom during your recent stay, Lisa. Guest room cleanliness is a major priority for us, so we will review your feedback with our team to ensure we fix problems like this going forward. Thank you again for sharing your feedback. Please feel free to reach out to the hotel directly if you would like to discuss your experience further. We hope to have the opportunity to welcome you back once again.

10/10 Excellent

Bill

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just finished a family 8 day road trip and this hotel was by far the best!!
Séjour de 1 nuit en mai 2024
Réponse de Owner le 10 mai 2024
Bill, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

6/10 Satisfaisant

Kevin

Les points forts : Personnel et service
Les points faibles : Propreté
We found a half moldy rotten banana in the ice bucket. They only gave us one bath towel. Wifi was not working the entire time. The blinds are really thin so you cannot darken the room in the morning. The people at the front desk who had to deal with these problems were actually very nice and tried hard. There are a couple fun restaurants within walking distance. PNC Field is close by.
Séjour de 1 nuit en mai 2024
Réponse de Owner le 8 mai 2024
Kevin, thank you for taking the time to leave us review! We appreciate both the positive feedback about our front desk team as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

6/10 Satisfaisant

Mary

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The room was great. Breakfast was good. Front desk staff was not accomodating or friendly in any way.
Séjour de 2 nuits en avril 2024
Réponse de Owner le 8 mai 2024
Mary, thank you for taking the time to leave us review. We appreciate the constructive feedback about our team, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

8/10 Bien

Jorja

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Owner le 7 mai 2024
Jorja, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly, but check in took some time. The overall experience was great. Close walk to the ballpark and restaurants.
Séjour de 1 nuit en avril 2024
Réponse de Owner le 14 mai 2024
Amanda, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Bien

Nelson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Owner le 6 mai 2024
Nelson, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great.
Séjour de 2 nuits en avril 2024
Réponse de Owner le 2 mai 2024
Mark, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Rebecca

Les points forts : Équipements
Perfect
Séjour de 1 nuit en avril 2024
Réponse de Owner le 26 avr. 2024
Rebecca, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Lee-jan

Les points forts : Propreté et infrastructures et conditions de l’hébergement
*
Séjour de 2 nuits en avril 2024
Réponse de Owner le 2 mai 2024
Lee-Jan, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bien

Wendy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Owner le 23 avr. 2024
Wendy, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Bien

Matthew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Could hear the highway right outside my room
Séjour de 1 nuit en avril 2024
Réponse de Owner le 22 avr. 2024
Matthew, thank you very much for your feedback! We hope to serve you again in the future.

10/10 Excellent

Rosa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Owner le 22 avr. 2024
Rosa, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bien

Vincent Edward

Séjour de 1 nuit en avril 2024
Réponse de Owner le 9 mai 2024
Vincent, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Samantha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were in town for the baseball game and the location could not have been better!!! Walking distance to everywhere we wanted to be!! The majority of the staff encountered was very friendly with the exception of the gentleman working the reception desk when we first arrived. The manager walked over and helped me and she was great. Overall perfect location and we will keep it high on our list for future visits!
Séjour de 2 nuits en avril 2024
Réponse de Owner le 17 avr. 2024
Samantha, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was nice
Séjour de 2 nuits en avril 2024
Réponse de Owner le 17 avr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

Sandip

Séjour de 3 nuits en avril 2024
Réponse de Owner le 6 mai 2024
Sandip, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bien

thomas

Séjour de 1 nuit en avril 2024
Réponse de Owner le 6 mai 2024
Thomas, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

David, Minneapolis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The affordable suites were particularly appreciated. Location is excellent for entire city and walking to PNC park is wonderful.
Séjour de 3 nuits en avril 2024
Réponse de Owner le 15 avr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

Darren

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect downtown location!
Séjour de 1 nuit en avril 2024
Réponse de Owner le 11 avr. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 Bien

Larry

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Solid
Séjour de 1 nuit en avril 2024
Réponse de Owner le 11 avr. 2024
Larry, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Owner le 12 avr. 2024
Carlos, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Ewen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Owner le 10 avr. 2024
Ewen, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Jim

Séjour de 1 nuit en avril 2024
Réponse de Owner le 2 mai 2024
Jim, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Jennifer

Voyage en famille
Location, breakfast, and staff were excellent.
Séjour de 2 nuits en avril 2024
Réponse de Owner le 8 avr. 2024
Jennifer, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

10/10 Excellent

Roberto

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ver nice staff. Very easy to walk to all attractions in Pittsburgh.
Séjour de 2 nuits en mars 2024
Réponse de Owner le 8 avr. 2024
Roberto, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Vickie

Voyage en famille
Personal was wonderful
Séjour de 1 nuit en avril 2024
Réponse de Owner le 8 avr. 2024
Vickie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Roberta

Voyage en famille
Les points forts : Propreté et personnel et service
Great spot in Pittsburgh - very walkable. Staff nice. Exercise room needs some work (not all machines operable) Pool is small but it was perfect for my needs.
Séjour de 3 nuits en mars 2024
Réponse de Owner le 3 avr. 2024
Roberta, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Sean

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel for the price. Location could be better. It’s right off the highway and close to the ballpark. But kind of on its own being so close to the highway
Séjour de 1 nuit en mars 2024
Réponse de Owner le 1 avr. 2024
Sean, thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Owner le 29 mars 2024
David, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Kevin

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place to stay right next to the ball park
Séjour de 1 nuit en mars 2024
Réponse de Owner le 26 mars 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

6/10 Satisfaisant

Brad

Voyage en groupe
Les points forts : Propreté
Les points faibles : Personnel et service
I was unknowingly charged 100.00 extra stating it was a hold when actually it came right out of my account as well as they took the room rate on top of it which i wanted to use cash but was rudely informed” its not thier problem take it up with my bank heres your reciept have a nice day sir” while the gentleman waiting on me for checkout was playing games on his phone and not even looking at me ahe spoke ignorantly. Also the indoor pool was not useable which was unknown and a big let down the room was clean soap dispenser in shower was empty luckily brought my own toiletries still awaiting my 100.00 to be refunded to my account as well .
Séjour de 1 nuit en mars 2024
Réponse de Owner le 26 mars 2024
Thank you for taking the time to share your feedback about your recent stay, Brad. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

10/10 Excellent

Amanda

Séjour de 2 nuits en mars 2024
Réponse de Owner le 15 avr. 2024
Amanda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Satisfaisant

Shawn, Louisville

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Owner le 26 mars 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

Zach

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good all around
Séjour de 2 nuits en mars 2024
Réponse de Owner le 25 mars 2024
Zach, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 Médiocre

Cale

Les points faibles : Propreté et personnel et service
Séjour de 2 nuits en mars 2024
Réponse de Owner le 25 mars 2024
Thank you for taking the time to review us, Cale. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

Ashley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Owner le 25 mars 2024
Ashley, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Calista

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Staff were very helpful and the property was very cleanly.
Séjour de 2 nuits en mars 2024
Réponse de Owner le 22 mars 2024
Calista, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Bien

Ralph

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
On the good side: it was well designed, contemporary, and convenient to the places we were visiting. On the downside: the bathroom was not ventilated with and exhaust, the shower floor was dangerously slippery, and the hair dryer did not work.
Séjour de 2 nuits en mars 2024
Réponse de Owner le 22 mars 2024
Ralph, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

2/10 Horrible

Tianren

Voyage en famille
Les points faibles : Personnel et service
rude room services and unfriendly dront desk staff in the morning
Séjour de 1 nuit en mars 2024
Réponse de Owner le 22 mars 2024
Thank you for taking the time to review us, Tianren. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

8/10 Bien

Elise

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast was a little underwhelming but overall a good experience
Séjour de 2 nuits en mars 2024
Réponse de Owner le 18 mars 2024
Elise, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Cathy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Within walking distance to activities and restaurants
Séjour de 1 nuit en mars 2024
Réponse de Owner le 18 mars 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 Bien

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Owner le 19 mars 2024
Jessica, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

6/10 Satisfaisant

Josh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The AC barely worked. It was hot in the room all night
Séjour de 1 nuit en mars 2024
Réponse de Owner le 18 mars 2024
Thank you very much for your feedback! We hope to serve you again in the future.

8/10 Bien

Albert

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place for family
Séjour de 1 nuit en mars 2024
Réponse de Owner le 18 mars 2024
Albert, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

LAUREN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Owner le 18 mars 2024
Lauren, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.